References
- Almost, J. (2006). Conflict within nursing environments: Concept analysis. Journal of Advanced Nursing, 53(4), 444–453. http://dx.doi.org/10.1111/j.1365-2648.2006.03738.x doi: 10.1111/j.1365-2648.2006.03738.x
- Almost, J., Doran, D. M., McGillis-Hall, L., & SpenceLaschinger, H. K. (2010). Antecedents and consequences of intra-group conflict among nurses. Journal of Nursing Management, 18(8), 981–992. http://dx.doi.org/10.1111/j.1365-2834.2010.01154.x doi: 10.1111/j.1365-2834.2010.01154.x
- Bakker, A. B., Hakanen, J. J., Demerouti, E., & Xanthopoulou, D. (2007). Job resources boost work engagement, particularly when job demands are high. Journal of Educational Psychology, 99(2), 274–284. http://dx.doi.org/10.1037/0022-0663.99.2.274 doi: 10.1037/0022-0663.99.2.274
- Bakker, A. B., & Demerouti, E. (2007). The job demandsresources model: State of the art. Journal of Managerial Psychology, 22(3), 309–328. http://dx.doi.org/10.1108/02683940710733115 doi: 10.1108/02683940710733115
- Barki, H., & Hartwick, J. (2001). Interpersonal conflicts and its management in information systems development. Management Information Systems Quarterly, 25(2), 195–250. http://dx.doi.org/10.2307/3250929 doi: 10.2307/3250929
- Bishop, S. R. (2004). Nurses and conflict: Workplace experiences, Unpublished Master's dissertation. University of Victoria, Canada, Victoria, BC.
- Bjarnadottir, A. (2011). Work engagement among nurses in relationally demanding jobs in the hospital sector. Journal of Nursing Research and Clinical Studies, 31(3), 30–34.
- Browning, L., Ryan, C. S., Thomas, S., Greenberg, M., & Rolniak, S. (2007). Nursing specialty and burnout. Psychology Health and Medicine, 12(2), 248–254. http://dx.doi.org/10.1080/13548500600568290 doi: 10.1080/13548500600568290
- Cavanagh, S. J. (1991). The conflict management style of staff nurses and nurse managers. Journal of Advanced Nursing, 16(10), 1254–1260. http://dx.doi.org/10.1111/j.1365-2648.1991.tb01536.x doi: 10.1111/j.1365-2648.1991.tb01536.x
- Chou, H. Y., Hecker, R., & Martin, A. (2012). Predicting nurses wellbeing from job demands and resources: A cross sectional study of emotional labour. Journal of Nursing Management, 20(4), 502–511. http://dx.doi.org/10.1111/j.1365-2834.2011.01305.x doi: 10.1111/j.1365-2834.2011.01305.x
- Cohen, J. (1988). Statistical power analysis for the behavioral sciences. Orlando, FL: Academic Press.
- Crabbe, J. M., Bowley, D. M., Boffard, K. D., Alexander, D. A., & Klein, S. (2004). Are health professionals getting caught in the crossfire? The personal implications of caring for trauma victims. Emergency Medicine Journal, 21(5), 568–572. http://dx.doi.org/10.1136/emj.2003.008540 doi: 10.1136/emj.2003.008540
- De Jonge, J., & Schaufeli, W. B. (1998). Job characteristics and employee wellbeing: A test of Warr's Vitamin Model in healthcare workers using structural equation modeling. Journal of Organizational Behavior, 19(4), 387–407. http://dx.doi.org/10.1002/(SICI)1099-1379(199807)19:4<387::AID-JOB851>3.0.CO;2-9 doi: 10.1002/(SICI)1099-1379(199807)19:4<387::AID-JOB851>3.0.CO;2-9
- Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. The Journal of Applied Psychology, 86(3), 499–512. http://dx.doi.org/10.1037/0021-9010.86.3.499 doi: 10.1037/0021-9010.86.3.499
- Friedman, R. A., Tidd, S. T., Currall, S. C., & Tsai, J. C. (2000). What goes around comes around: The impact of personal conflict style on work conflict and stress. The International Journal of Conflict Management, 11(1), 32–55. http://dx.doi.org/10.1108/eb022834 doi: 10.1108/eb022834
- Govender, K. (1995). An investigation of the role of perceived sources of stress, perception of work environment, type of hospital ward and nurse rank in occupational distress, coping and burnout among practicing nurses. Unpublished Master's dissertation. University of Kwazulu-Natal, Durban, South Africa
- Hackman, J. R., & Oldham, G. R. (1980). Work redesign. Reading, MA: Addison-Wesley.
- Hendel, T., Fish, M., & Galon, V. (2005). Leadership style and choice of strategy in conflict management among Israeli nurse managers in general hospitals. Journal of Nursing Management, 13(2), 137–146. http://dx.doi.org/10.1111/j.1365-2934.2004.00525.x doi: 10.1111/j.1365-2934.2004.00525.x
- Hillhouse, J. J., & Adler, C. M. (1997). Investigating stress effect patterns in hospital staff nurses: Result of cluster analysis. Social Science & Medicine, 45(12), 1781–1788. http://dx.doi.org/10.1016/S0277-9536(97)00109-3 doi: 10.1016/S0277-9536(97)00109-3
- Hocker, J. L., & Wilmot, W. W. (2010). Interpersonal conflict. Boston, MA: McGraw Hill.
- Kaitelidou, R. D., Kontogianni, A., Galanis, P., Siskou, O., Mallidou, A., Pavlakis, A., … Liaropoulos, L. (2012). Conflict management and job satisfaction in paediatric hospitals in Greece. Journal of Nursing Management, 20(4), 571–578. http://dx.doi.org/10.1111/j.1365-2834.2011.01196.x doi: 10.1111/j.1365-2834.2011.01196.x
- Kantek, F., & Kavla, I. (2007). Nurse-nurse manager conflict: How do nurse managers manage it? The Health Care Manager, 26(2), 147–151. http://dx.doi.org/10.1097/01.HCM.0000268618.33491.84 doi: 10.1097/01.HCM.0000268618.33491.84
- Karasek, R. A. (1979). Job demands, job decision latitude and mental strain; implications for job redesign. Administrative Science Quarterly, 24(2), 285–308. http://dx.doi.org/10.2307/2392498 doi: 10.2307/2392498
- Katrinli, A., Atabay, G., Gunay, G., & Guneri, B. (2009). Exploring the antecedents of organisational identification: The role of job dimensions, individual characteristics and job involvement. Journal of Nursing Management, 17(1), 66–73. http://dx.doi.org/10.1111/j.1365-2834.2008.00941.x doi: 10.1111/j.1365-2834.2008.00941.x
- Kelly, J. (2004). Accountability and recent development is nursing. Dimensions of Critical Care Nursing, 23(1), 31–37. http://dx.doi.org/10.1097/00003465-200401000-00008 doi: 10.1097/00003465-200401000-00008
- Kunaviktikul, W. (1994). Conflict management, job satisfaction, intent to stay and specific demographic variables of professional nurses in Thailand. Doctoral dissertation, University of Alabama, Birmingham, AL.
- Laschinger, H. S., & Finegan, J. (2005). Empowering nurses for work engagement and health in hospital settings. The Journal of Nursing Administration, 35, 339–349.
- Mariappan, M. (2013). Analysis of nursing job characteristics in public sector hospitals. Journal of Health Management, 15(2), 253–262. http://dx.doi.org/10.1177/0972063413489009 doi: 10.1177/0972063413489009
- McGrath, A., Reid, N., & Boore, J. (2003). Occupational stress in nursing. International Journal of Nursing Studies, 40(5), 555–565. http://dx.doi.org/10.1016/S0020-7489(03)00058-0 doi: 10.1016/S0020-7489(03)00058-0
- McNeese-Smith, D. K., & Nazarey, M. (2001). A nursing shortage. Building organisational commitment among nurses/ practitioner application. Journal of Healthcare Management, 46(3), 173–188.
- Pillay, R. (2009). Work satisfaction of professional nurses in South Africa: A comparative analysis of public and private sectors. Human Resources for Health, 7(1), 1–10. http://dx.doi.org/10.1186/1478-4491-7-15 doi: 10.1186/1478-4491-7-15
- Pisanti, R., Van der Doef, M., Maes, S., Lazzari, D., & Bertini, M. (2011). Job characteristics, organisational conditions and distress/ well-being among Italian and Dutch nurses: A cross-national comparison. International Journal of Nursing Studies, 48(7), 829–837. http://dx.doi.org/10.1016/j.ijnurstu.2010.12.006 doi: 10.1016/j.ijnurstu.2010.12.006
- Rahim, M. A., & Bonoma, T. V. (1979). Managing organisational conflict: A model for diagnosis and intervention. Psychological Reports, 44(3c), 1323–1344. http://dx.doi.org/10.2466/pr0.1979.44.3c.1323 doi: 10.2466/pr0.1979.44.3c.1323
- Rahim, M. A. (1983). A measure of styles of handling interpersonal conflict. Academy of Management Journal, 26(2), 368–376. http://dx.doi.org/10.2307/255985 doi: 10.2307/255985
- Rahim, M. A. (2002a). Managing conflict in organisations (3rd ed.). Westport, CT: Quorum Books.
- Rahim, M. A. (2002b). Towards a theory of managing organisational conflict. The International Journal of Conflict Management, 13(3), 206–235. http://dx.doi.org/10.1108/eb022874 doi: 10.1108/eb022874
- Reich, W. A., Wagner-Westbrook, B. J., & Kressel, K. (2007). Actual and ideal conflict styles and job distress in a health care organization. The Journal of Psychology, 141(1), 5–15. http://dx.doi.org/10.3200/JRLP.141.1.5-15 doi: 10.3200/JRLP.141.1.5-15
- Riahi, S. (2011). Role stress among nurses at the workplace: Concept analysis. Journal of Nursing Management, 19(6), 721–731. http://dx.doi.org/10.1111/j.1365-2834.2011.01235.x doi: 10.1111/j.1365-2834.2011.01235.x
- Shaughnessy, J. J., & Zechmeister, E. B. (1997). Research methods in psychology (4th ed.). Manhattan, NY: McGraw-Hill.
- SPSS Inc. (2013). IBM SPSS 20.0 for Windows. Chicago, IL: SPSS Incorporated.
- Stimie, G., & Fouche, C. (2004). Emotional wellness and management effectiveness within the Public Healthcare Sector. South African Journal of Human Resource Management, 2, 1–8.
- Struwig, F. W., & Stead, G. B. (2001). Planning, designing and reporting research. Pinelands: Maskew Miller Longman.
- Tabak, N., & Orit, K. (2007). Relationships between how nurses resolve their conflicts with doctors, their stress and job satisfaction. Journal of Nursing Management, 15(3), 321–331. http://dx.doi.org/10.1111/j.1365-2834.2007.00665.x doi: 10.1111/j.1365-2834.2007.00665.x
- Thian, J. H. M., Kannusamy, P., & Klanin-Yobas, P. (2013). Stress, positive affectivity and work engagement among nurse: An integrative literature review. Singapore Nursing Journal, 40(1), 24–33.
- Unruh, L. Y., & Nooney, J. (2011). Newly licensed registered nurses perceptions of job difficulties, demands and control: Individual and organisational predictors. Journal of Nursing Management, 19(5), 572–584. http://dx.doi.org/10.1111/j.1365-2834.2011.01239.x doi: 10.1111/j.1365-2834.2011.01239.x
- Van der Colff, J., & Rothmann, S. (2009). Occupational stress, sense of coherence, coping, burnout and work engagement of registered nurses in South Africa. South African Journal of Industrial Psychology, 35(1), 1–10.
- Van den Tooren, M., De Jonge, J., Vlerick, P., Daniels, K., & Van de Ven, B. (2011). Job resources and matching active coping styles as moderators of the longitudinal relation between job demands and job strain. Journal of Behavioral Medicine, 18(4), 373–383. http://dx.doi.org/10.1007/s12529-011-9148-7 doi: 10.1007/s12529-011-9148-7
- Vivar, C. G. (2006). Putting conflict management into practice: A nursing case study. Journal of Nursing Management, 14(3), 201–206. http://dx.doi.org/10.1111/j.1365-2934.2006.00554.x doi: 10.1111/j.1365-2934.2006.00554.x