1,289
Views
33
CrossRef citations to date
0
Altmetric
Articles

How user-friendly are online interactive maps? Survey based on experiments with heterogeneous users

Pages 358-376 | Received 14 Jun 2014, Accepted 16 Oct 2014, Published online: 07 Jan 2015

References

  • Al-Kodmany, K. 2001. “Online Tools for Public Participation.” Government Information Quarterly 18: 329–341. doi:10.1016/S0740-624X(01)00087-9.
  • Andrews, D., B. Nonnecke, and J. Preece. 2003. “Electronic Survey Methodology: A Case Study in Reaching Hard to Involve Internet Users.” International Journal of Human-Computer Interaction 16 (2): 185–210. doi:10.1207/S15327590IJHC1602_04.
  • Andrienko, G., and N. Andrienko. 1999. “Interactive Maps for Visual Data Exploration.” International Journal of Geographical Information Science 13 (4): 355–374. doi:10.1080/136588199241247.
  • Andrienko, N., G. Andrienko, H. Voss, F. Bernardo, J. Hipolito, and U. Kretchmer. 2002. “Testing the Usability of Interactive Maps in CommonGIS.” Cartography and Geographic Information Science 29 (4): 325–342. doi:10.1559/152304002782008369.
  • Basedow, S., and H. Pundt. 2001. “Braucht Bürgerbeteiligung in der Planung GIS-Funktionalitäten?” In Proceedings of 6th Symposium on Information Technology in Urban- and Spatial Planning, CORP 2001, edited by M. Schrenk, February 14–16. Vienna: Vienna University of Technology.
  • Blaser, A., and M. Egenhofer. 2000. “A Visual Tool for Querying Geographic Databases.” In Proceedings of Advanced Visual Interfaces (AVI’2000), edited by V. Di Gesù, S. Levialdi, and L. Tarantini, Palermo, May 23–26, 211–216. New York: ACM Press.
  • Blaser, A. D. 1997. User Interaction in a Sketch-Based GIS User Interface. Technical Report. Orono: National Center for Geographic Information and Analysis, University of Maine.
  • Blaser, A. D. 2000. “A Study of People’s Sketching Habits in GIS.” Spatial Cognition and Computation 2 (4): 393–419. doi:10.1023/A:1015555919781.
  • Bluestein, N., and L. Acredolo. 1979. “Developmental Changes in Mapreading Skills.” Child Development 50 (3): 691–697. doi:10.2307/1128934.
  • Brooke, J. 1996. “SUS: A ‘Quick and Dirty’ Usability Scale.” In Usability Evaluation in Industry, edited by P. W. Jordan, B. Thomas, B. A. Weerdmeester and A. L. McClelland. London: Taylor and Francis.
  • Carver, S. 2001. “The Future of Participatory Approaches Using Geographic Information: Developing a Research Agenda for the 21st Century.” Position Paper Prepared for ESF-NSF Meeting on Access and Participatory Approaches in Using Geographic Information, Spoleto, Italy, December 5–9.
  • Carver, S., A. Evans, R. Kingston, and I. Turton. 2012. “Virtual Slaithwaite: A Web Based Public Participation.” ‘Planning for Real’® System. Accessed December 2, 2014. http://www.geog.leeds.ac.uk/papers/99-8/
  • Çöltekin, A., B. Heil, S. Garlandini, and S. I. Fabrikant. 2009. “Evaluating the Effectiveness of Interactive Map Interface Designs: A Case Study Integrating Usability Metrics with Eye-Movement Analysis.” Cartography and Geographic Information Science 36 (1): 5–17. doi:10.1559/152304009787340197.
  • Craig, W. J., T. M. Harris, and D. Weiner, eds. 2002. Community Participation and Geographic Information Systems. London: Taylor & Francis.
  • Crampton, J. 2002. “Interactivity Types in Geographic Visualization.” Cartography and Geographic Information Science 29 (2): 85–98. doi:10.1559/152304002782053314.
  • Dickhaut, W., J. Hoyer, L. Kronawitter, and B. Weber. 2006. Deliverable 1.1.6: Report on City Strategies. Hamburg: HafenCity University Hamburg.
  • Dykes, J. A. 1997. “Exploring Spatial Data Representation with Dynamic Graphics.” Computers and Geosciences 23: 345–370. doi:10.1016/S0098-3004(97)00009-5.
  • Edsall, R., G. Andrienko, N. Andrienko, and B. Buttenfield. 2009. “Interactive Maps for Exploring Spatial Data.” In The ASPRS Manual of GIS, edited by M. Madden. Bethesda, MD: ASPRS.
  • Fabrikant, S. I., S. Rebich-Hespanha, N. Andrienko, G. Andrienko, and D. R. Montello. 2008. “Novel Method to Measure Inference Affordance in Static Small-Multiple Map Displays Representing Dynamic Processes.” The Cartographic Journal 45 (3): 201–215. doi:10.1179/000870408X311396.
  • Fessele, M., and A. Poplin. 2010. “Quality of Information Collected with the Help of Online Map-Based Questionnaires.” In 16th International Conference on Urban Planning and Regional Development in the Information Society GeoMultimedia 2011, REAL CORP 2011, edited by M. Schrenk, V. V. Popovich, and P. Zeile, Essen, May 18–20. ISBN: 978-3-95031 10-1-3.
  • Fuhrmann, S., P. Ahonen-Rainio, M. Edsall, S. I. Fabrikant, E. L. Koua, C. Tobon, C. Ware, and S. Wilson. 2005. “Making Useful and Useable Geovisualisation: Design and Evaluation Issues.” In Exploring Geovisualisation, edited by M. Dykes, A. M. MacEachren, and M.-J. Kraak, 553–566. Amsterdam: Elsevier.
  • Fuhrmann, S., A. MacEachren, M. Deberry, J. Bosley, R. LaPorte Taylor, M. Gahegan, and R. Downs. 2005. “MapStats for Kids: Making Geographic and Statistical Facts Available to Children.” Journal of Geography 104 (6): 233–241. doi:10.1080/00221340508978645.
  • Georgiadou, Y., and J. Stoter. 2010. “Studying the Use of Geo-Information in Government – A Conceptual Framework.” Computers, Environment and Urban Systems 34 (1): 70–78. doi:10.1016/j.compenvurbsys.2009.04.002.
  • Haklay, M., and C. Tobón. 2003. “Usability Engineering and PPGIS: Towards a User-Centred Approach.” International Journal of Geographical Information Science (IJGIS) 17 (6): 577–592.
  • Haklay, M., and A. Zafiri. 2008. “Usability Engineering for GIS: Learning from a Screenshot, Special Issue on Use and User Issues.” The Cartographic Journal 45 (2): 87–97. doi:10.1179/174327708X305085.
  • Harrower, M., and B. Sheesley. 2005. “Designing Better Map Interfaces: A Framework for Panning and Zooming.” Transactions in GIS 9 (2): 77–89. doi:10.1111/j.1467-9671.2005.00207.x.
  • Hegarty, M. 2004. “Commentary: Dynamic Visualizations and Learning: Getting to the Difficult Questions.” Learning and Instruction 14: 343–351. doi:10.1016/j.learninstruc.2004.06.007.
  • Hegarty, M. 2013. “Cognition, Metacognition, and the Design of Maps.” Current Directions in Psychological Science 22 (1): 3–9. doi:10.1177/0963721412469395.
  • Iarossi, G. 2006. The Power of Survey Design: A User’s Guide for Managing Surveys, Interpreting Results, and Influencing Respondents. Washington, DC: The World Bank.
  • Jankowski, P., and T. Nyerges. 2001. Geographic Information Systems for Group Decision Making. London: Taylor & Francis.
  • Keehnera, M., M. Hegarty, C. Cohena, P. Khooshabeha, and D. R. Montello. 2008. “Spatial Reasoning With External Visualizations: What Matters Is What You See, Not Whether You Interact.” Cognitive Science: A Multidisciplinary Journal 32: 1099–1132. doi:10.1080/03640210801898177.
  • Kingston, R., S. Carver, A. Evans, and I. Turton. 2000. “Web-Based Public Participation Geographical Information Systems: An Aid to Local Environmental Decision-Making.” Computers, Environment and Urban Systems 24: 109–125. doi:10.1016/S0198-9715(99)00049-6.
  • Knapp, L. 1995. “A Task Analysis Approach to the Visualization of Geographic Data” In Cognitive Aspects of Human-Computer Interaction for Geographic Information Systems. 1st ed., edited by T. L. Nyerges, D. M. Mark, R. Laurini, and M. J. Egenhofer, 355–371. Norwell, MA: Kluwer Academic Publishers.
  • Koua, E. L., A. M. MacEachren, and M. J. Kraak. 2006. “Evaluating the Usability of Visualization Methods in an Exploratory Geovisualization Environment.” International Journal of Geographical InformationScience 20: 425–448. doi:10.1080/13658810600607550.
  • Krug, S. 2000. Don’t Make Me Think: A Common Sense Approach to Web Usability. Berkeley, CA: New Riders.
  • Kuhn, W. 1993. “Metaphors Create Theories for Users.” In COSIT’93: Spatial Information Theory, edited by A. U. Frank and I. Campari, 366–376. Berlin: Springer-Verlag.
  • Kuhn, W., and B. Blumentahl. 1996. “Spatialization: Spatial Metaphors for User Interfaces.” In GeoInfo Series, edited by A. U. Frank, Vol. 8. Vienna: Vienna University of Technology.
  • Kuhn, W., and A. U. Frank. 1991. “A Formalization of Metaphors and Image-Schemas in User Interface.” In Cognitive and Linguistic Aspects of Geographic Space, Vol. 63, edited by A. U. Frank and D. M. Mark. Dordrecht: Kluwer Academic.
  • Lewis, J. R., and J. Sauro. 2009. “The Factor Structure of the System Usability Scale.” In Proceedings of Human Centered Design, First International Conference, HCD 2009, Held as Part of HCI International 2009, edited by M. Kurosu, San Diego, CA, July 19–24, 94–103. Lecture Notes in Computer Science 5619. Springer. ISBN 978-3-642-02805-2.
  • Lobben, A. K. 2004. “Tasks Strategies and Cognitive Processes Associated with Navigational Map Reading: A Review Perspective.” Professional Geographer 56 (2): 270–281.
  • Lowe, R. K. 1999. “Extracting Information from an Animation during Complex Visual Learning.” European Journal of Psychology of Education 14: 225–244. doi:10.1007/BF03172967.
  • Lowe, R. K. 2004. “Interrogation of a Dynamic Visualization during Learning. Learning and Instruction.” Learning and Instruction 14: 257–274. doi:10.1016/j.learninstruc.2004.06.003.
  • MacEachren, A. M., and M.-J. Kraak. 2001. “Research Challenges in Geovisualization.” Cartography and Geographic Information Science 28 (1): 3–12. doi:10.1559/152304001782173970.
  • MacEachren, A. M., M. Wachowicz, R. Edsall, D. Haug, and R. Masters. 1999. “Constructing Knowledge from Multivariate Spatiotemporal Data: Integrating Geographical Visualization with Knowledge Discovery in Database Methods.” International Journal of Geographical Information Science 13 (4): 311–334. doi:10.1080/136588199241229.
  • MacEachren, A. M., M. Wachowicz, R. Edsall, D. Haug, and R. Masters. 2004. “Geo-Visualization for Knowledge Construction and Decision-Support.” IEEE Computer Graphics and Applications 24 (1): 13–17. doi:10.1109/MCG.2004.1255801.
  • McCarthy, J., and P. Wright. 2004. Technology as Experience. Cambridge, MA: The MIT Press.
  • Medyckyj-Scott, D. 1993. “Designing Geographical Information Systems for Use.” In Human Factors in Geographical Information Systems, edited by D. Medyckyj-Scott and H. M. Hearnshaw, 87–100. London: Belhaven Press.
  • Montello, D. R. 2009. “Cognitive Research in GIScience: Recent Achievements and Future Prospects.” Geography Compass 3 (5): 1824–1840. doi:10.1111/j.1749-8198.2009.00273.x.
  • Nivala, A.-M., S. Brewster, and L. T. Sarjakoski. 2007. “Usability Problems of Web Map Sites.” In Proceedings of 23rd International Cartographic Conferenc, Moscow, August 4–10. Accessed November 15, 2014. http://icaci.org/files/documents/ICC_proceedings/ICC2007/html/Proceedings.htm
  • Nivala, A.-M., S. A. Brewster, and L. T. Sarjakoski. 2008. “Usability Evaluation of Web Mapping Sites.” Special Issue on Use and User Issues of The Cartographic Journal 45 (2): 130–140.
  • Nyerges, T. L. 1993. “How Do People Use Geographical Information Systems?” In Human Factors in Geographical Information Systems, edited by D. Medyckyj-Scott and H. M. Hearnshaw, 37–50. London: Belhaven Press.
  • Pickles, J. 1995. “Representations in an Electronic Age: Geography, GIS, and Democracy.” In Ground Truth: The Social Implications of Geographic Information Systems, edited by J. Pickles, 1–30. New York: Guilford Press.
  • Poplin, A. 2012a. “Playful Public Participation in Urban Planning: A Case Study for Online Serious Games.” Computers, Environment and Urban Systems (CEUS) 36 (3): 195–206. http://www.sciencedirect.com/science/article/pii/S0198971511001116
  • Poplin, A. 2012b. “Web-Based PPGIS for Wilhelmsburg, Germany: An Integration of Interactive GIS-based Maps with an Online Questionnaire.” Special Issue of the Journal of Urban and Regional Information Systems Association (URISA) 25 (2): 71–84.
  • Rinner, C. 1999. Argumentation Maps - GIS-based Discussion Support for Online Planning. GMD Research Series No. 22. Sankt Augustin: GMD German National Research Center for Information Technology.
  • Rinner, C. 2001. “Argumentation Maps: GIS-Based Discussion Support for On-line Planning.” Environment and Planning B: Planning and Design 28 (6): 847–863. doi:10.1068/b2748t.
  • Rinner, C. 2005. “Computer Support for Discussions in Spatial Planning.” In GIS for Sustainable Development, edited by M. Campagna, 167–180. Boca Raton, FL: CRC Press. ISBN: 0-8493-3051-3.
  • Rinner, C. 2006. “Argumentation Mapping in Collaborative Spatial Decision Making.” In Collaborative Geographic Information Systems, edited by S. Balram and S. Dragicevic, 85–102. Hershey: Idea Group.
  • Robinson, A. C., J. Chen, E. J. Lengerich, H. G. Meyer, and A. M. MacEachren. 2005. “Combining Usability Techniques to Design Geovisualization Tools for Epidemiology.” Cartography and Geographic Information Science 32 (4): 243–255. doi:10.1559/152304005775194700.
  • Roth, R. E. 2013. “Interactive Maps: What We Know and What We Need to Know.” Journal of Spatial Information Science 6: 59–115.
  • Schlossberg, M., and E. Shuford. 2005. “Delineating “Public” and “Participation” in PP GIS.” URISA Journal 16 (2): 16–26.
  • Schroeder, P. 1996. “Report on Public Participation GIS Workshop,” In GIS and Society: The Social Implications of How People, Space and Environment are Represented in GIS. NCGIA Technical Report 96–97, Scientific Report for Initiative 19 Specialist Meeting, edited by T. Harris and D. Weiner, South Haven, MN, March 2–5.
  • Schwering, A., J. Wang, C. Malumbo, J. Sahib, L. Rui, and K. Broelemann. 2014. “SketchMapia: Qualitative Representations for the Alignment of Sketch and Metric Maps.” Spatial Cognition and Computation: An Interdisciplinary Journal (accepted). doi:10.1080/13875868.2014.917378.
  • Shneiderman, B., and C. Plaisant. 2006. “Strategies for Evaluating Information Visualization Tools: Multi-Dimensional In-Depth Long-Term Case Studies.” In Proceedings of the 2006 AVI Workshop on Beyond Time and Errors Novel Evaluation Methods for Information Visualization (BELIV), edited by E. Bertini, C. Plaisant, and G. Santucci, May 23. New York: ACM Press. ISBN: 1-59593-562-2.
  • Sieber, R. 2006. “Public Participation Geographic Information Systems: A Literature Review and Framework.” Annals of the Association of American Geographers 96 (3): 491–507. doi:10.1111/j.1467-8306.2006.00702.x.
  • Slocum, T. A., C. Blok, B. Jiang, A. Koussoulakou, D. R. Montello, S. Fuhrmann, and N. R. Hedley. 2001. “Cognitive and Usability Issues in Geovisualization.” Cartography and Geographic Information Science 28: 61–75. doi:10.1559/152304001782173998.
  • Steinmann, R., A. Krek, and T. Blaschke. 2004. Can Online Map-Based Applications Improve Citizen Participation? Lecture Notes in Computer Science, TED on E-Government 2004. Bozen: Springer Verlag.
  • Talen, E. 1999. “Constructing Neighborhoods from the Bottom Up: The Case for Resident-Enerated GIS.” Environment and Planning B: Planning and Design 26: 533–554. doi:10.1068/b260533.
  • Thielsch, M. T., and S. Weltzin. 2009. “Online-Befragungen in Der Praxis.” In Praxis Der Wirtschaftspsychologie: Themen Und Fallbeispiele Für Studium Und Praxis, edited by T. Brandenburg and M. T. Thielsch, 69–85. Münster: Monsenstein und Vannerdat.
  • Thompson, M. M. 2000. “GIS Technology and Data Sharing, Planning into the Next Millennium.” Cornell Journal of Planning and Urban Issues 15: 20–33.
  • Tullis, T. S., and J. N. Stetson. 2004. “A Comparison of Questionnaires for Assessing Website Usability.” In Usability Professionals’ Association (UPA) Conference, Minneapolis, MN, June 7–11. Accessed November 23, 2014. http://home.comcast.net/~tomtullis/publications/UPA2004TullisStetson.pdf
  • Wright, K. B. 2005. “Researching Internet-Based Populations: Advantages and Disadvantages of Online Survey Research, Online Questionnaire Authoring Software Packages, and Web Survey Services.” Journal of Computer-Mediated Communication 10 (3). Accessed October 15, 2014. http://onlinelibrary.wiley.com/doi/10.1111/j.1083-6101.2005.tb00259.x/full
  • Zyda, M. 2005. “From Visual Simulation to Virtual Reality to Games.” IEEE Computer 38 (9): 25–32. doi:10.1109/MC.2005.297.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.