The use of Facebook in social work practice with children and families: exploring complexity in an emerging practice

References

• Aotearoa New Zealand Association of Social Workers (ANZASW). (2013). Code of ethics. Christchurch, New Zealand: ANZASW.
   Google Scholar
• Association of Social Work Boards. (2015). Model regulatory standards for technology and social work practice. Retrieved from https://www.aswb.org/wp-content/uploads/2015/03/ASWB-Model-Regulatory-Standards-for-Technology-and-Social-Work-Practice.pdf
   Google Scholar
• Australian Association of Social Workers. (2016). Social media, information and communication technologies. Retrieved from https://www.aasw.asn.au/practitioner-resources/ethics-and-practice-guidelines
   Google Scholar
• Baker, S., Warburton, J., Hodgkin, S., & Pascal, J. (2014). Reimagining the relationship between social work and information communication technology in the network society. Australian Social Work, 67(4), 467–478. doi:10.1080/0312407X.2014.928336
   Web of Science ®Google Scholar
• Ballantyne, N., Lowe, S., & Beddoe, L. (2017). To post or not to post? Perceptions of the use of a closed Facebook group as a networked public space. Journal of Technology in Human Services, 35(1), 20–37. doi:10.1080/15228835.2017.1277903
   Web of Science ®Google Scholar
• Boddy, J., & Dominelli, L. (2017). Social media and social work: The challenges of a new ethical space. Australian Social Work, 70(2), 172–113. doi:10.1080/0312407X.2016.1224907
   Web of Science ®Google Scholar
• Boyd, D. (2007). Social network sites: Public, private or what? Knowledge Tree, 13, 1–7.
   Google Scholar
• Boyd, D. (2011). Dear voyeur meet flâneur … sincerely, social media. Surveillance & Society, 8(4), 505–507. doi:10.24908/ss.v8i4.4187
   Google Scholar
• British Association of Social Workers (BASW). (2014). The code of ethics for social work. The Policy, Ethics and Human Rights Committee. Retrieved from https://www.basw.co.uk/about-basw/code-ethics
   Google Scholar
• British Association of Social Workers (BASW). (2018). BASW social media policy. The Policy, Ethics and Human Rights Committee. Retrieved from https://www.basw.co.uk/resource/?id=1515
   Google Scholar
• Bryman, A. (2012). Social research methods. Oxford: Oxford University Press.
   Google Scholar
• Breyette, S. K., & Hill, K. (2015). The impact of electronic communication and social media on child welfare practice. Journal of Technology in Human Services, 33(4), 283–303. doi:10.1080/15228835.2015.1101408
   Web of Science ®Google Scholar
• Canadian Association of Social Workers. (2014). Social media use and social work practice. Retrieved from http://www.casw-acts.ca/en/social-media-use-and-social-work-practice
   Google Scholar
• Carson, G., & Stevenson, L. (2017). Why and how social workers should use social media. Retrieved from https://www.communitycare.co.uk/2017/10/10/social-workers-use-social-media/
   Google Scholar
• Clary, P. C. (2014). “You never know who’s watching”: How technology is shaping practice for social service professionals (Doctoral Dissertation, Kansas State University).
   Google Scholar
• Clinton, B. K., Silverman, B. C., & Brendel, D. H. (2010). Patient-targeted googling: The ethics of searching online for patient information. Harvard Review of Psychiatry, 18(2), 103–112. doi:10.3109/10673221003683861
   PubMed Web of Science ®Google Scholar
• Community Care. (2018). 11 ways social workers have used social media to gather evidence. Retrieved from https://www.communitycare.co.uk/2018/11/28/11-ways-social-workers-used-social-media-gather-evidence/
   Google Scholar
• Cooner, T. S., & Beddoe, L. (2018). Facebook: An unethical practice or effective tool in child protection? Retrieved from https://youtu.be/gfNPJawHZK4
   Google Scholar
• Cooner, T. S., Knowles, A., & Stout, B. (2016). Creating a mobile app to teach ethical social media practices. Social Work Education, 35(3), 245–259. pp doi:10.1080/02615479.2015.1042361
   Web of Science ®Google Scholar
• Cooner, T. S. (2014). Using Facebook to explore boundary issues for social workers in a networked society: Students’ perceptions of learning. British Journal of Social Work, 44(4), 1063–1080. doi:10.1093/bjsw/bcs208
   Web of Science ®Google Scholar
• DiLillo, D., & Gale, E. B. (2011). To Google or not to Google: Graduate students’ use of the Internet to access personal information about clients. Training and Education in Professional Psychology, 5(3), 160–166. doi:10.1037/a0024441
   Web of Science ®Google Scholar
• Doel, M., Allmark, P., Conway, P., Cowburn, M., Flynn, M., Nelson, P., & Tod, A. (2010). Professional boundaries: Crossing a line or entering the shadows? British Journal of Social Work, 40(6), 1866–1889. doi:10.1093/bjsw/bcp106
   Web of Science ®Google Scholar
• Ferguson, H. (2016). Researching social work practice close up: Using ethnographic and mobile methods to understand encounters between social workers, children and families. British Journal of Social Work, 46(1), 153–168. doi:10.1093/bjsw/bcu120
   Web of Science ®Google Scholar
• Ferguson, H. (2018). How social workers reflect in action and when and why they don’t: The possibilities and limits to reflective practice in social work. Social Work Education, 37(4), 415–427. (2018), vol doi:10.1080/02615479.2017.1413083
   Web of Science ®Google Scholar
• Ferguson, H., Leigh, J., Cooner, T. S., Beddoe, L., Disney, T., Warwick, L., & Plumbridge, G. (2019). From snapshots of practice to a movie: Researching Long-Term Social Work and Child Protection by Getting as Close as Possible to Practice and Organizational Life. British Journal of Social Work.
   Google Scholar
• Gleibs, I. H. (2015). The importance of informed consent in social media research. Retrieved from http://blogs.lse.ac.uk/psychologylse/2015/03/19/the-importance-of-informed-consent-in-social-media-research/
   Google Scholar
• Gray, M. and Webb, S. A. (eds.). (2010). Ethics and value perspectives in social work. New York: Palgrave MacMillan.
   Google Scholar
• Health and Care Professions Council (HCPC). (2017). Guidance on social media. Retrieved from https://www.hcpc-uk.org/globalassets/resources/guidance/guidance-on-social-media.pdf
   Google Scholar
• Ingold, T. (2011). Being alive: Essays on movement, knowledge and description. London: Routledge.
   Google Scholar
• Jenson, O., Sheller, M., & Wind, S. (2015). Together and apart: Affective ambiences and negotiation in families’ everyday life and mobility. Mobilities, 10(3), 363–382. doi:10.1080/17450101.2013.868158
   Web of Science ®Google Scholar
• Jent, J. F., Eaton, C. K., Merrick, M. T., Englebert, N. E., Dandes, S. K., Chapman, A. V., & Hershorin, E. R. (2011). The decision to access patient information from a social media site: What would you do?. Journal of Adolescent Health, 49(4), 414–420. doi:10.1016/j.jadohealth.2011.02.004
   PubMed Web of Science ®Google Scholar
• Kolmes, K., & Taube, D. O. (2014). Seeking and finding our clients on the Internet: Boundary considerations in cyberspace. Professional Psychology: Research and Practice, 45(1), 3–10. doi:10.1037/a0029958
   Web of Science ®Google Scholar
• Lehavot, K., Barnett, J. E., & Powers, D. (2010). Psychotherapy, professional relationships, and ethical considerations in the MySpace generation. Professional Psychology: Research and Practice, 41(2), 160–166. doi:10.1037/a0018709
   Web of Science ®Google Scholar
• Lehavot, K., Ben-Zeev, D., & Neville, R. E. (2012). Ethical considerations and social media: A case of suicidal postings on Facebook. Journal of Dual Diagnosis, 8(4), 341–346. doi:10.1080/15504263.2012.718928
   Web of Science ®Google Scholar
• Marwick, A. E. (2012). The public domain: Social surveillance in everyday life. Surveillance & Society, 9(4), 378–393. doi:10.24908/ss.v9i4.4342
   Google Scholar
• Marwick, A. E., & Boyd, D. (2011). I tweet honestly, I tweet passionately: Twitter users, context collapse, and the imagined audience. New Media & Society, 13(1), 114–133. doi:10.1177/1461444810365313
   Web of Science ®Google Scholar
• McAuliffe, D., & Nipperess, S. (2017). e-Professionalism and the ethical use of technology in social work. Australian Social Work, 70(2), 131–134. doi:10.1080/0312407X.2016.1221790
   Web of Science ®Google Scholar
• Mearns, G. W., Richardson, R., & Robson, L. (2015). Enacting the internet and social media on the public sector’s frontline. New Technology, Work and Employment, 30(3), 190–208. doi:10.1111/ntwe.12054
   Web of Science ®Google Scholar
• Mishna, F., Bogo, M., Root, J., Sawyer, J.-L., & Khoury-Kassabri, M. (2012). It just crept in”: The digital age and implications for social work practice. Clinical Social Work Journal, 40(3), 277–286. doi:10.1007/s10615-012-0383-4
   Web of Science ®Google Scholar
• Neale, B. (2012). Qualitative longitudinal research. In S. Becker, A. Bryman and H. Ferguson (Eds) Understanding research for social policy and social work. Bristol: Policy Press.
   Google Scholar
• Pink, S. (2015). Doing sensory ethnography. London: Sage.
   Google Scholar
• Poloncarz, M. C. (2014). March 18) EC child protective services adds social media to investigative arsenal [Press Release]. Retrieved from http://www2.erie.gov/exec/index.php?q=31814-ec-child-protective-services-adds-social-media-investigative-arsenal
   Google Scholar
• Reamer, F. G. (2013a). Social work in a digital age: Ethical and risk management challenges. Social Work, 58(2), 163–172. doi:10.1093/sw/swt003
   PubMed Web of Science ®Google Scholar
• Reamer, F. G. (2013b). The digital and electronic revolution in social work: Rethinking the meaning of ethical practice. Ethics and Social Welfare, 7(1), 2–19. doi:10.1080/17496535.2012.738694
   Google Scholar
• Reamer, F. G. (2017). Evolving ethical standards in the digital age. Australian Social Work, 70(2), 148–112. doi:10.1080/0312407X.2016.1146314
   Web of Science ®Google Scholar
• Reed, L. (2019). Social work spies? (Yes, you over there I’m talking to you…). Retrieved from http://www.pinktape.co.uk/rants/social-work-spies-yes-you-over-there-im-talking-to-you/ doi:10.1215/00031283-7706532
   Google Scholar
• Regulation of Investigatory Powers Act. (2000) . Retrieved from https://www.legislation.gov.uk/uksi/2012/1500/note/made
   Google Scholar
• Ryan, D., & Garrett, P. M. (2017). Social work “logged on”: Contemporary dilemmas in an evolving “techno-habitat”. European Journal of Social Work, 21, 32–44. doi:10.1080/13691457.2016.1278520
   Web of Science ®Google Scholar
• Sage, T. E., & Sage, M. (2016a). Social media use in child welfare practice. Advances in Social Work, 17(1), 93–112. doi:10.18060/20880
   Google Scholar
• Sage, M., & Sage, T. (2016b). Social media and e-professionalism in child welfare: Policy and practice. Journal of Public Child Welfare, 10(1), 79–95. doi:10.1080/15548732.2015.1099589
   Web of Science ®Google Scholar
• Sage, M., Wells, M., Sage, T., & Devlin, M. (2017). Supervisor and policy roles in social media use as a new technology in child welfare. Children and Youth Services Review, 78, 1–8. doi:10.1016/j.childyouth.2017.04.018
   Web of Science ®Google Scholar
• Saldana, J. (2003). Longitudinal qualitative research: Analyzing change through time. New York, Oxford: Altamira Press.
   Google Scholar
• Social Workers Registration Board (SWRB). (2014). Code of conduct guidelines for social workers. New Zealand: Social Workers Registration Board.
   Google Scholar
• Stanfield, D., & Beddoe, L. (2016). Social work and social media in Aotearoa New Zealand: Educating social workers across shifting boundaries of social work identity. Social Work Education, 35(3), 284–296. doi:10.1080/02615479.2016.1154663
   Web of Science ®Google Scholar
• Statista. (2017). Numbers of monthly active Facebook users worldwide as of 2nd quarter 2017 (in millions). Retrieved from https://www.statista.com/statistics/264810/number-of-monthly-active-facebook-users-worldwide
   Google Scholar
• Stevenson, L. (2017). Social workers can use Facebook to search for missing parents, says judge. Retrieved from https://www.communitycare.co.uk/2017/03/07/social-workers-can-use-facebook-search-missing-parents-says-judge/
   Google Scholar
• Stott, T. C., MacEachron, A., & Gustavsson, N. (2017). Social media and child welfare: Policy, training, and the risks and benefits from the administrator’s perspective. Advances in Social Work, 17(2), 221–234. doi:10.18060/21263
   Google Scholar
• Suesspicious Minds. (2017). Do social workers risk a criminal offense by repeatedly viewing service users’ social media? Retrieved from https://www.communitycare.co.uk/2017/11/02/social-workers-risk-criminal-offense-repeatedly-viewing-service-users-social-media-posts/
   Google Scholar
• Taylor, A. (2017). Social work and digitalization: Bridging the knowledge gaps. Social Work Education Journal, 36(8), 869–879. doi:10.1080/02615479.2017.1361924
   Web of Science ®Google Scholar
• Tregeagle, S., & Darcy, M. (2007). Child welfare and information and communication technology: Today’s challenge. British Journal of Social Work, 38(8), 1481–1498. doi:10.1093/bjsw/bcm048
   Web of Science ®Google Scholar
• Trottier, D. (2011). A research agenda for social media surveillance. Fast Capitalism, 8(1), 59–14. doi:10.32855/fcapital.201101.008
   Google Scholar
• Voshel, E. H., & Wesala, A. (2015). Social media and social work ethics: Determining best practices in an ambiguous reality. Journal of Social Work Values and Ethics, 12(1), 67–76.
   Google Scholar
• Westwood, J. ed. (2014). Social media in social work education. Northwich: Critical Publishing. doi:10.1080/02615479.2014.884325
   Google Scholar
• Zuboff, S. (2019). The age of surveillance capitalism: The fight for a human future at the new frontier of power. New York: Public Affairs.
   Google Scholar
• Zur, O. (2012). Therapeutic ethics in the digital age. Psychotherapy Networker, 36(4), 26–35.
   Google Scholar