References
- Kotter JP (1995) Leading change: why transformation efforts fail. Harvard Business Review, March/April: 59–67.
- Deming WE (1983) Out of the Crisis. Massachusetts Institute of Technology Centre for Advanced Engineering Study xiii: Cambridge, MA, 1999, 507.
Further reading
- Kotter JP (1990) What leaders really do. Harvard Business Review, May/June, 103–11.
- RCP London, Dr Emma Vaux. www.rcplondon.ac.uk/sites/default/files/documents/pdsa-cycles.pdf
- NHS Institute for Innovation. www.institute.nhs.uk/quality_and_service_improvement_tools/quality_and_service_improvement_tools/plan_do_study_act.html
- BMJ Systematic review of PDSA. http://qualitysafety.bmj.com/content/early/2013/09/11/bmjqs-2013-001862.full