1,246
Views
3
CrossRef citations to date
0
Altmetric
Articles

Revisiting Quality Television: Audience Perceptions

ORCID Icon, ORCID Icon & ORCID Icon
Pages 193-215 | Received 29 Jun 2017, Accepted 18 Jul 2018, Published online: 08 Nov 2018

References

  • Aguilar-Paredes, C., Gómez-Domínguez, P., Villanueva-Baselga, S., & Sánchez-Gómez, L. (2016). Propuesta de un índice de la calidad informativa de los telenoticias de las televisiones autonómicas españolas [A proposal for an index to measure the informative quality of the news services of regional televisión channels in Spain]. El profesional de la información, 25(1), 75–87. doi:10.3145/epi.2016.ene.08
  • Ahlers, D. (2006). News consumption and the new electronic media. Harvard International Journal of Press and Politics, 11(1), 29–52. doi:10.1177/1081180X05284317
  • Artero, J. P., Etayo, C., & Sánchez-Tabernero, A. (2016). How advertising affects quality perception of public service television? A comparison of two surveys in Spain (2008 and 2012). Creative Industries Journal, 9(2), 107–115. doi:10.1080/17510694.2016.1206356
  • Artero, J. P., Etayo, C., & Sánchez‐Tabernero, A. (2015). The evolution of viewers’ ́ concerns and perceptions of television content quality. Journal of Media Business Studies, 12(4), 205–223. doi:10.1080/16522354.2015.1099274
  • Bartsch, A. (2012). Emotional gratification in entertainment experience. Why viewers of moves and television series find it rewarding to experience emotions. Media Psychology, 15(3), 267–302. doi:10.1080/15213269.2012.693811
  • Bayo-Moriones, A., Etayo, C., & Sánchez-Tabernero, A. (2015). Political orientation and perceived quality of television channels. Journal of Service Theory and Practice, 25(6), 813–835. doi:10.1108/JSTP-09-2014-0217
  • Berné-Manero, C., García-Uceda, E., & Orive-Serrano, V. (2013). Understanding the consumption of television programming: Development and validation of a structural model for quality, satisfaction and audience behavior. International Journal of Marketing Studies, 5(1), 142–156. doi:10.5539/ijms.v5n1p142
  • Blumler, J. B. (ed.). (1991). Broadcasting finance in transition: A comparative handbook. Oxford, UK: Oxford University Press.
  • Bottomley, A. J. (2015). Quality TV and the branding of U.S: Network television: Marketing and promoting friday last nights. Quarterly Review of Film and Video, 32(5), 482–497. doi:10.1080/10509208.2015.1031624
  • Broadcasting Research Unit (1989). Quality in television: Programmes, programme makers, systems. London, UK: John Libbey Media.
  • Caffarel, C. (2005). ¿Es posible una televisión de calidad? [Is quality television possible?]. Comunicar, 25, 23–27.
  • Camacho, R. (2005). Televisión de calidad: Distinción y audiencia [Quality television: Distinction and audience]. Comunicar, 25, 29–32.
  • Centro de Investigaciones Sociológicas (2010). Barómetro de mayo [May barometer]. Madrid, Spain: Centro de Investigaciones Sociológicas.
  • Chan-Olmsted, S., & Kim, Y. (2001). Perceptions of branding among television station managers: An exploratory analysis. Journal of Broadcasting & Electronic Media, 45(1), 75–91. doi:10.1207/s15506878jobem4501_6
  • Chan-Olmsted, S., & Kim, Y. (2002). The PBS brand versus cable brands: Assessing the brand image of public television in a multichannel environment. Journal of Broadcasting and Electronic Media, 46(2), 300–320. doi:10.1207/s15506878jobem4602_8
  • Chrzan, K., & Golovashkina, N. (2006). An empirical test of six stated importance measures. International Journal of Market Research, 48(6), 717–740. doi:10.1177/147078530604800607
  • Chu, R. (2002). Stated-importance versus derived-importance customer satisfaction measurement. Journal of Services Marketing, 16(4), 285–301. doi:10.1108/08876040210433202
  • Claussen, D. S. (2004). Cognitive dissonance, media illiteracy, and public opinion on news media. American Behavioral Scientist, 48(2), 212–218. doi:10.1177/0002764204267265
  • Connolly, S., Hanretty, C., Hargreaves Heap, S., & Street, J. (2015). What makes for prize-winning television? European Journal of Communication, 30(3), 267–284. doi:10.1177/0267323115577304
  • Costera Meijer, I. (2003). What is quality television news? A plea for extending the professional repertoire of newsmakers. Journalism Studies, 4(1), 15–29. doi:10.1080/14616700306496
  • Crosby, P. (1979). Quality is Free. New York, NY: McGraw-Hill.
  • Cummins, R. G., & Chambers, T. (2011). How production value impacts perceived technical quality, credibility, and economic value of video news. Journalism & Mass Communication Quarterly, 88(4), 737–752. doi:10.1177/107769901108800404
  • Dalton, D., & Ortegren, M. (2011). Gender differences in ethics research: The importance of controlling for the social desirability response bias. Journal of Business Ethics, 103(1), 73–93. doi:10.1007/s10551-011-0843-8
  • De Jong, M. G., Pieters, R., & Fox, J. P. (2010). Reducing social desirability through item randomized response: An application to measure underreported desires. Journal of Marketing Research, 47(1), 14–27. doi:10.1509/jmkr.47.1.14
  • Del Valle, J. C. (2005). La calidad de la producción audiovisual desde el análisis del valor [The quality of audiovisual production from value analysis]. Comunicar, 25, 1–10.
  • Dhoest, A. (2014). It’s not HBO, it’s TV: The view of critics and producers on Flemish ‘quality TV’. Critical Studies in Television, 9(1), 1–22. doi:10.7227/CST.91.1.2
  • García-Santamaría, J. V., Pérez-Serrano, M. J., & Alcolea-Díaz, G. (2014). New television platforms in Spain and their influence on the market. Revista Latina de Comunicación Social, 69, 390–417. doi:10.4185/RLCS-2014-1017en
  • González-Gorosarri, M. (2017). Objetividad no es neutralidad: La norma objetiva como método periodístico [Objectivity is not neutrality: The objectivity norm as the journalistic method]. Estudios sobre el Mensaje Periodístico, 23(2), 829–846. doi:10.5209/ESMP.58018
  • Guerrero, E., & Etayo, C. (2015). Percepción de calidad de los programas de entretenimiento televisivos en España: Influencia de los valores de producción [Quality perception of entertainment TV shows in Spain: Production values]. El profesional de la información, 24(3), 256–264. doi:10.3145/epi.2015.may.05
  • Guo, M., & Chan-Olmsted, S. M. (2015). Predictors of social television viewing: How perceived program, media, and audience characteristics affect social engagement with television programming. Journal of Broadcasting & Electronic Media, 59(2), 240–258. doi:10.1080/08838151.2015.1029122
  • Gutiérrez, C. (2000). Televisión y calidad: Perspectivas de investigación y criterios de evaluación [Television and quality: Research perspectives and assessment criteria]. ZER. Revista de Estudios de Comunicación, 9, 1–20.
  • Haber, S., & Lerner, M. (1999). Correlates of tourist satisfaction. Annals of Tourism Research, 26(1), 197–201. doi:10.1016/S0160-7383(98)00060-7
  • Hampton, M. (2008). The ‘objectivity’ ideal and its limitations in 20th-century British journalism”. Journalism Studies, 9(4), 473–493. doi:10.1080/14616700802113060
  • Heinderyckx, F. (2006). A composite approach to evaluating the ‘quality’ of public service broadcasters. RIPE@2006 conference, Amsterdam, The Netherlands.
  • Huang, R., & Sarigöllü, E. (2008). Assessing satisfaction with core and secondary attributes. Journal of Business Research, 61(9), 942–949. doi:10.1016/j.jbusres.2007.10.003
  • InfoAdex (2015). Estudio sobre la inversion publicitaria en España [Report about Spanish Advertising Expenditure]. Madrid, Spain: InfoAdex.
  • Ishikawa, S. (ed.) (1996). Quality assessment of television. London, UK: University of Luton Press.
  • Jardine, B., Romaniuk, J., Dawes, J. G., & Beal, V. (2016). Retaining the primetime television audience. European Journal of Marketing, 50(7–8), 1290–1307. doi:10.1108/EJM-03-2015-0137
  • Kantar Media (2013). Anuario de audiencia de televisión[Audience Television Yearbook]. Madrid, Spain: Kantar Media.
  • Kantar Media (2015). Anuario de audiencia de televisión[Audience Television Yearbook]. Madrid, Spain: Kantar Media.
  • Kozak, M. (2001). Repeaters’ behavior at two distinct destinations. Annals of Tourism Research, 28(3), 784–807. doi:10.1016/S0160-7383(00)00078-5
  • Leggatt, T. (1996). Quality in television: The views from professionals. In S. Ishikawa (Ed.), Quality assessment in programming (pp. 145–168). Luton, UK: John Libbey Media.
  • Liu, Y., Putler, D. S., & Weinberg, C. B. (2004). Is having more channels really better? A model of competition among commercial television broadcasters. Marketing Science, 23(1), 120–133. doi:10.1287/mksc.1030.0042
  • Lu, X., & Lo, H. (2007). Television audience satisfaction: Antecedents and consequences. Journal of Advertising Research, 47(3), 354–363. doi:10.2501/S0021849907070365
  • McQuail, D. (1992). Media Performance. London, UK: Sage.
  • Mikulic, J., Kresic, D., Prebezac, D., Milicevic, K., & Seric, M. (2016). Identifying drivers if destination attractiveness in a competitive environment: A comparison of approaches. Journal of Destination Marketing and Management, 5(2), 154–163. doi:10.1016/j.jdmm.2015.12.003
  • Murschetz, P. (2002). Public service television at the digital crossroads- the case of Austria. International Journal on Media Management, 4(2), 85–94. doi:10.1080/14241270209389985
  • Owen, B. M., & Wildman, S. S. (1992). Video economics. Cambrdige, MA: Harvard University Press.
  • Park, S. (2005). Competition’s effects on programming diversity of different program types. International Journal on Media Management, 7(1–2), 39–54. doi:10.1080/14241277.2005.9669415
  • Patterson, T. E. (2000). Doing well and doing good: How soft news and critical journalism are shrinking the news audience and weakening democracy – And what news outlets can do about it. Cambridge, MA: Harvard University Press.
  • Peitz, M., & Valletti, T. M. (2008). Content and advertising in the media: Pay-TV versus free to air. International Journal of Industrial Organization, 26(4), 949–965. doi:10.1016/j.ijindorg.2007.08.003
  • Phalen, P. F., & Ducey, R. V. (2012). Audience behavior in the multi-screen “video-verse”. International Journal on Media Management, 14(2), 141–156. doi:10.1080/14241277.2012.657811
  • Pujadas, E., & Oliva, M. (2007). Evaluating the diversity of television programming. Quaderns del CAC, 28, 81–92.
  • Samaniego, C. M., & Pascual, A. C. (2007). The teaching and learning of values through television. Review of Education, 53(1), 5–21. doi:10.1007/s11159-006-9028-6
  • Shamir, J. (2007). Quality assessment of television programs in Israel: Can viewers recognize production value?. Journal of Applied Communication Research, 35(3), 320–341. doi:10.1080/00909880701434406
  • Singhal, A., & Rogers, E. M. (2002). A theoretical agenda for entertainment—Education. Communication Theory, 12(2), 117–135. doi:10.1111/j.1468-2885.2002.tb00262.x
  • Tannenbaum, P. H. (2014). The entertainment function of television. New York, NY: Psychology Press.
  • Thompson, R. J. (1997). Television’s second gold age. Syracuse, NY: Syracuse University Press.
  • Vallejo, F. A., & Villena, A. (2015). ‘La audiencia no lo es todo’. Cuota de pantalla frente a calidad percibida: Una propuesta metodológica [‘Questioning audience data’. TV share vs. viewers’ evaluation: A methodological proposal]. Estudios sobre el Mensaje Periodístico, 21(2), 1275–1293. doi:10.5209/rev-ESMP.2015.v21.n2.50915
  • Van der Wurff, R. (2004). Program choices of multichannel broadcasters and diversity of program supply in the Netherlands. Journal of Broadcasting and Electronic Media, 48(1), 134–150. doi:10.1207/s15506878jobem4801_7
  • Vila, N., & Küster, I. (2014). Public versus private broadcasters’ management. Management Decision, 52(8), 1368–1389. doi:10.1108/MD-05-2013-0295
  • Von-Rimscha, M. B., De-Acevedo, M., & Siegert, G. (2010). Securing quality in public service television entertainment. Studies in Communication Sciences, 10(2), 39–57. doi:10.5167/uzh-38884
  • Vorderer, P., Klimmt, C., & Ritterfeld, U. (2004). Enjoyment: At the heart of media entertainment. Communication Theory, 14(4), 388–408. doi:10.1111/j.1468-2885.2004.tb00321.x
  • Westerstahl, J. (1983). Objective new reporting: General premises. Communication Research, 10(3), 403–424. doi:10.1177/009365083010003007
  • Wildman, S. S., & Owen, B. (1985). Program competition, diversity and multichannel bundling in the new video industry. In E. M. Noam (Ed.), Video media competition: Regulation, economics and technology (pp. 244–279). New York, NY: Columbia University Press.
  • Wober, J. M. (1990). The Assessment of Television Quality. London, UK: IBA Research Paper.
  • Zaller, J. (2003). A new standard of news quality: Burglar alarms for the monitorial citizen. Political Communication, 20(2), 109–130. doi:10.1080/10584600390211136

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.