6,402
Views
6
CrossRef citations to date
0
Altmetric
Research Article

Job demands, organizational justice, and emotional exhaustion in prison officers

ORCID Icon & ORCID Icon

References

  • Adachi, H., Sekiya, Y., Imamura, K., Watanabe, K., & Kawakami, N. (2020). The effects of training managers on management competencies to improve their management practices and work engagement of their subordinates: A single group pre- and post-test study. Journal of Occupational Health, 62(1), 1–10.
  • Aguglia, A., Murri, M.B., Conigliaro, C., Cipriani, N., Vaggi, M., Di Salvo, G., … Amore, M. (2020). Workplace violence and burnout among mental health workers. Psychiatric Services, 71(3), 284–288.
  • Alamir, I., Ayoubi, R.M., Massoud, H., & Hallak, L.A. (2019). Transformational leadership, organizational justice and organizational outcomes: A study from the higher education sector in Syria. Leadership and Organization Development Journal, 40(7), 749–763.
  • Ambrose, M.L., & Schminke, M. (2003). Organization structure as a moderator of the relationship between procedural justice, interactional justice, perceived organizational support, and supervisory trust. Journal of Applied Psychology, 88(2), 295–305.
  • Aronsson, G., Theorell, T., Grape, T., Hammarström, A., Hogstedt, C., Marteinsdottir, I., … Hall, C. (2017). A systematic review including meta-analysis of work environment and burnout symptoms. BMC Public Health, 17(1), 1–14.
  • Bakker, A.B., & de Vries, J.D. (2021). Job Demands–Resources theory and self-regulation: New explanations and remedies for job burnout. Anxiety, Stress and Coping, 34(1), 1–21.
  • Bakker, A.B., Demerouti, E., & Euwema, M.C. (2005). Job resources buffer the impact of job demands on burnout. Journal of Occupational Health Psychology, 10(2), 170–180.
  • Bakker, A.B., & Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285.
  • Bedi, A., Courcy, F., Paquet, M., & Harvey, S. (2013). Interpersonal aggression and burnout: The mediating role of psychological climate. Stress and Health, 29(5), 350–359.
  • Benjamin, D.J., Berger, J.O., Johannesson, M., Nosek, B.A., Wagenmakers, E.-J., Berk, R., … Johnson, V.E. (2018). Redefine statistical significance. Nature Human Behaviour, 2(1), 6–10.
  • Blau, P.M. (1964). Exchange and power in social life. New York: Wiley.
  • Boateng, F.D., & Hsieh, M.L. (2019). Misconduct within the “four walls”: Does organizational justice matter in explaining prison officers’ misconduct and job stress? International Journal of Offender Therapy and Comparative Criminology, 63(2), 289–308.
  • Boekhorst, J.A., Singh, P., & Burke, R. (2017). Work intensity, emotional exhaustion and life satisfaction: The moderating role of psychological detachment. Personnel Review, 46(5), 891–907.
  • Bowling, N.A., Alarcon, G.M., Bragg, C.B., & Hartman, M.J. (2015). A meta-analytic examination of the potential correlates and consequences of workload. Work and Stress, 29(2), 95–113.
  • Boyd, C.M., Bakker, A.B., Pignata, S., Winefield, A.H., Gillespie, N., & Stough, C. (2011). A longitudinal test of the job demands-resources model among Australian university academics. Applied Psychology, 60(1), 112–140.
  • Buttner, E.H., Lowe, K.B., & Billings‐Harris, L. (2010). Diversity climate impact on employee of color outcomes: Does justice matter? Career Development International, 15(3), 239–258.
  • Choi, J., Kruis, N.E., & Kim, Y. (2020). The impact of occupational characteristics and victimization on job burnout among South Korean correctional officers. Criminal Justice and Behavior, 47(7), 905–923.
  • Clements, A.J., & Kinman, G. (2020). A forgotten profession: The need to invest in the wellbeing of prison officers. In P. Birch, and L.A. Sicard (Eds.), Prisons and community corrections: Critical issues and emerging controversies (pp. 86–99). Oxon: Routledge.
  • Cole, M.S., Bernerth, J.B., Walter, F., & Holt, D.T. (2010). Organizational justice and individuals‘ withdrawal: Unlocking the influence of emotional exhaustion. Journal of Management Studies, 47(3), 367–390.
  • Colquitt, J.A., Conlon, D.E., Wesson, M.J., Porter, C.O.L.H., & Ng, K.Y. (2001). Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86(3), 425–445. https://doi.org/10.1037//0021-9010.86.3.425.
  • Colquitt, J.A. (2001). On the dimensionality of organizational justice: A construct validation of a measure. Journal of Applied Psychology, 86(3), 386–400.
  • Colquitt, J.A. (2012). Organizational justice. In S.W.J. Kozlowski (Ed.), The Oxford Handbook of Organizational Psychology (pp. 526–547). New York: Oxford University Press.
  • Cousins, R., Mackay, C.J., Clarke, S.D., Kelly, C., Kelly, P.J., & Mccaig, R.H. (2004). ‘Management Standards’ and work-related stress in the UK: Practical development. Work & Stress, 18(2), 113–136.
  • Crawford, E.R., LePine, J.A., & Rich, B.L. (2010). Linking job demands and resources to employee engagement and burnout: A theoretical extension and meta-analytic test. Journal of Applied Psychology, 95(5), 834–848.
  • Darr, W., & Johns, G. (2008). Work strain, health, and absenteeism: A meta-analysis. Journal of Occupational Health Psychology, 13(4), 293–318.
  • de Lange, A.H., Taris, T.W., Kompier, M.A.J., Houtman, I.L.D., & Bongers, P.M. (2003). “The very best of the millennium”: Longitudinal research and the demand-control-(support) model. Journal of Occupational Health Psychology, 8(4), 282–305.
  • Deery, S., Walsh, J., & Guest, D. (2011). Workplace aggression: The effects of harassment on job burnout and turnover intentions. Work, Employment and Society, 25(4), 742–759.
  • Demerouti, E., Bakker, A.B., Nachreiner, F., & Schaufeli, W.B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86(3), 499–512.
  • Dewa, C.S., Jacobs, P., Thanh, N.X., & Loong, D. (2014). An estimate of the cost of burnout on early retirement and reduction in clinical hours of practicing physicians in Canada. BMC Health Services Research, 14(1), 1–9.
  • Dollard, M.F., & Winefield, A.H. (1998). A test of the demand–control/support model of work stress in correctional officers. Journal of Occupational Health Psychology, 3(3), 243–264.
  • Dugan, A.G., Farr, D.A., Namazi, S., Henning, R.A., Wallace, K.N., El Ghaziri, M., … Cherniack, M.G. (2016). Process evaluation of two participatory approaches: Implementing total worker health® interventions in a correctional workforce. American Journal of Industrial Medicine, 59(10), 897–918.
  • Eatough, E.M., Meier, L.L., Igic, I., Elfering, A., Spector, P.E., & Semmer, N.K. (2016). You want me to do what? Two daily diary studies of illegitimate tasks and employee well-being. Journal of Organizational Behavior, 37(1), 108–127.
  • Evers, T.J., Ogloff, J.R.P., Trounson, J.S., & Pfeifer, J.E. (2019). Well-being interventions for correctional officers in a prison setting: A review and meta-analysis. Criminal Justice and Behavior, 1–19. doi:https://doi.org/10.1177/0093854819869975
  • Ferdik, F.V. (2016). An investigation into the risk perceptions held by maximum security correctional officers. Psychology, Crime and Law, 22(9), 832–857.
  • Finney, C., Stergiopoulos, E., Hensel, J., Bonato, S., & Dewa, C.S. (2013). Organizational stressors associated with job stress and burnout in correctional officers: A systematic review. BMC Public Health, 13(1), 82.
  • Gilboa, S., Shirom, A., Fried, Y., & Cooper, C.L. (2008). A meta-analysis of work demand stressors and job performance: Examining main and moderating effects. Personnel Psychology, 61(2), 227–271.
  • Goodwin, L., Ben-Zion, I., Fear, N.T., Hotopf, M., Stansfeld, S.A., Wessely, S., & de Boer, A. (2013). Are reports of psychological stress higher in occupational studies? A systematic review across occupational and population based studies. PLoS ONE, 8(11), 1–22.
  • Greenberg, J. (1990). Organizational justice: Yesterday, today, and tomorrow. Journal of Management, 16(2), 399–432.
  • Guest, D.E., & Woodrow, C. (2012). Exploring the boundaries of human resource managers’ responsibilities. Journal of Business Ethics, 111(1), 109–119.
  • Harms, P.D., Credé, M., Tynan, M., Leon, M., & Jeung, W. (2017). Leadership and stress: A meta-analytic review. The Leadership Quarterly, 28(1), 178–194.
  • He, W., Fehr, R., Yam, K.C., Long, L.-R., & Hao, P. (2017). Interactional justice, leader-member exchange, and employee performance: Examining the moderating role of justice differentiation. Journal of Organizational Behavior, 38(4), 537–557.
  • Her Majesty’s Inspectorate of Prisons. (2019). HM Chief Inspector of Prisons for England and Wales Annual Report 2018-19. Her Majesty’s Inspectorate of Prisons.
  • HM Chief Inspector of Prisons for England and Wales. (2020). HM Chief Inspector of Prisons for England and Wales Annual Report 2019-20. Stationary Office.
  • Holtz, B.C., & Harold, C.M. (2009). Fair today, fair tomorrow? A longitudinal investigation of overall justice perceptions. Journal of Applied Psychology, 94(5), 1185–1199.
  • Hu, L., & Bentler, P.M. (1998). Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. Psychological Methods, 3(4), 424–453.
  • Hu, L., & Bentler, P.M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1–55.
  • Hu, Q., Schaufeli, W.B., & Taris, T.W. (2011). The Job Demands–Resources model: An analysis of additive and joint effects of demands and resources. Journal of Vocational Behavior, 79(1), 181–190.
  • Hu, Q., Schaufeli, W.B., & Taris, T.W. (2013). Does equity mediate the effects of job demands and job resources on work outcomes?: An extension of the job demands-resources model. Career Development International, 18(4), 357–376.
  • Hu, S., Wang, J.-N., Liu, L., Wu, H., Yang, X., Wang, Y., & Wang, L. (2015). The association between work-related characteristic and job burnout among Chinese correctional officers: A cross-sectional survey. Public Health, 129(9), 1172–1178.
  • Huang, J., Wang, Y., & You, X. (2016). The job demands-resources model and job burnout: The mediating role of personal resources. Current Psychology, 35(4), 562–569.
  • Iversen, A.C., Van Staden, Hughes, S.L., Greenberg, J.H., Hotopf, N., Rona, M., Thornicroft, R.J., … Fear, S. (2011). The stigma of mental health problems and other barriers to care in the UK Armed Forces. BMC Health Services Research, 11(1), 31.
  • James, L., & Todak, N. (2018). Prison employment and post-traumatic stress disorder: Risk and protective factors. American Journal of Industrial Medicine, 61(9), 725–732.
  • Johnson, S., Cooper, C., Cartwright, S., Donald, I., Taylor, P., & Millet, C. (2005). The experience of work-related stress across occupations. Journal of Managerial Psychology, 20(2), 178–187.
  • Jolly, P.M., Kong, D.T., & Kim, K.Y. (2021). Social support at work: An integrative review. Journal of Organizational Behavior, 42(2), 229–251.
  • Judge, T.A., & Colquitt, J.A. (2004). Organizational Justice and Stress: The Mediating Role of Work-Family Conflict. Journal of Applied Psychology, 89(3), 395–404.
  • Karam, E.P., Hu, J., Davison, R.B., Juravich, M., Nahrgang, J.D., Humphrey, S.E., & Scott Derue, D. (2019). Illuminating the ‘Face’ of Justice: A Meta-Analytic Examination of Leadership and Organizational Justice. Journal of Management Studies, 56(1), 134–171.
  • Kinman, G., Clements, A.J., & Hart, J. (2014). POA members work-related stress and wellbeing survey. London: POA.
  • Kinman, G., Clements, A.J., & Hart, J. (2017a). Job demands, resources and mental health in UK prison officers. Occupational Medicine (Oxford, England), 67(6), 456–460.
  • Kinman, G., Clements, A.J., & Hart, J. (2017b). Working conditions, work–life conflict, and well-being in u.k. Prison officers: The role of affective rumination and detachment. Criminal Justice and Behavior, 44(2), 226–239.
  • Kinnunen, U., Feldt, T., Siltaloppi, M., & Sonnentag, S. (2011). Job demands–resources model in the context of recovery: Testing recovery experiences as mediators. European Journal of Work and Organizational Psychology, 20(6), 805–832.
  • Klinoff, V.A., Van Hasselt, V.B., Black, R.A., Masias, E.V., & Couwels, J. (2018). The assessment of resilience and burnout in correctional officers. Criminal Justice and Behavior, 45(8), 1213–1233.
  • Koopman, J., Matta, F.K., Scott, B.A., & Conlon, D.E. (2015). Ingratiation and popularity as antecedents of justice: A social exchange and social capital perspective. Organizational Behavior and Human Decision Processes, 131, 132–148.
  • Kunst, M.J.J. (2011). Working in prisons: A critical review of stress in the occupation of correctional officers. In J. Langan-Fox, and C.L. Cooper (Eds.), Handbook of stress in the occupations (pp. 241–283). Cheltenham: Edward Elgar.
  • Lambert, E.G. Altheimer, I., & Hogan, N.L. (2010). Exploring the relationship between social support and job burnout among correctional staff. Criminal Justice and Behavior, 37(11), 1217–1236.
  • Lambert, E.G. Keena, L.D., Haynes, S.H., May, D., Ricciardelli, R., & Leone, M. (2019). Testing a path model of organizational justice and correctional staff job stress among Southern Correctional Staff. Criminal Justice and Behavior, 46(10), 1367–1384.
  • LaMontagne, A.D., Keegel, T., Louie, A.M., Ostry, A., & Landsbergis, P.A. (2007). Intervention evaluation literature, 1990–2005. International Journal of Occupational and Environmental Health, 13(3), 268–280.
  • Lazarus, R.S., & Folkman, S. (1984). Stress, appraisal, and coping. New York: Springer.
  • Le, H., Palmer Johnson, C., & Fujimoto, Y. (2021). Organizational justice and climate for inclusion. Personnel Review, 50(1), 1–20.
  • Lee, J., Henning, R., & Cherniack, M. (2019). Correction workers’ burnout and outcomes: A Bayesian network approach. International Journal of Environmental Research and Public Health, 16(2), 1–14.
  • Lesener, T., Gusy, B., & Wolter, C. (2019). The job demands-resources model: A meta-analytic review of longitudinal studies. Work and Stress, 33(1), 76–103.
  • Lewis, R., Yarker, J., Donaldson-Feilder, E., Flaxman, P., & Munir, F. (2010). Using a competency-based approach to identify the management behaviours required to manage workplace stress in nursing: A critical incident study. International Journal of Nursing Studies, 47(3), 307–313.
  • Li, J., Zhang, M., Loerbroks, A., Angerer, P., & Siegrist, J. (2015). Work stress and the risk of recurrent coronary heart disease events: A systematic review and meta-analysis. International Journal of Occupational Medicine and Environmental Health, 28(1), 8–19.
  • Liu, S., Luksyte, A., Zhou, L., Shi, J., & Wang, M. (2015). Overqualification and counterproductive work behaviors: Examining a moderated mediation model. Journal of Organizational Behavior, 36(2), 250–271.
  • Martin, J.L., Lichtenstein, B., Jenkot, R.B., & Forde, D.R. (2012). “They can take us over any time they want”: Correctional officers’ responses to prison crowding. Prison Journal, 92(1), 88–105.
  • Maslach, C., Jackson, S.E., & Leiter, M.P. (1996). Maslach Burnout Inventory manual (3rd ed.). Palo Alto: Consulting Psychologists Press.
  • Maslach, C., Schaufeli, W.B., & Leiter, M.P. (2001). Job burnout. Annual Review of Psychology, 52(1), 397–422.
  • Ministry of Justice. (2021). Her Majesty’s Prison and Probation Service workforce quarterly: March 2021. Accessed14 July 2021, https://www.gov.uk/government/statistics/her-majestys-prison-and-probation-service-workforce-quarterly-march-2021/her-majestys-prison-and-probation-service-workforce-quarterly-march-2021.
  • Misis, M., Kim, B., Cheeseman, K., Hogan, N.L., & Lambert, E.G. (2013). The impact of correctional officer perceptions of inmates on job stress. SAGE Open, 3(2), 1–13.
  • Nahrgang, J.D., Morgeson, F.P., & Hofmann, D.A. (2011). Safety at work: A meta-analytic investigation of the link between job demands, job resources, burnout, engagement, and safety outcomes. Journal of Applied Psychology, 96(1), 71–94.
  • Niehoff, B.P., & Moorman, R.H. (1993). Justice as a Mediator of the Relationship between Methods of Monitoring and Organizational Citizenship Behavior. Academy of Managent Journal, 36(3), 527–556.
  • Nielsen, K., & Miraglia, M. (2017). What works for whom in which circumstances? On the need to move beyond the ‘what works?’ question in organizational intervention research. Human Relations, 70(1), 40–62.
  • Penal Reform International. (2019). Global prison trends 2019. London: Penal Reform International.
  • Pérez-Rodríguez, V., Topa, G., & Beléndez, M. (2019). Organizational justice and work stress: The mediating role of negative, but not positive, emotions. Personality and Individual Differences, 151(April), 109392.
  • POA. (2021). Welcome to the POA. Accessed16 August 2021. https://www.poauk.org.uk/
  • Podsakoff, N.P., Lepine, J.A., & Lepine, M.A. (2007). Differential challenge stressor-hindrance stressor relationships with job attitudes, turnover intentions, turnover, and withdrawal behavior: A meta-analysis. Journal of Applied Psychology, 92(2), 438–454.
  • Poon, J.M.L. (2012). Distributive justice, procedural justice, affective commitment, and turnover intention: A mediation-moderation framework. Journal of Applied Social Psychology, 42(6), 1505–1532.
  • Renwick, D. (2003). HR managers: Guardians of employee wellbeing? Personnel Review, 32(3), 341–359.
  • Robertson, I.T., Cooper, C.L., Sarkar, M., & Curran, T. (2015). Resilience training in the workplace from 2003 to 2014: A systematic review. Journal of Occupational and Organizational Psychology, 88(3), 533–562.
  • Sallis, A., & Birkin, R. (2014). Experiences of work and sickness absence in employees with depression: An interpretative phenomenological analysis. Journal of Occupational Rehabilitation, 24(3), 469–483.
  • Schaufeli, W.B. (2015). Engaging leadership in the job demands-resources model. Career Development International, 20(5), 446–463.
  • Schiff, M., & Leip, L. (2019). The impact of job expectations, workload, and autonomy on work-related stress among prison wardens in the United States. Criminal Justice and Behavior, 46(1), 136–153.
  • Siegrist, J., & Li, J. (2016). Associations of extrinsic and intrinsic components of work stress with health: A systematic review of evidence on the effort-reward imbalance model. International Journal of Environmental Research and Public Health, 13(4), 1–15.
  • Soltis, S.M., Agneessens, F., Sasovova, Z., & Labianca, G. (2013). A social network perspective on turnover intentions: The role of distributive justice and social support. Human Resource Management, 52(4), 561–584.
  • Steiner, B., & Wooldredge, J. (2015). Individual and environmental sources of work stress among prison officers. Criminal Justice and Behavior, 42(8), 800–818.
  • Szucs, D., & Ioannidis, J.P.A. (2017). When null hypothesis significance testing is unsuitable for research: A reassessment. Frontiers in Human Neuroscience, 11, 1–21.
  • Taxman, F.S., & Gordon, J.A. (2009). Do fairness and equity matter?: An examination of organizational justice among correctional officers in adult prisons. Criminal Justice and Behavior, 36(7), 695–711.
  • Toderi, S., Gaggia, A., Balducci, C., & Sarchielli, G. (2015). Reducing psychosocial risks through supervisors‘ development: A contribution for a brief version of the “Stress Management Competency Indicator”. Science of the Total Environment, The, 518-519, 345–351.
  • Van Selm, M., & Jankowski, N.W. (2006). Conducting online surveys. Quality and Quantity, 40(3), 435–456.
  • Vanhove, A.J., Herian, M.N., Perez, A.L.U., Harms, P.D., & Lester, P.B. (2016). Can resilience be developed at work? A meta-analytic review of resilience-building programme effectiveness. Journal of Occupational and Organizational Psychology, 89(2), 278–307.
  • White, L.M., Aalsma, M.C., Holloway, E.D., Adams, E.L., & Salyers, M.P. (2015). Job-related burnout among juvenile probation officers: Implications for mental health stigma and competency. Psychological Services, 12(3), 291–302.
  • Wright, L., Borrill, J., Teers, R., & Cassidy, T. (2006). The mental health consequences of dealing with self-inflicted death in custody. Counselling Psychology Quarterly, 19(2), 165–180.