2,209
Views
95
CrossRef citations to date
0
Altmetric
Original Articles

Trust in the Internet as an experience technology

&
Pages 433-451 | Published online: 20 Nov 2006

References

  • Ben-Ner , A. and Putterman , L. 2002 . Trust in the New Economy , Minnesota : University of Minnesota, Industrial Relations Centre . HRRI Working Paper 11-02
  • CCP . 2003 . “ Center for Communication Policy ” . In The UCLA Internet Report: Surveying the Digital Future: Year Three , Los Angeles, CA : UCLA Center for Communication Policy . [Online] Available at: http://ccp.ucla.edu/pdf/UCLA-Internet-Report-Year-Three.pdf
  • Douglas , M. and Wildavsky , A. 1982 . Risk and Culture: An Essay on the Selection of Technical and Environmental Dangers , Berkeley, CA : UC Press .
  • Dutton , W. H. 1999 . Society on the Line: Information Politics in the Digital Age , Oxford : Oxford University Press .
  • Dutton , W. H. 2004 . Social Transformation in the Information Society , Paris : UNESCO Publications for the WSIS .
  • Dutton , W. H. and Shepherd , A. 2003 . Trust in the Internet: The Social Dynamics of an Experience Technology OII Research Report No. 3, Oxford Internet Institute, Oxford, University of Oxford. [Online] Available at: http://www.oii.ox.ac.uk/research/publications.cfm (27 June 2006)
  • Dutton , W. H. and Shepherd , A. 2005 . “ ‘Confidence and risk on the Internet’ ” . In Trust and Crime in Information Societies , Edited by: Mansell , R. and Collin , B. S. 207 – 244 . Cheltenham : Edward Elgar .
  • Dutton , W. H. , di Gennaro , C. and Hargrave , A. M. May 2005 . The Internet in Britain: The Oxford Internet Survey (OxIS) , May , Oxford : OII, University of Oxford .
  • Dutton , W. H. , Gillett , S. E. , McKnight , L. W. and Peltu , M. 2003 . Broadband Internet: The Power to Reconfigure Access Forum Discussion Paper No. 1, Oxford Internet Institute, Oxford. [Online] Available at: http://www.oii.ox.ac.uk/research/publications.cfm (27 June 2006)
  • Flanigan , A. and Metzger , M. 2000 . ‘Perceptions of Internet information credibility’ . Journalism & Mass Communication Quarterly , 77 ( 3 ) : 515 – 540 .
  • Giddens , A. 1990 . The Consequences of Modernity , Stanford, CA : Stanford University Press .
  • Guerra , G. A. , Zizzo , D. J. , Dutton , W. H. and Peltu , M. 2003 . “ Economics of Trust: Trust and the Information Economy, DSTI/ICCP/IE/REG(2002)2 ” . Paris : OECD . Also available as Guerra, G. A., Zizzo, D. J., Dutton, W. H. & Peltu, M. (2003), Economics of Trust in the Information Economy, OII Research Report No. 1, Oxford Internet Institute, University of Oxford, Oxford. [Online] Available at: http://www.oii.ox.ac.uk/research/publications.cfm (27 June 2006)
  • Jackson , J. , Allum , N. and Gaskell , G. November 2003 . Public Perception of Risk: A Review of the Research Literature , November , London : Methodology Unit, London School of Economics and Political Science .
  • Katz , J. and Rice , R. E. 2002 . Social Consequences of Internet Use: Access, Involvement, and Interaction , Cambridge, MA : MIT Press .
  • Lohse , G. L. , Bellman , S. and Johnston , E. J. 2000 . ‘Consumer buying behavior on the Internet: findings from panel data’ . Journal of Interactive Marketing , 14 : 15 – 29 .
  • Lunn , R. J. and Suman , M. W. 2002 . “ ‘Experience and trust in online shopping’ ” . In The Internet in Everyday Life , Edited by: Wellman , B. and Haythornthwaite , C. 549 – 577 . Oxford : Blackwell .
  • MacKenzie , D. 1999 . “ ‘The certainty trough’ ” . In Society on the Line , Edited by: Dutton , W. H. 43 – 46 . Oxford : Oxford University Press .
  • OECD . 2002 . Guidelines on the Protection of Privacy and Transborder Flows of Personal Data , Paris : OECD .
  • Riegelsberger , J. , Sasse , M. A. and McCarthy , J. D. 2003 . ‘The researcher's dilemma: evaluating trust in computer-mediated communication’ . International Journal of Human-Computer Studies , 58 : 759 – 781 .
  • Rose , R. ‘The dynamics of digital choice’ . paper delivered at the Information, Communication, Society Symposium, Oxford Internet Institute, University of Oxford . 19 September .
  • Short , J. , Williams , E. and Christie , B. 1976 . The Social Psychology of Telecommunications , London : Wiley .
  • Urban , G. L. and Sultan , F. 2000 . ‘Placing trust at the center of your Internet strategy’ . Sloan Management Review , 42 ( 1 ) : 39 – 48 .
  • Uslaner , E. ‘Trust, civic engagement and the Internet’ . paper presented at the Joint Sessions of the European Consortium for Political Research, University of Grenoble . April , Switzerland.
  • Wallace , P. 2001 . The Psychology of the Internet , Cambridge : Cambridge University Press .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.