792
Views
23
CrossRef citations to date
0
Altmetric
Original Articles

The Antecedents of Consumers’ Negative Attitudes Toward SMS Advertising: A Theoretical Framework and Empirical Study

&
Pages 109-117 | Published online: 18 Sep 2013

REFERENCES

  • Aaker , D. A. and Bruzzone , D. E. 1985 . Causes of Irritation in Advertising . Journal of Marketing , 49 ( 2 ) : 47 – 57 .
  • Alwitt , L. F. and Prabhaker , P. R. 1992 . Functional and Belief Dimensions of Attitudes to Television Advertising: Implications for Copy Testing . Journal of Advertising Research , 32 ( 5 ) : 30 – 42 .
  • Anderson , J. C. and Gerbing , D. W. 1988 . Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach . Psychological Bulletin , 103 ( 3 ) : 411 – 23 .
  • Andrews , J. C. 1989 . The Dimensionality of Beliefs Toward Advertising in General . Journal of Advertising , 18 ( 1 ) : 26 – 35 .
  • Anderson , R. D. , Engledow , J. L. and Becker , H. 1978 . How Consumer Reports Subscribers See Advertising . Journal of Advertising Research , 18 ( 6 ) : 29 – 34 .
  • Balasabramanian , S. , Peterson , R. A. and Jarvenpaa , S. L. 2002 . Exploring the Implications of M-Commerce for Markets and Marketing . Journal of the Academy of Marketing Science , 30 ( 4 ) : 348 – 61 .
  • Barnes , S. J. and Scornavacca , E. 2004 . Mobile Marketing: The Role of Permission and Acceptance . International Journal of Mobile Communications , 2 ( 2 ) : 128 – 39 .
  • Barnes , S. J. , Bauer , H. , Reichardt , T. and Neumann , M. 2005 . Driving consumer acceptance of mobile marketing: A theoretical framework and empirical study . Journal of Electronic Commerce Research , 6 ( 3 ) : 181 – 192 .
  • Barutcu , S. 2008 . Consumers’ Attitudes Towards Mobile Marketing and Mobile Commerce in Consumer Markets . Edge Academic Review , 8 ( 1 ) : 15 – 32 .
  • Barwise , P. and Strong , C. 2002 . Permission-Based Mobile Advertising . Journal of Interactive Marketing , 16 ( 1 ) : 14 – 24 .
  • Bauer , R. A. and Greyser , S. A. 1968 . Advertising in America: The Consumer View , Boston : Harvard University, Division of Research, Graduate School of Business Administration .
  • Clarke , I. III . 2001 . Emerging Value Propositions for M-Commerce . Journal of Business Strategies , 18 ( 2 ) : 133 – 48 .
  • Ducoffe , R. H. 1995 . How Consumers Assess the Value of Advertising . Journal of Current Issues and Research in Advertising , 17 ( 1 ) : 1 – 18 .
  • Ducoffe , R. H. 1996 . Advertising Value and Advertising on the Web . Journal of Advertising Research , 36 ( 5 ) : 21 – 35 .
  • Duncan , C. P. and Nelson , J. E. 1985 . Effects of Humor in a Radio Advertising Experiment . Journal of Advertising , 14 ( 2 ) : 33 – 64 .
  • Durvasula , S. , Andrews , J. C. , Lysonski , S. and Netemeyer , R. G. 1993 . Assessing the Cross-National Applicability of Consumer Behavior Models: A Model of Attitude Toward Advertising in General . Journal of Consumer Research , 19 ( 4 ) : 626 – 36 .
  • Edwards , S. M. , Li , H. and Lee , J.-H. 2002 . Forced Exposure and Psychological Reactance: Antecedents and Consequences of the Perceived Intrusiveness of Pop-Up Ads . Journal of Advertising , 31 ( 3 ) : 83 – 95 .
  • Fennis , M. B. and Bakker , A. B. 2001 . “Stay Tuned—We Will Be Back Right After These Messages”: Need to Evaluate Moderates to Transfer of Irritation in Advertising,” . Journal of Advertising , 30 ( 3 ) : 15 – 25 .
  • Fishbein , M. and Azjen , I. 1975 . Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research , Reading, MA : Addison-Wesley .
  • Fornell , C. and Larcker , D. F. 1981 . Evaluating Structural Equations Models With Unobservable Variables and Measurement Error . Journal of Marketing Research , 18 ( 1 ) : 39 – 50 .
  • Frolick , M. N. and Chen , L.-D. 2004 . Assessing M-Commerce Opportunities . Information Systems Management , 21 ( 2 ) : 53 – 61 .
  • Godin , S. 2001 . Permission Marketing , Munich : Finanzbuch Verlag .
  • Greyser , S. A. 1973 . Irritation in Advertising . Journal of Advertising Research , 13 ( 1 ) : 3 – 10 .
  • Greyser , S. A. and Reece , B. B. 1971 . Businessmen Look Hard at Advertising . Harvard Business Review , 49 ( 3 ) : 18 – 26 . 157–65
  • Haghirian , P. , Madlberger , M. and Tanuskova , A. 2005 . “ Increasing Advertising Value of Mobile Marketing: An Empirical Study of Antecedents ” . In Proceedings of the 38th Annual Hawaii International Conference on System Sciences , Washington , DC : IEEE Computer Society, 32c .
  • Haller , T. F. 1974 . What Students Think of Advertising . Journal of Advertising Research , 14 ( 1 ) : 33 – 38 .
  • Hair , J. F. , Anderson , R. E. , Tatham , R. L. and Black , W. C. 1998 . Multivariate Data Analysis , Englewood Cliffs , NJ : Prentice Hall .
  • Häkkilä , J. and Chatfield , C. 2005 . “ It's Like if You Opened Someone Else's Letter: User Perceived Privacy and Social Practices with SMS Communication ” . In Proceedings of the 7th International Conference on Human Computer Interaction with Mobile Devices and Services , 219 – 22 . New York : ACM .
  • Harvey , F. 2001 . From Ibiza to 1 billion . London Financial Times , August 7 : 2 – 3 .
  • Hong , S.-J. , Thong , J. Y.L. , Moon , J.-Y. and Tam , K.-Y. 2008 . Understanding the Behavior of Mobile Data Services Consumers . Information System Frontiers , 10 ( 4 ) : 431 – 45 .
  • Jih , W.-J. 2007 . Effects of Consumer-Perceived Convenience on Shopping Intention in Mobile Commerce: An Empirical Study . International Journal of E-Business Research , 3 ( 4 ) : 33 – 48 .
  • Jobber , D. 1974 . Television Advertising: A Consumer Viewpoint . European Journal of Marketing , 8 ( 2 ) : 158 – 67 .
  • Lee , S. F. , Tsai , Y. C. and Jih , W. J. 2006 . An Empirical Examination of Customer Perceptions of Mobile Advertising . Information Resources Management Journal , 19 ( 4 ) : 39 – 55 .
  • Li , H. , Edwards , S. M. and Lee , J.-H. 2002 . Measuring the Intrusiveness of Advertisements: Scale Development and Validation . Journal of Advertising , 31 ( 2 ) : 37 – 47 .
  • Lutz , R. J. 1985 . “ Affective and Cognitive Antecedents of Attitude Toward the Ad: A Conceptual Framework ” . In Psychological Processes and Advertising Effects: Theory, Research, and Application , Edited by: Alwitt , L. F. and Mitchell , A. A. 45 – 63 . Hillsdale , NJ : Erlbaum .
  • Lutz , R. J. , Mackenzie , S.B. and Belch , G. E. 1986 . The role of attitude toward the ad as a mediator of advertising effectiveness: A test of competing explanations . Journal of Marketing Research , 23 ( 2 ) : 130 – 43 .
  • MacKenzie , S. B. and Lutz , R. J. 1989 . An Empirical Examination of the Structural Antecedents of Attitude-Toward-the-Ad in an Advertising Pretesting Context . Journal of Marketing , 53 ( 2 ) : 48 – 65 .
  • Malhotra , A. and Segars , A. H. 2005 . Investigating wireless Web adoption patterns in the U.S. . Communications of the ACM , 48 ( 10 ) : 105 – 10 .
  • Malhotra , N. K. , Kim , S. S. and Agarwal , J. 2004 . Internet Users’ Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model . Information Systems Research , 15 ( 4 ) : 336 – 55 .
  • Mehta , R. A. and Sivadas , E. 1995 . Direct Marketing on the Internet: An Empirical Assessment of Consumer Attitudes . Journal of Direct Marketing , 9 ( 3 ) : 21 – 32 .
  • Merisavo , M. , Kajalo , S. , Karjaluoto , H. , Virtanen , V. , Salmenkivi , S. , Raulas , M. and Leppäniemi , M. 2005 . An Empirical Study of the Drivers of Consumer Acceptance of Mobile Advertising . Journal of Interactive Advertising , 7 ( 2 ) : 41 – 50 .
  • Mir , I. 2011 . Consumer Attitude Towards M-Advertising Acceptance: A Cross-Sectional Study . Journal of Internet Banking and Commerce , 16 ( 1 ) : 1 – 23 .
  • Mittal , B. 1994 . Public Assessment of TV Advertising: Faint Praise and Harsh Criticism . Journal of Advertising Research , 34 ( 1 ) : 35 – 53 .
  • Miyazaki , A. D. and Fernandez , A. 2000 . Internet Privacy and Security: An Examination of Online Retailer Disclosures . Journal of Public Policy and Marketing , 19 ( 1 ) : 54 – 61 .
  • Muehling , D. D. 1987 . An Investigation of Factors Underlying Attitude-Toward-Advertising-in-General . Journal of Advertising , 16 ( 1 ) : 32 – 40 .
  • Okazaki , S. 2007 . Exploring Gender Effects in a Mobile Advertising Context: On the Evaluation of Trust, Attitudes, and Recall . Sex Roles , 57 ( 11 ) : 897 – 908 .
  • Perlado , V. and Barwise , P. 2005 . “ Mobile Advertising: A Research Agenda ” . In Advertising, Promotion, and New Media , Edited by: Stafford , M. R. and Faber , R. J. 261 – 77 . New York : M.E. Sharpe .
  • Pollay , R. W. and Mittal , B. 1993 . Here's the Beef: Factors, Determinants, and Segments in Consumer Criticism of Advertising . Journal of Marketing , 57 ( 3 ) : 99 – 114 .
  • Printers's Ink Publishing Company . 1952 . Printers' Ink , Ann Arbor, MI : University of Michigan .
  • Reid , L. N. and Soley , L. C. 1982 . Generalized and Personalized Attitudes Toward Advertising's Social and Economic Effects . Journal of Advertising , 11 ( 3 ) : 3 – 7 .
  • Riecken , G. and Yavas , U. 1990 . Children's General, Product, and Brand-Specific Attitudes Towards Television Commercials . International Journal of Advertising , 9 ( 2 ) : 136 – 48 .
  • Sandage , C. H. and Leckenby , J. D. 1980 . Student Attitudes Toward Advertising: Institution vs. Instrument . Journal of Advertising , 9 ( 2 ) : 29 – 44 .
  • Schumacker , R. E. and Lomax , R. G. 2004 . A Beginner's Guide to Structural Equation Modeling , Mahwah , NJ : Erlbaum .
  • Sheehan , K. B. and Hoy , M. G. 2000 . Dimensions of Privacy Concern Among Online Consumers . Journal of Public Policy and Marketing , 19 ( 1 ) : 62 – 73 .
  • Thorelli , H. B. , Becker , H. and Engledow , J. 1975 . The Information Seekers: An International Study of Consumer Information and Advertising Image , Cambridge , MA : Ballinger .
  • Treasure , J. and Joyce , T. 1967 . As Others See Us: A Study of Attitudes to Advertising and to Television Advertisements , London : Institute of Practitioners in Advertising .
  • Tsang , M. M. , Ho , S.-C. and Liang , T.-P. 2004 . Consumer Attitudes Toward Mobile Advertising: An Empirical Study . International Journal of Electronic Commerce , 8 ( 3 ) : 65 – 78 .
  • Wen , H. J. and Gyires , T. 2002 . The Impact of Wireless Application Protocol (WAP) on M-Commerce Security . Journal of Internet Commerce , 1 ( 3 ) : 15 – 27 .
  • Xu , D. J. 2007 . The Influence of Personalization in Affecting Consumer Attitudes Toward Mobile Advertising in China . Journal of Computer Information Systems , 47 ( 2 ) : 9 – 20 .
  • Zhang , J.J. , Yuan , Y. and Archer , A. 2002 . Driving forces for m-commerce success . Journal of Internet Commerce , 1 ( 3 ) : 81 – 104 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.