3,000
Views
9
CrossRef citations to date
0
Altmetric
Articles

Guidelines for trust interface design for public engagement Web GIS

, &
Pages 1668-1687 | Received 06 May 2012, Accepted 24 Dec 2012, Published online: 26 Mar 2013

References

  • Capriotti, B., 12 October 2010. Do you trust Google maps to get you there? Mystery roads, the slowest routes and how to drive from China to Japan. The Philly Post [online]. http://blogs.phillymag.com/the_philly_post/2010/12/10/do-you-trust-google-maps-to-get-you-there/ (http://blogs.phillymag.com/the_philly_post/2010/12/10/do-you-trust-google-maps-to-get-you-there/) (Accessed: 25 November 2010 ).
  • Carver , S. 2001 . The future of participatory approaches using geographic information: developing a research agenda for the 21st century . URISA Journal , 15 ( 1 ) : 61 – 71 .
  • Chopra , K. and Wallace , W.A. 6–9 January 2003 2003 . “ Trust in electronic environments ” . In Proceedings of the 36th annual Hawaii international conference on system sciences 6–9 January 2003 , 331 – 340 . Hawaii , , USA
  • Coleman, S. and Gøtze, J., 2001. Bowling together: online public engagement in policy deliberation [online]. http://www.acteurspublics.com/files/epublic/pdf/scoleman-jgotze-bowling-together.pdf (http://www.acteurspublics.com/files/epublic/pdf/scoleman-jgotze-bowling-together.pdf) (Accessed: 28 Jan 2013 ).
  • Dantico , M.K. and Mushkatel , A.H. 1991 . Public opposition to the siting of the high-level nuclear waste repository: the importance of trust . Policy Studies Review , 10 ( 4 ) : 180 – 194 .
  • DEFRA – Department for Environment, Food and Rural Affairs . 2008 . Managing radioactive waste safely: a framework for implementing geological disposal , London : TSO . A White Paper by DEFRA, BERR and the devolved administrations for Wales and Northern Ireland (CM 7386)
  • Dion , K. , Berscheid , E. and Walster , E. 1972 . What is beautiful is good . Journal of Personality and Social Psychology , 24 : 285 – 290 .
  • Dominiczak , P. and Parsons , R. 2011 . Anger on the quiet streets that website branded crime hotspots . Evening Standard , 2 February : 25
  • Duckham , M. 2002 . A user-oriented perspective of error-sensitive GIS development . Transactions in GIS , 6 ( 2 ) : 179 – 193 .
  • Egger , F.N. 27–29 June 2001 2001 . “ Affective design of e-commerce user interface: how to maximize perceived trustworthiness ” . In Proceedings of the international conference on affective human factors design 27–29 June 2001 , 317 – 324 . Singapore
  • Evans , A. , Kingston , R. and Carver , S. 2004 . Democratic input into the nuclear waste disposal problem: the influence of geographical data on decision making examined through a Web-based GIS . Journal of Geographical Systems , 6 ( 3 ) : 117 – 132 .
  • Fisher , P. 1993 . Visualising uncertainty in soil maps by animation . Cartographica , 30 : 20 – 27 .
  • Fisher , P. 1994 . Hearing the reliability in classified remotely sensed images . Cartography and Geographic Information Systems , 21 : 31 – 36 .
  • Fogg , B.J. 2003 . Persuasive technology: using computers to change what we think and do , San Francisco , CA : Morgan Kaufmann .
  • Fung , R.K. and Lee , M.K. 3–15 August 1999 1999 . “ EC-trust (trust in electronic commerce): exploring the antecedent factors ” . In Proceedings of the fifth American conference on information systems Edited by: Haseman , W.D. and Nazareth , D.L. 3–15 August 1999 , 517 – 519 . Milwaukee , , USA
  • Grabner- Kräuter , S. and Kaluscha , E.A. 2003 . Empirical research in on-line trust: a review and critical assessment . International Journal of Human-Computer Studies , 58 ( 6 ) : 783 – 812 .
  • Haklay , M. , Singleton , A. and Parker , C. 2008 . Web mapping 2.0: the neogeography of the GeoWeb . Geography Compass , 2 ( 6 ) : 2011 – 2039 .
  • Hardy , J. and Evans , N. 6–7 November 2006 2007 . UK long term nuclear waste management: next steps? A report of the Loughborough University workshop , 6–7 November 2006 , Loughborough : Victoire Cambridge Printers . Loughborough University, UK
  • Harvey , F. 2003 . Developing geographic information infrastructures for local government: the role of trust . Canadian Geographer , 47 ( 1 ) : 28 – 36 .
  • Hewett , T.T. 1992 . ACM SIGCHI curriculum for human-computer interaction , New York : ACM .
  • Hornbaek , K. , Bederson , B. and Plaisant , C. 2002 . Navigation patterns and usability of zoomable user interfaces with and without an overview . ACM Transactions on Computer-Human Interaction , 9 ( 4 ) : 362 – 389 .
  • House of Lords . 2007 . Radioactive waste management: an update. Report with evidence , London : TSO . Science and Technology Committee (HL Paper 109)
  • Jacob , G. 1990 . Site unseen: the politics of siting a nuclear waste repository , PA : University of Pittsburgh Press .
  • Kini , A. and Choobineh , J. 06–09 January 1998 1998 . “ Trust in electronic commerce: definition and theoretical considerations ” . In Proceedings of 31st Hawaii international conference on system sciences Vol. 4 , 06–09 January 1998 , 51 – 61 . Kohala Coast
  • Lee , J.D. and See , K.A. 2002 . “ Trust in computer technology and the implications for design and evaluation ” . In Etiquette for human-computer work: technical report (FS-02-02) , Edited by: Miller , C. 20 – 25 . Menlo Park , CA : American Association for Artificial Intelligence .
  • MacEachren , A. 2005 . Visualizing geospatial information uncertainty: what we know and what we need to know . Cartography and Geographic Information Science , 32 ( 3 ) : 139 – 160 .
  • McKnight , D.H. , Choudhury , V. and Kacmar , C. 2002 . The impact of initial trust on intentions to transact with a website: a trust building model . Journal of Strategic Information Systems , 11 ( 3–4 ) : 297 – 323 .
  • Miller , C. 2006 . A beast in the field: the Google maps mashup as GIS . Cartographica , 41 : 187 – 199 .
  • Monmonier , M. 1996 . How to lie with maps , Chicago and London : The University of Chicago Press .
  • Nivala , A.M. , Brewster , S. and Sarjakoski , L.T. 2008 . Usability evaluation on web mapping sites . The Cartographic Journal , 45 ( 2 ) : 129 – 138 .
  • Nyerges , T.L. 1993 . “ How do people use geographical information systems? ” . In Human factors in geographical information systems , Edited by: Medyckyj-Scott , D. and Hearnshaw , H.M. 37 – 50 . London : Bellhaven Press .
  • Riegelsberger , J. , Sasse , M.A. and McCarthy , J.D. 2003 . “ Shiny, happy people building trust? Photos on e-commerce websites and consumer trust ” . In Proceedings of CHI'03, human factors in computing systems 121 – 128 .
  • Shapiro , S.P. 1987 . The social control of impersonal trust . American Journal of Sociology , 93 ( 3 ) : 623 – 658 .
  • Shneiderman , B. 2000 . Designing trust into online experiences . Communication of the ACM , 43 ( 12 ) : 57 – 59 .
  • Sieber , R. 2006 . Public participation geographic information systems: a literature review and framework . Annals of the Association of American Geographers , 96 ( 3 ) : 491 – 507 .
  • Skarlatidou , A. 2012 . Trust in web geographical information systems for public engagement , Unpublished Eng.D. Thesis. University College London .
  • Skarlatidou , A. , Cheng , T. and Haklay , M. 2012 . What do lay people want to know about the disposal of nuclear waste? A mental model approach to the design and development of an online risk communication . Journal of Risk Analysis , 32 ( 9 ) : 1496 – 1511 .
  • Skarlatidou , A. , Haklay , M. and Cheng , T. 26–28 May 2010 2010a . “ Preliminary investigation of Web GIS trust: the example of the ‘WIYBY’ website ” . In Proceedings of joint international conference on theory, data handling and modelling in geospatial information science 26–28 May 2010 , Hong Kong
  • Skarlatidou , A. 14–16 April 2010 2010b . “ Trust in Web GIS: a preliminary investigation of the environment agency's WIYBY website with non-expert users ” . In Proceedings of the 18th annual conference of GIS research 14–16 April 2010 , 439 – 446 . London , , UK
  • Skarlatidou , A. , Haklay , M. and Cheng , T. 2011a . Trust in Web GIS: the role of the trustee attributes in the design of trustworthy Web GIS applications . International Journal of GIScience , 25 ( 12 ) : 1913 – 1930 .
  • Skarlatidou , A. 12–15 April 2011 2011b . “ Investigating non-experts trust perceptions in spatial decision support systems for public use ” . In Association of American Geographers Annual Meeting 12–15 April 2011 , Seattle
  • Skarlatidou , A. 2011c . “ Understanding the influence of specific Web GIS attributes in the formation of non-experts' trust perceptions ” . In Advances in cartography and GIScience selection from ICC 2011 , 219 – 238 . Paris : Springer .
  • Steinmann , R. , Krek , A. and Blaschke , T. 27–29 October 2004 2004 . “ Analysis of online public participatory GIS applications with respect to the differences between the US and Europe ” . In 24th urban data management symposium 27–29 October 2004 , Venice , , Italy
  • Steinmann , R. , Krek , A. and Blaschke , T. 2005 . “ Can online map-based applications improve citizen participation? ” . In Lecture notes in computer science , Edited by: öhler , M. B , Gamper , J. , Polasek , W. and Wimmer , M. 25 – 35 . Heidelberg : Springer .
  • Travis, A. and Mulholland, H., 2011. Online crime maps crash under weight of 18 million hits an hour. The Guardian. http://www.guardian.co.uk/uk/2011/feb/01/online-crime-maps-power-hands-people (http://www.guardian.co.uk/uk/2011/feb/01/online-crime-maps-power-hands-people) (Accessed: 8 March 2011 ).
  • Unwin , D. 2005 . Fiddling on a different planet . Geoforum , 36 ( 6 ) : 681 – 684 .
  • Wang , Y.D. and Emurian , H.H. 2005 . An overview of online trust: concepts, elements, and implications . Computers in Human Behaviour , 21 ( 11 ) : 105 – 125 .
  • Wong , S. and Chua , Y.L. 2001 . Data intermediation and beyond: issues for web-based PPGIS . Cartographica , 38 ( 3&4 ) : 63 – 80 .
  • Zimmermann , P. 2003 . Affective computing – a rationale for measuring mood with mouse and keyboard . International Journal of Occupational Safety and Ergonomics , 9 ( 4 ) : 539 – 551 .