Dynamic Capabilities in Public Organizations

References

• Ahuja , G. and Lampert , C. M. 2001 . Entrepreneurship in the Large Corporation: A Longitudinal Study of how Established Firms Create Breakthrough Inventions . Strategic Management Journal , 22 ( 6–7 ) : 521 – 43 .
   Web of Science ®Google Scholar
• Ambrosini , V. and Bowman , C. 2009 . What are Dynamic Capabilities and are they a Useful Construct in Strategic Management? . Journal of International Management Reviews , 11 ( 1 ) : 29 – 49 .
   Web of Science ®Google Scholar
• Amit , R. and Schoemaker , P. J. H. 1993 . Strategic Assets and Organizational Rent . Strategic Management Journal , 14 ( 1 ) : 33 – 46 .
   Web of Science ®Google Scholar
• Andrews , R. , Boyne , G. A. and Walker , R. M. 2011 . Dimensions of Publicness and Organizational Performance: A Review of the Evidence . Journal of Public Administration Research and Theory , 21 ( Suppl. 3 ) : 301 – 19 .
   Web of Science ®Google Scholar
• Aragón-Correa , J. A. and Sharma , S. 2003 . A Contingent Resource-based View of Proactive Corporate Environmental Strategy . Academy of Management Review , 28 ( 1 ) : 71 – 88 .
   Web of Science ®Google Scholar
• Arend , R. J. and Bromiley , P. 2009 . Assessing the Dynamic Capabilities View: Spare Change, Everyone? . Strategic Organization , 7 ( 1 ) : 75 – 90 .
   Web of Science ®Google Scholar
• Ashworth , R. , Boyne , G. and Delbridge , R. 2009 . Escape from the Iron Cage? Organizational Change and Isomorphic Pressure in the Public Sector . Journal of Public Administration Research and Theory , 19 ( 1 ) : 165 – 87 .
   Web of Science ®Google Scholar
• Barney , J. B. 1991 . Firm Resources and Sustained Competitive Advantage . Journal of Management , 17 ( 1 ) : 99 – 120 .
   Web of Science ®Google Scholar
• Barreto , I. 2010 . Dynamic Capabilities: A Review of Past Research and an Agenda for the Future . Journal of Management , 36 ( 1 ) : 256 – 80 .
   Web of Science ®Google Scholar
• Becker , M. C. 2004 . Organizational Routines: A Review of the Literature . Industrial and Corporate Change , 13 ( 4 ) : 643 – 78 .
   Web of Science ®Google Scholar
• Becker , M. C. and Zirpoli , F. 2008 . Applying Organizational Routines in Analysing the Behavior of Organizations . Journal of Economic Behavior & Organization , 66 ( 1 ) : 128 – 48 .
   Web of Science ®Google Scholar
• Behn , R. D. 2003 . Why Measure Performance? Different Purposes Require Different Measures . Public Administration Review , 63 ( 5 ) : 586 – 606 .
   Web of Science ®Google Scholar
• Borins , S. 2001 . Innovation Success and Failure in Public Management Research: Some Methodological Reflections . Public Management Review , 3 ( 1 ) : 3 – 17 .
   Google Scholar
• Bowman , C. and Ambrosini , V. 2003 . How the Resource-based and Dynamic Capability Views of the Firm Inform Corporate-level Strategy . British Journal of Management , 14 ( 4 ) : 289 – 303 .
   Web of Science ®Google Scholar
• Boyne , G. A. 2002 . Public and Private Management: What's the Difference? . Journal of Management Studies , 39 ( 1 ) : 97 – 122 .
   Web of Science ®Google Scholar
• Boyne , G. A. , Gould-Williams , J. S. , Law , J. and Walker , R. M. 2005 . Explaining the Adoption of Innovations: An Empirical Analysis of Public Management Reform . Environment and Planning C: Government and Policy , 23 ( 3 ) : 419 – 35 .
   Web of Science ®Google Scholar
• Boyne , G. A. and Meier , K. J. 2009 . Environmental Turbulence, Organizational Stability, and Public Service Performance . Administration and Society , 40 ( 8 ) : 799 – 824 .
   Web of Science ®Google Scholar
• Bozeman , B. 1987 . All Organizations are Public , San Francisco : Jossey-Bass .
   Google Scholar
• Brudney , J. L. and Selden , S. C. 1995 . The Adoption of Innovation by Smaller Local Governments: The Case of Computer Technology . American Review of Public Administration , 25 ( 1 ) : 71 – 86 .
   Web of Science ®Google Scholar
• Bryson , J. M. , Ackermann , F. and Eden , C. 2007 . Putting the Resource-based View of Strategy and Distinctive Competencies to Work in Public Organizations . Public Administration Review , 67 ( 4 ) : 702 – 17 .
   Web of Science ®Google Scholar
• Bryson , J. M. , Berry , F. S. and Yang , K. 2010 . The State of Public Strategic Management Research: A Selective Literature Review and Set of Future Directions . American Review of Public Administration , 40 ( 5 ) : 495 – 521 .
   Web of Science ®Google Scholar
• Carmeli , A. and Tishler , A. 2004 . The Relationships between Intangible Organizational Elements and Organizational Performance . Strategic Management Journal , 25 ( 13 ) : 1257 – 78 .
   Web of Science ®Google Scholar
• Cepeda , G. and Vera , D. 2007 . Dynamic Capabilities and Operational Capabilities: A Knowledge Management Perspective . Journal of Business Research , 60 ( 5 ) : 426 – 37 .
   Web of Science ®Google Scholar
• Cohen , W. M. and Levinthal , D. A. 1990 . Absorptive Capacity: A New Perspective on Learning and Innovation . Administrative Science Quarterly , 35 ( 1 ) : 128 – 52 .
   Web of Science ®Google Scholar
• Damanpour , F. , Walker , R. M. and Avellaneda , C. N. 2009 . Combinative Effects of Innovation Types and Organizational Performance: A Longitudinal Study of Service Organizations . Journal of Management Studies , 46 ( 4 ) : 650 – 75 .
   Web of Science ®Google Scholar
• Daniel , E. and Wilson , H. 2003 . The Role of Dynamic Capabilities in E-business Transformation . European Journal of information Systems , 12 ( 4 ) : 282 – 96 .
   Web of Science ®Google Scholar
• Danneels , E. 2002 . The Dynamics of Product Innovation and Firm Competences . Strategic Management Journal , 23 ( 12 ) : 1095 – 121 .
   Web of Science ®Google Scholar
• Danneels , E. 2008 . Organizational Antecedents of Second-order Competences . Strategic Management Journal , 29 ( 5 ) : 519 – 43 .
   Web of Science ®Google Scholar
• Dosi , G. , Failo , M. and Marengo , L. 2008 . Organizational Capabilities, Patterns of Knowledge Accumulation and Governance Structures in Business Firms: An Introduction . Organization Studies , 29 ( 8–9 ) : 1165 – 85 .
   Web of Science ®Google Scholar
• Easterby-Smith , M. , Graça , M. , Antonacopoulou , E. and Ferdinand , J. 2008 . Absorptive Capacity: A Process Perspective . Management Learning , 39 ( 5 ) : 483 – 501 .
   Web of Science ®Google Scholar
• Easterby-Smith , M. , Lyles , M. A. and Peteraf , M. A. 2009 . Dynamic Capabilities: Current Debates and Future Directions . British Journal of Management , 20 ( Suppl. s1 ) : S1 – S8 .
   Google Scholar
• Edmondson , A. C. , Bohmer , R. M. J. and Pisano , G. P. 2001 . Disrupted Routines: Team Learning and New Technology Implementation in Hospitals . Administrative Science Quarterly , 46 ( 4 ) : 685 – 716 .
   Web of Science ®Google Scholar
• Eisenhardt , K. M. and Martin , J. 2000 . Dynamic Capabilities: What are they? . Strategic Management Journal , 21 ( 10–11 ) : 1105 – 21 .
   Web of Science ®Google Scholar
• Espedal , B. 2006 . Do Organizational Routines Change as Experience Changes? . Journal of Applied Behavioral Science , 42 ( 4 ) : 468 – 90 .
   Google Scholar
• Feldman , M. S. 2000 . ‘Organizational Routines as a Source of Continuous Change’ . Organization Science , 11 ( 6 ) : 611 – 629 .
   Web of Science ®Google Scholar
• Feldman , M. S. and Orlikowski , W. J. 2011 . Theorizing Practices and Practicing Theory . Organization Science , 22:5 pp1240–53
   Web of Science ®Google Scholar
• Feldman , M. S. and Pentland , B. T. 2003 . Reconceptualizing Organizational Routines as a Source of Flexibility and Change . Administrative Science Quarterly , 48 ( 1 ) : 94 – 118 .
   Web of Science ®Google Scholar
• Ferlie , E. , Hartley , J. and Martin , S. 2003 . Changing Public Service Organizations: Current Perspectives and Future Prospects . British Journal of Management , 14 ( Suppl. s1 ) : S1 – S14 .
   Google Scholar
• Fernandez , S. and Rainey , H. G. 2006 . Managing Successful Organizational Change in the Public Sector . Public Administration Review , 66 ( 2 ) : 168 – 76 .
   Web of Science ®Google Scholar
• Fernandez , S. and Wise , L. 2010 . An Exploration of why Public Organizations ‘Ingest’ Innovations . Public Administration , 88 ( 4 ) : 979 – 98 .
   Web of Science ®Google Scholar
• Frumkin , P. and Galaskiewicz , J. 2004 . Institutional Isomorphism and Public Sector Organizations . Journal of Public Administration Research and Theory , 14 ( 3 ) : 283 – 307 .
   Web of Science ®Google Scholar
• Gavetti , G. 2005 . Cognition and Hierarchy: Rethinking the Microfoundations of Capabilities' Development . Organization Science , 16 ( 6 ) : 599 – 617 .
   Web of Science ®Google Scholar
• Gavetti , G. and Levinthal , D. 2000 . Looking Forward and Looking Backward: Cognitive and Experimental Search . Administrative Science Quarterly , 45 ( 1 ) : 113 – 37 .
   Web of Science ®Google Scholar
• Gersick , C. J. G. and Hackman , J. R. 1990 . Habitual Routines in Task-performing Groups . Organizational Behavior and Human Decision Processes , 47 ( 1 ) : 65 – 97 .
   PubMed Web of Science ®Google Scholar
• Gilmore , T. N. and Krantz , J. 1991 . Innovation in the Public Sector: Dilemmas in the Use of Ad Hoc Processes . Journal of Policy Analysis and Management , 10 ( 1 ) : 455 – 68 .
   Google Scholar
• Guimarães , T. A. , Odelius , C. C. , Medeiros , J. and Agusto , J. 2011 . Management Innovation at the Brazilian Superior Tribunal of Justice . The American Review of Public Administration , 41 ( 3 ) : 297 – 312 .
   Web of Science ®Google Scholar
• Hargadon , A. and Sutton , R. I. 1997 . Technology Brokering and Innovation in a Product Development Firm . Administrative Science Quarterly , 42 ( 4 ) : 716 – 49 .
   Web of Science ®Google Scholar
• Harvey , G. , Skelcher , C. , Spencer , E. , Jas , P. and Walshe , K. 2010 . Absorptive Capacity in a Non-market Environment: A Knowledge-based Approach to Analysing the Performance of Sector Organizations . Public Management Review , 12 ( 1 ) : 77 – 97 .
   Web of Science ®Google Scholar
• Helfat , C. E. and Peteraf , M. A. 2003 . The Dynamic Resource-based View: Capability Lifecycles . Strategic Management Journal , 24 ( 10 ) : 997 – 1010 .
   Web of Science ®Google Scholar
• Helfat , C. E. , Finkelstein , S. , Mitchell , W. , Peteraf , M. A. , Singh , H. and Mass , M. 2007 . Dynamic Capabilities: Understanding Strategic Change in Organizations , Malden , MA : Blackwell .
   Google Scholar
• Hendrick , R. 2003 . Strategic Planning Environment, Process, and Performance in Public Agencies: A Comparative Study of Departments in Milwaukee . Journal of Public Administration Research and Theory , 13 ( 4 ) : 491 – 519 .
   Web of Science ®Google Scholar
• Hitt , M. A. and Ireland , R. D. 1986 . Relationships among Corporate-level Distinctive Competencies, Diversification Strategy, Corporate Structure and Performance . Journal of Management Studies , 23 ( 4 ) : 401 – 16 .
   Web of Science ®Google Scholar
• Howard-Grenville , J. A. 2005 . The Persistence of Flexible Organizational Routines: The Role of Agency and Organizational Context . Organization Science , 16 ( 6 ) : 618 – 36 .
   Web of Science ®Google Scholar
• Jas , P. and Skelcher , C. 2005 . Performance Decline and Turnaround in Public Organizations: A Theoretical and Empirical Analysis . British Journal of Management , 16 ( 3 ) : 195 – 210 .
   Web of Science ®Google Scholar
• Jones , R. A. , Jimmieson , N. L. and Griffiths , A. 2005 . The Impact of Organizational Culture and Reshaping Capabilities on Change Implementation Success: The Mediating Role of Readiness for Change . Journal of Management Studies , 42 ( 2 ) : 361 – 86 .
   Web of Science ®Google Scholar
• Keil , T. 2004 . Building External Corporate Venturing Capability . Journal of Management Studies , 41 ( 5 ) : 799 – 825 .
   Web of Science ®Google Scholar
• Kelman , S. 2006 . Downsizing, Competition and Organizational Change in Government: Is Necessity the Mother of Invention? . Journal of Policy Analysis and Management , 25 ( 4 ) : 875 – 95 .
   Web of Science ®Google Scholar
• Klarner , P. , Probst , G. and Soparnot , R. 2008 . Organizational Change Capacity in Public Services: The Case of the World Health Organization . Journal of Change Management , 8 ( 1 ) : 57 – 72 .
   Google Scholar
• Koberg , C. S. 1987 . Resource Scarcity, Environmental Uncertainty, and Adaptive Organizational Behavior . Academy of Management Journal , 30 ( 4 ) : 798 – 807 .
   Web of Science ®Google Scholar
• Lavie , D. 2006 . Capability Reconfiguration: An Analysis of Incubent Responses to Technological Change . Academy of Management Review , 31 ( 1 ) : 153 – 74 .
   Web of Science ®Google Scholar
• Lee , J.-N. 2001 . The Impact of Knowledge Sharing, Organizational Capability and Partnership Quality on IS Outsourcing Success . Information & Management , 38 ( 5 ) : 323 – 35 .
   Web of Science ®Google Scholar
• Leonard-Barton , D. 1992 . Core Capabilities and Core Rigidities: A Paradox in Managing New Product Development . Strategic Management Journal , 13 ( S1 ) : 111 – 25 .
   Web of Science ®Google Scholar
• Levinthal , D. A. and March , J. G. 1993 . The Myopia of Learning . Strategic Management Journal , 14 ( S2 ) : 95 – 112 .
   Web of Science ®Google Scholar
• Levitt , B. and March , J. G. 1988 . Organizational Learning . Annual Review of Sociology , 14 ( 1 ) : 314 – 40 .
   Google Scholar
• Mack , W. R. , Green , D. and Vedlitz , A. 2008 . Innovation and Implementation in the Public Sector: An Examination of Public Entrepreneurship . Review of Policy Research , 25 ( 3 ) : 233 – 52 .
   Web of Science ®Google Scholar
• Makadok , R. 2001 . Toward a Synthesis of the Resource-based and Dynamic-capability Views of Rent Creation . Strategic Management Journal , 22 ( 5 ) : 387 – 401 .
   Web of Science ®Google Scholar
• March , J. G. and Simon , H. A. 1958 . Organizations , New York : Wiley .
   Google Scholar
• Maritan , C. A. 2001 . Capital Investment as Investing in Organizational Capabilities: An Empirically Grounded Process Model . Academy of Management Journal , 44 ( 3 ) : 513 – 31 .
   Web of Science ®Google Scholar
• Martin , J. A. 2011 . Dynamic Managerial Capabilities and the Multibusiness Team: The Role of Episodic Teams in Executive Leadership Groups . Organization Science , 22 ( 1 ) : 118 – 40 .
   Web of Science ®Google Scholar
• McCabe , B. C. , Feiock , R. C. , Clingermayer , J. C. and Stream , C. 2008 . Turnover among City Managers: The Role of Political and Economic Change . Public Administration Review , 68 ( 2 ) : 380 – 86 .
   Web of Science ®Google Scholar
• McNulty , T. and Ferlie , E. 2002 . Reengineering Health Care: The Complexities of Organizational Transformation , Oxford : Oxford University Press .
   Google Scholar
• McNulty , T. and Ferlie , E. 2004 . Process Transformation: Limitations to Radical Organizational Change within Public Service Organizations . Organization Studies , 25 ( 8 ) : 1389 – 412 .
   Web of Science ®Google Scholar
• Meier , K. J. , O'Toole , L. J. , Boyne , G. A. and Walker , R. M. 2007 . Strategic Management and the Performance of Public Organizations: Testing Venerable Ideas Against Recent Theories . Journal of Public Administration Research and Theory , 17 ( 3 ) : 357 – 77 .
   Web of Science ®Google Scholar
• Mone , M. A. , McKinley , W. and Barker , V. L. III . 1998 . Organizational Decline and Innovation: A Contingency Framework . Academy of Management Review , 23 ( 1 ) : 115 – 32 .
   Web of Science ®Google Scholar
• Nelson , R. R. and Winter , S. G. 1982 . An Evolutionary Theory of Economic Change , Cambridge , MA : Harvard University Press .
   Google Scholar
• Nelson , R. R. and Winter , S. G. 2002 . Evolutionary Theorizing in Economics . Journal of Economic Perspectives , 16 ( 2 ) : 23 – 46 .
   Web of Science ®Google Scholar
• Nutt , P. C. and Backoff , R. W. 1993 . Organizational Publicness and its Implications for Strategic Management . Journal of Public Administration Research and Theory , 3 ( 2 ) : 209 – 31 .
   Google Scholar
• Oliver , C. and Holzinger , I. 2008 . The Effectiveness of Strategic Political Management: A Dynamic Capabilities Framework . Academy of Management Review , 33 ( 2 ) : 496 – 520 .
   Web of Science ®Google Scholar
• Osborne , S. P. and Brown , K. 2005 . Managing Change and Innovation in Public Service Organizations , London : Routledge .
   Google Scholar
• Osborne , S. P. , Chew , C. and McLaughlin , K. 2008 . The Once and Future Pioneers? The Innovative Capacity of Voluntary Organizations and the Provision of Public Services: A Longitudinal Approach . Public Management Review , 10 ( 1 ) : 51 – 70 .
   Web of Science ®Google Scholar
• Pablo , A. L. , Reay , T. , Dewald , J. R. and Casebeer , A. L. 2007 . Identifying, Enabling and Managing Dynamic Capabilities in the Public Sector . Journal of Management Studies , 44 ( 5 ) : 687 – 708 .
   Web of Science ®Google Scholar
• Palmer , I. and Dunford , R. 2001 . The Diffusion of Managerial Innovations: A Comparison of Australian Public and Private Sector Take-up Rates of New Organizational Practice . International Public Management Journal , 4 ( 1 ) : 49 – 64 .
   Google Scholar
• Parmigiani , A. and Howard-Grenville , J. 2011 . Routines Revisited: Exploring the Capabilities and Practice Perspectives . Academy of Management Annals , 5 ( 1 ) : 413 – 53 .
   Web of Science ®Google Scholar
• Pavlou , P. A. and El Sawy , O. A. 2011 . Understanding the Elusive Black Box of Dynamic Capabilities . Decision Sciences , 42 ( 1 ) : 239 – 74 .
   Web of Science ®Google Scholar
• Pentland , B. T. and Rueter , H. H. 1994 . Organizational Routines as Grammars of Action . Administrative Science Quarterly , 39 ( 3 ) : 484 – 510 .
   Web of Science ®Google Scholar
• Perry , J. L. and Rainey , H. G. 1988 . The Public-private Distinction in Organization Theory: A Critique and Research Strategy . Academy of Management Review , 13 ( 2 ) : 182 – 201 .
   Web of Science ®Google Scholar
• Peteraf , M. 1993 . The Cornerstones of Competitive Advantage . Strategic Management Journal , 14 ( 3 ) : 179 – 91 .
   Web of Science ®Google Scholar
• Piening , E. P. 2011 . Insights into the Process Dynamics of Innovation Implementation: The Case of Public Hospitals in Germany . Public Management Review , 13 ( 1 ) : 127 – 57 .
   Web of Science ®Google Scholar
• Radnor , Z. 2010 . Transferring Lean into Government . Journal of Manufacturing Technology Management , 21 ( 3 ) : 411 – 28 .
   Google Scholar
• Rainey , H. G. 1999 . Using Comparisons of Public and Private Organizations to Asses Innovative Attitudes among Members of Organizations . Public Productivity & Management Review , 23 ( 2 ) : 130 – 49 .
   Google Scholar
• Rashman , L. , Withers , E. and Hartley , J. 2009 . Organizational Learning and Knowledge in Public Service Organizations: A Systematic Review of the Literature . International Journal of Management Reviews , 11 ( 4 ) : 463 – 94 .
   Web of Science ®Google Scholar
• Ridder , H.-G. , Bruns , H.-J. and Spier , F. 2005 . Analysis of Public Management Change Processes: The Case of Local Government Accounting Reforms in Germany . Public Administration , 83 ( 2 ) : 443 – 72 .
   Web of Science ®Google Scholar
• Ridder , H.-G. , Doege , V. and Martini , S. 2007 . Differences in the Implementation of DRGs across Clinical Departments: A German Hospital Case Study . Health Services Research , 42 ( 6 ) : 2120 – 39 .
   PubMed Web of Science ®Google Scholar
• Salge , T. O. 2011 . A Behavioral Model of Innovative Search: Evidence from Public Hospital Services . Journal of Public Administration Research and Theory , 21 ( 1 ) : 181 – 210 .
   Web of Science ®Google Scholar
• Salge , T. O and Vera , A. 2011 . Small Steps that Matter: Incremental Learning, Slack Resources and Organizational Performance . British Journal of Management , published online 28 November 2011, DOI: 10.1111/j.1467-8551.2011.00793.x
   Google Scholar
• Salvato , C. and Rerup , C. 2011 . Beyond Collective Entities: Multilevel Research on Organizational Routines and Capabilities . Journal of Management , 37 ( 2 ) : 468 – 90 .
   Web of Science ®Google Scholar
• Schreyögg , G. and Kliesch-Eberl , M. 2007 . How Dynamic can Organisational Capabilities be? Towards a Dual-process Model of Capability Dynamization . Strategic Management Journal , 28 ( 9 ) : 913 – 33 .
   Web of Science ®Google Scholar
• Selden , S. C. and Sowa , J. E. 2004 . Testing a Multi-Dimensional Model of Organizational Performance: Prospects and Problems . Journal of Public Administration Research and Theory , 14 ( 3 ) : 395 – 416 .
   Web of Science ®Google Scholar
• Sydow , J. , Schreyögg , G. and Koch , J. 2009 . Organizational Path Dependence: Opening the Black Box . Academy of Management Review , 34 ( 4 ) : 689 – 709 .
   Web of Science ®Google Scholar
• Teece , D. J. 2007 . Explicating Dynamic Capabilities: The Nature and Microfoundations of (Sustainable) Enterprise Performance . Strategic Management Journal , 28 ( 13 ) : 1319 – 50 .
   Web of Science ®Google Scholar
• Teece , D. J. , Pisano , G. and Shuen , A. 1997 . Dynamic Capabilities and Strategic Management . Strategic Management Journal , 18 ( 7 ) : 509 – 33 .
   Web of Science ®Google Scholar
• Vera , D. and Crossan , M. 2005 . Improvisation and Innovative Performance in Teams . Organization Science , 16 ( 3 ) : 203 – 24 .
   Web of Science ®Google Scholar
• Vergne , J.-P. and Durand , R. 2010 . The Missing Link between the Theory and Empirics of Path Dependence: Conceptual Clarification, Testability Issue, and Methodological Implications . Journal of Management Studies , 47 ( 4 ) : 736 – 59 .
   Web of Science ®Google Scholar
• Walker , R. M. 2008 . An Empirical Evaluation of Innovation Types and Organizational and Environmental Characteristics: Towards a Configuration Framework . Journal of Public Administration Research and Theory , 18 ( 4 ) : 591 – 615 .
   Web of Science ®Google Scholar
• Walker , R. M. , Jeanes , E. and Rowlands , R. 2002 . Measuring Innovation – Applying the Literature-based Innovation Output Indicator to Public Services . Public Administration , 80 ( 1 ) : 201 – 14 .
   Web of Science ®Google Scholar
• Wang , C. L. and Ahmed , P. K. 2007 . Dynamic Capabilities: A Review and Research Agenda . International Journal of Management Reviews , 9 ( 1 ) : 31 – 51 .
   Web of Science ®Google Scholar
• Wilson , H. and Daniel , E. 2007 . The Multi-channel Challenge: A Dynamic Capability Approach . Industrial Marketing and Management , 36 ( 1 ) : 10 – 20 .
   Web of Science ®Google Scholar
• Winter , S. 2003 . Understanding Dynamic Capabilities . Strategic Management Journal , 24 ( 10 ) : 991 – 95 .
   Web of Science ®Google Scholar
• Zahra , S. A. and George , G. 2002 . Absorptive Capacity: A Review, Reconceptualization, and Extension . Academy of Management Review , 27 ( 2 ) : 185 – 203 .
   Web of Science ®Google Scholar
• Zahra , S. A. , Sapienza , H. J. and Davidson , P. 2006 . Entrepreneurship and Dynamic Capabilities: A Review, Model, and Research Agenda . Journal of Management Studies , 43 ( 4 ) : 917 – 55 .
   Web of Science ®Google Scholar
• Zbaracki , M. J. and Bergen , M. 2010 . When Truces Collapse: A Longitudinal Study of Price-adjustment Routines . Organization Science , 21 ( 5 ) : 955 – 72 .
   Web of Science ®Google Scholar
• Zollo , M. and Winter , S. G. 2002 . Deliberate Learning and the Evolution of Dynamic Capabilities . Organization Science , 13 ( 3 ) : 339 – 51 .
   Web of Science ®Google Scholar
• Zott , C. 2003 . Dynamic Capabilities and the Emergence of Interindustry Differential Firm Performance: Insights from a Simulation Study . Strategic Management Journal , 24 ( 2 ) : 97 – 125 .
   Web of Science ®Google Scholar