1,659
Views
21
CrossRef citations to date
0
Altmetric
Articles

The influence of perceived discrimination, orientation to mainstream culture and life satisfaction on destination loyalty intentions: the case of international students

, , &
Pages 934-949 | Received 30 Jun 2015, Accepted 08 Nov 2015, Published online: 06 Feb 2016

References

  • Adam, A. A., & Shauki, E. (2014). Socially responsible investment in Malaysia: Behavioural framework in evaluating investors’ decision making process. Journal of Cleaner Production, 80, 224–240. doi: 10.1016/j.jclepro.2014.05.075
  • Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. doi:10.1016/0749-5978(91)90020-T
  • Ajzen, I., & Madden, T. J. (1986). Prediction of goal-directed behavior: Attitudes, intentions, and perceived behavioral control. Journal of Experimental Social Psychology, 22(5), 453–474. doi: 10.1016/0022-1031(86)90045-4
  • Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411–423. doi: 10.1037/0033-2909.103.3.411
  • Ando, S. (2014). An effect of online and offline social capital on Japanese immigrants’ acculturation to American culture. Asian Journal of Social Sciences & Humanities, 3(4), 1–9.
  • Awad, G. H. (2010). The impact of acculturation and religious identification on perceived discrimination for Arab/Middle Eastern Americans. Cultural Diversity and Ethnic Minority Psychology, 16(1), 59–67. doi: 10.1037/a0016675
  • Babin, B. J., & Griffin, M. (1998). The nature of satisfaction: An updated examination and analysis. Journal of Business Research, 41(2), 127–136. doi: 10.1016/S0148-2963(97)00001-5
  • Baumgartner, H., & Homburg, C. (1996). Applications of structural equation modeling in marketing and consumer research: A review. International Journal of Research in Marketing, 13(2), 139–161. doi: 10.1016/0167-8116(95)00038-0
  • Becerra, D. (2012). The impact of anti-immigration policies and perceived discrimination in the United States on migration intentions among Mexican adolescents. International Migration, 50(4), 20–32. doi: 10.1111/j.1468-2435.2012.00770.x
  • Benos, N., & Zotou, S. (2014). Education and economic growth: A meta-regression analysis. World Development, 64, 669–689. doi: 10.1016/j.worlddev.2014.06.034
  • Berry, J. W. (1980). Social and cultural change. Handbook of Cross-Cultural Psychology, 5, 211–279.
  • Berry, J. W. (1997). Immigration, acculturation, and adaptation. Applied Psychology – An International Review (Psychologie Appliquee – Revue Internationale), 46(1), 5–34. doi:10.1111/j.1464-0597.1997.tb01087.x
  • Berry, J. W., Phinney, J. S., Sam, D. L., & Vedder, P. (2006). Immigrant youth: Acculturation, identity, and adaptation. Applied Psychology – An International Review (Psychologie Appliquee – Revue Internationale), 55(3), 303–332. doi:10.1111/j.1464-0597.2006.00256.x
  • Berry, J. W., & Sam, D. L. (2003). Accuracy in scientific discourse. Scandinavian Journal of Psychology, 44(1), 65–68. doi:10.1111/1467-9450.00322
  • Bloemer, J., & De Ruyter, K. (1998). On the relationship between store image, store satisfaction and store loyalty. European Journal of Marketing, 32(5/6), 499–513. doi: 10.1108/03090569810216118
  • Brown, R., Baysu, G., Cameron, L., Nigbur, D., Rutland, A., Watters, C., … Landau, A. (2013). Acculturation attitudes and social adjustment in British South Asian children a longitudinal study. Personality and Social Psychology Bulletin, 39(12), 1656–1667. doi:10.1177/0146167213500149
  • Campbell, N. (2012). Promoting intercultural contact on campus: A project to connect and engage international and host students. Journal of Studies in International Education, 16(3), 205–227. doi:10.1177/1028315311403936
  • Cardo, L. M. (1994). Development of an instrument measuring valence of ethnicity and perception of discrimination. Journal of Multicultural Counseling and Development, 22(1), 49–59. doi: 10.1002/j.2161-1912.1994.tb00242.x
  • Carlson, J. S. (1990). Study abroad: The experience of American undergraduates. New York: Greenwood Publishing Group.
  • Caudery, T., Petersen, M., & Shaw, P. (2008). The motivations of exchange students at Scandinavian universities. In M. Byram & F. Dervin (Eds.), Students, staff and academic mobility in higher education (pp. 114–130). Newcastle: Cambridge Scholars Press.
  • Chapdelaine, R. F., & Alexitch, L. R. (2004). Social skills difficulty: Model of culture shock for international graduate students. Journal of College Student Development, 45(2), 167–184. doi: 10.1353/csd.2004.0021
  • Cheng, S., Lam, T., & Hsu, C. H. C. (2005). Testing the sufficiency of the theory of planned behavior: A case of customer dissatisfaction responses in restaurants. International Journal of Hospitality Management, 24(4), 475–492. doi: 10.1016/j.ijhm.2004.10.006
  • Chirkov, V. I., Safdar, S., De Guzman, J., & Playford, K. (2008). Further examining the role motivation to study abroad plays in the adaptation of international students in Canada. International Journal of Intercultural Relations, 32(5), 427–440. doi: 10.1016/j.ijintrel.2007.12.001
  • Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Hillsdale, NJ: Lawrence Erlbaum1.
  • Crump, S. L., Recupero, C. M., & Roy, E. K. (1992, August). Racial attitudes of white college students: Yesterday, today, and tomorrow. Paper presented at the The 100th Annual American Psychological Association, Washington, D.C.
  • Cuaresma, J. C., Doppelhofer, G., & Feldkircher, M. (2014). The determinants of economic growth in European regions. Regional Studies, 48(1), 44–67. doi: 10.1080/00343404.2012.678824
  • Diener, E., Emmons, R. A., Larsen, R. J., & Griffin, S. (1985). The satisfaction with life scale. Journal of Personality Assessment, 49(1), 71–75. doi:10.1207/s15327752jpa4901_13
  • Diener, E., Kanazawa, S., Suh, E. M., & Oishi, S. (2015). Why people are in a generally good mood. Personality and Social Psychology Review, 19(3), 235–256. doi:10.1177/1088868314544467
  • Dolnicar, S., Coltman, T., & Sharma, R. (2015). Do satisfied tourists really intend to come back? Three concerns with empirical studies of the link between satisfaction and behavioral intention. Journal of Travel Research, 54(2), 152–178. doi:10.1177/0047287513513167
  • Faber, R. J., O'Guinn, T. C., & Meyer, T. P. (1987). Televised portrayals of Hispanics: A comparison of ethnic perceptions. International Journal of Intercultural Relations, 11(2), 155–169. doi: 10.1016/0147-1767(87)90016-2
  • Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. doi: 10.2307/3151312
  • Foster, N., & Botterill, D. (1995). Hotels and the businesswoman: A supply-side analysis of consumer dissatisfaction. Tourism Management, 16(5), 389–393. doi: 10.1016/0261-5177(95)98952-T
  • Furnham, A. F., & Bochner, S. (1982). Social difficulty in a foreign culture: An empirical study of culture shock. In S. Bochner (Ed.), Cultures in contact: Studies in cross-cultural interaction (pp. 161–198). Oxford, UK: Pergamon.
  • Gacel-Ávila, J. (2005). The internationalisation of higher education: A paradigm for global citizenry. Journal of Studies in International Education, 9(2), 121–136. doi: 10.1177/1028315304263795
  • Gotlieb, J. B., Grewal, D., & Brown, S. W. (1994). Consumer satisfaction and perceived quality: Complementary or divergent constructs? Journal of Applied Psychology, 79(6), 875–885. doi: 10.1037/0021-9010.79.6.875
  • Graham, C., & Markowitz, J. (2011). Aspirations and happiness of potential Latin American immigrants. Journal of Social Research and Policy, 2(2), 9–25.
  • Gudynkust, W., & Kim, Y. (1997). Communicating with strangers: An approach to intercultural communication. New York, NY: McGraw-Hill.
  • Gunesch, K. (2004). Education for cosmopolitanism as a personal cultural identity model for and within international education. Journal of Research in International Education, 3(3), 251–275. doi: 10.1177/1475240904047355
  • Hail, H. C. (2015). Patriotism abroad overseas Chinese students’ encounters with criticisms of China. Journal of Studies in International Education, 19(4), 311–326. doi:10.1177/1028315314567175
  • Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis: A global perspective (7th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.
  • Hanassab, S. (2006). Diversity, international students, and perceived discrimination: Implications for educators and counselors. Journal of Studies in International Education, 10(2), 157–172. doi: 10.1177/1028315305283051
  • Hoch, S. J., & Deighton, J. (1989). Managing what consumers learn from experience. The Journal of Marketing, 53, 1–20. doi: 10.2307/1251410
  • Horgan, O. (2000). Seeking refuge in Ireland: Acculturation stress and perceived discrimination. In M. MacLachlan & M. O’Donnell (Eds.), Cultivating pluralism (pp. 45–69). Dublin: Oak Tree Press.
  • Huang, C.-C., Wang, Y.-M., Wu, T.-W., & Wang, P.-A. (2013). An empirical analysis of the antecedents and performance consequences of using the moodle platform. International Journal of Information and Education Technology, 3(2), 217–221. doi: 10.7763/IJIET.2013.V3.267
  • Jacoby, B. (1991). Today's students: Diverse needs require comprehensive responses. In T. Miller & R. Winston (Eds.), Administration and leadership in student affairs (pp. 281–307). Muncie, IN: Accelerated Development.
  • Lee, J. J., & Rice, C. (2007). Welcome to America? International student perceptions of discrimination. Higher Education, 53(3), 381–409. doi: 10.1007/s10734-005-4508-3
  • Lyubomirsky, S., King, L., & Diener, E. (2005). The benefits of frequent positive affect: Does happiness lead to success? Psychological Bulletin, 131(6), 803–855. doi: 10.1037/0033-2909.131.6.803
  • Massey, J., & Burrow, J. (2012). Coming to Canada to study factors that influence students decisions to participate in international exchange. Journal of Student Affairs Research and Practice, 49(1), 83–100. doi: 10.1515/jsarp-2012-6177
  • McKercher, B., Denizci-Guillet, B., & Ng, E. (2012). Rethinking loyalty. Annals of Tourism Research, 39(2), 708–734. doi: 10.1016/j.annals.2011.08.005
  • Nunnally, J.C. (1978). Psychometric Theory. New York: McGraw-Hill.
  • Oliver, R. L. (1997). Satisfaction: A behavioral perspective on the customer. New York, NY: Irwin/McGraw-Hill.
  • Oppermann, M. (2000). Tourism destination loyalty. Journal of Travel Research, 39(1), 78–84. doi: 10.1177/004728750003900110
  • Otrachshenko, V., & Popova, O. (2014). Life (dis) satisfaction and the intention to migrate: Evidence from Central and Eastern Europe. The Journal of Socio-Economics, 48, 40–49. doi: 10.1016/j.socec.2013.09.008
  • Özer, G., & Günlük, M. (2010). The effect of perceived discrimination and job satisfaction on Turkish public accountants’ turnover intention. African Journal of Business Management, 4(8), 1500–1509.
  • Ritchie, B. W. (2003). Managing educational tourism (Vol. 10). Buffalo: Channel View Publications.
  • Ryder, A. G., Alden, L. E., & Paulhus, D. L. (2000). Is acculturation unidimensional or bidimensional? A head-to-head comparison in the prediction of personality, self-identity, and adjustment. Journal of Personality and Social Psychology, 79(1), 49–65. doi: 10.1037/0022-3514.79.1.49
  • Sam, D. L. (2001). Satisfaction with life among international students: An exploratory study. Social Indicators Research, 53(3), 315–337. doi: 10.1023/A:1007108614571
  • Sánchez, C. M., Fornerino, M., & Zhang, M. (2006). Motivations and the intent to study abroad among US, French, and Chinese students. Journal of Teaching in International Business, 18(1), 27–52. doi: 10.1300/J066v18n01_03
  • Sanchez, J. I., & Brock, P. (1996). Outcomes of perceived discrimination among Hispanic employees: Is diversity management a luxury or a necessity? Academy of Management Journal, 39(3), 704–719. doi: 10.2307/256660
  • Sedlacek, W. E. (1987). Black students on White campuses: 20 years of research. Journal of College Student Personnel, 28, 484–495.
  • Shigaki, I. S., & Smith, S. A. (1997). A cultural sharing model: American buddies for international students. International Education, 27, 5–21.
  • Shin, D. C., & Johnson, D. M. (1978). Avowed happiness as an overall assessment of quality of life. Social Indicators Research, 5(4), 475–492. doi:10.1007/Bf00352944
  • Soderlund, M., & Ohman, N. (2003). Behavioral intentions in satisfaction research revisited. Journal of Consumer Satisfaction Dissatisfaction and Complaining Behavior, 16, 53–66.
  • Stainback, K., & Irvin, M. (2012). Workplace racial composition, perceived discrimination, and organizational attachment. Social Science Research, 41(3), 657–670. doi:10.1016/j.ssresearch.2011.11.016
  • Stone, C. (2000). The SOS program (Students for Other Students): A student mentor program. Journal of the Australian and New Zealand Student Services Association, 16, 55–74.
  • Swarbrooke, J., & Horner, S. (2007). Consumer behaviour in tourism. Oxford: Routledge.
  • Tabachnick, B. G., & Fidell, L. S. (2006). Using multivariate statistics (5th ed.). Boston: Allyn & Bacon.
  • Verquer, M. L., Beehr, T. A., & Wagner, S. H. (2003). A meta-analysis of relations between person–organization fit and work attitudes. Journal of Vocational Behavior, 63(3), 473–489. doi: 10.1016/S0001-8791(02)00036-2
  • Walsh, G. (2009). Disadvantaged consumers’ experiences of marketplace discrimination in customer services. Journal of Marketing Management, 25(1–2), 143–169. doi: 10.1362/026725709X410070
  • Williams, T. R. (2005). Exploring the impact of study abroad on students’ intercultural communication skills: Adaptability and sensitivity. Journal of Studies in International Education, 9(4), 356–371. doi: 10.1177/1028315305277681
  • Ye, B., Zhang Qiu, H., & Yuen, P. (2012). Perceived discrimination in the context of high and low interactions–evidence from medical and general tourists. Asia Pacific Journal of Tourism Research, 17(6), 635–655. doi: 10.1080/10941665.2011.635665
  • Yoon, Y., & Uysal, M. (2005). An examination of the effects of motivation and satisfaction on destination loyalty: A structural model. Tourism Management, 26(1), 45–56. doi:10.1016/j.tourman.2003.08.016
  • Zea, M. C., Reisen, C. A., Beil, C., & Caplan, R. D. (1997). Predicting intention to remain in college among ethnic minority and nonminority students. The Journal of Social Psychology, 137(2), 149–160. doi: 10.1080/00224549709595426
  • Zhang, S., Morris, M. W., Cheng, C.-Y., & Yap, A. J. (2013). Heritage-culture images disrupt immigrants’ second-language processing through triggering first-language interference. Proceedings of the National Academy of Sciences, 110(28), 11272–11277. doi: 10.1073/pnas.1304435110

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.