629
Views
2
CrossRef citations to date
0
Altmetric
Perspective

Intrinsic motivation: the case for healthcare systems in Malaysia and globally

Pages 68-78 | Received 25 Feb 2016, Accepted 06 Sep 2016, Published online: 28 Sep 2016

References

  • Alimo-Metcalfe, B., and J. Alban-Metcalfe. 2004. “The Myths and Morality of Leadership in the NHS.” Clinician in Management 12: 49–53.
  • Amabile, T. M. 1985. “Motivation and Creativity: Effects of Motivational Orientation on Creative Writers.” Journal of Personality and Social Psychology 48 (2): 393–399. doi:10.1037/0022-3514.48.2.393.
  • Aniza, I., J. Syed, and S. Ezat. 2006. “Factors Affecting Motivation Level among Public Health Specialists in the Ministry of Health Malaysia.” Malaysian Journal Of Public Health 6 (1): 17–22.
  • Ansari, M. A., Z. A. Ahmad, and R. Aafaqi. 2004. “Organizational Leadership in the Malaysian Context.” In Leading in High Growth Asia: Managing Relationship for Teamwork and Change, edited by D. Tjosvold and K. Leung, 109–138. Singapore: World Scientific Publishing Co.
  • Argyris, C. 1973. “Personality and Organization Theory Revisited.” Administrative Science Quarterly 18 (2): 141–167. doi:10.2307/2392060.
  • Armstrong, M. 2010. Armstrong’s Essential Human Resource Management Practice: A Guide to People Management. 11th ed. London: Kogan Page Limited.
  • Berry, D. S., and J. S. Hansen. 1996. “Positive Affect, Negative Affect, and Social Interaction.” Journal of Personality and Social Psychology 71 (4): 796–809. doi:10.1037/0022-3514.71.4.796.
  • Birhanu, Z., T. Assefa, M. Woldie, and S. Morankar. 2010. “Determinants of Satisfaction with Health Care Provider Interactions at Health Centres in Central Ethiopia: A Cross Sectional Study.” BMC Health Services Research 10 (1): 1–12. doi:10.1186/1472-6963-10-78.
  • Bolden, R. 2011. “Distributed Leadership in Organizations: A Review of Theory and Research.” International Journal of Management Reviews 13: 251–269. doi:10.1111/ijmr.2011.13.issue-3.
  • Bono, J. E., and T. A. Judge. 2003. “Core Self-Evaluations: A Review of the Trait and Its Role in Job Satisfaction and Job Performance.” European Journal of Personality 17: S5–S18. doi:10.1002/(ISSN)1099-0984.
  • Butler, B. S., P. J. Bateman, P. H. Gray, and E. I. Diamant. 2014. “An Attraction-Selection- Attrition Theory of Online Community Size and Resilience.” MIS Quarterly 38 (3): 699–728.
  • Chalofsky, N. 2003. “An Emerging Construct for Meaningful Work.” Human Resource Development International 6 (1): 69–83. doi:10.1080/1367886022000016785.
  • Chatman, J. 1991. “Matching People and Organizations: Selection and Socialization in Public Accounting Firms.” Administrative Science Quarterly 36: 459–484. doi:10.2307/2393204.
  • Deci, E. L., and W. F. Cascio. 1972. “Changes in Intrinsic Motivation as a Function of Negative Feedback and Threats.” Paper presented at the Eastern Psychological Association meeting, Boston, April.
  • Deci, E. L., and R. Ryan. 1985b. Intrinsic Motivation and Self-Determination in Human Behaviour. New York: Plenum Press.
  • Dvir, T., D. Eden, B. J. Avolio, and B. Shamir. 2002. “Impact of Transformational Leadership on Follower Development and Performance: A Field Experiment.” Academy of Management Journal 45 (4): 735–744. doi:10.2307/3069307.
  • Edmonstone, J., and J. Western. 2002. “Leadership Development in Health Care: What Do We Know?” Journal of Management in Medicine 16 (1): 34–47. doi:10.1108/02689230210428616.
  • Elden, M. 1986. “Sociotechnical Systems Ideas a Public Policy in Norway: Empowering Participation through Worker Managed Change.” Journal of Applied Behavioural Science 22: 239–255. doi:10.1177/002188638602200305.
  • Frey, B. S., and R. Jegen. 2001. “Motivation Crowding Theory.” Journal of Economic Surveys 15 (5): 589–611. doi:10.1111/1467-6419.00150.
  • George, J. M., and G. R. Jones. 2012. Understanding and Managing Organizational Behaviour:. 6th ed. Boston: Prentice-Hall.
  • Hackman, J. R., and G. R. Oldham. 1976. “Motivation through the Design of Work: Test of a Theory.” Organizational Behavior and Human Performance 16: 250–279. doi:10.1016/0030-5073(76)90016-7.
  • Hall, D. T. 2004. “The Protean Career: A Quarter Century Journey.” Journal of Vocational Behavior 65: 1–13. doi:10.1016/j.jvb.2003.10.006.
  • Hall, D. T., and J. E. Moss. 1998. “The New Protean Career Contract: Helping Organizations and Employees Adapt.” Organizational Dynamics 26 (3): 22–37. doi:10.1016/S0090-2616(98)90012-2.
  • Han, S. H., G. Seo, J. Li, and S. W. Yoon. 2015. “The Mediating Effect of Organizational Commitment and Employee Empowerment: How Transformational Leadership Impacts Employee Knowledge Sharing Intention.” Human Resource Development International 19 (2): 1–18.
  • Isen, A. M. 2001. “An Influence of Positive Affect on Decision Making in Complex Situations: Theoretical Issues With Practical Implications.” Journal of Consumer Psychology 11 (2): 75–85. doi:10.1207/S15327663JCP1102_01.
  • Joo, B. K. B., C.-W. Jeung, and H. J. Yoon. 2010. “Investigating the Influences of Core Self Evaluations, Job Autonomy, and Intrinsic Motivation on In Role Job Performance.” Human Resource Development Quarterly 21 (4): 353–371. doi:10.1002/hrdq.v21.4.
  • Kasser, T., and R. M. Ryan. 1996. “Further Examining the American Dream: Differential Correlates of Intrinsic and Extrinsic Goals.” Personality and Social Psychology Bulletin 22: 280–287. doi:10.1177/0146167296223006.
  • Koestner, R., R. M. Ryan, F. Bernieri, and K. Holt. 1984. “Setting Limits on Children’s Behavior: The Differential Effects of Controlling Vs. Informational Styles on Intrinsic Motivation and Creativity.” Journal of Personality 52: 233–248. doi:10.1111/jopy.1984.52.issue-3.
  • Kuvaas, B., and A. Dysvik. 2009. “Perceived Investment in Employee Development, Intrinsic Motivation and Work Performance.” Human Resource Management Journal 19 (3): 217–236. doi:10.1111/hrmj.2009.19.issue-3.
  • Lai Wan, H. 2015. Organisational Justice and Citizenship in Malaysia:. 1st ed. Singapore: Springer.
  • Lambert, S. J. 2006. “Both Art and Science: Employing Organizational Documentation in Workplace Based Research.” In The Work and Family Handbook: Multidisciplinary Perspectives, Methods, and Approaches, edited by M. Pitt Catsouphes, E. E. Kossek, and S. Sweet, 503–525. New Jersey: Lawrence Erlbaum Associates.
  • Lawler, E. E. 1984. High Involvement Management. San Francisco: Jossey-Bass.
  • Mahazril’Aini, Y. 2012. “Work Motivation among Malaysian Public Servants.” Asian Social Science 8 (12): 238–242.
  • Mathew, C. T. 2015. “Similarities and difference in perceived work motivation, personality and culture: Snapshots of Australia and India.” unpublished thesis, Bond University, Robina, Australia.
  • Minas, H., R. Zamzam, M. Midin, and A. Cohen. 2011. “Attitudes of Malaysian General Hospital Staff Towards Patients with Mental Illness and Diabetes.” BMC Public Health 11: 3–17. doi:10.1186/1471-2458-11-317.
  • Mohd Suki, N. 2011. “Assessing Patient Satisfaction, Trust, Commitment, Loyalty and Doctors’ Reputation Towards Doctor Services.” Pakistan Journal of Medical Science 27 (5): 1207–1210.
  • New Straits Times. 2012. “13pc Pay Rise for Civil Servants.” New Straits Times, March 9. Accessed 27 April 2012. http://www.nst.com.my/topnews/13pcpayriseforcivilservants1.57971
  • Noor Hazilah, A. M. 2009. “Practice Follows Structure: QM in Malaysian Public Hospitals.” Measuring Business Excellence 13 (1): 23–33. doi:10.1108/13683040910943027.
  • O’Reilly, C. A., J. Chatman, and D. F. Caldwell. 1991. “People and Organizational Culture: A Profile Comparison Approach to Assessing Person-Organization Fit.” Academy of Management Journal 34: 487–516. doi:10.2307/256404.
  • Ozaralli, N. 2002. “Effects of Transformational Leadership on Empowerment and Team Effectiveness.” Leadership and Organization Development Journal 24 (6): 335–344. doi:10.1108/01437730310494301.
  • Piccolo, R. F., and J. A. Colquitt. 2006. “Transformational Leadership and Job Behaviors: The Mediating Role of Core Job Characteristics.” Academy of Management Journal 49 (2): 327–340. doi:10.5465/AMJ.2006.20786079.
  • Pitaloka, S. D., and A. M. Rizal. 2006. “Patients’ Satisfaction in Antenatal Clinic Hospital Universiti Kebangsaan Malaysia.” Jurnal Kesihatan Masyarakat 12 (1): 9–18.
  • Quigley, N. R., and W. G. Tymon. 2006. “Toward an Integrated Model of Intrinsic Motivation and Career Self Management.” Career Development International 11 (6): 522–543. doi:10.1108/13620430610692935.
  • Reeve, J. 2009. Understanding Motivation and Emotion. 5th ed. New Jersey: John Wiley & Sons.
  • Reeve, J., and E. L. Deci. 1996. “Elements of the Competitive Situation that Affect Intrinsic Motivation.” Personality and Social Psychology Bulletin 22: 24–33. doi:10.1177/0146167296221003.
  • Ryan, R., and L. Deci. 2000. “Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions.” Contemporary Educational Psychology 25: 54–67. doi:10.1006/ceps.1999.1020.
  • Ryff, C. D. 1989. “Happiness Is Everything, or Is It? Explorations on the Meaning of Psychological Wellbeing.” Journal of Personality and Social Psychology 57 (6): 1069–1081. doi:10.1037/0022-3514.57.6.1069.
  • Sararaks, S., and R. Jamaluddin. 1997. “Job Satisfaction of Doctors in Negeri Sembilan.” Medical Journal of Malaysia 52 (3): 257–263.
  • Sararaks, S., and R. Jamaluddin. 1999. “Demovating Factors among Government Workers in Negeri Sembilan.” Medical Journal of Malaysia 54 (3): 310–319.
  • Schaubroeck, J., and D. C. Ganster. 1998. “Organization and Occupation Influences in the Attraction-Selection-Attrition Process.” Journal of Applied Psychology 83 (6): 869–891. doi:10.1037/0021-9010.83.6.869.
  • Schneider, B. 1987. “The People Make the Place.” Personnel Psychology 40: 437–453. doi:10.1111/peps.1987.40.issue-3.
  • Schneider, B., H. W. Goldstein, and D. B. Smith. 1995. “The ASA Framework: An Update.” Personnel Psychology 48: 747–773. doi:10.1111/peps.1995.48.issue-4.
  • Shari, I. 2008. “RM6000 a Month for Doctors after Two Years of Housemanship.” The Star, March 6. Accessed 27 March 2016. http://www.thestar.com.my/news/nation/2008/03/06/rm6000-a-month-for-docs-after-twoyear-housemanship/
  • Sharifa Ezat, W. P., M. Jamsiah, S. A. Malka, A. Azimatun Noor, N. Tuti, and I. A. S. Noor. 2011. “Customers’ Satisfaction among Urban and Rural Public Health Clinics in State of Selangor, Malaysia.” Malaysian Journal Of Public Health Medicine 20: 1–16.
  • Slaughter, J. E., J. M. Stanton, D. C. Mohr, and W. A. Schoel. 2005. “The Interaction of Attraction and Selection: Implications for College Recruitment and Schneider’s ASA Model.” Applied Psychology: An International Review 54 (4): 419–441. doi:10.1111/apps.2005.54.issue-4.
  • Spooner, A., A. Chapple, and M. Roland. 2001. “What Makes British General Practitioners Take Part in a Quality Improvement Scheme?” Journal of Health Services Research & Policy 6: 145–150. doi:10.1258/1355819011927396.
  • Star, T. 2014. “Malaysia Tops Global Power Distance Index.” The Star, April 2. Accessed 27 March 2016. http://www.thestar.com.my/business/business-news/2014/04/02/malaysia-at-the- top-of-power-distance-index/
  • Swarna Nantha, Y. 2013. “Intrinsic Motivation: How Can it Play a Pivotal Role in Changing Clinician Behaviour?” Journal of Health Organization and Management 27 (2): 266–272. doi:10.1108/14777261311321815.
  • Teoh, S. W., L. L. Liew, and R. Mustaffa. 2011. “Are We Happy Yet?: Job Satisfaction and Job Commitment among Health Care Workers in Community Clinics.” Paper presented at the 2nd International Conference on Business and Research Proceeding, Langkawi, March 14.
  • The Iclif Leadership and Governance Centre. 2014. The Asian Leadership Index Report 2014. Kuala Lumpur: Iclif.
  • Wall, T. D., C. W. Clegg, and P. R. Jackson. 1978. “An Evaluation of the Job Characteristics Model.” Journal of Occupational Psychology 51: 183–196. doi:10.1111/joop.1978.51.issue-2.
  • Waterman, A. S., S. J. Schwartz, E. Goldbacher, H. Green, C. Miller, and S. Philip. 2003. “Predicting the Subjective Experience of Intrinsic Motivation: The Roles of Self- Determination, the Balance of Challenges and Skills and Self-Realization Values.” Personality and Social Psychology Bulletin 29 (11): 1447–1458. doi:10.1177/0146167203256907.
  • Willcocks, S. 2005. “Doctors and Leadership in the UK National Health Service.” Clinician in Management 13: 11–21.
  • William, S., J. Weinman, and J. Dale. 1998. “Doctor-Patient Communication and Patient Satisfaction: A Review.” Family Practice 15: 480–492. doi:10.1093/fampra/15.5.480.
  • Willis-Shattuck, M., P. Bidwell, S. Thomas, L. Wyness, D. Blaauw, and P. Ditlopo. 2008. “Motivation and Retention of Health Workers in Developing Countries: A Systematic Review.” BMC Health Services Research 8: 1–8. doi:10.1186/1472-6963-8-247.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.