References
- Barkema , H. G. and Shvyrkov , O. 2007 . Does top management team diversity promote or hamper foreign expansion? . Strategic Management Journal , 28 ( 7 ) : 663 – 674 .
- Brudan , A. 2010 . Rediscovering performance management: Systems, learning and integration . Measuring Business Excellence , 14 ( 1 ) : 109 – 123 .
- Collins , J. 2001 . Good to great , Sydney : Random House Business Books .
- Dahlgaard , J. J. and Dahlgaard-Park , S. M. 2006 . Lean production, six sigma quality and company culture . TQM Magazine , 18 ( 3 ) : 263 – 281 .
- Dahlgaard-Park , S. M. 1999 . The evolution patterns of quality management: Some reflections on the quality movement . Total Quality Management , 10 ( 4–5 ) : 473 – 480 .
- Dahlgaard-Park , S. M. 2008 . Reviewing the European excellence model from a management control view . The TQM Journal , 20 ( 2 ) : 98 – 116 .
- Dahlgaard-Park , S. M. and Dahlgaard , J. J. 2007 . Excellence – 25 years evolution . Journal of Management History , 13 ( 4 ) : 371 – 393 .
- Dahlgaard-Park , S. M. , Dahlgaard , J. J. and Edgeman , R. L. 1998 . Core values – the precondition for business excellence . Total Quality Management , 9 ( 4–5 ) : 51 – 55 .
- European Foundation for Quality Management (EFQM) . 1999a . The EFQM excellence model , Brussels : EFQM .
- European Foundation for Quality Management (EFQM) . 1999b . Assessing for excellence: A practical guide for self-assessment , Brussels : EFQM .
- Fornari, A., & Maszle, G. (2004). Lean six sigma leads xerox. Retrieved from www.asq.org/pub/sixsigma/past/vol3_issue4/ssfmv3i4xerox.pdf
- Giffi , C. , Roth , A. and Seal , G. M. 1990 . Competing in world class manufacturing: America's 21st century challenge , Homewood, IL : Business One Irwin .
- Gratton , L. and Ghoshal , S. 2005 . Beyond best practice . MIT Sloan Management Review , 46 ( 3 ) : 49 – 57 .
- Hamel , G. and Prahalad , C. K. 1994 . Competing for the future , Boston, MA : Harvard Business Press .
- Hammer, M., & Champy, J. (1993). Reengineering the corporation: A manifesto for business revolution (3rd ed.). London: Harper Business
- Hammer , M. and Goding , J. P. 2001 . Putting six sigma in perspective . Quality , 40 ( 10 ) : 58 – 63 .
- Hayes , R. H. and Wheelwright , S. C. 1984 . Restoring our competitive edge: Competing through manufacturing , New York, NY : John Wiley & Sons .
- Hofstede , G. 2003 . Culture's consequences: Comparing values, behaviors, institutions and organizations across nations , London : Sage Publications .
- Hum , S. H. and Leow , L. H. 1996 . Strategic manufacturing effectiveness: An empirical study based on the Hayes–Wheelwright framework . International Journal of Operations & Production Management , 16 ( 4 ) : 4 – 18 .
- Kim , W. C. and Mauborgne , R. 2005 . Blue ocean strategy , Boston, MA : Harvard Business School Press .
- Leonard , D. and McAdam , R. 2002 . The role of the business excellence model in operational and strategic decision making . Management Decision , 40 ( 1 ) : 17 – 25 .
- McAdam , R. and O'Neill , E. 1999 . Taking a critical perspective to the European business excellence model using a balanced scorecard approach: A case study in the service sector . Managing Service Quality , 9 ( 3 ) : 191 – 197 .
- McGahan , A. M. 2004 . How industries evolve. Principles for achieving and sustaining superior performance , Boston, MA : Harvard Business School Press .
- Morita , M. and Flynn , E. J. 1997 . The linkage among management systems, practices and behavior in successful manufacturing strategy . International Journal of Operations & Production Management , 17 ( 10 ) : 967 – 993 .
- Oliver , N. , Delbridge , R. , Jones , D. and Lowe , J. 1994 . World class manufacturing: Further evidence in the lean production debate . British Journal of Management , 5 : S53 – S63 .
- Oliver , N. , Delbridge , R. and Lowe , J. 1996 . Lean production practices and manufacturing performance: International comparisons in the auto components industry . British Journal of Management , 7 : S29 – S44 .
- Peters , T. 1987 . Thriving on chaos: Handbook for a management revolution , New York, NY : Harper Business .
- Peters , T. and Waterman , B. 1982 . In search of excellence: Lessons from American best-run companies , New York, NY : Harper & Row .
- Peters , T. J. and Austin , N. 1985 . A passion for excellence – the leadership difference , London : HarperCollins .
- Porter , M. E. 1998 . Competitive strategy: Techniques for analyzing industries and competitors , New York, NY : Free Press .
- Schonberger , R. J. 1986 . World class manufacturing: The lessons of simplicity applied , New York, NY : Macmillan .
- Schonberger , R. J. 1996 . World class manufacturing: The next decade , New York, NY : Free Press .
- Talwar , B. 2009 . Comparative study of core values of excellence models vis-à-vis human values . Measuring Business Excellence , 13 ( 4 ) : 34 – 46 .
- Taticchi , P. , Tonelli , F. and Cagnazzo , L. 2010 . Performance measurement and management: A literature review and a research agenda . Measuring Business Excellence , 14 ( 1 ) : 4 – 18 .
- Voss , C. A. 1995 . Alternative paradigms for manufacturing strategy . International Journal of Operations and Production Management , 15 ( 4 ) : 5 – 16 .
- Voss , C. A. and Blackmon , K. 1997 . International manufacturing strategies: Context, content and change , London : Springer .
- Watson , G. H. 2003 . “ Six sigma: An evolving stage in the maturity of quality ” . In Quality into the 21st century , Edited by: Conti , T. , Kondo , Y. and Watson , G. H. 219 – 236 . Milwaukee, WI : IAQ, ASQ Quality Press .
- Williams , R. , Bertsch , B. , Van Der Wiele , A. , Van Iwaarden , J. and Dale , B. 2006 . Self-assessment against business excellence models: A critique and perspective . Total Quality Management and Business Excellence , 17 ( 10 ) : 1287 – 1298 .
- Womack , J. , Jones , D. and Roos , D. 1991 . The machine that changed the world , New York, NY : Rawson Associates .