Examining heterogeneity through response-based unit segmentation in PLS-SEM: a study of human capital and firm performance in upscale restaurants

References

• Addinsoft. (2013). XLSTAT-PLSPM module, XLSTAT software. Paris: Addinsoft.
   Google Scholar
• Assaker, G., & Hallak, R. (2016). Detecting latent classes in tourism data through response-based unit segmentation (REBUS) in PlS-SEM. Tourism Analysis, 21(6), 661–668.
   Web of Science ®Google Scholar
• Assaker, G., Huang, S., & Hallak, R. (2012). Applications of partial least squares structural equation modeling in tourism research: A methodological review. Tourism Analysis, 17(5), 679–86.
   Google Scholar
• Batjargal, B. (2007). Internet entrepreneurship: Social capital, human capital, and performance of internet ventures in China. Research Policy, 36, 605–618.
   Web of Science ®Google Scholar
• Baum, R., Locke, E., & Smith, K. (2001). A multi-dimensional model of venture growth. Academy of Management Journal, 44, 292–303.
   Web of Science ®Google Scholar
• Becker, G. S. (1964). Human capital. Chicago, IL: University of Chicago Press.
   Google Scholar
• Bruce, M., McNally, J. J., & Kay, M. (2013, March). Examining the formation of human capital in entrepreneurship: A meta-analysis of entrepreneurship education outcomes. Journal of Business Venturing, 28(2), 211–224.
   Web of Science ®Google Scholar
• Chandler, G. N. (1996). Business similarity as a moderator of the relationship between preownership experience and venture performance. Entrepreneurship Theory and Practice, 20(3), 51–65.
   Google Scholar
• Chin, W. W. (1998). The partial least squares approach to structural equation modeling. In G. A. Marcoulides (Ed.), Modern methods for business research (pp. 295–336). Mahwah: Lawrence Erlbaum Associates.
   Google Scholar
• Chin, W. W., & Newsted, P. R. 1999). Statistical strategies for small sample research. Thousand Oaks, CA: Sage.
   Google Scholar
• Covin, J. G., Slevin, D. P., & Heeley, M. B. (2000). Pioneers and followers. Journal of Business Venturing, 15, 175–210.
   Web of Science ®Google Scholar
• Crook, T. R., Combs, J. G., Todd, S. Y., & Woehr, D. J. (2011). Does human capital matter? A Meta-analysis of the relationship between human capital and firm performance. Journal of Applied Psychology, 96(3), 443–456.
   PubMed Web of Science ®Google Scholar
• Dess, G. G., & Robinson, R. B. (1984). Measuring organizational performance in the absence of objective measures: The case of the privately-held firm and conglomerate business unit. Strategic Management Journal, 5(3), 265–273.
   Web of Science ®Google Scholar
• Haber, S., & Reichel, A. (2005). Identifying performance measures of small ventures – the case of the tourism industry. Journal of Small Business Management, 43(3), 257–286.
   Web of Science ®Google Scholar
• Hair, J. F., Black, B., Babin, B., Anderson, R. E. & Tatham, R. L. (2010). Multivariate data analysis (7th ed.). Upper Saddle River, NJ: Prentice Hall.
   Google Scholar
• Hair, J. F., Sarstedt, M., Ringle, C. M., & Mena, J. A. (2012). An assessment of the use of partial least squares structural equation modeling in marketing research. Journal of the Academy of Marketing Science, 40(3), 414–433.
   Web of Science ®Google Scholar
• Hallak, R., Brown, G., & Lindsay, N. J. (2012). The place identity – performance relationship among tourism entrepreneurs: A structural equation modelling analysis. Tourism Management, 33(1), 143–154.
   Web of Science ®Google Scholar
• Hallak, R., Lindsay, N. J., & Brown, G. (2011). Examining the role of entrepreneurial experience and entrepreneurial self-efficacy on SMTE performance. Tourism Analysis, 16(5), 583–599.
   Google Scholar
• Hitt, M. A., Bierman, L., Shimizu, K., & Kochhar, R. (2001). Direct and moderating effects of human capital on strategy and performance in professional service firms: A resource-based perspective. Academy of Management Journal, 44(1), 13–28.
   Web of Science ®Google Scholar
• Hmielski, K. M., Carr, J. C., & Baron, R. A. (2015). Integrating discovery and creation perspectives of entrepreneurial action: The relative roles of founding CEO human capital, social capital, and psychological capital in contexts of risk versus uncertainty. Strategic Entrepreneurship Journal, 9, 289–312.
   Web of Science ®Google Scholar
• Jin, N., Line, N. D., & Merkebu, J. (2015). The impact of brand prestige on trust, perceived risk, satisfaction, and loyalty in upscale restaurants. Journal of Hospitality Marketing & Management, doi: 10.1080/19368623.2015.1063469
   Web of Science ®Google Scholar
• Jogaratnam, G. (2002). Entrepreneurial orientation and environmental hostility: An assessment of small, independent restaurant businesses. Journal of Hospitality and Tourism Research, 26(3), 258–277.
   Google Scholar
• Jogaratnam, G. (2017). Human capital, organizational orientations and performance: Evidence from the restaurant industry. International Journal of Hospitality & Tourism Administration, 26(3), doi: 10.1080/15256480.2017.1348920
   Google Scholar
• Kensbock, S., & Jennings, G. (2011). Pursuing: A grounded theory of tourism entrepreneurs’ understanding and praxis of sustainable tourism. Asia Pacific Journal of Tourism Research, 16(5), 489–504.
   Web of Science ®Google Scholar
• Khan, W. M., & Butt, A. N. (2002). Effects of pre start-up experience on early performance of new ventures. Academy of Entrepreneurship Journal, 8(1), 65–78.
   Google Scholar
• Kropp, F., Lindsay, N. J., & Shoham, A. (2006). Entrepreneurial, market, and learning orientations and international entrepreneurial business venture performance in South African firms. International Marketing Review, 23(5), 504–523.
   Web of Science ®Google Scholar
• Lee, C., & Hallak, R. (2017). Investigating the moderating role of education on a structural model of restaurant performance using multi-group PLS-SEM analysis. Journal of Business Research, doi: 10.1016/j.jbusres.2017.12.004
   Web of Science ®Google Scholar
• Lee, C., Hallak, R., & Sardeshmukh, S. R. (2016). Innovation, entrepreneurship, and restaurant performance: A higher-order structural model. Tourism Management, 53, 215–228.
   Web of Science ®Google Scholar
• Lee, L., Lee, M. J., & Dewald, B. (2016). Measuring the customers’ perception of tangible service quality in the restaurant industry: An emphasis on the upscale dining segment. Journal of Foodservice Business Research, 19(1), 21–38.
   Google Scholar
• Lee, W.S., & Moon, J. (2017). Restaurant internationalization and the top management team. International Journal of Hospitality & Tourism Administration, Online, 1. doi: 10.1080/15256480.2017.1348919
   Google Scholar
• Lundberg, C., & Fredman, P. (2012). Success factors and constraints among nature-based tourism entrepreneurs. Current Issues in Tourism, 15(7), 649–671.
   Web of Science ®Google Scholar
• Ma, E., Qu, H., & Eliwa, R. A. (2014). Customer loyalty with fine dining: The moderating role of gender. Journal of Hospitality Marketing & Management, 23(5), 513–535.
   Google Scholar
• Malhotra, N. K., & Dash, S. (2011). Marketing research: An applied orientation. New Delhi: Pearson.
   Google Scholar
• Mehmetoglu, M. (2011). Model-based post hoc segmentation (with REBUS-PLS) for capturing for capturing heterogeneous consumer behavior. Journal of Targeting, Measurement and Analysis for Marketing, 19, 165–172.
   Google Scholar
• Mincer, J. (1958). Investment in human capital and personal income distribution. Journal of Political Economy, 66, 281–302.
   Web of Science ®Google Scholar
• National Restaurant Association. (2016, December 15). 2016 Restaurant Industry Pocket Factbook. Retrieved from http://www.restaurant.org/Downloads/PDFs/News-Research/PocketFactbook2016_LetterSize-FINAL.pdf
   Google Scholar
• Nieves, J., & Quintana, A. (2018). Human resource practices and innovation in the hotel industry: The mediating role of human capital. Tourism and Hospitality Research, 18(1), 72–83.
   Web of Science ®Google Scholar
• Oom do Valle, P., & & Assaker, G. (2016). Using partial least squares structural equation modeling in tourism research. Journal of Travel Research, 55(6), 695–708.
   Web of Science ®Google Scholar
• Parsa, H. G., Self, J. T., Njite, D., & King, T. (2005). Why restaurants fail. Cornell Hotel and Restaurant Administration Quarterly, 46(3), 304–322.
   Google Scholar
• Rey-Marti, A., Ribeiro-Soriano, D., & Palcios-Marques, D. (2016). Entrepreneurial attributes of human capital and contingency factors in the culinary tourism. International Entrepreneurship and Management Journal, 12, 67–85.
   Web of Science ®Google Scholar
• Ronstadt, R. (1988). The corridor principle. Journal of Business Venturing, 3(1), 31–40.
   Web of Science ®Google Scholar
• Runyan, R., Droge, C., & Swinney, J. (2008). Entrepreneurial orientation versus small business orientation: What are their relationships to firm performance? Journal of Small Business Management, 46(4), 567–588.
   Web of Science ®Google Scholar
• Skaggs, B. C., & Youndt, M. (2004). Strategic positioning, human capital, and performance in service organizations: A customer interaction approach. Strategic Management Journal, 25, 85–99.
   Web of Science ®Google Scholar
• Starr, J. A., & Bygrave, W. D. (1991). The second time around: The outcomes, assets, and liabilities of prior start-up experience. In S. Birley & I. C. MacMillan (Eds.), International perspectives on entrepreneurship research 1991: Proceedings of the first annual global conference on entrepreneurship research (pp. 340–363). Amsterdam: North Holland.
   Google Scholar
• Stauverman, P. J., & Kumar, R. R. (2017). Productivity growth and income in the tourism sector: Role of tourism demand and human capital investment. Tourism Management, 61, 426–433.
   Web of Science ®Google Scholar
• Stuart, R. W., & Abetti, P. A. (1990). Impact of entrepreneurial and management experience on early performance. Journal of Business Venturing, 5(3), 151–162.
   Web of Science ®Google Scholar
• Tourism Australia. (2014). Restaurant Australia. Retrieved from http://www.tourism.australia.com/campaigns/restaurantaustralia.aspx
   Google Scholar
• Trinchera, L., Squillacciotti, S., Esposito Vinzi, V., & Tenenhaus, M. (2007). PLS path modeling in presence of a group structure: REBUS-PLS, a new response-based approach. In H. Martens & T. Naes (Eds.), Proceedings of the PLS’07 international symposium (pp. 79–82). As: Matforsk.
   Google Scholar
• Unger, J. M., Rauch, A., Frese, M., & Rosenbusch, N. (2011). Human capital and entrepreneurial success: A meta-analytical review. Journal of Business Venturing, 26, 341–358.
   Web of Science ®Google Scholar
• Vinzi, E. V., & Trinchera, L. (2008). Latent Class Detection in Component-Based Structural Equation Modeling”, in: Proceedings of the XLIV SIS Scientific Meeting, vol. Invited Sessions, 147–154, CLEUP, Padova, 2008.
   Google Scholar
• Vinzi, E. V., Trinchera, L., & Amato, S. (2010). PLS path modeling: From foundations to recent developments and open issues for model assessment and improvement. In V. E. Vinzi, W. W. Chin, J. Henseler, & H. Wang (Eds.), Handbook of partial least squares: Concepts, methods and applications (pp. 47–82). Heidelberg: Springer.
   Google Scholar
• Wall, T. D., Michie, J., Patterson, M., Wood, S. J., Sheehan, M., Clegg, C. W., … West, M. (2004). On the validity of subjective measures of company performance. Personnel Psychology, 57, 95–118.
   Web of Science ®Google Scholar
• Wold, H. (1982). Soft modeling: The basic design and some extensions. In K. G. Joreskog & Wold, H (Ed.), Systems under indirect observation (pp. 55). Amsterdam: North-Holland.
   Google Scholar