References
- Aaker, D. A. (1996). Building strong brands. The Free Press.
- Alba, J. W., & Hutchinson, J. W. (1987). Dimensions of consumer expertise. Journal of Consumer Research, 13(4), 411–453. doi: 10.1086/209080
- Almeida-García, F., Domígunez-Azcue, J., Mercadé-Melé, P., & Pérez-Tapia, G. (2020). Can a destination really change its image? The roles of information sources, motivations, and visits. Tourism Management Perspectives, 34, 1–16. doi: 10.1016/j.tmp.2020.100662
- Alrawadieh, Z., Prayag, G., Alrawadieh, Z., & Alsalameen, M. (2019). Self-identification with a heritage tourism site, visitors’ engagement and destination loyalty: The mediating effects of overall satisfaction. The Service Industries Journal, 39(7-8), 541–558. doi: 10.1080/02642069.2018.1564284
- Amatulli, C., De Angelis, M., Peluso, A. M., Soscia, I., & Guido, G. (2019). The effect of negative message framing on green consumption: An investigation of the role of shame. Journal of Business Ethics, 157(4), 1111–1132. doi: 10.1007/s10551-017-3644-x
- Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological bulletin, 103(3), 411.
- Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74–94. doi: 10.1007/BF02723327
- Baloglu, S. (2001). Image variations of Turkey by familiarity index: Informational and experiential dimensions. Tourism Management, 22(2), 127–133.
- Bigne, J. E., Sanchez, M. I., & Sanchez, J. (2001). Tourism image, evaluation variables and after purchase behaviour: Inter-relationship. Tourism Management, 22(6), 607–616. doi: 10.1016/S0261-5177(01)00035-8
- Browne, M. W., Cudeck, R., Bollen, K. A., & Long, J. S. (1993). Testing structural equation models.
- Carroll, B. A., & Ahuvia, A. C. (2006). Some antecedents and outcomes of brand love. Marketing Letters, 17(2), 79–89. doi: 10.1007/s11002-006-4219-2
- Changuklee, C., & Allen, L. (1999). Understanding Individuals’attachment To selected destinations: An Application of place attachment. Tourism Analysis, 4(3-4), 173–185.
- Chen, C. F., & Myagmarsuren, O. (2010). Exploring relationships between Mongolian destination brand equity, satisfaction and destination loyalty. Tourism Economics, 16(4), 981–994. doi: 10.5367/te.2010.0004
- Chen, C. F., & Phou, S. (2013). A closer look at destination: Image, personality, relationship and loyalty. Tourism Management, 36, 269–278. doi: 10.1016/j.tourman.2012.11.015
- Chen, C. F., & Tsai, D. (2007). How destination image and evaluative factors affect behavioral intentions? Tourism Management, 28(4), 1115–1122. doi: 10.1016/j.tourman.2006.07.007
- Chitturi, R., Raghunathan, R., & Mahajan, V. (2008). Delight by design: The role of hedonic versus utilitarian benefits. Journal of Marketing, 72(3), 48–63. doi: 10.1509/JMKG.72.3.048
- Crowley, A. E., Spangenberg, E. R., & Hughes, K. R. (1992). Measuring the hedonic and utilitarian dimensions of attitudes toward product categories. Marketing Letters, 3(3), 239–249. doi: 10.1007/BF00994132
- Deb, M. (2014). A study on the factors governing retailer-customer long-term relationship. International Journal of Commerce and Management, 24(3), 257–272.
- Deb, M. (2018). Store attributes, relationship investment, culture, religiosity and relationship quality. International Journal of Retail, 46(7), 615–637.
- Dwivedi, A., Johnson, L. W., Wilkie, D. C., & De Araujo-Gil, L. (2018). Consumer emotional brand attachment with social media brands and social media brand equity. European Journal of Marketing, 53(6), 1176–1204. doi: 10.1108/EJM-09-2016-0511
- Ekinci, Y., & Hosany, S. (2006). Destination personality: An application of brand personality to tourism destinations. Journal of Travel Research, 45(2), 127–139. doi: 10.1177/0047287506291603
- Fournier, S. (1998). Consumers and their brands: Developing relationship theory in consumer research. Journal of Consumer Research, 24(4), 343–353. doi: 10.1086/209515
- Garrod, B., & Kosowska, A. (2012). Destination image consistency and dissonance: A content analysis of Goa's destination image in brochures and guidebooks. Tourism Analysis, 17(2), 167–180. doi: 10.3727/108354212X13388995267823
- Godefroit-Winkel, D., Schill, M., & Hogg, M. K. (2019). The interplay of emotions and consumption in the relational identity trajectories of grandmothers with their grandchildren. European Journal of Marketing, 53(2), 164–194. doi: 10.1108/EJM-11-2017-0811
- Hair, J. F., Gabriel, M., & Patel, V. (2014). AMOS covariance-based structural equation modeling (CB-SEM): Guidelines on its application as a marketing research tool. Brazilian Journal of Marketing, 13(2), 44–55.
- Hair, M. L., & Tripp, C. P. (1995). Alkylchlorosilane reactions at the silica surface. Colloids and Surfaces A: Physicochemical and Engineering Aspects, 105(1), 95–103. doi: 10.1016/0927-7757(95)03298-5
- Hendrickson, B., Rosen, D., & Aune, R. K. (2011). An analysis of friendship networks, social connectedness, homesickness, and satisfaction levels of international students. International Journal of Intercultural Relations, 35(3), 281–295. doi: 10.1016/j.ijintrel.2010.08.001
- Hildebrandt, L. (1987). Consumer retail satisfaction in rural areas: A reanalysis of survey data. Journal of Economic Psychology, 8(1), 19–42. doi: 10.1016/0167-4870(87)90004-3
- Hwang, J., & Kandampully, J. (2012). The role of emotional aspects in younger consumer-brand relationships. Journal of Product and Brand Management, 21(2), 98–108. doi: 10.1108/10610421211215517
- Japutra, A., Ekinci, Y., Simkin, L., & Nguyen, B. (2018). The role of ideal self-congruence and brand attachment in consumers’ negative behaviour. European Journal of Marketing, 52(3/4), 683–701. doi: 10.1108/EJM-06-2016-0318
- Jiménez, F. R., & Voss, K. E. (2014). An alternative approach to the measurement of emotional attachment. Psychology & Marketing, 31(5), 360–370. doi: 10.1002/mar.20700
- Kempiak, J., Hollywood, L., Bolan, P., & McMahon-Beattie, U. (2017). The heritage tourist: An understanding of the visitor experience at heritage attractions. International Journal of Heritage Studies, 23(4), 375–392. doi: 10.1080/13527258.2016.1277776
- Kim, S., Lehto, X., & Kandampully, J. (2019). The role of familiarity in consumer destination image formation. Tourism Review, 74(4), 885–901. doi: 10.1108/TR-10-2018-0141
- Kirkup, N., & Sutherland, M. (2017). Exploring the relationships between motivation, attachment and loyalty within sport event tourism. Current Issues in Tourism, 20(1), 7–14. doi: 10.1080/13683500.2015.1046819
- Kressmann, F., Sirgy, M. J., Herrmann, A., Huber, F., Huber, S., & Lee, D. J. (2006). Direct and indirect effects of self-image congruence on brand loyalty. Journal of Business Research, 59(9), 955–964. doi: 10.1016/j.jbusres.2006.06.001
- Kumar, V. (2016). Examining the role of destination personality and self-congruity in predicting tourist behavior. Tourism Management Perspectives, 20, 217–227. doi: 10.1016/j.tmp.2016.09.006
- Lau, G. T., & Lee, S. H. (1999). Consumers’ trust in a brand and the link to brand loyalty. Journal of Market-Focused Management, 4(4), 341–370. doi: 10.1023/A:1009886520142
- Lee, J., Graefe, A. R., & Burns, R. C. (2007). Examining the antecedents of destination loyalty in a forest setting. Leisure Sciences, 29(5), 463–481. doi: 10.1080/01490400701544634
- Lee, J., Kyle, G., & Scott, D. (2012). The mediating effect of place attachment on the relationship between festival satisfaction and loyalty to the festival hosting destination. Journal of Travel Research, 51(6), 754–767. doi: 10.1177/0047287512437859
- Maehle, N., Otnes, C., & Supphellen, M. (2011). Consumers’ perceptions of the dimensions of brand personality. Journal of Consumer Behaviour, 10(5), 290–303. doi: 10.1002/cb.355
- Moore, S. A., Rodger, K., & Taplin, R. (2015). Moving beyond visitor satisfaction to loyalty in nature-based tourism: A review and research agenda. Current Issues in Tourism, 18(7), 667–683. doi: 10.1080/13683500.2013.790346
- Ng, S., & Houston, M. (2006). Exemplars or beliefs? The impact of self-view on the nature and relative influence of brand associations. Journal of Consumer Research, 32(4), 519–529. doi: 10.1086/500482
- Nguyen, T. H. H., & Cheung, C. (2016). Toward an understanding of tourists’ authentic heritage experiences: Evidence from Hong Kong. Journal of Travel & Tourism Marketing, 33(7), 999–1010. doi: 10.1080/10548408.2015.1075460
- Park, C. W., MacInnis, D. J., Priester, J., Eisingerich, A. B., & Iacobucci, D. (2010). Brand attachment and brand attitude strength: Conceptual and empirical differentiation of two critical brand equity drivers. Journal of Marketing, 74(6), 1–17. doi: 10.1509/jmkg.74.6.1
- Poria, Y., Reichel, A., & Biran, A. (2006). Heritage site management: Motivations and expectations. Annals of Tourism Research, 33(1), 162–178. doi: 10.1016/j.annals.2005.08.001
- Poria, Y., Reichel, A., & Cohen, R. (2011). World heritage site-Is it an effective brand name? A case study of a religious heritage site. Journal of Travel Research, 50(5), 482–495.
- Pratt, M. A., & Sparks, B. (2014). Predicting wine tourism intention: Destination image and self-congruity. Journal of Travel & Tourism Marketing, 31(4), 443–460. doi: 10.1080/10548408.2014.883953
- Prayag, G., & Ryan, C. (2012). Antecedents of tourists’ loyalty to Mauritius: The role and influence of destination image, place attachment, personal involvement, and satisfaction. Journal of Travel Research, 51(3), 342–356. doi: 10.1177/0047287511410321
- Ramkissoon, H., Smith, L. D. G., & Weiler, B. (2013). Testing the dimensionality of place attachment and its relationships with place satisfaction and pro-environmental behaviours: A structural equation modelling approach. Tourism Management, 36, 552–566. doi: 10.1016/j.tourman.2012.09.003
- Ray, H. P. (2019). ‘Project Mausam’. India’s Transnational Initiative: Revisiting UNESCO’s world heritage Convention. In B. Schnepel & T. Sen (Eds.), Travelling pasts: The politics of cultural heritage in the Indian Ocean world (pp. 39–61). Brill. doi: 10.1163/9789004402713_004
- Samli, A. C., & Sirgy, M. J. (1981). A multidimensional approach to analyzing store loyalty: A predictive model. In K. Bernhardt & B. Kehoe (Eds.), The changing marketing environment: New theories and applications (pp. 113–116). American Marketing Association.
- Sharifpour, M., Walters, G., Ritchie, B. W., & Winter, C. (2014). Investigating the role of prior knowledge in tourist decision making: A structural equation model of risk perceptions and information search. Journal of Travel Research, 53(3), 307–322. doi: 10.1177/0047287513500390
- Sharma, V. K. (2019). Heritage stones in India. In Global heritage stone: Worldwide examples of heritage stones (Vol. 486, pp. 486). Geological Society, London, Special Publications. doi: 10.1144/SP486-2017-151
- Sirgy, M. J. (1982). Self-concept in consumer behavior: A critical review. Journal of Consumer Research, 9(3), 287–300. doi: 10.1086/208924
- Sirgy, M. J., Cole, D., Kosenko, R., Meadow, H. L., Rahtz, D., Cicic, M., Jin, G. X., Yarsuvat, D., Blenkhorn, D. L., & Nagpal, N. (1995). A life satisfaction measure: Additional validational data for the congruity life satisfaction measure. Social Indicators Research, 34(2), 237–259.
- Sirgy, M. J., & Johar, J. S. (1985). Self-image congruence models versus multiattribute attitude models: When to use what model for product positioning AMA Educators proceedings. American Marketing Association.
- Sirgy, M. J., & Johar, J. S. (1999). Toward an integrated model of self-congruity and functional congruity. ACR European Advances.
- Sirgy, M. J., & Su, C. (2000). Destination image, self-congruity, and travel behavior: Toward an integrative model. Journal of Travel Research, 38(4), 340–352.
- Su, N., & Reynolds, D. (2017). Effects of brand personality dimensions on consumers’ perceived self-image congruity and functional congruity with hotel brands. International Journal of Hospitality Management, 66, 1–12. doi: 10.1016/j.ijhm.2017.06.006
- Swaminathan, V., Stilley, K. M., & Ahluwalia, R. (2009). When brand personality matters: The moderating role of attachment styles. Journal of Consumer Research, 35(6), 985–1002. doi: 10.1086/593948
- Thomson, M. (2006). Human brands: Investigating Antecedents to consumers’ strong Attachments to Celebrities. Journal of Marketing, 70(July), 104–119. doi: 10.1509/jmkg.70.3.104
- Usakli, A., & Baloglu, S. (2011). Brand personality of tourist destinations: An application of self-congruity theory. Tourism Management, 32(1), 114–127. doi: 10.1016/j.tourman.2010.06.006
- Wu, H. C., & Li, T. (2017). A study of experiential quality, perceived value, heritage image, experiential satisfaction, and behavioral intentions for heritage tourists. Journal of Hospitality & Tourism Research, 41(8), 904–944. doi: 10.1177/1096348014525638
- Yoon, Y., & Uysal, M. (2005). An examination of the effects of motivation and satisfaction on destination loyalty: A structural model. Tourism Management, 26(1), 45–56. doi: 10.1016/j.tourman.2003.08.016
- Yuksel, A., Yuksel, F., & Bilim, Y. (2010). Destination attachment: Effects on customer satisfaction and cognitive, affective and conative loyalty. Tourism Management, 31(2), 274–284. doi: 10.1016/j.tourman.2009.03.007