2,335
Views
0
CrossRef citations to date
0
Altmetric
Articles

Developing a battery of measures for unobtrusive indicators of organisational culture: a research note

&
Pages 1-18 | Received 06 Aug 2020, Accepted 12 Jul 2022, Published online: 12 Aug 2022

References

  • Antonsen, S. 2009. “Safety Culture Assessment: A Mission Impossible?” Journal of Contingencies and Crisis Management 17 (4): 242–254. doi:10.1111/j.1468-5973.2009.00585.x.
  • Bertels, S., J. Howard-Grenville, and S. Pek. 2016. “Cultural Molding, Shielding, and Shoring at Oilco: The Role of Culture in the Integration of Routines.” Organization Science 27 (3): 573–593. doi:10.1287/orsc.2016.1052.
  • Bhaskar, K., and J. Flower. 2019. Financial Failures and Scandals: From Enron to Carillion. New York: Routledge.
  • Bolino, M. C., K. M. Kacmar, W. H. Turnley, and J. B. Gilstrap. 2008. “A Multi-Level Review of Impression Management Motives and Behaviors.” Journal of Management 34 (6): 1080–1109. doi:10.1177/0149206308324325.
  • Boyce, A. S., L. R. Nieminen, M. A. Gillespie, A. M. Ryan, and D. Denison. 2015. “Which Comes First, Organizational Culture or Performance? A Longitudinal Study of Causal Priority with Automobile Dealerships.” Journal of Organizational Behavior 36 (3): 339–359. doi:10.1002/job.1985.
  • Cameron, K., and R. Quinn. 1999. Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework. Reading, MA: Addison-Wesley.
  • Chatman, J. A., D. F. Caldwell, C. A. O’Reilly, and B. Doerr. 2014. “Parsing Organizational Culture: How the Norm for Adaptability Influences the Relationship between Culture Consensus and Financial Performance in High Technology Firms.” Journal of Organizational Behavior 35 (6): 785–808. doi:10.1002/job.1928.
  • Chatman, J. A., and C. A. O’Reilly. 2016. “Paradigm Lost: Reinvigorating the Study of Organizational Culture.” Research in Organizational Behavior 36: 199–224. doi:10.1111/j.2044-8325.1990.tb00525.
  • Cooke, R. A., and D. M. Rousseau. 1988. “Behavioral Norms and Expectations: A Quantitative Approach to the Assessment of Organizational Culture.” Group & Organization Studies 13 (3): 245–273. doi:10.1177/105960118801300302.
  • Cottrell, A. 2018. “The UK Banking Standards Board: An Outcome-Based Approach to Assessing Organisational Culture.” Journal of Risk Management in Financial Institutions 11 (1): 47–56.
  • Cremer, J., L. Garicano, and A. Prat. 2007. “Language and the Theory of the Firm.” The Quarterly Journal of Economics 122 (1): 373–407. doi:10.1162/qjec.122.1.373.
  • Davidson, R., A. Dey, and A. Smith. 2015. “Executives’ “off-the-Job” Behavior, Corporate Culture, and Financial Reporting Risk.” Journal of Financial Economics 117 (1): 5–28. doi:10.1016/j.jfineco.2013.07.004.
  • Denison, D., L. Nieminen, and L. Kotrba. 2014. “Diagnosing Organizational Cultures: A Conceptual and Empirical Review of Culture Effectiveness Surveys.” European Journal of Work and Organizational Psychology 23 (1): 145–161. doi:10.1080/1359432X.2012.713173.
  • Donaldson, S. I., and E. J. Grant-Vallone. 2002. “Understanding Self-Report Bias in Organizational Behavior Research.” Journal of Business and Psychology 17 (2): 245–260. doi:10.1023/A:1019637632584.
  • Edmondson, A. 1999. “Psychological Safety and Learning Behavior in Work Teams.” Administrative Science Quarterly 44 (2): 350–383. doi:10.2307/2666999.
  • Ehrenhard, M. L., and T. L. Fiorito. 2018. “Corporate Values of the 25 Largest European Banks: Exploring the Ambiguous Link with Corporate Scandals.” Journal of Public Affairs 18 (1): e1700. doi:10.1002/pa.1700.
  • Elahi, M. F., and P. Monachesi. 2012. “An Examination of Cross-Cultural Similarities and Differences from Social Media Data with Respect to Language Use.” Paper Presented at the International Conference on Language Resources and Evaluation.
  • Erwin, P. M. 2011. “Corporate Codes of Conduct: The Effects of Code Content and Quality on Ethical Performance.” Journal of Business Ethics 99 (4): 535–548. doi:10.1007/s10551-010-0667-y.
  • FCA. 2018. DP18/2: Transforming Culture in Financial Services. https://www.fca.org.uk/publication/discussion/dp18-02.pdf
  • Gillespie, M. A., D. R. Denison, S. Haaland, R. Smerek, and W. S. Neale. 2008. “Linking Organizational Culture and Customer Satisfaction: Results from Two Companies in Different Industries.” European Journal of Work and Organizational Psychology 17 (1): 112–132. doi:10.1080/13594320701560820.
  • Gilligan, G. 2011. “Jérôme Kerviel the ‘Rogue Trader’of Société Générale: Bad Luck, Bad Apple, Bad Tree or Bad Orchard?” The Company Lawyer 32 (12): 355–362.
  • Giorgi, S., C. Lockwood, and M. A. Glynn. 2015. “The Many Faces of Culture: Making Sense of 30 Years of Research on Culture in Organization Studies.” Academy of Management Annals 9 (1): 1–54. doi:10.1080/19416520.2015.1007645.
  • Grennan, J. A. 2013. “A Corporate Culture Channel: How Increased Shareholder Governance Reduces Firm Value.” Social Science Research Network. https://ssrn.com/abstract=2345384 doi:10.2139/ssrn.2345384.
  • Hill, A. D., M. A. White, and J. C. Wallace. 2014. “Unobtrusive Measurement of Psychological Constructs in Organizational Research.” Organizational Psychology Review 4 (2): 148–174. doi:10.1177/2041386613505613.
  • Hofstede, G., B. Neuijen, D. D. Ohayv, and G. Sanders. 1990. “Measuring Organizational Cultures: A Qualitative and Quantitative Study across Twenty Cases.” Administrative Science Quarterly 35 (2): 286–316. doi:10.2307/2393392.
  • Hoi, C. K., Q. Wu, and H. Zhang. 2013. “Is Corporate Social Responsibility (CSR) Associated with Tax Avoidance? Evidence from Irresponsible CSR Activities.” The Accounting Review 88 (6): 2025–2059. doi:10.2308/accr-50544.
  • Howard-Grenville, J., B. Lahneman, and S. Pek. 2020. “Organizational Culture as a Tool for Change.” Stanford Social Innovation Review 18 (3): 28–33.
  • Hutton, I., D. Jiang, and A. Kumar. 2015. “Political Values, Culture, and Corporate Litigation.” Management Science 61 (12): 2905–2925. doi:10.1287/mnsc.2014.2106.
  • Jahoda, G. 2012. “Critical Reflections on Some Recent Definitions of “Culture.” Culture & Psychology 18 (3): 289–303. doi:10.1177/1354067X12446229.
  • Jung, T., T. Scott, H. T. Davies, P. Bower, D. Whalley, R. McNally, and R. Mannion. 2009. “Instruments for Exploring Organizational Culture: A Review of the Literature.” Public Administration Review 69 (6): 1087–1096. doi:10.1111/j.1540-6210.2009.02066.
  • Kaptein, M. 2011. “Understanding Unethical Behavior by Unraveling Ethical Culture.” Human Relations 64 (6): 843–869. doi:10.1177/0018726710390536.
  • Knight, A. P. 2018. “Innovations in Unobtrusive Methods.” In Unconventional Methodology in Organization and Management Research, edited by A. Bryman and D. Buchanan, 64–83. Oxford: Oxford University Press.
  • Kotrba, L. M., M. A. Gillespie, A. M. Schmidt, R. E. Smerek, S. A. Ritchie, and D. R. Denison. 2012. “Do Consistent Corporate Cultures Have Better Business Performance? Exploring the Interaction Effects.” Human Relations 65 (2): 241–262. doi:10.1177/0018726711426352.
  • Leaver, M., and T. Reader. 2019. “Safety Culture in Financial Trading: An Analysis of Trading Misconduct Investigations.” Journal of Business Ethics 154 (2): 461–481. doi:10.1007/s10551-017-3463-0.
  • Mannion, R., F. Konteh, and H. Davies. 2009. “Assessing Organisational Culture for Quality and Safety Improvement: A National Survey of Tools and Tool Use.” Quality & Safety in Health Care 18 (2): 153–156. doi:10.1136/qshc.2007.024075.
  • Martin, J. 1992. Cultures in Organizations: Three Perspectives. Oxford: Oxford University Press.
  • McKenny, A. F., J. C. Short, and G. T. Payne. 2013. “Using Computer-Aided Text Analysis to Elevate Constructs: An Illustration Using Psychological Capital.” Organizational Research Methods 16 (1): 152–184. doi:10.1177/1094428112459910.
  • McSweeney, B. 2002. “Hofstede’s Model of National Cultural Differences and Their Consequences: A Triumph of Faith-a Failure of Analysis.” Human Relations 55 (1): 89–118. doi:10.1177/0018726702551004.
  • Mearns, K., S. M. Whitaker, and R. Flin. 2001. “Benchmarking Safety Climate in Hazardous Environments: A Longitudinal, Interorganizational Approach.” Risk Analysis : An Official Publication of the Society for Risk Analysis 21 (4): 771–786. doi:10.1111/0272-4332.214149.
  • Moniz, A. 2015. “Inferring Employees’ Social Media Perceptions of Goal-Setting Corporate Cultures and the Link to Firm Value.” Unpublished Working Paper.
  • Morris, M. W., K. Leung, D. Ames, and B. Lickel. 1999. “Views from inside and outside: Integrating Emic and Etic Insights about Culture and Justice Judgment.” Academy of Management Review 24 (4): 781–796. doi:10.5465/amr.1999.2553253.
  • Morrison, E. W., and F. J. Milliken. 2000. “Organizational Silence: A Barrier to Change and Development in a Pluralistic World.” Academy of Management Review 25 (4): 706–725. doi:10.5465/amr.2000.3707697.
  • O’Reilly, C. A., J. Chatman, and D. F. Caldwell. 1991. “People and Organizational Culture: A Profile Comparison Approach to Assessing Person-Organization Fit.” Academy of Management Journal 34 (3): 487–516. doi:10.5465/256404.
  • Paté‐Cornell, M. E. 1993. “Learning from the Piper Alpha Accident: A Postmortem Analysis of Technical and Organizational Factors.” Risk Analysis 13 (2): 215–232. doi:10.1111/j.1539-6924.1993.tb01071.x.
  • Pless, N., and T. Maak. 2004. “Building an Inclusive Diversity Culture: Principles, Processes and Practice.” Journal of Business Ethics 54 (2): 129–147. doi:10.1007/s10551-004-9465-8.
  • Ramamoorti, S. 2008. “The Psychology and Sociology of Fraud: Integrating the Behavioral Sciences Component into Fraud and Forensic Accounting Curricula.” Issues in Accounting Education 23 (4): 521–533. doi:10.2308/iace.2008.23.4.521.
  • Reader, T., A. Gillespie, J. Hald, and M. Patterson. 2020. “Unobtrusive Indicators of Culture for Organizations: A Systematic Review.” European Journal of Work and Organizational Psychology 29 (5): 633–649. doi:10.1080/1359432X.2020.1764536.
  • Reader, T., M. C. Noort, S. Shorrock, and B. Kirwan. 2015. “Safety Sans Frontières: An International Safety Culture Model.” Risk Analysis : An Official Publication of the Society for Risk Analysis 35 (5): 770–789. doi:10.1111/risa.12327.
  • Reader, T., and P. O’Connor. 2014. “The Deepwater Horizon Explosion: Non-Technical Skills, Safety Culture, and System Complexity.” Journal of Risk Research 17 (3): 405–424. doi:10.1080/13669877.2013.815652.
  • Reason, J. 2000. “Safety Paradoxes and Safety Culture.” Injury Control and Safety Promotion 7 (1): 3–14. doi:10.1076/1566-0974(200003)7:1;1-V;FT003.
  • Ring, P. J., C. Bryce, R. McKinney, and R. Webb. 2016. “Taking Notice of Risk Culture–the Regulator’s Approach.” Journal of Risk Research 19 (3): 364–387. doi:10.1080/13669877.2014.983944.
  • Schein, E. 1999. The Corporate Culture Survival Guide. San Francisco, CA: John Wiley & sons.
  • Schneider, B., M. G. Ehrhart, and W. H. Macey. 2013. “Organizational Climate and Culture.” Annual Review of Psychology 64: 361–388. doi:10.1146/annurev-psych-113011-143809.
  • Sechrest, L., and M. Phillips. 1979. “Unobtrusive Measures: An Overview.” In New Directions for Methodology of Behavioral Science, edited by L. Sechrest, 1–17. San Francisco, CA: Jossey-Bass, Inc.
  • Short, J. C., A. F. McKenny, and S. W. Reid. 2018. “More than Words? Computer-Aided Text Analysis in Organizational Behavior and Psychology Research.” Annual Review of Organizational Psychology and Organizational Behavior 5 (1): 415–435. doi:10.1146/annurev-orgpsych-032117-104622.
  • Sims, R. R., and J. Brinkmann. 2003. “Enron Ethics (or: Culture Matters More than Codes).” Journal of Business Ethics 45 (3): 243–256. doi:10.1023/A:1024194519384.
  • Srivastava, S. B., A. Goldberg, V. G. Manian, and C. Potts. 2018. “Enculturation Trajectories: Language, Cultural Adaptation, and Individual Outcomes in Organizations.” Management Science 64 (3): 1348–1364. doi:10.1287/mnsc.2016.2671.
  • Tonidandel, S., E. B. King, and J. M. Cortina. 2018. “Big Data Methods: Leveraging Modern Data Analytic Techniques to Build Organizational Science.” Organizational Research Methods 21 (3): 525–547. doi:10.1177/1094428116677299.
  • Udell, M., C. Horn, R. Zadeh, and S. Boyd. 2016. “Generalized Low Rank Models. Foundations and Trends.” Machine Learning 9 (1): 1–118.
  • Vaughan, D. 1999. “The Dark Side of Organizations: Mistake, Misconduct, and Disaster.” Annual Review of Sociology 25 (1): 271–305. doi:10.1146/annurev.soc.25.1.271.
  • Webb, E., D. T. Campbell, R. D. Schwartz, and L. Sechrest. 1966. Unobtrusive Measures: Nonreactive Research in the Social Sciences. Chicago, IL: Rand McNally.
  • Webb, E., and K. E. Weick. 1979. “Unobtrusive Measures in Organizational Theory: A Reminder.” Administrative Science Quarterly 24 (4): 650–659. doi:10.2307/2392370.