469
Views
2
CrossRef citations to date
0
Altmetric
Articles

Experimental support for a trust heuristic

&
Pages 37-63 | Received 10 Aug 2021, Accepted 14 Jun 2022, Published online: 26 Jun 2022

References

  • Bélanger, France and Lemuria Carter. 2008. “Trust and Risk in E-Government Adoption.” The Journal of Strategic Information Systems 17 (2): 165–176. doi:10.1016/j.jsis.2007.12.002.
  • Beldad, Ardion, Menno De Jong, and Michaël Steehouder. 2011. “I Trust Not Therefore It Must Be Risky: Determinants of the Perceived Risks of Disclosing Personal Data for e-Government Transactions.” Computers in Human Behavior 27 (6): 2233–2242. doi:10.1016/j.chb.2011.07.002.
  • Benson, Lehman, III and Lee Roy Beach. 1996. “The Effects of Time Constraints on the Prechoice Screening of Decision Options.” Organizational Behavior and Human Decision Processes 67 (2): 222–228. doi:10.1006/obhd.1996.0075.
  • De Bruin, Ellen N. M., and Paul A. M. Van Lange. 1999. “Impression Formation and Cooperative Behavior.” European Journal of Social Psychology 29 (2–3): 305–328. doi:10.1002/(SICI)1099-0992(199903/05)29:2/3 < 305::AID-EJSP929 > 3.0.CO;2-R.
  • Chaiken, Shelly, Akiva Liberman, and Alice H. Eagly. 1989. “Heuristic and Systematic Information Processing within and beyond the Persuasion Context.” In Unintended Thought, edited by J. S. Uleman and J. A. Bargh, 212–252. New York: Guilford Press.
  • Choi, Jong Kyu, and Yong Gu Ji. 2015. “Investigating the Importance of Trust on Adopting an Autonomous Vehicle.” International Journal of Human-Computer Interaction 31 (10): 692–702. doi:10.1080/10447318.2015.1070549.
  • Cohen, J. 1988. Statistical Power Analysis for the Behavioral Sciences. 2nd ed. Hillsdale, NJ.: Lawrence Earlbaum Associates.
  • Dijker, Anton J., and Willem Koomen. 1996. “Stereotyping and Attitudinal Effects under Time Pressure.” European Journal of Social Psychology 26 (1): 61–74. #. doi:10.1002/(SICI)1099-0992(199601)26:1 < 61::AID-EJSP737 > 3.0.CO;2-.
  • Dixon, Graham, P. Sol Hart, Christopher Clarke, Nicole H. O’Donnell, and Jay Hmielowski. 2020. “What Drives Support for Self-Driving Car Technology in the United States?” Journal of Risk Research 23 (3): 275–213. doi:10.1080/13669877.2018.1517384.
  • Earle, Timothy C. 2010. “Trust in Risk Management: A Model-Based Review of Empirical Research.” Risk Analysis 30 (4): 541–574. doi:10.1111/j.1539-6924.2010.01398.x.
  • Earle, Timothy C., M. Siegrist, and H. Gutscher. 2007. “Trust, Risk Perception, and the TCC Model of Cooperation.” In Trust in Cooperative Risk Management: Uncertainty and Scepticism in the Public Mind, edited by M. Siegrist, T. C. Earle, and H. Gutscher, 1–50. London: Earthscan.
  • Finucane, Melissa L., A. L. I. Alhakami, Paul Slovic, and Stephen M. Johnson. 2000. “The Affect Heuristic in Judgments of Risks and Benefits.” Journal of Behavioral Decision Making 13 (1): 1–17. doi:10.1002/(SICI)1099-0771(200001/03)13:1<1::AID-BDM333>3.0.CO;2-S.
  • Gilbert, Daniel T. and Michael J. Gill. 2000. “The Momentary Realist.” Psychological Science 11 (5): 394–398. doi:10.1111/1467-9280.00276.
  • Gilbert, Daniel T., Romin W. Tafarodi, and Patrick S. Malone. 1993. “You Can’ t Not Believe Everything You Read.” Journal of Personality and Social Psychology 65 (2): 221–233.
  • Grabner-Kräuter, Sonja and Ewald A. Kaluscha. 2003. “Empirical Research in on-Line Trust: A Review and Critical Assessment.” International Journal of Human-Computer Studies 58 (6): 783–812. doi:10.1016/S1071-5819(03)00043-0.
  • Hayes, Andrew F. 2017. Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-Based Approach. https://www.guilford.com/books/Introduction-to-Mediation-Moderation-and-Conditional-Process-Analysis/Andrew-Hayes/9781462534654.
  • Johnson, Branden B. and Paul Slovic. 1995. “Presenting Uncertainty in Health Risk Assessment: Initial Studies of Its Effects on Risk Perception and Trust.” Risk Analysis 15 (4): 485–494. doi:10.1111/j.1539-6924.1995.tb00341.x.
  • Kahneman, Daniel and S. Frederick. 2005. “A Model of Heuristic Judgment.” In The Cambridge Handbook of Thinking and Reasoning, 267–293. New York: Cambridge University Press.
  • Kahneman, Daniel and Amos Tversky. 1973. “On the Psychology of Prediction.” Psychological Review 80 (4): 237–251. doi:10.1037/h0034747.
  • Kivijärvi, Hannu, Akseli Leppänen, and Petri Hallikainen. 2013. “Antecedents of Information Technology Trust and the Effect of Trust on Perceived Performance Improvement.” International Journal of Social and Organizational Dynamics in IT 3 (3): 17–32. doi:10.4018/ijsodit.2013070102.
  • Li, Xin, Traci J. Hess, and Joseph S. Valacich. 2008. “Why Do We Trust New Technology? A Study of Initial Trust Formation with Organizational Information Systems.” The Journal of Strategic Information Systems 17 (1): 39–71. doi:10.1016/j.jsis.2008.01.001.
  • Lichtenstein, Sarah, Paul Slovic, Baruch Fischhoff, Mark Layman, and Barbara Combs. 1978. “Judged Frequency of Lethal Events.” Journal of Experimental Psychology: Human Learning and Memory 4 (6): 551–578. doi:10.1037/0278-7393.4.6.551.
  • Liu, Lu, Thijs Bouman, Goda Perlaviciute, and Linda Steg. 2020. “Effects of Competence- and Integrity-Based Trust on Public Acceptability of Renewable Energy Projects in China and The Netherlands.” Journal of Environmental Psychology 67 (February): 101390. doi:10.1016/j.jenvp.2020.101390.
  • Liu, Peng, Zhigang Xu, and Xiangmo Zhao. 2019. “Road Tests of Self-Driving Vehicles: Affective and Cognitive Pathways in Acceptance Formation.” Transportation Research Part A: Policy and Practice 124 (June): 354–369. doi:10.1016/j.tra.2019.04.004.
  • Liu, Peng, Run Yang, and Zhigang Xu. 2019. “Public Acceptance of Fully Automated Driving: Effects of Social Trust and Risk/Benefit Perceptions.” Risk Analysis 39 (2): 326–341. doi:10.1111/risa.13143.
  • Marini, Margaret Mooney and Burton Singer. 1999. “Causality in the Social Science.” American Sociological Association 18: 347–409. https://www.jstor.org/stable/pdf/271053.pdf.
  • Maule, A. J., and O. Svenson. 1993. “Concluding Remarks.” In TIme Pressure and Stress in Human Judgment and Decision Making, edited by A.J. Maule and O. Svenson, 323–329. New York: Plenum.
  • Meng, X. L., R. Rosenthal, and D. B. Rubin. 1992. “Comparing Correlated Correlation Coefficients.” Psychological Bulletin 111 (1): 172–175. https://psycnet.apa.org/journals/bul/111/1/172.html?uid=1992-15158-001. doi:10.1037/0033-2909.111.1.172.
  • Ordóñez, Lisa, and Lehman Benson, III. 1997. “Decisions under Time Pressure: How Time Constraint Affects Risky Decision Making.” Organizational Behavior and Human Decision Processes 71 (2): 121–140. doi:10.1006/obhd.1997.2717.
  • Paas, Fred G. W. C., and Jeroen J. G. Van Merriënboer. 1994. “Instructional Control of Cognitive Load in the Training of Complex Cognitive Tasks.” Educational Psychology Review 6 (4): 351–371. doi:10.1007/BF02213420.
  • Pachur, Thorsten, Ralph Hertwig, and Florian Steinmann. 2012. “How Do People Judge Risks: Availability Heuristic, Affect Heuristic, or Both?” Journal of Experimental Psychology. Applied 18 (3): 314–330. doi:10.1037/a0028279.
  • Payne, J. W., E. J. Johnson, and J. R. Bettman. 1988. “Adaptive Strategy Selection in Decision Making.” Journal of Experimental Psychology-Learning Memory and Cognition 14 (3): 534–552. http://psycnet.apa.org/index.cfm?fa=fulltext.journal&jcode=xlm&vol=14&issue=3&format=html&page=534&expand=1. doi:10.1037/0278-7393.14.3.534.
  • Peer, Eyal, Laura Brandimarte, Sonam Samat, and Alessandro Acquisti. 2017. “Beyond the Turk: Alternative Platforms for Crowdsourcing Behavioral Research.” Journal of Experimental Social Psychology 70: 153–163. doi:10.1016/j.jesp.2017.01.006.
  • Raue, Martina and Sabine G. Scholl. 2018. “The Use of Heuristics in Decision Making under Risk and Uncertainty.” In Psychological Perspectives on Risk and Risk Analysis: Theory, Models, and Applications, 153–179. Switzerland: Springer International Publishing. doi:10.1007/978-3-319-92478-6_7.
  • Rousseau, Denise M., Sim B. Sitkin, Ronald S. Burt, and Colin Camerer. 1998. “Not so Different after All: A Cross-Discipline View of Trust.” Academy of Management Review 23 (3): 393–404. doi:10.5465/amr.1998.926617.
  • Shah, Anuj K., and Daniel M. Oppenheimer. 2008. “Heuristics Made Easy: An Effort-Reduction Framework.” Psychological Bulletin 134” (2): 207–222. doi:10.1037/0033-2909.134.2.207.
  • Siegrist, Michael. 1999. “A Causal Model Explaining the Perception and Acceptance of Gene Technology.” Journal of Applied Social Psychology 29 (10): 2093–2106. doi:10.1111/j.1559-1816.1999.tb02297.x.
  • Siegrist, Michael. 2000. “The Influence of Trust and Perceptions of Risks and Benefits on the Acceptance of Gene Technology.” Risk Analysis 20 (2): 195–204. doi:10.1111/0272-4332.202020.
  • Siegrist, Michael. 2019. “Trust and Risk Perception: A Critical Review of the Literature.” Risk Analysis risa. 41 (3): 13325. doi:10.1111/risa.13325.
  • Siegrist, Michael, Melanie Connor, and Carmen Keller. 2012. “Trust, Confidence, Procedural Fairness, Outcome Fairness, Moral Conviction, and the Acceptance of GM Field Experiments.” Risk Analysis 32 (8): 1394–1403. doi:10.1111/j.1539-6924.2011.01739.x.
  • Siegrist, Michael, and George Cvetkovich. 2000. “Perception of Hazards: The Role of Social Trust and Knowledge.” Risk Analysis 20 (5): 713–720. doi:10.1111/0272-4332.205064.
  • Siegrist, Michael, George Cvetkovich, and Claudia Roth. 2000. “Salient Value Similarity, Social Trust, and Risk/Benefit Perception.” Risk Analysis 20 (3): 353–362. doi:10.1111/0272-4332.203034.
  • Siegrist, Michael, Timothy C. Earle, and Heinz Gutscher. 2003. “Test of a Trust and Confidence Model in the Applied Context of Electromagnetic Field (EMF) Risks.” Risk Analysis 23 (4): 705–716. doi:10.1111/1539-6924.00349.
  • Siegrist, Michael and Heinz Gutscher. 2006. “Flooding Risks: A Comparison of Lay People’s Perceptions and Expert’s Assessments in Switzerland.” Risk Analysis 26 (4): 971–979. doi:10.1111/j.1539-6924.2006.00792.x.
  • Siegrist, Michael, Heinz Gutscher, and Timothy C. Earle. 2005. “Perception of Risk: The Influence of General Trust, and General Confidence.” Journal of Risk Research 8 (2): 145–156. doi:10.1080/1366987032000105315.
  • Siegrist, Michael, Nathalie Stampfli, and Hans Kastenholz. 2008. “Consumers’ Willingness to Buy Functional Foods. The Influence of Carrier, Benefit and Trust.” Appetite 51 (3): 526–29. doi:10.1016/j.appet.2008.04.003.
  • Siegrist, Michael and Alexandra Zingg. 2014. “The Role of Public Trust during Pandemics: Implications for Crisis Communication.” European Psychologist 19 (1): 23–32. doi:10.1027/1016-9040/a000169.
  • Slovic, Paul, Melissa L. Finucane, Ellen Peters, and Donald G. MacGregor. 2007. “The Affect Heuristic.” European Journal of Operational Research 177 (3): 1333–1352. doi:10.1016/j.ejor.2005.04.006.
  • Slovic, Paul, James H. Flynn, and Mark Layman. 1991. “Perceived Risk, Trust, and the Politics of Nuclear Waste.” Source: Science, New Series 254: 1603–1607.
  • Spiller, Stephen A., Gavan J. Fitzsimons, John G. Lynch, and Gary H. McClelland. 2013. “Spotlights, Floodlights, Andthe Magic Number Zero: Simple Effects Tests in Moderated Regression.” Journal of Marketing Research 50 (2): 277–288. doi:10.1509/jmr.12.0420.
  • Swann, William B., J. Gregory. Hixon, Alan Stein-Seroussi, and Daniel T. Gilbert. 1990. “The Fleeting Gleam of Praise: Cognitive Processes Underlying Behavioral Reactions to Self-Relevant Feedback.” Journal of Personality and Social Psychology59 (1): 17–26. doi:10.1037//0022-3514.59.1.17.
  • Terpstra, Teun. 2011. “Emotions, Trust, and Perceived Risk: Affective and Cognitive Routes to Flood Preparedness Behavior.” Risk Analysis 31 (10): 1658–1675. doi:10.1111/j.1539-6924.2011.01616.x.
  • Terwel, Bart W., Fieke Harinck, Naomi Ellemers, and Dancker D. L. Daamen. 2009. “Competence-Based and Integrity-Based Trust as Predictors of Acceptance of Carbon Dioxide Capture and Storage (CCS).” Risk Analysis 29 (8): 1129–1140. doi:10.1111/j.1539-6924.2009.01256.x.
  • Thatcher, Jason Bennett, D. Harrison McKnight, Elizabeth White Baker, Riza Ergun Arsal, and Nicholas H. Roberts. 2011. “The Role of Trust in Postadoption IT Exploration: An Empirical Examination of Knowledge Management Systems.” IEEE Transactions on Engineering Management 58 (1): 56–70. doi:10.1109/TEM.2009.2028320.
  • Trumbo, Craig W. 1999. “Heuristic-Systematic Information Processing and Risk Judgment.” Risk Analysis 19 (3): 391–400. doi:10.1111/j.1539-6924.1999.tb00415.x.
  • Tumlison, Creed, Rachael M. Moyer, and Geoboo Song. 2017. “The Origin and Role of Trust in Local Policy Elites’ Perceptions of High-Voltage Power Line Installations in the State of Arkansas.” Risk Analysis 37 (5): 1018–1036. doi:10.1111/risa.12662.
  • Tversky, Amos, and Daniel Kahneman. 1974. “Judgment under Uncertainty: Heuristics and Biases.” Science (New York, N.Y.) 185 (4157): 1124–1131. doi:10.1126/science.185.4157.1124.
  • United States Census Bureau 2019. “United States Quick Facts.” https://www.census.gov/quickfacts/fact/table/US/PST045219.
  • Vainio, Annukka, Riikka Paloniemi, and Vilja Varho. 2017. “Weighing the Risks of Nuclear Energy and Climate Change: Trust in Different Information Sources, Perceived Risks, and Willingness to Pay for Alternatives to Nuclear Power.” Risk Analysis 37 (3): 557–569. doi:10.1111/risa.12640.
  • Visschers, Vivianne H. M., Carmen Keller, and Michael Siegrist. 2011. “Climate Change Benefits and Energy Supply Benefits as Determinants of Acceptance of Nuclear Power Stations: Investigating an Explanatory Model.” Energy Policy 39 (6): 3621–3629. doi:10.1016/j.enpol.2011.03.064.
  • Visschers, Vivianne H. M., and Michael Siegrist. 2008. “Exploring the Triangular Relationship between Trust, Affect, and Risk Perception: A Review of the Literature.” Risk Management 10 (3): 156–167. doi:10.1057/rm.2008.1.
  • Visschers, Vivianne H. M., and Michael Siegrist. 2018. “Differences in Risk Perception between Hazards and between Individuals.” In Psychological Perspectives on Risk and Risk Analysis: Theory, Models, and Applications, 63–80. Switzerland: Springer International Publishing. doi:10.1007/978-3-319-92478-6_3.
  • Wilson, Robyn S., Adam Zwickle, and Hugh Walpole. 2019. “Developing a Broadly Applicable Measure of Risk Perception.” Risk Analysis 39 (4): 777–791. doi:10.1111/risa.13207.
  • Wu, Kewen, Yuxiang Zhao, Qinghua Zhu, Xiaojie Tan, and Hua Zheng. 2011. “A Meta-Analysis of the Impact of Trust on Technology Acceptance Model: Investigation of Moderating Influence of Subject and Context Type.” International Journal of Information Management 31 (6): 572–581. doi:10.1016/j.ijinfomgt.2011.03.004.
  • Zajonc, R. B. 1980. “Feeling and Thinking: Preferences Need No Inferences.” American Psychologist 35 (2): 151–175. doi:10.1037/0003-066X.35.2.151.
  • Zhang, Tingru, Da Tao, Xingda Qu, Xiaoyan Zhang, Rui Lin, and Wei Zhang. 2019. “The Roles of Initial Trust and Perceived Risk in Public’s Acceptance of Automated Vehicles.” Transportation Research Part C: Emerging Technologies 98: 207–220. doi:10.1016/j.trc.2018.11.018.
  • Zur, Hasida Ben, and Shlomo Breznitz. 1981. “The Effect of Time Pressure on Risky Choice Behavior.” Acta Psychologica 47 (2): 89–104. doi:10.1016/0001-6918(81)90001-9.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.