ISO 9001 certification and failure risk: any relationship?

References

• Aba, E. K., Badar, M. A., & Hayden, M. A. (2016). Impact of ISO 9001 certification on firms financial operating performance. International Journal of Quality & Reliability Management, 33(1), 78–89. doi: 10.1108/IJQRM-02-2014-0021
   Web of Science ®Google Scholar
• ACCREDIA, Databases of Accredited and Recognized Bodies – Certification, Inspection and Verification Bodies, Testing, Medical and Calibration Laboratories, PTP and PMR – and Organizations with management system certified. Retrieved May 14, 2014, from http://www.accredia.it
   Google Scholar
• Altman, E. I. (1968). Financial ratios, discriminant analysis and the prediction of corporate bankruptcy. Journal of Finance, 23(4), 589–609. doi: 10.1111/j.1540-6261.1968.tb00843.x
   Web of Science ®Google Scholar
• Altman, E. I. (1993). Corporate financial distress and bankruptcy (2nd ed.). New York, NY: Wiley.
   Google Scholar
• Altman, E. I., Danovi, A., & Falini, A. (2013). Z-score models’ application to Italian companies subject to extraordinary administration. Forum Bancaria, 4, 24–37.
   Google Scholar
• Altman, E. I., Hadelman, R. G., & Narayanan, P. (1977). Zeta analysis, a new model to identify bankruptcy risk of corporations. Journal of Banking and Finance, 1, 29–51. doi: 10.1016/0378-4266(77)90017-6
   Google Scholar
• Altman, E. I., & Hotchkiss, E. (2005). Corporate financial distress & bankruptcy (3rd ed.). Hoboken, NJ: Wiley.
   Google Scholar
• Bell, M., & Omachonu, V. (2011). Quality system implementation process for business success. International Journal of Quality & Reliability Management, 28(7), 723–734. doi: 10.1108/02656711111150814
   Google Scholar
• Bureau Van Dijk. AIDA Database. Retrieved May 14, 2014, from http://www.bvdinfo.com
   Google Scholar
• Camera dei Deputati. (2005). Gazzetta Ufficiale n. 111 del 14 maggio 2005 – Supplemento ordinario n. 91.
   Google Scholar
• Dick, G. P. (2000). ISO 9000 certification benefits, reality or myth? The TQM Magazine, 12(6), 365–371. doi: 10.1108/09544780010351517
   Google Scholar
• Dick, G. P. M., Heras, I., & Casadesús, M. (2008). Shedding light on causation between ISO 9001 and improved business performance. International Journal of Operations & Production Management, 28(7), 687–708. doi: 10.1108/01443570810881811
   Web of Science ®Google Scholar
• European Commission. (2003). COMMISSION RECOMMENDATION of 6 May 2003 concerning the definition of micro, small and medium-sized enterprises (notified under document number C(2003) 1422), (2003/361/EC).
   Google Scholar
• European Council. (1978). Fourth Council Directive of 25 July 1978 based on Article 54(3)(g) of the Treaty on the annual accounts of certain types of companies, (78/660/EEC).
   Google Scholar
• Everitt, B. S., & Dunn, G. (2010). Applied multivariate data analysis (2nd ed.). London: Wiley.
   Google Scholar
• Feng, M., Terziovski, M., & Samson, D. (2008). Relationship of ISO 9001:2000 quality system certification with operational and business performance. A survey in Australia and New Zealand-based manufacturing and service companies. Journal of Manufacturing Technology Management, 19(1), 22–37. doi: 10.1108/17410380810843435
   Google Scholar
• Franceschini, F., Galetto, M., Maisano, D., & Mastrogiacomo, L. (2010). Clustering of European countries based on ISO 9000 certification diffusion. International Journal of Quality and Reliability Management, 27(5), 558–575. doi: 10.1108/02656711011043535
   Google Scholar
• Franceschini, F., Galetto, M., Maisano, D., & Mastrogiacomo, L. (2011a). ISO/TS 16949: Analysis of the diffusion and current trends. Proceedings of the Institution of Mechanical Engineers. Part B, Journal of Engineering Manufacture, 225(5), 735–745. doi: 10.1177/2041297510394061
   Web of Science ®Google Scholar
• Franceschini, F., Galetto, M., Maisano, D., & Mastrogiacomo, L. (2011b). A proposal of a new paradigm for national quality certification systems. International Journal of Quality and Reliability Management, 28(4), 364–382. doi: 10.1108/02656711111121799
   Google Scholar
• Gnesi, C., Segre, E., Villa, A. (2010). Rapporto Quars 2010 – Indice di Qualità Regionale dello Sviluppo. Retrieved from May 14, 2014, from http://www.sbilanciamoci.org/quars
   Google Scholar
• Hardie, N. (1998). The effects of quality on business performance. Quality Management Journal, 5(3), 65–83.
   Google Scholar
• Heras, I., Dick, G., & Casadesús, M. (2002). ISO 9000 registration’s impact on sales and profitability: A longitudinal analysis of performance before and after accreditation. International Journal of Quality & Reliability Management, 19(6), 774–91. doi: 10.1108/02656710210429618
   Google Scholar
• Infocamere. Database. Retrieved from May 14, 2014, from http://www.infocamere.it
   Google Scholar
• ISO (2013). The ISO survey of management system standard certifications – 2012. Geneva: Author.
   Google Scholar
• ISO 19011. (2011). Guidelines for auditing management systems. Geneva: Author.
   Google Scholar
• ISO 9000. (2005). Quality management systems – fundamentals and vocabulary. Geneva: Author.
   Google Scholar
• ISO 9001. (2008). Quality management systems – requirements. Geneva: Author.
   Google Scholar
• ISO 9004. (2009). Managing for the sustained success of an organization – a quality management approach. Geneva: Author.
   Google Scholar
• Jones, R., Arndt, G., & Kustin, R. (1997). ISO 9000 among Australian companies: Impact of time and reasons for seeking certification on perceptions of benefits received. International Journal of Quality & Reliability Management, 14(7), 650–660. doi: 10.1108/02656719710173258
   Google Scholar
• Karapetrovic, S., Casadesús, M., & Heras, I. (2010). What happened to the ISO 9000 lustre? An eight-year study. Total Quality Management & Business Excellence, 21(3), 245–267. doi: 10.1080/14783360903553149
   Web of Science ®Google Scholar
• Koc, T. (2007). The impact of ISO 9000 quality management systems on manufacturing. Journal of Materials Processing Technology, 186(1–3), 207–213. doi: 10.1016/j.jmatprotec.2006.12.034
   Web of Science ®Google Scholar
• Lebart, L., Morineau, A., & Warwick, K. M. (1984). Multivariate descriptive statistical analysis. New York, NY: Wiley.
   Google Scholar
• Lima, M., Resende, M., & Hasenclever, L. (2000). Quality certification and performance of Brazilian firms: An empirical study. International Journal of Production Economics, 66(2), 143–147. doi: 10.1016/S0925-5273(99)00118-8
   Web of Science ®Google Scholar
• Marimon, F., Casadesús, M., & Heras, I. (2010). Certification intensity level of the leading nations in ISO 9000 and ISO 14000 standards. International Journal of Quality & Reliability Management, 27(9), 1002–1020. doi: 10.1108/02656711011084800
   Google Scholar
• Marimon, F., Heras, I., & Casadesús, M. (2009). ISO 9000 and ISO 14000 standards: A projection model for the decline phase. Total Quality Management and Business Excellence, 20(1), 1–21. doi: 10.1080/14783360802614257
   Web of Science ®Google Scholar
• Marín, L. M., & Ruiz-Olalla, M. C. (2011). ISO 9000:2000 certification and business results. International Journal of Quality & Reliability Management, 28(6), 649–661. doi: 10.1108/02656711111141201
   Google Scholar
• Martínez-Costa, M., Choi, T. Y., Martínez, J. A., & Martínez-Lorente, A. R. (2009). ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited. Journal of Operations Management, 27, 495–511. doi: 10.1016/j.jom.2009.04.002
   Web of Science ®Google Scholar
• Minitab® (2014). Minitab® 17 user manual. https://www.minitab.com/uploadedFiles/Documents/getting-started/Minitab17_GettingStarted-en.pdf.
   Google Scholar
• Porter, M. E. (2011). Competitive advantage of nations: Creating and sustaining superior performance. New York, NY: Simon and Schuster.
   Google Scholar
• Rahman, S. (2001). A comparative study of TQM practice and organizational performance of SMEs with and without ISO 9000 certification. International Journal of Quality & Reliability Management, 18(1), 35–49. doi: 10.1108/02656710110364486
   Google Scholar
• Rusjan, B., & Alič, M. (2010). Capitalising on ISO 9001 benefits for strategic results. International Journal of Quality & Reliability Management, 27(7), 756–778. doi: 10.1108/02656711011062372
   Google Scholar
• Sampaio, P., Saraiva, P., & Guimarães Rodrigues, A. (2009). ISO 9001 certification research: Questions, answers and approaches. International Journal of Quality & Reliability Management, 26(1), 38–58. doi: 10.1108/02656710910924161
   Google Scholar
• Sampaio, P., Saraiva, P., & Guimarães Rodrigues, A. (2011). The economic impact of quality management systems in Portuguese certified companies: Empirical evidence. International Journal of Quality & Reliability Management, 28(9), 929–950. doi: 10.1108/02656711111172522
   Google Scholar
• Srivastav, A. K. (2010). Impact of ISO 9000 implementation on the organization. International Journal of Quality & Reliability Management, 27(4), 438–450. doi: 10.1108/02656711011035138
   Google Scholar
• Terziovski, M., Power, D., & Sohal, A. (2003). The longitudinal effects of the ISO 9000 certification process on business performance. European Journal of Operational Research, 146(3), 580–595. doi: 10.1016/S0377-2217(02)00252-7
   Web of Science ®Google Scholar
• Texeira Quirós, J., & do Rosário Fernandes Justino, M. (2013). A comparative analysis between certified and non-certified companies through the quality management system. International Journal of Quality & Reliability Management, 30(9), 958–969. doi: 10.1108/IJQRM-04-2011-0059
   Google Scholar
• Yahya, S., & Goh, W. (2001). The implementation of an ISO 9000 quality system. International Journal of Quality, 18, 941–966.
   Google Scholar