Motivating talents in Thai and Malaysian service firms

References

• Ahlstrom , D. , Young , M. N. , Chan , E. S. and Brutton , G. D. 2004 . Facing constraints to growth? Overseas Chinese entrepreneurs and traditional business practices in East Asia . Asia Pacific Journal of Management , 21 ( 3 ) : 263 – 285 .
   Google Scholar
• Akaraborworn , C. T. 2003 . Push–pull theory. Paper presented at the Second Asian Regional Conference on Human Resource Development, 30 November–2 December in Bangkok, Thailand
   Google Scholar
• Akaraborworn , C. T. and McLean , G. N. 2001 . The changing roles of HRD in Thailand during the current economic crisis . International Journal of Human Resource Development and Management , 2 ( 1–2 ) : 64 – 77 .
   Google Scholar
• Bartlett , A. C. and Ghoshal , S. 2002 . Building competitive advantage through people . MIT Sloan Management Review , 43 ( 2 ) : 34 – 41 .
   Web of Science ®Google Scholar
• Chatterjee , S. R. and Nankervis , A. R. 2007 . “ Asian management in a changing world ” . In Asian management in transition. Emerging themes , Edited by: Chatterjee , S. R. and Nankervis , A. R. 3 – 15 . Houndmills, Basingstoke, Hampshire and New York : Palgrave Macmillan .
   Google Scholar
• China Business Infocenter . 2003 . Salary increases in Asia Pacific still lean in 2003 as employers remain cautious Available at http://www.cbiz.cn/news/showarticle.asp?id=1999/ (accessed on 4 December 2007)
   Google Scholar
• Christensen , P. H. 2000 . “ From knowledge management to knowledge and management – theoretical perspectives ” . In Knowledge on: Management, knowledge and the firm Edited by: Christensen , P. H. 11 – 61 . (in Danish). Copenhagen: Samfundslitteratur
   Google Scholar
• CIA . 2008 . The 2008 world factbook. Central Intelligence Agency Available at https://www.cia.gov/library/publications/the-world-factbook/ (accessed on 23 November 2008)
   Google Scholar
• Davenport , T. H. , Thomas , R. J. and Cantrell , S. 2002 . The mysterious art and science of knowledge-worker performance . MIT Sloan Management Review , 44 ( 1 ) : 23 – 30 .
   Web of Science ®Google Scholar
• Drucker , P. F. 1998 . Management's new paradigms . Forbes Magazine , October ( 5 ) : 152 – 177 .
   Google Scholar
• Economist, The . 2007 . Capturing talent , 384 ( 8542 ) : 59 – 61 .
   Google Scholar
• Felker , G. B. 2003 . Southeast Asian industrialisation and the changing global production system . Third World Quarterly , 24 ( 2 ) : 255 – 282 .
   Web of Science ®Google Scholar
• Frieswick , K. 2001 . Truth and consequences. Why tough ‘360-degree’ reviews and employee ranking are gaining fans CFO Magazine. Available at http://www.cfo.com/article.cfm/2996206?f=related/ (accessed on 12 December 2007)
   Google Scholar
• Glassman , J. 2001 . Economic crisis in Asia: The case of Thailand . Economic Geography , 77 ( 2 ) : 122 – 147 .
   Web of Science ®Google Scholar
• Granovetter , M. 1992 . “ Problems of explanation in economic sociology ” . In Structure, form and action , Edited by: Nohria , N. and Eccles , R. G. 25 – 56 . Boston, MA : Harvard Business School Press .
   Google Scholar
• Hofstede , G. 1999 . The universal and the specific in 21st-century global management . Organizational Dynamics , 28 ( 1 ) : 34 – 44 .
   Web of Science ®Google Scholar
• ISR . 2007 . How to retain and motivate your talent. Result of ISR's Asia Pacific talent survey Towers Perrin – International Survey Research. Available at http://www.isrinsight.com/pdf/media/talentresearchasia.pdf/ (accessed on 15 November 2007)
   Google Scholar
• Kamoche , K. 2000 . From boom to bust: The challenges of managing people in Thailand . International Journal of Human Resource Management , 11 ( 2 ) : 452 – 468 .
   Web of Science ®Google Scholar
• Khazanah . 2007 . Khazanah Nasional Berhad Available at http://www.khazanah.com.my/faq.htm#ques15 (accessed on 3 December 2007)
   Google Scholar
• Lawler , E. E. 2008 . Talent. Making people your competitive advantage , San Francisco : Jossey-Bass .
   Google Scholar
• Lawler , J. J. and Atmiyanandana , V. 2003 . HRM in Thailand: A post-1997 update . Asia Pacific Business Review , 9 ( 4 ) : 165 – 185 .
   Google Scholar
• Lawler , J. J. , Siengthai , S. and Atmiyanandana , V. 1998 . “ HRM in Thailand: Eroding traditions ” . In Human resource management in the Asia Pacific region , Edited by: Rowley , C. 170 – 196 . London : Frank Cass .
   Google Scholar
• Meyer , K. E. 2007 . Asian contexts and the search for general theory in management research: A rejoinder . Asia Pacific Journal of Management , 24 ( 4 ) : 527 – 534 .
   Google Scholar
• Morse , J. M. , Barrett , M. , Mayan , M. , Olson , K. and Spiers , J. 2002 . Verification strategies for establishing reliability and validity in qualitative research . International Journal of Qualitative Methods , 1 ( 2 ) : 1 – 19 .
   Google Scholar
• Nahapiet , J. and Ghoshal , S. 1998 . Social capital, intellectual capital and the organizational advantage . Academy of Management Review , 23 ( 2 ) : 242 – 266 .
   Web of Science ®Google Scholar
• Nonaka , I. , Toyama , R. and Konno , N. 2000 . SECI, Ba and leadership: A unified model of dynamic knowledge creation . Long Range Planning , 33 ( 1 ) : 5 – 34 .
   Web of Science ®Google Scholar
• Osterloh , M. and Frey , B. S. 2000 . Motivation, knowledge transfer, and organizational forms . Organization Science , 11 ( 5 ) : 538 – 550 .
   Web of Science ®Google Scholar
• Sayer , A. 1992 . Method in social science: A realist approach , London and New York : Routledge .
   Google Scholar
• Sing , K. 2007 . The limited relevance of culture to strategy . Asia Pacific Journal of Management , 24 ( 4 ) : 421 – 442 .
   Google Scholar
• Smith , W. and Abdullah , A. 2004 . The impact of the Asian financial crisis on human resource management in Malaysia . Asia Pacific Business Review , 10 ( 3 and 4 ) : 402 – 421 .
   Google Scholar
• Turner , B. A. 1981 . Some practical aspects of qualitative data analysis: One way of organising the cognitive processes associated with the generation of grounded theory . Quality and Quantity , 15 ( 3 ) : 225 – 247 .
   Web of Science ®Google Scholar
• Ward , S. , Pearson , C. and Entrekin , L. 2002 . Chinese cultural values and the Asian meltdown . International Journal of Social Economics , 29 ( 3 ) : 209 – 217 .
   Google Scholar