The impact of COVID-19 on the service business industry: insights from a bibliometric review

References

• Abd Hamid, N., Yaacob, Z., Ibrahim, Z., Azizan, S., & Rashid, N. (2021). A socio-economic perspective of B40 household budgets in Malaysia. Journal of Contemporary Issues in Business and Government, 27(2), 19–24.
   Google Scholar
• Abumere, F. A. (2021). Taxation in the COVID-19 pandemic: To pay or not to pay. Philosophia. https://doi.org/10.1007/s11406-021-00354-2
   Google Scholar
• Agrawal, A. (2021). Sustainability of airlines in India with COVID-19: Challenges ahead and possible way-outs. Journal of Revenue and Pricing Management, 20(4), 457–472. https://doi.org/10.1057/s41272-020-00257-z
   Web of Science ®Google Scholar
• Ahuja, G., Verma, M., & Patkar, D. (2021). Financial impact of COVID-19 on radiology practice in India. Indian Journal of Radiology and Imaging, 31(5), S31–S37.
   PubMed Web of Science ®Google Scholar
• Al-Abrrow, H., Al-Maatoq, M., Alharbi, R. K., Alnoor, A., Abdullah, H. O., Abbas, S., & Khattak, Z. Z. (2021). Understanding employees’ responses to the COVID-19 pandemic: The attractiveness of healthcare jobs. Global Business and Organizational Excellence, 40(2), 19–33. https://doi.org/10.1002/joe.22070
   Google Scholar
• Al-Busaidi, I. S., & Martin, M. (2020). The transition to a “virtual practice” in primary care during the COVID-19 pandemic: Experience from one medical centre in New Zealand. The New Zealand Medical Journal, 133(1520), 91–98.
   PubMed Web of Science ®Google Scholar
• Almeida, F. (2020). The role of tech startups in the fight against COVID-19. World Journal of Science, Technology and Sustainable Development, 18(1), 64–75. https://doi.org/10.1108/WJSTSD-04-2020-0030
   Web of Science ®Google Scholar
• Aqeel, U., John, S., Rasool, I., & Kukreja, A. (2020). Analyzing the impact of economic shock due to Corona viral disease-19 on consumer behavior pattern: A cross sectional study conducted in Delhi and national capital region. Bioscience Biotechnology Research Communications, 13(4), 1926–1937. https://doi.org/10.21786/bbrc/13.4/44
   Web of Science ®Google Scholar
• Ayers, S. M., & Crawley, D. (2020). The effect of COVID-19 on Hartsfield–Jackson Atlanta International Airport, and resumption of operations. Journal of Airport Management, 15(1), 49–58.
   Google Scholar
• Bartsch, S., Weber, E., Büttgen, M., & Huber, A. (2020). Leadership matters in crisis-induced digital transformation: How to lead service employees effectively during the COVID-19 pandemic. Journal of Service Management, 32(1), 71–85. https://doi.org/10.1108/JOSM-05-2020-0160
   Web of Science ®Google Scholar
• Bauer, L. B., Bloch, D., & Merkert, R. (2020). Ultra long-haul: An emerging business model accelerated by COVID-19. Journal of Air Transport Management, 89, Article 101901. https://doi.org/10.1016/j.jairtraman.2020.101901
   Google Scholar
• Beland, L. P., Fakorede, O., & Mikola, D. (2020). Short-term effect of COVID-19 on self-employed workers in Canada. Canadian Public Policy, 46(1), S66–S81. https://doi.org/10.3138/cpp.2020-076
   Google Scholar
• Belhadi, A., Kamble, S., Jabbour, C. J. C., Gunasekaran, A., Ndubisi, N. O., & Venkatesh, M. (2021). Manufacturing and service supply chain resilience to the COVID-19 outbreak: Lessons learned from the automobile and airline industries. Technological Forecasting and Social Change, 163, Article 120447. https://doi.org/10.1016/j.techfore.2020.120447
   Google Scholar
• Benckendorff, P., & Zehrer, A. (2014). A network analysis of tourism research. Annals of Tourism Research, 43(7), 121–149.
   Google Scholar
• Berg, C. J., Callanan, R., Johnson, T. O., Schliecher, N. C., Sussman, S., Wagener, T. L., Meaney, M., & Henriksen, L. (2021). Vape shop and consumer activity during COVID-19 non-essential business closures in the USA. Tobacco Control, 30, e41–e44. https://doi.org/10.1136/tobaccocontrol-2020-056171
   PubMed Web of Science ®Google Scholar
• Bhatia, R. (2021). Telehealth and COVID-19: Using technology to accelerate the curve on access and quality healthcare for citizens in India. Technology in Society, 64, Article 101465. https://doi.org/10.1016/j.techsoc.2020.101465
   Google Scholar
• Bond, E. U., III, de Jong, A., Eggert, A., Houston, M. B., Kleinaltenkamp, M., Kohli, A. K., Ritter, T., & Ulaga, W. (2020). The future of B2B customer solutions in a post-COVID-19 economy: Managerial issues and an agenda for academic inquiry. Journal of Service Research, 23(4), 401–408. https://doi.org/10.1177/1094670520960230
   Web of Science ®Google Scholar
• Brewer, P., & Sebby, A. G. (2021). The effect of online restaurant menus on consumers’ purchase intentions during the COVID-19 pandemic. International Journal of Hospitality Management, 94, Article 102777. https://doi.org/10.1016/j.ijhm.2020.102777
   PubMed Web of Science ®Google Scholar
• Cassum, S., Mansoor, K., Hirji, A., David, A., & Aijaz, A. (2020). Challenges in teaching palliative care module virtually during COVID-19 era. Asia-Pacific Journal of Oncology Nursing, 7(4), 301–304. https://doi.org/10.4103/apjon.apjon_42_20
   PubMed Web of Science ®Google Scholar
• Chen, W. K., Riantama, D., & Chen, L. S. (2021). Using a text mining approach to hear voices of customers from social media toward the fast-food restaurant industry. Sustainability, 13(1), 1–17.
   Web of Science ®Google Scholar
• Choi, T. H., & Chiu, M. M. (2021). Toward equitable education in the context of a pandemic: Supporting linguistic minority students during remote learning. International Journal of Comparative Education and Development, 23(1), 14–22. https://doi.org/10.1108/IJCED-10-2020-0065
   Web of Science ®Google Scholar
• Coppola, P., & De Fabiis, F. (2020). Evolution of mobility sector during and beyond COVID-19: Viewpoint of industries, consultancies and public transport companies. Tema-Journal of Land Use Mobility and Environment, 81–90. https://doi.org/10.6092/1970-9870/6900
   Google Scholar
• Cudris-Torres, L., Olivella-López, G., Cuenca-Calderón, S. E., Barrios-Núñez, Á, Bonilla-Cruz, N. J., Bustos-Arcón, V., De Vivo, R., & R, A. (2020). Financial management and satisfaction with life in Colombians during confinement by COVID-19. Gaceta Médica de Caracas, 128(S2), S312–S319. https://doi.org/10.47307/GMC.2020.128.s2.18
   Google Scholar
• Danilin, I. V. (2020). The impact of the COVID crisis on the innovative potential of China’s internet platforms. Herald of the Russian Academy of Sciences, 90(6), 779–788. https://doi.org/10.1134/S1019331620060271
   PubMed Web of Science ®Google Scholar
• Deng, S. C., Wang, W. S., Xie, P. H., Chao, Y. F., & Zhu, J. R. (2020). Perceived severity of COVID-19 and post-pandemic consumption willingness: The roles of boredom and sensation-seeking. Frontiers in Psychology, 11, 2437.
   Web of Science ®Google Scholar
• Devitt, J., Malam, N., & Montgomery, L. (2021). A family medicine residency program's response to an impending COVID-19 surge. The Journal of the American Board of FamilyMedicine, 34(Suppl.), S217–S221. https://doi.org/10.3122/jabfm.2021.S1.200193
   PubMedGoogle Scholar
• Dinuzzi, V. P., Palomba, G., Minischetti, M., Amendola, A., Aprea, P., Luglio, G., De Palma, G. D., & Aprea, G. (2021). Telemedicine in patients with an ostomy during the COVID-19 pandemic: A retrospective observational study. Wound Management & Prevention, 67(1), 12–17. https://doi.org/10.25270/wmp.2021.1.1217
   PubMed Web of Science ®Google Scholar
• Donthu, N., Kumar, S., Mukherjee, D., Pandey, N., & Lim, W. M. (2021). How to conduct a bibliometric analysis: An overview and guidelines. Journal of Business Research, 133, 285–296. https://doi.org/10.1016/j.jbusres.2021.04.070
   Web of Science ®Google Scholar
• Ekmeil, F. A. R., Abumandil, M. S. S., Alkhawaja, M. I., Siam, I. M., & Alaklouk, S. A. A. (2021). Augmented reality and virtual reality revolutionize rusiness transformation in digital marketing tech industry analysts and visionaries during Coronavirus (COVID 19). Journal of Physics: Conference Series, 1860(1).
   Google Scholar
• Elsbach, K. D., & van Knippenberg, D. (2020). Creating high-impact literature reviews: An argument for ‘integrative reviews’. Journal of Management Studies, 57(6), 1277–1289. https://doi.org/10.1111/joms.12581
   Web of Science ®Google Scholar
• Fedushko, S., Ustyianovych, T., Syerov, Y., & Peracek, T. (2020). User-engagement score and SLIs/SLOs/SLAs measurements correlation of e-business projects through big data analysis. Applied Sciences, 10(24), 1–16.
   Google Scholar
• Filimonau, V. (2021). The prospects of waste management in the hospitality sector post COVID-19. Resources, Conservation and Recycling, 168, Article 105272. https://doi.org/10.1016/j.resconrec.2020.105272
   Google Scholar
• Galanakis, C. M., Rizou, M., Aldawoud, T. M. S., Ucak, I., & Rowan, N. J. (2021). Innovations and technology disruptions in the food sector within the COVID-19 pandemic and post-lockdown era. Trends in Food Science & Technology, 110, 193–200. https://doi.org/10.1016/j.tifs.2021.02.002
   PubMed Web of Science ®Google Scholar
• Galhotra, B., & Dewan, A. (2020). Impact of COVID-19 on digital platforms and change in E-commerce shopping trends. 4th International Conference on IoT in Social, Mobile, Analytics and Cloud. https://doi.org/10.1109/I-SMAC49090.2020.9243379
   Google Scholar
• Godwin, A. (2020). The contractual impact of COVID-19 on corporate and financial transactions. Australian Business Law Review, 48(2), 116–125.
   Web of Science ®Google Scholar
• Grunau, B., Helmer, J., Lee, S., Acker, J., Deakin, J., Armour, R., Tallon, J., Jenneson, S., Christenson, J., & Scheuermeyer, F. X. (2021). Decrease in emergency medical services utilization during early stages of the COVID-19 pandemic in British Columbia. Canadian Journal of Emergency Medicine, 23(2), 237–241. https://doi.org/10.1007/s43678-020-00062-y
   Web of Science ®Google Scholar
• Guevara, H. W. S. (2020). Approach to a logistic model to reduce costs for delivery at home of a seller of supplies in times of coronavirus. Advances in Science, Technology and Engineering Systems Journal, 5(5), 1308–1314. https://doi.org/10.25046/aj0505157
   Google Scholar
• Gupta, M., Palmer, R. J., & Brandt, J. (2020). Shifts in payment strategy to support the ‘stay-at-home’ workforce during the current COVID-19 pandemic: Survey results. Journal of Payments Strategy and Systems, 14(4), 411–425.
   Google Scholar
• Gurbaxani, A., & Gupte, R. (2021). A study on the impact of COVID-19 on investor behaviour of individuals in a small town in the state of Madhya Pradesh, India. Australasian Accounting Business and Finance Journal, 15(1), 70–92. https://doi.org/10.14453/aabfj.v15i1.6
   Web of Science ®Google Scholar
• Heinonen, K., & Strandvik, T. (2020). Reframing service innovation: COVID-19 as a catalyst for imposed service innovation. Journal of Service Management, 32(1), 101–112. https://doi.org/10.1108/JOSM-05-2020-0161
   Web of Science ®Google Scholar
• Hjørland, B. (2013). Facet analysis: The logical approach to knowledge organization. Information Processing & Management, 49(2), 545–557. https://doi.org/10.1016/j.ipm.2012.10.001
   Web of Science ®Google Scholar
• Hossain, M. (2021). The effect of the COVID-19 on sharing economy activities. Journal of Cleaner Production, 280, Article 124782. https://doi.org/10.1016/j.jclepro.2020.124782
   Google Scholar
• Ibrahim, F., Susanto, H., Haghi, P. K., & Setiana, D. (2020). Shifting paradigm of education landscape in time of the COVID-19 pandemic: Revealing of a digital education management information system. Applied System Innovation, 3(4), 1–21. https://doi.org/10.3390/asi3040049
   Google Scholar
• Isah, A., Aluh, D. O., Abba, A., Chukwu, P. O., Okpara, E. M., Abdullahi, A. S., Igboeli, N. U., Adibe, M. O., & Nworu, C. S. (2020). Impact of the COVID-19 national lockdown on pharmacy students’ productivity and their coping strategies in a developing country: An online survey in Nigerian universities. Pharmacy Education, 20(2), 249–259.
   Web of Science ®Google Scholar
• Islam, M. A., Igwe, P. A., Rahman, M., & Saif, A. N. M. (2021). Remote working challenges and solutions: Insights from SMEs in Bangladesh during the COVID-19 pandemic. International Journal of Quality and Innovation, 5(2), 119–140. https://doi.org/10.1504/IJQI.2021.117186
   Google Scholar
• Izzeldin, M., Muradoğlu, Y. G., Pappas, V., & Sivaprasad, S. (2021). The impact of COVID-19 on G7 stock markets volatility: Evidence from a ST-HAR model. International Review of Financial Analysis, 74, Article 101671. https://doi.org/10.1016/j.irfa.2021.101671
   Google Scholar
• Janiak, A., Machado, C., & Turén, J. (2021). COVID-19 contagion, economic activity and business reopening protocols. Journal of Economic Behavior & Organization, 182, 264–284. https://doi.org/10.1016/j.jebo.2020.12.016
   PubMed Web of Science ®Google Scholar
• Kanwivat, S. (2021). Factors influencing logistics management of 3 PL service companies to 4 PL in the recession of COVID-19. 22nd International Scientific Conference on Energy Management of Municipal Facilities and Sustainable Energy Technologies, 244, 08017.
   Google Scholar
• Kaygin, E., & Topcuoglu, E. (2020). The effects of COVID-19 pandemic upon tourism: A sample from the city of Kars. Journal of Mehmet Akif Ersoy University Economics and Administrative Sciences Faculty, 7(3), 782–805.
   Web of Science ®Google Scholar
• Kerigan, N. (2020). The consumer in lockdown: Consumer–merchant payments in a mobility-constrained environment. Journal of Payments Strategy and Systems, 14(2), 113–119.
   Google Scholar
• Khan, M. S., Saengon, P., Charoenpoom, S., Soonthornpipit, H., & Chongcharoen, D. (2021). The impact of organizational learning culture, workforce diversity and knowledge management on innovation and organization performance: A structural equation modeling approach. Human Systems Management, 40(1), 103–115. https://doi.org/10.3233/HSM-200984
   Web of Science ®Google Scholar
• Kim, J., Kim, J., & Wang, Y. (2021). Uncertainty risks and strategic reaction of restaurant firms amid COVID-19: Evidence from China. International Journal of Hospitality Management, 92, Article 102752. https://doi.org/10.1016/j.ijhm.2020.102752
   Google Scholar
• King, E. M., Randolph, H. L., Floro, M. S., & Suh, J. (2021). Demographic, health, and economic transitions and the future care burden. World Development, 140, Article 105371. https://doi.org/10.1016/j.worlddev.2020.105371
   Google Scholar
• Koren, M., & Pető, R. (2020). Business disruptions from social distancing. PLoS ONE, 15(9), Article e0239113. https://doi.org/10.1371/journal.pone.0239113
   Google Scholar
• Kruse, F. M., & Jeurissen, P. P. T. (2020). For-profit hospitals out of business? Financial sustainability during the COVID-19 epidemic emergency response. International Journal of Health Policy and Management, 9(10), 423–428.
   PubMed Web of Science ®Google Scholar
• Lafferty, N., MacCurtain, S., & McNamara, P. M. (2021). Donning the mask: The impact of COVID-19 on emotional labour performance. International Journal of Quality and Innovation, 5(2), 141–157. https://doi.org/10.1504/IJQI.2021.117187
   Google Scholar
• Li, Y., Yao, J., & Chen, J. (2021). The negative effect of scarcity cues on consumer purchase decisions in the hospitality industry during the COVID-19 pandemic. International Journal of Hospitality Management, 94, Article 102815. https://doi.org/10.1016/j.ijhm.2020.102815
   Google Scholar
• Liew, V. K. S. (2022). The effect of novel coronavirus pandemic on tourism share prices. Journal of Tourism Futures, 8(1), 109–124. https://doi.org/10.1108/JTF-03-2020-0045
   Web of Science ®Google Scholar
• Lim, W. M. (2021a). A marketing mix typology for integrated care: The 10 Ps. Journal of Strategic Marketing, 29(5), 453–469. https://doi.org/10.1080/0965254X.2020.1775683
   Web of Science ®Google Scholar
• Lim, W. M. (2021b). Toward an agency and reactance theory of crowding: Insights from COVID-19 and the tourism industry. Journal of Consumer Behaviour, 20(6), 1690–1694. https://doi.org/10.1002/cb.1948
   PubMed Web of Science ®Google Scholar
• Lim, W. M., Ciasullo, M. V., Douglas, A., & Kumar, S. (2022). Environmental social governance (ESG) and total quality management (TQM): A multi-study meta-systematic review. Total Quality Management & Business Excellence, 1–23. https://doi.org/10.1080/14783363.2022.2048952
   Web of Science ®Google Scholar
• Lin, T. Y., Wu, K. R., Chen, Y. S., Huang, W. H., & Chen, Y. T. (2021). Takeout service automation with trained robots in the pandemic-transformed catering business. IEEE Robotics and Automation Letters, 6(2), 903–910. https://doi.org/10.1109/LRA.2021.3052451
   Web of Science ®Google Scholar
• Liu, N. N., Xu, Z. S., & Skare, M. (2021). The research on COVID-19 and economy from 2019 to 2020: Analysis from the perspective of bibliometrics. Oeconomia Copernicana, 12(2), 217–268. https://doi.org/10.24136/oc.2021.009
   Web of Science ®Google Scholar
• Liu, Z. H., Zhao, Y. J., Feng, Y., Zhang, Q., Zhong, B. L., Cheung, T., Hall, B. J., & Xiang, Y. T. (2020). Migrant workers in China need emergency psychological interventions during the COVID-19 outbreak. Globalization and Health, 16(1), 1. https://doi.org/10.1186/s12992-019-0531-5
   PubMed Web of Science ®Google Scholar
• Lytvyn, S., Zinchenko, O., Basarab, O., Goncharuk, V., Andrusiv, U., & Ryzhuk, I. (2021). Legal regulation of the agreement on provision of tourist services during the pandemic COVID-19. Journal of Environmental Management and Tourism, 12(2), 501–506. https://doi.org/10.14505//jemt.12.2(50).18
   Google Scholar
• Mahmoud, A. B., Grigoriou, N., Fuxman, L., Reisel, W. D., Hack-Polay, D., & Mohr, I. (2020). A generational study of employees’ customer orientation: A motivational viewpoint in pandemic time. Journal of Strategic Marketing, 1–18. https://doi.org/10.1080/0965254X.2020.1844785
   Google Scholar
• Maleitzke, T., Pumberger, M., Gerlach, U. A., Herrmann, C., Slagman, A., Henriksen, L. S., von Mauchenheim, F., Hüttermann, N., Santos, A. N., Fleckenstein, F. N., Rauch, G., Märdian, S., Perka, C., Stöckle, U., Möckel, M., Lindner, T., & Winkler, T. (2021). Impact of the COVID-19 shutdown on orthopedic trauma numbers and patterns in an academic Level I Trauma Center in Berlin, Germany. PLoS ONE, 16(2), Article e0246956. https://doi.org/10.1371/journal.pone.0246956
   Google Scholar
• Marona, B., & Tomal, M. (2020). The COVID-19 pandemic impact upon housing brokers’ workflow and their clients’ attitude: Real estate market in Krakow. Entrepreneurial Business and Economics Review, 8(4), 221–232. https://doi.org/10.15678/EBER.2020.080412
   Web of Science ®Google Scholar
• Marshall, F., Gordon, A., Gladman, J. R. F., & Bishop, S. (2021). Care homes, their communities, and resilience in the face of the COVID-19 pandemic: Interim findings from a qualitative study. BMC Geriatrics, 21(1). https://doi.org/10.1186/s12877-021-02053-9
   Google Scholar
• Medel, D., Galimov, A., Meza, L., Steinberg, J. K., Berg, C. J., Baezconde-Garbanati, L., & Sussman, S. (2021). Longitudinal tracking of vape shop compliance with state business regulations within southern California ethnic neighborhoods during the COVID-19 pandemic. Evaluation & the Health Professions, 44(1), 87–92. https://doi.org/10.1177/0163278720985584
   PubMed Web of Science ®Google Scholar
• Mele, C., Russo-Spena, T., & Kaartemo, V. (2021). The impact of coronavirus on business: Developing service research agenda for a post-coronavirus world. Journal of Service Theory and Practice, 31(2), 184–202. https://doi.org/10.1108/JSTP-07-2020-0180
   Web of Science ®Google Scholar
• Miel, J. (2020). The post-COVID-19 economic recovery: U.S.-Turkey commercial ties that bind. Insight Turkey, 22(2), 33–52. https://doi.org/10.25253/99.2020222.03
   Web of Science ®Google Scholar
• Mironova, M. D., & Ibragimov, L. G. (2020). Financial risk management of companies operating in the oil sector in the context of globalization based on the COVID-19 economic impact. International Journal of Engineering Research and Technology, 13(12), 4500–4504.
   Google Scholar
• Moore, A. F., & Hawarden, V. (2020). Discovery digital health strategy: COVID-19 accelerates online health care in South Africa. Emerald Emerging Markets Case Studies, 10(3), 1–18. https://doi.org/10.1108/EEMCS-06-2020-0197
   Google Scholar
• Nasution, M. I. P., Nurbaiti, N., Nurlaila, N., Rahma, T. I. F., & Kamilah, K. (2020). Face recognition login authentication for digital payment solution at COVID-19 pandemic. 3rd International Conference on Computer and Informatics Engineering, pp. 48–51. https://doi.org/10.1109/IC2IE50715.2020.9274654
   Google Scholar
• Norouzi, N., Zarazua de Rubens, G. Z., Enevoldsen, P., & Behzadi Forough, A. (2021). The impact of COVID-19 on the electricity sector in Spain: An econometric approach based on prices. International Journal of Energy Research, 45(4), 6320–6332. https://doi.org/10.1002/er.6259
   Web of Science ®Google Scholar
• Ntasis, L., Koronios, K., & Pappas, T. (2021). The impact of COVID-19 on the technology sector: The case of TATA Consultancy Services. Strategic Change, 30(2), 137–144. https://doi.org/10.1002/jsc.2397
   Google Scholar
• Omeogu, C., & Green-Mckenzie, J. (2021). How did occupational and employee health services innovate to maintain core business while meeting the increased work demands of the COVID-19 pandemic? Journal of Occupational & Environmental Medicine, 63(1), e39–e41. https://doi.org/10.1097/JOM.0000000000002081
   PubMed Web of Science ®Google Scholar
• Oyekola, O., & Xu, L. (2020). Verification and compliance in collaborative processes. 21st IFIP WG 5.5 Working Conference on Virtual Enterprises, Vol. 598, pp. 213–223.
   Google Scholar
• Pan, S. (2020). COVID-19 and the neo-liberal paradigm in higher education: Changing landscape. Asian Education and Development Studies, 10(2), 322–335. https://doi.org/10.1108/AEDS-06-2020-0129
   Web of Science ®Google Scholar
• Parfenov, A., Shamina, L., Niu, J., & Yadykin, V. (2021). Transformation of distribution logistics management in the digitalization of the economy. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 1–13. https://doi.org/10.3390/joitmc7010058
   Google Scholar
• Parker, J. (2021). Structural discrimination and abuse: COVID-19 and people in care homes in England and Wales. The Journal of Adult Protection, 23(3), 169–180. https://doi.org/10.1108/JAP-12-2020-0050
   Web of Science ®Google Scholar
• Paul, J., Lim, W. M., O’Cass, A., Hao, A. W., & Bresciani, S. (2021). Scientific procedures and rationales for systematic literature reviews (SPAR-4-SLR). International Journal of Consumer Studies, 45(4). https://doi.org/10.1111/ijcs.12695
   Google Scholar
• Pokhrel, S., & Chhetri, R. (2021). A literature review on impact of COVID-19 pandemic on teaching and learning. Higher Education for the Future, 8(1), 133–141. https://doi.org/10.1177/2347631120983481
   Google Scholar
• Prentice, C. R., Brudney, J. L., Clerkin, R. M., & Brien, P. C. (2020). At your service: Nonprofit infrastructure organizations and COVID-19. The Foundation Review, 12(4), 50–57. https://doi.org/10.9707/1944-5660.1542
   Web of Science ®Google Scholar
• Prosser, L., Thomas Lane, E., & Jones, R. (2021). Collaboration for innovative routes to market: COVID-19 and the food system. Agricultural Systems, 188, Article 103038. https://doi.org/10.1016/j.agsy.2020.103038
   Google Scholar
• Qin, Y., Wang, X. X., Xu, Z. S., & Škare, M. (2021). The impact of poverty cycles on economic research: Evidence from econometric analysis. Economic Research-Ekonomska Istraživanja, 34(1), 152–171. https://doi.org/10.1080/1331677X.2020.1780144
   Web of Science ®Google Scholar
• Rabbani, M. R., Ali, M. A. M., Rahiman, H. U., Atif, M., Zulfikar, Z., & Naseem, Y. (2021). The response of Islamic financial service to the COVID-19 pandemic: The open social innovation of the financial system. Journal of Open Innovation: Technology, Market, and Complexity, 7(1).
   Google Scholar
• Rajab, M. H., & Soheib, M. (2021). Privacy concerns over the use of webcams in online medical education during the COVID-19 pandemic. Cureus, 13(2).
   PubMed Web of Science ®Google Scholar
• Rama, K., & Sahib-Kaudeer, N. G. (2020). Digital energy management amid the COVID-19 pandemic in Mauritius. 5th IEEE International Conference on Innovative Technologies in Intelligent Systems and Industrial Applications. https://doi.org/10.1109/CITISIA50690.2020.9371854
   Google Scholar
• Rosenbaum, P. L., Silva, M., & Camden, C. (2021). Let’s not go back to ‘normal’! Lessons from COVID-19 for professionals working in childhood disability. Disability and Rehabilitation, 43(7), 1022–1028. https://doi.org/10.1080/09638288.2020.1862925
   PubMed Web of Science ®Google Scholar
• Sahoo, A., Xechung, N. L., Mostafiz, M. I., & Krishnaswamy, J. (2022). Perceived risk and sensitivity and their influence on expatriate performance during the COVID-19 pandemic. Global Business and Organizational Excellence, 41(4), 68–84. https://doi.org/10.1002/joe.22152
   Google Scholar
• Schiller, D. (2020). Reconstructing public utility networks: A program for action. International Journal of Communication, 14, 4989–5000.
   Web of Science ®Google Scholar
• Seetharaman, P. (2020). Business models shifts: Impact of COVID-19. International Journal of Information Management, 54, Article 102173. https://doi.org/10.1016/j.ijinfomgt.2020.102173
   Google Scholar
• Serohina, N., Pikhurets, O., Sukhatskyi, R., Yevlakhova, E., Lytvyn, S., & Miroshnykov, I. (2021). On the problems of amending the terms of the contract on the provision of tourism services during the COVID-19 pandemic. Journal of Environmental Management and Tourism, 12(1), 302–306. https://doi.org/10.14505//jemt.v12.1(49).26
   Google Scholar
• Serrano, F., & Kazda, A. (2020). The future of airports post COVID-19. Journal of Air Transport Management, 89, Article 101900. https://doi.org/10.1016/j.jairtraman.2020.101900
   Google Scholar
• Shahbaz, M., Bilal, M., Moiz, A., Zubair, S., & Iqbal, H. M. N. (2020). Food safety and COVID-19: Precautionary measures to limit the spread of Coronavirus at food service and retail sector. Journal of Pure and Applied Microbiology, 14(1), 749–756. https://doi.org/10.22207/JPAM.14.SPL1.12
   Google Scholar
• Shahrill, M., Petra, M. I., Naing, L., Yacob, J., Santos, J. H., & Abdul Aziz, A. B. Z. (2021). New norms and opportunities from the COVID-19 pandemic crisis in a higher education setting: Perspectives from Universiti Brunei Darussalam. International Journal of Educational Management, 35(3), 700–712. https://doi.org/10.1108/IJEM-07-2020-0347
   Web of Science ®Google Scholar
• Shaikh, M., & Qamari, I. N. (2021). COVID-19 and its impact on the global tourism industry. Journal of Contemporary Issues in Business and Government, 27(1), 2297–2306.
   Google Scholar
• Sheresheva, M., Efremova, M., Valitova, L., Polukhina, A., & Laptev, G. (2021). Russian tourism enterprises’ marketing innovations to meet the COVID-19 challenges. Sustainability, 13(7), Article 3756. https://doi.org/10.3390/su13073756
   Web of Science ®Google Scholar
• Streimikiene, D., Svagzdiene, B., Jasinskas, E., & Simanavicius, A. (2021). Sustainable tourism development and competitiveness: The systematic literature review. Sustainable Development, 29(1), 259–271. https://doi.org/10.1002/sd.2133
   Web of Science ®Google Scholar
• Suau-Sanchez, P., Voltes-Dorta, A., & Cugueró-Escofet, N. (2020). An early assessment of the impact of COVID-19 on air transport: Just another crisis or the end of aviation as we know it? Journal of Transport Geography, 86, Article 102749. https://doi.org/10.1016/j.jtrangeo.2020.102749
   PubMed Web of Science ®Google Scholar
• Summers-Gabr, N. M. (2020). Rural–urban mental health disparities in the United States during COVID-19. Psychological Trauma: Theory, Research, Practice, and Policy, 12(S1), S222–S224. https://doi.org/10.1037/tra0000871
   PubMedGoogle Scholar
• Sutarto, A. P., Wardaningsih, S., & Putri, W. H. (2022). Factors and challenges influencing work-related outcomes of the enforced work from home during the COVID-19 pandemic: Preliminary evidence from Indonesia. Global Business and Organizational Excellence, 1–15. https://doi.org/10.1002/joe.22157
   Google Scholar
• Tan, H., Holmes, C., Flynn, E., & Karimi, L. (2021). “Essential not optional”: Spiritual care in Australia during a pandemic. The Journal of Pastoral Care & Counseling: JPCC, 75(1), 41–45. https://doi.org/10.1177/1542305020985071
   PubMed Web of Science ®Google Scholar
• Thukral, E. (2021). COVID-19: Small and medium enterprises challenges and responses with creativity, innovation, and entrepreneurship. Strategic Change, 30(2), 153–158. https://doi.org/10.1002/jsc.2399
   Google Scholar
• Vahratian, A., Blumberg, S. J., Terlizzi, E. P., & Schiller, J. S. (2021). Symptoms of anxiety or depressive disorder and Use of mental health care among adults during the COVID-19 pandemic — United States, August 2020–February 2021. Morbidity and Mortality Weekly Report, 70(13), 490–494. https://doi.org/10.15585/mmwr.mm7013e2
   PubMed Web of Science ®Google Scholar
• Van Ark, B., De Vries, K., & Erumban, A. (2021). How to not miss a productivity revival once again. National Institute Economic Review, 255, 9–24. https://doi.org/10.1017/nie.2020.49
   Web of Science ®Google Scholar
• Van Eck, N. J., & Waltman, L. (2010). Software survey: VOSviewer, a computer program for bibliometric mapping. Scientometrics, 84(2), 523–538. https://doi.org/10.1007/s11192-009-0146-3
   PubMed Web of Science ®Google Scholar
• Van Leeuwen, M., Klerks, Y., Bargeman, B., Heslinga, J., & Bastiaansen, M. (2020). Leisure will not be locked down – Insights on leisure and COVID-19 from the Netherlands. World Leisure Journal, 62(4), 339–343. https://doi.org/10.1080/16078055.2020.1825255
   Web of Science ®Google Scholar
• Varea, V., & González-Calvo, G. (2021). Touchless classes and absent bodies: Teaching physical education in times of COVID-19. Sport, Education and Society, 26(8), 831–845. https://doi.org/10.1080/13573322.2020.1791814
   Web of Science ®Google Scholar
• Verma, S., & Gustafsson, A. (2020). Investigating the emerging COVID-19 research trends in the field of business and management: A bibliometric analysis approach. Journal of Business Research, 118, 253–261. https://doi.org/10.1016/j.jbusres.2020.06.057
   PubMed Web of Science ®Google Scholar
• Wang, X. X., Xu, Z. S., Qin, Y., & Skare, M. (2021). Service networks for sustainable business: A dynamic evolution analysis over half a century. Journal of Business Research, 136, 543–557. https://doi.org/10.1016/j.jbusres.2021.07.062
   Web of Science ®Google Scholar
• Wen, J., Kozak, M., Yang, S., & Liu, F. (2021). COVID-19: Potential effects on Chinese citizens’ lifestyle and travel. Tourism Review, 76(1), 74–87. https://doi.org/10.1108/TR-03-2020-0110
   Web of Science ®Google Scholar
• Wójcik, D., & Ioannou, S. (2020). COVID-19 and finance: Market developments so far and potential impacts on the financial sector and centres. Tijdschrift Voor Economische En Sociale Geografie, 111(3), 387–400. https://doi.org/10.1111/tesg.12434
   PubMed Web of Science ®Google Scholar
• Wu, H., & Zhu, X. (2020). Developing a reliable service system of charity donation during the COVID-19 outbreak. IEEE Access, 8, 154848–154860. https://doi.org/10.1109/ACCESS.2020.3017654
   PubMed Web of Science ®Google Scholar
• Xiong, J. Q., Lipsitz, O., Nasri, F., Lui, L. M. W., Gill, H., Phan, L., Chen-Li, D., Iacobucci, M., Ho, R., Majeed, A., & McIntyre, R. S. (2020). Impact of COVID-19 pandemic on mental health in the general population: A systematic review. Journal of Affective Disorders, 277, 55–64. https://doi.org/10.1016/j.jad.2020.08.001
   PubMed Web of Science ®Google Scholar
• Xu, Z. S., Wang, X. D., Wang, X. X., & Skare, M. (2021). A comprehensive bibliometric analysis of entrepreneurship and crisis literature published from 1984 to 2020. Journal of Business Research, 135, 304–318. https://doi.org/10.1016/j.jbusres.2021.06.051
   Web of Science ®Google Scholar
• Yellowlees, P., Nakagawa, K., Pakyurek, M., Hanson, A., Elder, J., & Kales, H. C. (2020). Rapid conversion of an outpatient psychiatric clinic to a 100% virtual telepsychiatry clinic in response to COVID-19. Psychiatric Services, 71(7), 749–752. https://doi.org/10.1176/appi.ps.202000230
   PubMed Web of Science ®Google Scholar
• Young, M. E. M. (2020). Leisure pursuits in South Africa as observed during the COVID-19 pandemic. World Leisure Journal, 62(4), 331–335. https://doi.org/10.1080/16078055.2020.1825252
   Web of Science ®Google Scholar
• Yousry, R., Chen, E., Ying, Y. M., Abdullatif, M., Elbadry, M., Elshater, A., Liu, T. B., Lee, J., Ramachandran, D., Wang, K., Weng, C. H., Wu, M. L., & Ali, T. (2021). 11.1 a 1.7pJ/b 112Gb/s XSR transceiver for intra-package communication in 7 nm finFET technology. IEEE International Solid-State Circuits Conference, 64, 180–182.
   Google Scholar
• Yu, D. J., Xu, Z. S., Pedrycz, W., & Wang, W. R. (2017). Information Sciences 1968–2016: A retrospective analysis with text mining and bibliometric. Information Sciences, 418, 619–634.
   Web of Science ®Google Scholar
• Zemtsov, S. (2020). New technologies, potential unemployment and ‘nescience economy’ during and after the 2020 economic crisis. Regional Science Policy & Practice, 12(4), 723–743. https://doi.org/10.1111/rsp3.12286
   Web of Science ®Google Scholar
• Zhao, Y., & Bacao, F. (2020). What factors determining customer continuingly using food delivery apps during 2019 novel coronavirus pandemic period? International Journal of Hospitality Management, 91, Article 102683. https://doi.org/10.1016/j.ijhm.2020.102683
   Google Scholar