246
Views
0
CrossRef citations to date
0
Altmetric
Articles

Engaging End-Users in Electronic Health Record (EHR) Updates: Social Workers’ Opinions on Integrating a Psychosocial Acuity Scale at a Large Urban Pediatric Hospital

ORCID Icon, , , , , , & show all
Pages 230-250 | Received 21 Apr 2021, Accepted 22 Aug 2021, Published online: 20 Sep 2021

References

  • Adler-Milstein, J., & Jha, A. K. (2017). HITECH act drove large gains in hospital electronic health record adoption. Health Affairs (Project Hope), 36(8), 1416–1422. doi:10.1377/hlthaff.2016.1651
  • Babbott, S., Manwell, L. B., Brown, R., Montague, E., Williams, E., Schwartz, M., … Linzer, M. (2014). Electronic medical records and physician stress in primary care: Results from the MEMO Study. Journal of the American Medical Informatics Association, 21(e1), e100–e106. doi:10.1136/amiajnl-2013-001875
  • Bodenheimer, T., & Sinsky, C. (2014). From triple to quadruple aim: Care of the patient requires care of the provider. Annals of Family Medicine, 12(6), 573–576. doi:10.1370/afm.1713
  • Boffa, D. P., & Pawola, L. M. (2006). Identification and conceptualization of nurse super users. Journal of Healthcare Informatics Management, 20(4), 60–68.
  • Braveman, P., & Gottlieb, L. (2014). The social determinants of health: It’s time to consider the causes of the causes. Public Health Reports, 129 Suppl 2(Suppl 2), 19–31. doi:10.1177/00333549141291S206
  • Cresswell, K. M., Bates, D. W., & Sheikh, A. (2013). Ten key considerations for the successful implementation and adoption of large-scale health information technology. Journal of the American Medical Informatics Association, 20(e1), e9–e13. doi:10.1136/amiajnl-2013-001684
  • Downe-Wamboldt, B. (1992). Content analysis: Method, applications, and issues. Health Care for Women International, 13(3), 313–321. doi:10.1080/07399339209516006
  • Downing, N. L., Bates, D. W., & Longhurst, C. A. (2018). Physician burnout in the electronic health record era: Are we ignoring the real cause?Annals of Internal Medicine, 169(1), 50–51. doi:10.7326/M18-0139
  • Friedberg, M. W., Chen, P. G., Van Busum, K. R., Aunon, F., Pham, C., Caloyeras, J., … Tutty, M. (2014). Factors affecting physician professional satisfaction and their implications for patient care, health systems, and health policy. Rand Health Quarterly, 3(4), 1.
  • Glaser, B., & Strauss, A. (2009). The discovery of grounded theory: Strategies for qualitative research. Piscataway, NJ: Transaction Publishers.
  • Gold, R., Cottrell, E., Bunce, A., Middendorf, M., Hollombe, C., Cowburn, S., … Melgar, G. (2017). Developing electronic health record (EHR) strategies related to health center patients’ social determinants of health. Journal of the American Board of Family Medicine, 30(4), 428–447. doi:10.3122/jabfm.2017.04.170046
  • Goldzweig, C. L., Towfigh, A., Maglione, M., & Shekelle, P. G. (2009). Costs and benefits of health information technology: New trends from the literature. Health Affairs (Project Hope), 28(2), w282–w293. doi:10.1377/hlthaff.28.2.w282
  • Gottlieb, L. M., Tirozzi, K. J., Manchanda, R., Burns, A. R., & Sandel, M. T. (2015). Moving electronic medical records upstream: Incorporating social determinants of health. American Journal of Preventive Medicine, 48(2), 215–218. doi:10.1016/j.amepre.2014.07.009
  • Harris, P. A., Taylor, R., Minor, B. L., Elliott, V., Fernandez, M., O’Neal, L., … Duda, S. N. (2019). The REDCap consortium: Building an international community of software platform partners. Journal of Biomedical Informatics, 95, 103208. doi:10.1016/j.jbi.2019.103208
  • Harris, P. A., Taylor, R., Thielke, R., Payne, J., Gonzalez, N., & Conde, J. G. (2009). Research electronic data capture (REDCap)—A metadata-driven methodology and workflow process for providing translational research informatics support. Journal of Biomedical Informatics, 42(2), 377–381. doi:10.1016/j.jbi.2008.08.010
  • Hevner, A., March, S. T., Park, J., & Ram, S. (2004). Design science in information systems research. MIS Quarterly, 28(1), 75–105.
  • Jamoom, E. W., Heisey-Grove, D., Yang, N., & Scanlon, P. (2016). Physician opinions about EHR use by EHR experience and by whether the practice had optimized its EHR use. Journal of Health & Medical Informatics, 7(4), 1000240. doi:10.4172/2157-7420.1000240
  • Jones, S. S., Rudin, R. S., Perry, T., & Shekelle, P. G. (2014). Health information technology: An updated systematic review with a focus on meaningful use. Annals of Internal Medicine, 160(1), 48–54. doi:10.7326/M13-1531
  • Joukes, E., Cornet, R., de Bruijne, M. C., & de Keizer, N. F. (2016). Eliciting end-user expectations to guide the implementation process of a new electronic health record: A case study using concept mapping. International Journal of Medical Informatics, 87, 111–117. doi:10.1016/j.ijmedinf.2015.12.014
  • Klett, S., Firn, J., Abney, N., Battles, A., Harrington, J., & Vantine, A. (2014). Developing a reliable and valid scale to measure psychosocial acuity. Social Work in Health Care, 53(5), 503–517. doi:10.1080/00981389.2014.898726
  • Madden, J. M., Lakoma, M. D., Rusinak, D., Lu, C. Y., & Soumerai, S. B. (2016). Missing clinical and behavioral health data in a large electronic health record (EHR) system. Journal of the American Medical Informatics Association, 23(6), 1143–1149. doi:10.1093/jamia/ocw021
  • McCarthy, C., & Eastman, D. (2010). Change management strategies for an effective EMR implementation. Chicago, IL: Healthcare Information and Management Systems Society.
  • Morgan, D. L. (1993). Qualitative content analysis: A guide to paths not taken. Qualitative Health Research, 3(1), 112–121. doi:10.1177/104973239300300107
  • National Academies of Sciences Engineering and Medicine. (2019). Integrating social care into the delivery of health care: Moving upstream to improve the nation’s health. Washington, DC. Retrieved from https://www.nationalacademies.org/our-work/integrating-social-needs-care-into-the-delivery-of-health-care-to-improve-the-nations-health
  • Office of Disease Prevention and Health Promotion. (2018). Healthy people 2020. Retrieved from Washington, DC: https://www.healthypeople.gov/2020/topics-objectives/topic/maternal-infant-and-child-health/objectives
  • Office of the National Coordinator for Health Information Technology. (2021). ONC Cures Act Final Rule. Retrieved from https://www.healthit.gov/curesrule/overview/about-oncs-cures-act-final-rule
  • Rizzo, V., Rowe, J., Kricke, G., Krajci, K., & Golden, R. (2016). AIMS: A care coordination model to improve patient health outcomes. Health & Social Work, 41(3), 191–195. doi:10.1093/hsw/hlw029
  • Ross, A., Schneider, S., Muneton-Castano, Y., Caldas, A., & Boskey, E. (2021). "You never stop being a social worker:" Experiences of pediatric hospital social workers during the acute phase of the COVID-19 pandemic. Social Work in Health Care, 60(1), 8–29. doi:10.1080/00981389.2021.1885565
  • Rowe, J., Rizzo, V., Guthrie, J., Vail, M., Kang, S., & Golden, R. (2019). The electronic health record: Documenting the unique contributions of social workers. Health & Social Work, 44(2), 123–128. doi:10.1093/hsw/hlz006
  • Rowe, J., Rizzo, V., Kang, S., Kukowski, R., Ewald, B., Newman, M., & Golden, R. (2019). Time contribution of social workers in care management: Value for older adults. Professional Case Management, 24(6), 306–316. doi:10.1097/NCM.0000000000000305
  • Rowe, J. M., Rizzo, V. M., Shier Kricke, G., Krajci, K., Rodriguez-Morales, G., Newman, M., & Golden, R. (2016). The Ambulatory Integration of the Medical and Social (AIMS) model: A retrospective evaluation. Social Work in Health Care, 55(5), 347–361. doi:10.1080/00981389.2016.1164269
  • Sable, P., Ross, A.M., Clock, A., Corder, B., Lamontagne, N., McCaig, J., Shanske, S., Tvedte, M., Cummings, J., & Chamorro, P. (2021). Illustrating the value of social work: Results of an open pilot trial of the Psychosocial Acuity Scale in a large urban pediatric hospital. Social Work in Health Care, doi:10.1080/00981389.2021.1926398
  • Ser, G., Robertson, A., & Sheikh, A. (2014). A qualitative exploration of workarounds related to the implementation of national electronic health records in early adopter mental health hospitals. PLoS One, 9(1), e77669. doi:10.1371/journal.pone.0077669
  • Sikka, R., Morath, J. M., & Leape, L. (2015). The Quadruple Aim: Care, health, cost and meaning in work. BMJ Quality & Safety, 24(10), 608–610. doi:10.1136/bmjqs-2015-004160
  • Steketee, G., Ross, A.M., & Wachman, M. (2017). Health outcomes and costs of social work Services: A systematic review. American Journal of Public Health, 107(S3), S256–S266. doi:10.2105/AJPH.2017.304004
  • Whitten, J., Barlow, V., & Bentley, L. (1997). Systems analysis and design methods. Boston, MA: McGraw-Hill Professional.
  • Woodson, T. T., Gunn, R., Clark, K. D., Balasubramanian, B. A., Jetelina, K. K., Muller, B., … Cohen, D. J. (2018). Designing health information technology tools for behavioral health clinicians integrated within a primary care team. Journal of Innovation in Health Informatics, 25(3), 158–168. doi:10.14236/jhi.v25i3.998
  • Zerden, L., Lombardi, B., Richman, E., Fraher, E., & Shoenbill, K. (2021). Harnessing the electronic health record to advance integrated care. Families, Systems & Health, 39(1), 77–88. doi:10.1037/fsh0000584
  • Zerden, L., Richman, E., Lombardi, B., Shoenbill, K., & Fraher, E. (2019). Social work and electronic health records: A new frontier for health workforce research. Research brief published by the Carolina Health Workforce Research Center. Retrieved from https://www.shepscenter.unc.edu/wp-content/uploads/2020/02/2-Pager-Social-Work-and-EHR_Zerden-Richman.pdf

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.