760
Views
0
CrossRef citations to date
0
Altmetric
Research Article

Public values? A systematic literature review into the outcomes of public service co-creation

ORCID Icon, ORCID Icon & ORCID Icon
Received 08 Jun 2023, Accepted 21 Nov 2023, Published online: 27 Dec 2023

References

  • *Aakerblom, Kristina Bakke, and Ottar Ness. 2021. “Peer support workers in co-production and co-creation in public mental health and addiction services: Protocol for a scoping review.” PLoS One 16 (3): e0248558–e. doi: 10.1371/journal.pone.0248558.
  • Liberati, Alessandro, Douglass G Altman, Jennifer Tetzlaff, Cynthia Mulrow, PC Gøtzsche, and JPA Ioannidis. 2009. “The PRISMA statement for reporting systematic and meta‐analyses of studies that evaluate interventions: explanation and elaboration.” PLoS Medicine 6 (7):1–28.
  • *Allen, Adriana, Anna Walnycki, and Étienne .von Bertrab. 2017. “The Co-production of Water Justice in Latin American Cities.” In Environmental Justice and Urban Resilience in the Global South, edited by A. Allen, L. Griffin and C. Johnson, 175–93. New York: Palgrave Macmillan US.
  • *Anderson, Jolene, and Bruce Clary. 1987. “Coproduction in Emergency Medical Services.” Nonprofit and voluntary sector quarterly 16 (3): 33–42. doi: 10.1177/089976408701600305.
  • Arundel, Anthony, Carter Bloch, and Barry Ferguson. 2019. “Advancing innovation in the public sector: Aligning innovation measurement with policy goals.” Research policy 48 (3): 789–98. doi: 10.1016/j.respol.2018.12.001.
  • *Avery, Helen, Katarina Sjögren Forss, and Margareta Rämgård. 2022. “Empowering communities with health promotion labs: result from a CBPR programme in Malmö, Sweden.” Health promotion international 37 (1): 1. doi: 10.1093/heapro/daab069.
  • *Baines, Susan, Chris Fox, Jordan Harrison, Andrew Smith, and Caroline Marsh. 2022. “Co-creating rehabilitation: Findings from a pilot and implications for wider public service reform.” Probation journal 69 (4): 452–71. doi: 10.1177/02645505211065683.
  • *Bell, Ruth, Paul D. Mullins, Eleanor Herd, Katie Parnell, and Graham Stanley. 2021. “Co-creating solutions to local mobility and transport challenges for the enhancement of health and wellbeing in an area of socioeconomic disadvantage.” Journal of transport & health 21:101046. doi: 10.1016/j.jth.2021.101046.
  • *Bentzen, Tina Øllgaard. 2022. “Continuous co-creation: how ongoing involvement impacts outcomes of co-creation.” Public management review 24 (1): 34–54. doi: 10.1080/14719037.2020.1786150.
  • *Bovaird, Tony. 2007. “Beyond Engagement and Participation: User and Community Coproduction of Public Services.” Public administration review 67 (5): 846–60. doi: 10.1111/j.1540-6210.2007.00773.x.
  • *Bovaird, Tony, and Elke Loeffler. 2012. “From Engagement to Co-production: The Contribution of Users and Communities to Outcomes and Public Value.” Voluntas (Manchester, England) 23 (4): 1119–38. doi: 10.1007/s11266-012-9309-6.
  • Bozeman, Barry. 2007. Public values and public interest: counterbalancing economic individualism: Washington : Georgetown university press.
  • *Brandsen, Taco. 2020. “Vulnerable Citizens: Will Co-production Make a Difference?“ In The Palgrave Handbook of Co-Production of Public Services and Outcomes, edited by Tony Bovaird and Elke Loeffler, 527–39. Cham: Springer International Publishing.
  • Brandsen, Taco, and Marlies Honingh. 2015. “Distinguishing Different Types of Coproduction: A Conceptual Analysis Based on the Classical Definitions.” Public Admin Rev 76 (3): 427–35. doi: 10.1111/puar.12465.
  • Brandsen, Taco, Trui Steen, and Bram Verschuere. 2018. Co-Production and Co-Creation: Engaging Citizens in Public Services. New York: Routledge.
  • *Brix, Jacob, Hanne Kathrine Krogstrup, and Nanna Moeller Mortensen. 2020. “Evaluating the outcomes of co-production in local government.” Local Government Studies 46 (2): 169–85. doi: 10.1080/03003930.2019.1702530.
  • Brown, Andrew W, Tapan S Mehta, and David B Allison. 2017. “Publication Bias in Science: What Is It, Why Is It Problematic, and How Can It Be Addressed?” In The Oxford handbook of the science of science communication, edited by Kathleen H. Jamieson, Dan M. Kahan and Dietram A. Scheufele, 93–101. New York: Oxford University Press.
  • *Brudney, Jeffrey L. 1984. “Local Coproduction of Services and the Analysis of Municipal Productivity.” Urban affairs review (Thousand Oaks, Calif.) 19 (4): 465–84. doi: 10.1177/004208168401900405.
  • Bryson, John, Alessandro Sancino, John Benington, and Eva Sorensen. 2017. “Towards a multi-actor theory of public value co-creation.” Public management review 19 (5): 640–54. doi: 10.1080/14719037.2016.1192164.
  • *Buntaine, Mark T., Patrick Hunnicutt, and Polycarp Komakech. 2021. “The Challenges of Using Citizen Reporting to Improve Public Services: A Field Experiment on Solid Waste Services in Uganda.” Journal of public administration research and theory 31 (1): 108–27. doi: 10.1093/jopart/muaa026.
  • *Burgers, J. H., A. Arundel, and G. L. Casali. 2022. “Effect of knowledge search depth, user co-creation and moderating factors on the outcomes of service innovations by European public sector organizations.” Public management review: 1–24. doi: 10.1080/14719037.2022.2118820.
  • Capolupo, Nicola, Gabriella Piscopo, and Carmela Annarumma. 2020. “Value co-creation andco-production in the interaction between citizens and public administration: A systematic literature review.” Kybernetes 49 (2): 313–31. doi: 10.1108/K-07-2018-0383.
  • *Cerdan Chiscano, Monica. 2021. “Improving the design of urban transport experience with people with disabilities.” Research in transportation business & management 41. doi: 10.1016/j.rtbm.2020.100596.
  • *Chunsheng, Li, Jinpeng Wu, Huimin Zhang, and Zhiming Han. 2023. “Co-production and Citizens? Satisfaction with Public Services: The Case of Environmental Public Services in China.” Lex localis-journal of local self-government 21 (1):117–42. doi: 10.4335/21.1.117-142
  • Corburn, Jason. 2007. “Community knowledge in environmental health science: co-producing policy expertise.” Environmental science & policy 10 (2): 150–61. doi: 10.1016/j.envsci.2006.09.004.
  • *Corey Kewei, Xu, and Tian Tang. 2020. “Closing the Gap or Widening the Divide: The Impacts of Technology‐Enabled Coproduction on Equity in Public Service Delivery.” Public administration review 80 (6):962–75. doi: 10.1111/puar.13222.
  • *Cornet, Souresh, and Saswat Barpanda. 2020. “Exploring social innovation through co-creation in rural India using action research.” Social enterprise journal 17 (2): 240–59. doi: 10.1108/SEJ-12-2019-0099.
  • *Cornips, Leila, William Voorberg, Ingmar van Meerkerk, and Roos Kramer. 2023. “Co-production as a strategy for enhanced equal representation in public service delivery: The case of Rotterdam.” Cities 141: 104480. doi: 10.1016/j.cities.2023.104480.
  • *Soares da Silva, Diogo, Lummina G Horlings, and Elisabete Figueiredo. 2018. “Citizen initiatives in the post-welfare state.” Social Sciences 7 (12):252.
  • Dudau, Adina, Russ Glennon, and Bram Verschuere. 2019. “Following the yellow brick road? (Dis)enchantment with co-design, co-production and value co-creation in public services.” Public management review 21 (11): 1577–94. doi: 10.1080/14719037.2019.1653604.
  • *Duquette-Rury, Lauren. 2014. “Collective Remittances and Transnational Coproduction: the 3 × 1 Program for Migrants and Household Access to Public Goods in Mexico.” Studies in comparative international development 49 (1): 112–39. doi: 10.1007/s12116-014-9153-3.
  • *Edelmann, Noella. 2022. “Digitalisation and Developing a Participatory Culture: Participation, Co-production, Co-destruction.” In Scientific Foundations of Digital Governance and Transformation: Concepts, Approaches and Challenges, edited by Yannis Charalabidis, Leif Skiftenes Flak and Gabriela Viale Pereira, 415–35. Cham: Springer International Publishing.
  • *Ellery, P. J., and J. Ellery. 2019. “Strengthening community sense of place through placemaking.” Urban Planning 4 (2) Public Space in the New Urban Agenda: Research into Implementation: 237–48. doi: 10.17645/up.v4i2.2004.
  • *Ezeudu, Obiora B., Tochukwu C. Oraelosi, Jonah C. Agunwamba, and Uzochukwu C. Ugochukwu. 2021. “Co-production in solid waste management: analyses of emerging cases and implications for circular economy in Nigeria.” Environ Sci Pollut Res Int 28 (37):52392–404. doi: 10.1007/s11356-021-14471-8.
  • *Farr, Michelle. 2016. “Co-Production and Value Co-Creation in Outcome-Based Contracting in Public Services.” Public management review 18 (5):654–72. doi: 10.1080/14719037.2015.1111661.
  • *Farr, Michelle. 2018. “Power dynamics and collaborative mechanisms in co-production and co-design processes.” Critical social policy 38 (4):623–44. doi: 10.1177/0261018317747444.
  • *Fledderus. 2015a. “Building trust through public service co-production.” The International journal of public sector management 28 (7):550–65. doi: 10.1108/IJPSM-06-2015-0118.
  • *Fledderus. 2015b. “Does User Co-Production of Public Service Delivery Increase Satisfaction and Trust? Evidence From a Vignette Experiment.” International journal of public administration 38 (9):642–53. doi: 10.1080/01900692.2014.952825.
  • *Fledderus, J. 2018a. “Case Study - Building trust in work corporations.” In Co-Production and Co-Creation Engaging Citizens in Public Services, edited by T. Brandsen, T. Steen and B. Verschuere, 266–8. New York: Routledge.
  • *Fledderus. 2018b. “The effects of co-production on trust.” In Co-Production and Co-Creation: Engaging citizens in Public Services, edited by Taco Brandsen, Trui Steen and Bram Verschuere, 258–65. New York: Routledge.
  • *Fledderus, Joost, Taco Brandsen, and Marlies Honingh. 2014. “Restoring Trust Through the Co-Production of Public Services: A theoretical elaboration.” Public management review 16 (3):424–43. doi: 10.1080/14719037.2013.848920.
  • *Fledderus, J., T. Brandsen, and M. E. Honingh. 2015. “User co-production of public service delivery: An uncertainty approach.” Public policy and administration 30 (2):145–64. doi: 10.1177/0952076715572362.
  • *Flemig, Sarah Sophie, and Stephen Osborne. 2019. “The Dynamics of Co-Production in the Context of Social Care Personalisation: Testing Theory and Practice in a Scottish Context.” J. Soc. Pol 48 (4):671–97. doi: 10.1017/S0047279418000776.
  • *Fors, Hanna, Marit Jansson, and Anders Busse Nielsen. 2018. “The Impact of Resident Participation on Urban Woodland QualityA Case Study of Sletten, Denmark.” Forests 9 (11). doi: 10.3390/f9110670.
  • Gerber, Alan, and Neil Malhotra. 2008. “Do statistical reporting standards affect what is published? Publication bias in two leading political science journals.” Quarterly Journal of Political Science 3 (3):313–26.
  • Gioia, Dennis A., Kevin G. Corley, and Aimee L. Hamilton. 2013. “Seeking Qualitative Rigor in Inductive Research: Notes on the Gioia Methodology.” Organizational research methods 16 (1):15–31. doi: 10.1177/1094428112452151.
  • *Goodhew, Mark, Jo River, Yvonne Samuel, Chris Gough, Kevin Street, Candice Gilford, Natalie Cutler, and Fiona Orr. 2023. “Learning that cannot come from a book: An evaluation of an undergraduate alcohol and other drugs subject co-produced with experts by experience.” International journal of mental health nursing 32 (2):446–57. doi: 10.1111/inm.13098.
  • *Fors, Hanna, Anders Busse Nielsen, Cecil C. Konijnendijk van den Bosch, and Märit Jansson. 2018. “From borders to ecotones – Private-public co-management of urban woodland edges bordering private housing.” Urban forestry & urban greening 30:46–55. doi: 10.1016/j.ufug.2017.12.018.
  • *Hjortskov, Morten, Simon Calmar Andersen, and Morten Jakobsen. 2018. “Encouraging Political Voices of Underrepresented Citizens through Coproduction: Evidence from a Randomized Field Trial: ENCOURAGING POLITICAL VOICES.” American journal of political science 62 (3):597–609. doi: 10.1111/ajps.12360.
  • *Hofstad, Hege, Eva Sørensen, Jacob Torfing, and Trond Vedeld. 2022. “Designing and leading collaborative urban climate governance: Comparative experiences of co‐creation from Copenhagen and Oslo.” Environmental policy and governance 32 (3):203–16. doi: 10.1002/eet.1984.
  • *Jakobsen, Morten, and Simon Calmar Andersen. 2013. “Coproduction and Equity in Public Service Delivery.” Public Admin Rev 73 (5):704–13. doi: 10.1111/puar.12094.
  • *Jaspers, Sylke, and Trui Steen. 2019. “Realizing public values: enhancement or obstruction? Exploring value tensions and coping strategies in the co-production of social care.” Public management review 21 (4):606–27. doi: 10.1080/14719037.2018.1508608.
  • *Jaspers, Sylke, and Trui Steen. 2020. “The sustainability of outcomes in temporary co-production.” The International journal of public sector management 33 (1):62–77. doi: 10.1108/IJPSM-05-2019-0124.
  • Jaspers, Sylke, and Trui Steen. 2021. “Does Co-Production Lead to the Creation of Public Value? Balancing the Dimensions of Public Value Creation in Urban Mobility Planning.” Administration & Society 53 (4):619–46. doi: 10.1177/0095399720957613.
  • Jaspers, Sylke, and Sanna Tuurnas. 2021. “An exploration of citizens’ professionalism in coproducing social care services.”
  • Jørgensen, Torben Beck, and Barry Bozeman. 2007. “Public Values: An Inventory.” Administration & Society 39 (3):354–81. doi: 10.1177/0095399707300703.
  • *Strokosch, Kirsty, and Stephen P. Osborne. 2016. “Asylum Seekers and the Co-production of Public Services: Understanding the Implications for Social Inclusion and Citizenship.” J. Soc. Pol 45 (4):673–90. doi: 10.1017/S0047279416000258.
  • *Kumar, Avanish. 2019. “Citizen-centric model of governmental entrepreneurship: Transforming public service management for the empowerment of marginalized women.” Transforming government 13 (1):62–75. doi: 10.1108/TG-03-2018-0023.
  • *Levasseur, Karine. 2018. “Co-producing accountability? Drawing conclusions from non-profit child care services in Manitoba: Co-Producing Accountability?“ Canadian public administration 61 (1):26–44. doi: 10.1111/capa.12252.
  • *Lindenmeier, Jörg, Ann-Kathrin Seemann, Oto Potluka, and Georg von Schnurbein. 2021. “Co-production as a driver of client satisfaction with public service organizations: an analysis of German day-care centres.” Public management review 23 (2):210–32. doi: 10.1080/14719037.2019.1674366.
  • *Lindsay, Colin, Sarah Pearson, Elaine Batty, Anne Marie Cullen, and Will Eadson. 2021. “Collaborative innovation and activation in urban labour markets.” European urban and regional studies 28 (3):282–97. doi: 10.1177/09697764211003649.
  • *Liu, L. Y., W. N. Wu, and D. A. McEntire. 2021. “Six Cs of pandemic emergency management: A case study of Taiwan’s initial response to the COVID-19 pandemic.” International Journal of Disaster Risk Reduction 64. doi: 10.1016/j.ijdrr.2021.102516.
  • Loeffler, Elke. 2020a. “Assessing the impact of co-production on pathways to outcomes in public services: the case of policing and criminal justice.” International public management journal 23 (2):205–23. doi: 10.1080/10967494.2019.1668895.
  • Loeffler, Elke. 2020b. “User and Community Co-production of Public Value.” In, 31–57. Cham: Springer International Publishing.
  • *Loeffler, Elke. 2021a. “Challenges to Effective Co-production of Public Services and Outcomes.” In Co-Production of Public Services and Outcomes, 247–333. Cham: Palgrave Macmillan.
  • *Loeffler, Elke. 2021b. “Co-production in Health, Social Care and Public Safety.” In Co-Production of Public Services and Outcomes, 177–246. Cham: Palgrave Macmillan.
  • Loeffler, Elke. 2021c. Co-production of public services and outcomes. Cham: Palgrave Macmillan.
  • *Loeffler, Elke. 2021d. “Evaluating Co-production.” In Co-Production of Public Services and Outcomes, 335–93. Cham: Palgrave Macmillan.
  • *Loeffler, Elke, and Tony Bovaird. 2018. “Assessing the effect of co-production on outcomes, service quality and efficiency.” In Co-Production and Co-Creation: Engaging citizens in Public Services, edited by T. Brandsen, T. Steen and B. Verschuere, 269–80. New York: Routledge.
  • *Amorim Lopes, Teresa Sofia, and Helena Alves. 2020. “Coproduction and cocreation in public care services: a systematic review.” The International journal of public sector management 33 (5): 561–78. doi: 10.1108/IJPSM-10-2019-0259.
  • *Lwembe, Saumu, Stuart A. Green, Jennifer Chigwende, Tom Ojwang, and Ruth Dennis. 2017. “Co-production as an approach to developing stakeholder partnerships to reduce mental health inequalities: an evaluation of a pilot service.” Prim Health Care Res Dev 18 (1):14–23. doi: 10.1017/S1463423616000141.
  • *McHunu, Ntuthuko, and Francois Theron. 2018. “Case Study—Amadiba Adventures: Co-Creating Community-Based Tourism.” In, 281–3. Routledge.
  • *McKenna, Dave. 2020. “Co-assessment Through Citizens and Service Users in Audit, Inspection and Scrutiny.” In The Palgrave Handbook of Co-Production of Public Services and Outcomes, edited by E. Loeffler and T. Bovaird, 451–67. Cham: Springer International Publishing.
  • *McMillan, Rebecca, Susan Spronk, and Calais Caswell. 2014. “Popular participation, equity, and co-production of water and sanitation services in Caracas, Venezuela.” Water international 39 (2):201–15. doi: 10.1080/02508060.2014.886844.
  • McMullin, Caitlin. 2023. “Individual, Group, and Collective Co-production: The Role of Public Value Conceptions in Shaping Co-production Practices.” Administration & Society 55 (2):239–63. doi: 10.1177/00953997221131790.
  • *Mees, H., A. Crabbe, and P. P. J. Driessen. 2017. “Conditions for citizen co-production in a resilient, efficient and legitimate flood risk governance arrangement. A tentative framework.” Journal of Environmental Policy & Planning 19 (6):827–42. doi: 10.1080/1523908x.2017.1299623.
  • *Meijer, Albert. 2016. “Coproduction as a structural transformation of the public sector.” The International journal of public sector management 29 (6):596–611. doi: 10.1108/IJPSM-01-2016-0001.
  • *Meriluoto, Taina. 2018. “Case study-experts-by-experience in Finnish social welfare.” In Co-Production and Co-Creation: Engaging Citizens in Public Services, edited by T. Brandsen, T. Steen and B. Verschuere, 294–6. New York: Routledge.
  • Nabatchi, Tina. 2012. “Putting the “Public” Back in Public Values Research: Designing Participation to Identify and Respond to Values.” Public Admin Rev 72 (5):699–708. doi: 10.1111/j.1540-6210.2012.02544.x.
  • Nabatchi, Tina. 2017. “Public Values Frames in Administration and Governance.” Perspectives on Public Management and Governance 1 (1):59–72. doi: 10.1093/ppmgov/gvx009.
  • Nabatchi, Tina, Alessandro Sancino, and Mariafrancesca Sicilia. 2017. “Varieties of Participation in Public Services: The Who, When, and What of Coproduction.” Public administration review 77 (5):766–76. doi: 10.1111/puar.12765.
  • *Nieuwenhuizen, Wouter, and Albert Meijer. 2020. “ICT-Based Co-production: A Public Values Perspective.” In The Palgrave Handbook of Co-Production of Public Services and Outcomes, edited byE. Loeffler and T. Bovaird, 577–94. Cham: Springer International Publishing.
  • *Ntumba, Peter Ngala. 2018. “Case Study—Co-Creation and Empowerment: The Case of DR Congo in Agricultural and Rural Sector.” In Co-Production and Co-Creation, 240–2. Routledge.
  • Osborne, Stephen P., and Kirsty Strokosch. 2022. “Participation: Add-on or core component of public service delivery?“ Australian Journal of Public Administration 81 (1):181–200. doi: 10.1111/1467-8500.12536.
  • *Ostling, Alina. 2017. “Social Innovation in Practice: Opportunities for Citizens and Governments.” Beyond Bureaucracy, edited by Alois A. Paulin, Leonidas G. Anthopoulos and Christopher G. Reddick, 117–31. Cham: Springer International Publishing.
  • Page, Matthew J., David Moher, Patrick M. Bossuyt, Isabelle Boutron, Tammy C. Hoffmann, Cynthia D. Mulrow, Larissa Shamseer, et al. 2021. “PRISMA 2020 explanation and elaboration: Updated guidance and exemplars for reporting systematic reviews.” Bmj 372:n160–n. doi: 10.1136/bmj.n160.
  • Pawson, Ray. 2006. Evidence-based policy: a realist perspective. London: Sage.
  • Pestoff, Victor. 2009. “Towards a paradigm of democratic participation: Citizen participation and co-production of personal social services in Sweden.” Annals of Public and Cooperative economics 80 (2):197–224. doi: 10.1111/j.1467-8292.2009.00384.x.
  • *Pestoff, Victor A. 2020. “Can Co-production Promote Participatory Public Governance?“ In, 561–76. Cham: Springer International Publishing.
  • Pollock, Philip H. 1983. “The Participatory Consequences of Internal and External Political Efficacy: A Research Note.” Political research quarterly 36 (3):400–9. doi: 10.1177/106591298303600306.
  • *Rabin, Borsika A., Kelli L. Cain, Paul Watson, William Oswald, Louise C. Laurent, Audra R. Meadows, Marva Seifert, et al. 2023. “Scaling and sustaining COVID-19 vaccination through meaningful community engagement and care coordination for underserved communities: hybrid type 3 effectiveness-implementation sequential multiple assignment randomized trial.” Implementation science : IS 18 (1):28. doi: 10.1186/s13012-023-01283-2.
  • *Robert, Glenn, Sara Donetto, and Oli Williams. 2020. “Co-designing Healthcare Services with Patients.” In The Palgrave Handbook of Co-Production of Public Services and Outcomes, edited by E. Loeffler and T. Bovaird, 313–33. Cham: Springer International Publishing.
  • Rodriguez Müller, A. Paula, Cesar Casiano Flores, Valerie Albrecht, Trui Steen, and Joep Crompvoets. 2021. “A Scoping Review of Empirical Evidence on (Digital) Public Services Co-Creation.” Administrative Sciences 11 (4):130. doi: 10.3390/admsci11040130.
  • *Sancino, Alessandro. 2016. “The Meta Co-production of Community Outcomes: Towards a Citizens’ Capabilities Approach.” Voluntas (Manchester, England) 27 (1):409–24. doi: 10.1007/s11266-015-9596-9.
  • *Scupola, Ada, and Ines Mergel. 2022. “Co-production in digital transformation of public administration and public value creation: The case of Denmark.” Government information quarterly 39 (1):101650. doi: 10.1016/j.giq.2021.101650.
  • *Kang, Sinah, and Gregg G. Van Ryzin. 2019. “Coproduction and trust in government: evidence from survey experiments.” Public management review 21 (11):1646–64. doi: 10.1080/14719037.2019.1619812.
  • *Steen, Trui, Taco Brandsen, and Bram Verschuere. 2018. “The Dark Side of Co-Creation and Co-Production: Seven Evils.” In Co-Production and Co-Creation: Engaging citizens in Public Services, edited by Taco Brandsen, Trui Steen and Bram Verschuere, 284–93. New York: Routledge.
  • Straussman, Jeffrey D. 2020. “Co-production at the front line: a user reflection on theory and practice.” Public management review: 1-7. doi: 10.1080/14719037.2020.1784635.
  • *Sudhipongpracha, T. 2018. “Exploring the effects of coproduction on citizen trust in government a cross-national comparison of community-based diabetes prevention programmes in Thailand and the United States.” Journal of Asian public policy 11 (3):350–68. doi: 10.1080/17516234.2018.1429237.
  • *Sudhipongpracha, T., and A. Wongpredee. 2016. “Decentralizing decentralized governance: Community empowerment and coproduction of municipal public works in Northeast Thailand.” Community Development Journal 51 (2):302–19. doi: 10.1093/cdj/bsv026.
  • *Jo, Suyeon, and Tina Nabatchi. 2018. “Co-production, co-creation, and citizen empowerment.” In Co-Production and Co-Creation: Engaging citizens in Public Services, edited by Taco Brandsen, Trui Steen and Bram Verschuere, 231–9. New York: Routledge.
  • *Murray Svidronova, Maria, Beata Mikušová Meričková, and Juraj Nemec. 2019. “Inclusion by Co-Production of Social Housing: The Slovak Experience.” Central European public administration review (Online) 17 (2):205–18. doi: 10.17573/cepar.2019.2.10.
  • *Thomsen, Mette Kjærgaard, Martin Baekgaard, and Ulrich Thy Jensen. 2020. “The Psychological Costs of Citizen Coproduction.” Journal of public administration research and theory 30 (4):656–73. doi: 10.1093/jopart/muaa001.
  • Torfing, Jacob, Eva Sørensen, and Asbjørn Røiseland. 2019. “Transforming the public sector into an arena for co-creation: Barriers, drivers, benefits, and ways forward.” Administration & Society 51 (5):795–825.
  • Torvinen, Hannu, and Pauliina Ulkuniemi. 2016. “End-user engagement within innovative public procurement practices: A case study on public–private partnership procurement.” Industrial marketing management 58:58–68. doi: 10.1016/j.indmarman.2016.05.015.
  • *Tsai, Lily L. 2011. “Friends or Foes? Nonstate Public Goods Providers and Local State Authorities in Nondemocratic and Transitional Systems.” Studies in comparative international development 46 (1):46–69. doi: 10.1007/s12116-010-9078-4.
  • *Tuurnas, Sanna, Jari Stenvall, and Pasi-Heikki Rannisto. 2016. “The impact of co-production on frontline accountability: the case of the conciliation service.” International review of administrative sciences 82 (1):131–49. doi: 10.1177/0020852314566010.
  • van de Schoot, Rens, Jonathan de Bruin, Raoul Schram, Parisa Zahedi, Jan de Boer, Felix Weijdema, Bianca Kramer, et al. 2021. “An open source machine learning framework for efficient and transparent systematic reviews.” Nature machine intelligence 3 (2):125–33. doi: 10.1038/s42256-020-00287-7.
  • *Vanleene, Daphne, and Bram, Verschuere. 2018. “Case study-the rabot neighbourhood: Co-production in community development.” In Co-Production and Co-Creation: Engaging Citizens in Public Services, edited by T. Brandsen, T. Steen and B. Verschuere, 255–7. New York: Routledge.
  • *Vanleene, Daphne, Joris Voets, and Bram Verschuere. 2017. “The Co-production of a Community: Engaging Citizens in Derelict Neighbourhoods.” Voluntas (Manchester, England) 29 (1):201–21. doi: 10.1007/s11266-017-9903-8.
  • *Verschuere, Bram, Taco Brandsen, and Victor Pestoff. 2012. “Co-production: The State of the Art in Research and the Future Agenda.” Voluntas (Manchester, England) 23 (4):1083–101. doi: 10.1007/s11266-012-9307-8.
  • *Verschuere, Bram, Daphne Vanleene, Trui Steen, and Taco Brandsen. 2018. “Democratic co-production: Concepts and determinants.” In Co-Production and Co-Creation: Engaging citizens in Public Services, edited by Taco Brandsen, Trui Steen and Bram Verschuere, 243–51. New York: Routledge.
  • *von Heimburg, Dina, Susanne Vollan Langås, and Asbjørn Røiseland. 2023. “From co-creation to public value through collaborative platforms-the case of Norwegian kindergartens.” Public Money & Management 43 (1):26–35. doi: 10.1080/09540962.2022.2120295.
  • *Voorberg, W. H., V. J. J. M. Bekkers, and L. G. Tummers. 2015. “A Systematic Review of Co-Creation and Co-Production: Embarking on the social innovation journey.” Public management review 17 (9):1334–57. doi: 10.1080/14719037.2014.930505.
  • *Warwick-Booth, L., R. Cross, S. Coan, and P. Fisher. 2022. “‘You’re not going to give a monkey’s chuff’: exploring co-production in the design of services for women who have experienced sexual violence.” Perspectives in Public Health 142 (4):231–6. doi: 10.1177/17579139221106838.
  • *Williams, Brian N., Seong-Cheol Kang, and Japera Johnson. 2016. “(Co)-Contamination as the Dark Side of Co-Production: Public value failures in co-production processes.” Public management review 18 (5):692–717. doi: 10.1080/14719037.2015.1111660.
  • *Xuan, Tu. 2018. “Case study-co-production of new immigrant services in Hong Kong: Facilitating the integration of new immigrants into community.” In Co-Production and Co-Creation: Engaging Citizens in Public Services, edited by T. Brandsen, T. Steen and B. Verschuere, 252–4. New York: Routledge.
  • *Yeo, Jungwon, and Eun Sun Lee. 2020. “Whole community co-production: a full picture behind the successful COVID-19 response in S. Korea.” Transforming government 15 (2):248–60. doi: 10.1108/TG-05-2020-0088.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.