223
Views
0
CrossRef citations to date
0
Altmetric
Teaching Exchange

De-escalating emotions: a process

References

  • Sargeant J, Mcnaughton E, Mercer S, et al. Providing feedback: exploring a model (emotion, content, outcomes) for facilitating multisource feedback. Med. Teach. 2011;33:744–749.10.3109/0142159X.2011.577287
  • Albardiaz R. Is Charm a primary care physician communication skill? Edu. Primary Care. 2016;27:81–82.
  • Schmidt HG, Van Gog T, Schult SCE, et al. Do patients disruptive behaviour influence the accuracy of a doctor’s diagnosis? A randomised experiment. BMJ Qual. Saf. 2016. bmjqs-2015-004109 Published Online First: 7 March 2016. doi:10.1136/bmjqs-2015-004109.
  • Anderson L, Clarke J. De-escalating verbal aggression in primary care settings. Nurse Pract. 1996;21:95–107.10.1097/00006205-199610000-00007
  • Richmond J, Berlin J, Fishkind A, et al. Verbal de-escalation of the agitated patient: consensus statement of the American association for emergency psychiatry project BETA de-escalation workgroup. Western J. Emergency Med. 2012;13:17–25.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.