Do social workers avoid the dilemmas of work with clients?

References

• Adams P 1982 ‘Politics and social work practice: a radical dilemma’ in Practical Politics. Social Work and Political Responsibility eds M. Mahaffey & J. W. Hanks, NASW Silver Spring MD pp. 55–65
   Google Scholar
• Baldwin M 2000 Care Management and Community Care. Social Work Discretion and the Construction of Policy, Ashgate Aldershot, Burlington, Singapore & Sydney
   Google Scholar
• Billis D 1984 Welfare Bureaucracies. Their Design and Change in Response to Social Problems, Heineman London
   Google Scholar
• Bok , M . 1988 . ‘The current status of community action agencies in Connecticut’ . Social Service Review , vol. 62 ( no. 3 ) : pp. 396–410
   Web of Science ®Google Scholar
• Brodkin , EZ . 1997 . ‘Inside the welfare contract: discretion and accountability in state welfare administration’ . Social Security Review , vol. 71 ( no. 1 ) : pp. 1–33
   Web of Science ®Google Scholar
• Cardona F 1994 ‘Facing an uncertain future’ in The Unconscious at Work, Individual and Organizational Stress in the Human Services eds A. Obholzer & V. Z. Roberts, Brunner-Routledge Hove and New York pp. 139–146
   Google Scholar
• Fielding N 1984 Probation Practice. Client Support under Social Control, Gower Aldershot
   Google Scholar
• Hadley R McGrath M 1984 When Social Services Are Local. The Normanton Experience, George Allen & Unwin London, Boston & Sydney
   Google Scholar
• Hasenfeld Y 1983 Human Service Organizations, Prentice-Hall Englewood Cliffs
   Google Scholar
• Hill M 1990 Understanding Social Policy, Basil Blackwell Oxford
   Google Scholar
• Howe D 1986 Social Workers and their Practice in Welfare Bureaucracies, Gower Aldershot & Vermont
   Google Scholar
• Knegt , R . 1987 . ‘Rule application and substantive justice: observations at a public assistance bureau’ . The Netherlands Journal of Social Science , vol. 23 ( no. 1 ) : pp. 116–125
   Google Scholar
• Laan van der , G . 1998 . ‘The professional role of social work in a market environment’ . European Journal of Social Work , vol. 1 ( no. 1 ) : pp. 31–40
   Google Scholar
• Lipsky M 1980 Street-level Bureaucracy. Dilemmas of the Individual in Public Services, Russell Sage Foundation New York
   Google Scholar
• Lipsky M 1991 ‘The paradox of managing discretionary workers in social welfare policy’ in The Sociology of Social Security eds M. Adler, B. Colin, J. Clasen & A. Sinfield, Edinburgh University Press Edinburgh pp. 212–228
   Google Scholar
• Morrissey , MH . 1990 . ‘The Downtown Welfare Advocate Centre: a case study of a welfare rights organization’ . Social Service Review , vol. 64 ( no. 2 ) : pp. 189–207
   Web of Science ®Google Scholar
• Musil L 2003 Ráda bych Vám pomohla, ale …’ Dilemata práce s klienty v organizacích, Marek Zeman Brno
   Google Scholar
• Satyamurti C 1979 ‘Care and control in local authority social work’ in Social Work, Welfare and the State eds N. Parry, M. Rustin & C. Satyamurti, Edward Arnold London pp. 87–103
   Google Scholar
• Savaya , R and Malkinson , R . 1997 . ‘When clients stay away’ . Social Service Review , vol. 71 ( no. 2 ) : pp. 214–230
   Web of Science ®Google Scholar
• Schmidt , LA . 1990 . ‘Problem drinkers and the welfare bureaucracy’ . Social Service Review , vol. 64 ( no. 3 ) : pp. 390–406
   Web of Science ®Google Scholar
• Street D Vinter RD Perrow Ch. 1966 Organization for Treatment. A Comparative Study of Institutions for Delinquents, The Free Press New York
   Google Scholar