Developing a framework for communication management competencies

References

• Abbott , A. 1988 . The system of professions: An essay on the division of expert labor , London : University of Chicago Press .
   Google Scholar
• Bartram , D. 2005 . The great eight competencies: A criterion‐centric approach to validation . Journal of Applied Psychology , 90 ( 6 ) : 1185 – 203 .
   PubMed Web of Science ®Google Scholar
• Bennett , R. 2002 . Employers' demands for personal transferable skills in graduates: A content analysis of 1000 job advertisements and as associated empirical study . Journal of Vocational Education and Training , 54 ( 4 ) : 457 – 75 .
   Google Scholar
• Bennett , R. and Kane , S. 2009 . Employer engagement practices of UK business schools and departments: An empirical investigation . Journal of Vocational Education and Training , 61 ( 4 ) : 495 – 516 .
   Google Scholar
• Berkowitz , D. and Hristodoulakis , I. 1999 . Practitioner roles, public relations education, and professional socialization: An exploratory study . Journal of Public Relations Research , 11 ( 1 ) : 91 – 103 .
   Google Scholar
• Biemans , H. , Nieuwenhuis , L. , Poell , R. , Mulder , M. and Wesselink , R. 2004 . Competence‐based VET in the Netherlands: Background and pitfalls . Journal of Vocational Education and Training , 56 ( 4 ) : 523 – 38 .
   Google Scholar
• Biemans , H. , Wesselink , R. , Gulikers , J. , Schaafsma , S. , Verstegen , J. and Mulder , M. 2009 . Towards competence‐based VET: Dealing with the pitfalls . Journal of Vocational Education and Training , 61 ( 3 ) : 267 – 86 .
   Google Scholar
• Boreham , N. 2002 . Work process knowledge, curriculum control and the work‐based route to vocational qualifications . British Journal of Educational Studies , 50 : 225 – 37 .
   Web of Science ®Google Scholar
• Broom , G.M. and Smith , G.D. 1979 . Testing the practitioners' impact on clients . Public Relations Review , 5 ( 3 ) : 47 – 59 .
   Web of Science ®Google Scholar
• Bucker , J. and Poutsma , E. 2010 . How to assess global management competencies: An investigation of existing instruments . Management Review , 21 ( 3 ) : 263 – 91 .
   Google Scholar
• Burgoyne , J.G. 1993 . The competence movement: Issues, stakeholders and prospects . Personnel Review , 22 ( 6 ) : 6 – 13 .
   Web of Science ®Google Scholar
• Callaghan , K. and Hunt , G.J.F. 2007 . Issues in implementing a real competency‐based training and assessment system . The New Zealand Medical Journal , 120 ( 1253 ) : 58 – 62 .
   Google Scholar
• Cardy , R.L. and Selvarajan , T.T. 2006 . Competencies: Alternative frameworks for competitive advantage . Business Horizons , 49 ( 3 ) : 235 – 45 .
   Google Scholar
• Chi‐Kim , C. and Lewis , D. 1998 . Expectations of employers of high school leavers in Hong Kong . Journal of Vocational Education and Training , 50 ( 1 ) : 97 – 111 .
   Google Scholar
• Commission on Public Relations Education . 1999 . Public relations education for the twenty‐first century: A port of entry , New York : Public Relations Society of America .
   Google Scholar
• Commission on Public Relations Education . 2006 . The professional bond: Public Relations education for the twenty‐first century www.commpred.org
   Google Scholar
• Cox , S. and King , D. 2006 . Skill sets: An approach to embed employability in course design . Education and Training , 48 ( 4 ) : 262 – 74 .
   Google Scholar
• Cutlip , S.M. , Center , A.H. and Broom , G.M. 2000 . Effective public relations , Upper Saddle River , NJ : Prentice‐Hall .
   Google Scholar
• Delamere Le Deist , F. and Winterton , J. 2005 . What is competence? . Human Resource Development International , 8 ( 1 ) : 27 – 46 .
   Google Scholar
• Department of Trade and Industry, and the Institute of Public Relations . 2003 . Unlocking the potential of public relations: Developing good practice , London : The Institute of Public Relations .
   Google Scholar
• Dozier , D. Toward a reconciliation of role conflict in public relations research . Paper presented at the Western Communication Educators Conference . Fullerton , CA .
   Google Scholar
• Dozier , D. and Broom , G. 1995 . Evolution of the manager role in public relations practice . Journal of Public Relations Research , 7 ( 1 ) : 3 – 26 .
   Google Scholar
• Eilström , P.E. 1997 . The many meanings of occupational competence and qualification . Journal of European Industrial Training , 21 ( 6–7 ) : 266 – 74 .
   Google Scholar
• Eraut , M. 2004 . “ Transfer of knowledge between education and workplace settings ” . In Workplace learning in context , Edited by: Rainbird , H. , Fuller , A. and Munro , A. 201 – 21 . Padstow : Taylor and Francis .
   Google Scholar
• Fombrun , C.J. and Rindova , V.P. 2000 . “ The road to transparency: Reputation management at Royal Dutch/Shell ” . In The expressive organization , Edited by: Schultz , M. , Hatch , M.J. and Larsen , M.H. 77 – 96 . Oxford : Oxford University Press .
   Google Scholar
• Freidson , E. 2001 . Professionalism, the third logic: On the practice of knowledge , Chicago : University of Chicago .
   Google Scholar
• Garavan , T.N. and McGuire , D. 2001 . Competencies and workplace learning: Some reflections on the rhetoric and the reality . Journal of Workplace Learning , 13 ( 4 ) : 144 – 64 .
   Google Scholar
• Garman , A. and Johnson , M. 2006 . Leadership competencies: An introduction . Journal of Health Care Manangement , 51 ( 1 ) : 13 – 17 .
   PubMed Web of Science ®Google Scholar
• Gioia , D.A. , Schultz , M. and Corley , K.G. 2000 . Organizational identity, image and adaptive instability . Academy of Management Review , 25 ( 1 ) : 63 – 81 .
   Web of Science ®Google Scholar
• Grant , T. 2004 . Assessing and teaching competence . Business Communication Quarterly , 67 ( 4 ) : 412 – 29 .
   Google Scholar
• Grunig , J.E. and Hunt , T. 1984 . Managing public relations , New York : Holt, Rinehart and Winston .
   Google Scholar
• Grzeda , M.M. 2005 . In competence we trust? Addressing conceptual ambiguity . Journal of Management Development , 24 ( 6 ) : 530 – 45 .
   Google Scholar
• Hager , P. 2004 . The competence affair, or why vocational education and training urgently needs a new understanding of learning . Journal of Vocational Education and Training , 56 ( 3 ) : 409 – 33 .
   Google Scholar
• Hamilton , N. 2008 . Assessing professionalism: Measuring progress in the formation of an ethical professional identity. Legal studies research paper, No 8‐10 . University of St Thomas Law Journal , 5 ( 2 ) : 470 – 511 .
   Google Scholar
• Hatherell , W. and Bartlett , J. 2005 . Positioning public relations as an academic discipline in Australia . Asia Pacific Public Relations Journal , 6 ( 2 ) : 1 – 13 .
   Google Scholar
• Heath , R.L. 2006 . Onward into more fog: Thoughts on public relations' research directions . Journal of Public Relations Research , 18 ( 2 ) : 93 – 114 .
   Google Scholar
• Higgins , J. , Nairn , K. and Sligo , J. 2010 . Vocational imagination and labour market literacy: Young New Zealanders making education‐employment linkages . Journal of Vocational Education and Training , 62 ( 1 ) : 13 – 25 .
   Google Scholar
• Hitt , M.A. , Ireland , R.D. and Hoskisson , R.E. 2005 . Strategic management: Competitiveness and globalisation , Versailles , KY : South‐Western .
   Google Scholar
• Hunt , G.J.F. 1984 . Assessing needs in vocational teacher training , Manila : Asian Development Bank‐Business and Economic Research .
   Google Scholar
• Hunt , G.J.F. Educating for aviation professionalism – into the twenty‐first century . Paper presented at Training for the Twenty‐First century, proceedings of the 15th annual symposium of the New Zealand Division of the Royal Aeronautical Society .
   Google Scholar
• Hunt , G.J.F. 1997b . “ Instruction and design: Design principles in instructional design ” . In Designing instruction for human factors training in aviation , Edited by: Hunt , G.J.F. 3 – 16 . Aldershot : Ashgate Publishing .
   Google Scholar
• Hunt , G.J.F. and Kinross , N.J. 1988 . “ The identification of competencies in top‐level health executives ” . A report for the New Zealand Institute of Health Management
   Google Scholar
• Hunt , G.J.F. and Macfarlane , R. 2003 . “ A cognitive approach to the development of prescriptions for a new flight crew licence: Psychological perspectives from a regulator and curriculum designer ” . In Innovation and consolidation in aviation , Edited by: Edkins , G. and Pfister , P. 217 – 26 . Aldershot : Ashgate .
   Google Scholar
• Hunt , L.M. 1998 . Cabin crew competencies: A needs assessment , Christchurch : New Zealand Institute for Transport .
   Google Scholar
• Ingram , A. , Jamieson , R. , Lynch , P. and Bent , R. 2000 . Questioning the impact of the ‘graduatization’ of the managerial labour force upon the management of human resources in the Scottish hotel industry . Journal of Consumer Studies and Home Economics , 24 ( 4 ) : 212 – 22 .
   Google Scholar
• James , P. 2002 . Discourses and practices of competency‐based training: Implications for worker and practitioner identities . International Journal of Lifelong Learning , 21 ( 4 ) : 269 – 391 .
   Google Scholar
• Koul , R. , Clariana , R.B. , Kongsuwan , S. and Suji‐Vorakul , C. 2009 . Students' goal orientations and perceptions of professional competencies . Journal of Vocational Education and Training , 61 ( 3 ) : 307 – 18 .
   Google Scholar
• Kruckeberg , D. 1998 . The future of PR education: Some recommendations . Public Relations Review , 24 ( 2 ) : 235 – 48 .
   Web of Science ®Google Scholar
• Lans , T. , Wesselink , R. , Biemans , H. and Mulder , M.R. 2004 . Work‐related life‐long learning for entrepreneurs in the Agri‐food Sector . International Journal of Training and Development , 8 : 72 – 88 .
   Google Scholar
• Ledingham , J. 2003 . Explicating relationship management as a general theory of public relations . Journal of Public Relations Research , 15 ( 2 ) : 181 – 98 .
   Google Scholar
• Ledingham , J. and Bruning , S. 2000 . “ Background and current trends in the study of relationship management ” . In Public relations as relationship management: A relational approach to public relations , Edited by: Ledingham , J.A. and Bruning , S.D. xi – xvii . Mahwah , NJ : Lawrence Erlbaum Associates .
   Google Scholar
• Lester , S.W. , Tomkovick , C. , Wells , T. , Flunker , L. and Kickul , J. 2005 . Does service‐learning add value? Examining the perspectives of multiple stakeholders . Academy of Management Learning and Education , 4 ( 3 ) : 278 – 94 .
   Web of Science ®Google Scholar
• Lindemann , W. and Lapetina , A. 1981 . Management's view of the future of public relations . Public Relations Review , 7 ( 3 ) : 3 – 13 .
   Web of Science ®Google Scholar
• Mackey , S. 2003 . Changing vistas in public relations theory . Prism , 1 http://www.praxis.bond.edu.au/prism/papers/refereed/paper3.pdf
   Google Scholar
• McClelland , D.C. 1973 . Testing for competence rather than for ‘intelligence’ . American Psychologist , 28 ( 1 ) : 1 – 14 .
   PubMed Web of Science ®Google Scholar
• More , E.A. and Irwin , H.T. 2000 . Management communication for the new millennium: An Australian perspective . Management Communication Quarterly , 14 : 142 – 51 .
   Google Scholar
• Moss , D. , Warnaby , G. and Newman , A.J. 2000 . Public Relations practitioner role enactment at the senior management level within UK companies . Journal of Public Relations Research , 12 ( 4 ) : 277
   Google Scholar
• Mulcahy , D. 2000 . Turning the contradictions of competence: Competency‐based training and beyond . Journal of Vocational Education and Training , 52 ( 2 ) : 259 – 80 .
   Google Scholar
• Mulder , M. , Weigel , T. and Collins , K. 2007 . The concept of competence in the development of vocational education and training in selected EU member states: A critical analysis . Journal of Vocational Education and Training , 59 ( 1 ) : 67 – 88 .
   Google Scholar
• Pech , R. 2003 . Developing a leadership knowledge architecture: A cognitive approach . Leadership and Organization Development Journal , 24 ( 1 ) : 32 – 42 .
   Google Scholar
• Powell , K.S. and Jankovich , J.L. 1998 . Student portfolios: A tool to enhance the traditional job search . Business Communication Quarterly , 61 ( 4 ) : 72 – 82 .
   Google Scholar
• Quek , A.H. 2005 . Learning for the workplace: A case study in graduate employees' generic competencies . Journal of Workplace Learning , 17 ( 4 ) : 231 – 42 .
   Google Scholar
• Reio , T.G. and Sutton , F.C. 2006 . Employer assessment of work‐related competencies and workplace adaptation . Human Resource Development Quarterly , 17 ( 3 ) : 305 – 24 .
   Google Scholar
• Ruiz‐Garrido , M.F. 2007 . Teaching and learning English for business communication: A case in Spain . Business Communication Quarterly , 70 ( 1 ) : 74
   Google Scholar
• Sandberg , J. 2000 . “ Competence – the basis of a smart workforce ” . In Training for a smart workforce , Edited by: Gerber , R. and Lankshear , C. 47 – 72 . London : Routledge .
   Google Scholar
• Schoemaker , M. and Jonker , J. 2005 . Managing intangible assets: An essay on organising contemporary organisations based upon identity, competencies and networks . Journal of Management Development , 24 ( 6 ) : 506 – 18 .
   Google Scholar
• Shah , A. , Pell , K. and Brooke , P. 2004 . Beyond first destinations: Graduate employability survey . Active Learning in Higher Education , 5 ( 1 ) : 9 – 26 .
   Google Scholar
• Smith , P. and Preece , D. 2009 . Postgraduate work‐based learning programmes in English higher education: Exploring case studies of organizational practice . Journal of Vocational Education and Training , 61 ( 2 ) : 169 – 82 .
   Google Scholar
• Suleman , A. and Suleman , F. 2010 . Ranking by competence using a fuzzy approach . Quality and Quantity , http://www.springerlink.com/content/y003450501357rw0/ doi: 10.1007/s11135-010-9357-1
   Web of Science ®Google Scholar
• Tabachnick , B.G. and Fidell , L.S. 1989 . Using multivariate statistics , New York : Harper Collins .
   Google Scholar
• Thurstone , L.L. 1947 . Multiple factor analysis , Chicago : University of Chicago Press .
   Google Scholar
• van der Klink , M. and Boon , J. 2002 . The investigation of competencies within professional domains . Human Resource Development International , 5 ( 4 ) : 411 – 24 .
   Google Scholar
• van Loo , J. and Semeijn , J. 2004 . Defining and measuring competencies: An application to graduate surveys . Quality and Quantity , 38 : 331 – 49 .
   Web of Science ®Google Scholar
• van Vianen , A.E.M. 2000 . Person‐organization fit: The match between newcomers' and recruiters' preferences for organizational cultures . Personnel Psychology , 53 ( 1 ) : 113 – 49 .
   Web of Science ®Google Scholar
• Velde , C. 1999 . An alternative conception of competence: Implications for vocational education . Journal of Vocational Education and Training , 51 ( 3 ) : 437 – 47 .
   Google Scholar
• Velde , C. 2009 . Employers' perceptions of graduate competencies and future trends in higher vocational education in China . Journal of Vocational Education and Training , 61 ( 1 ) : 35 – 51 .
   Google Scholar
• Viitala , R. 2005 . Perceived development needs of managers compared to an integrated management competency model . Journal of Workplace Learning , 17 ( 7 ) : 436 – 51 .
   Google Scholar
• Wesselink , R. , de Jong , C. and Biemans , H.J.A. 2010 . Aspects of competence‐based education as footholds to improve the connectivity between learning in school and in the workplace . Vocation and Learning , 3 : 19 – 38 .
   Web of Science ®Google Scholar
• Yu , C.W.M. 2010 . Business curriculum and assessment reform in Hong Kong schools: A critical review from a competence‐based perspective . Journal of Vocational Education and Training , 62 ( 1 ) : 27 – 50 .
   Google Scholar