2,804
Views
18
CrossRef citations to date
0
Altmetric
Regular Articles

Curating Luxe Experiences Online? Explicating the Mechanisms of Luxury Content Marketing in Cultivating Brand Loyalty

ORCID Icon & ORCID Icon

References

  • Baek, Tae Hyun , Jooyoung Kim , and Jay Hyunjae Yu (2010), “The Differential Roles of Brand Credibility and Brand Prestige in Consumer Brand Choice,” Psychology and Marketing , 27 (7), 662–78.
  • Barry, Thomas E. (1987), “The Development of the Hierarchy of Effects: An Historical Perspective,” Journal of Current issues and Research in Advertising , 10 (1–2), 251–95.
  • Barry, Thomas E. , and Daniel J. Howard (1990), “A Review and Critique of the Hierarchy of Effects in Advertising,” International Journal of Advertising , 9 (2), 121–35.
  • Bentley Motors Official (2019), Instagram, https://www.instagram.com/bentleymotors/.
  • Berthon, Pierre , Leyland Pitt , Michael Parent , and Jean-Paul Berthon (2009), “Aesthetics and Ephemerality: Observing and Preserving the Luxury Brand,” California Management Review , 52 (1), 45–66.
  • Cailleux, Hugues , Charles Mignot , and Jean-Noël Kapferer (2009), “Is CRM for Luxury Brands?,” Journal of Brand Management , 16 (5–6), 406–12.
  • Carter, Joanna (2019), “Video Marketing Statistics to Know for 2019,” Smart Insights , https://www.smartinsights.com/digital-marketing-platforms/video-marketing/video-marketing-statistics-to-know/.
  • Chen, Aihui , Yaobin Lu , and Bin Wang (2017), “Customers’ Purchase Decision-Making Process in Social Commerce: A Social Learning Perspective,” International Journal of Information Management , 37 (6), 627–38.
  • Choi, Young Gin , Chihyung Michael Ok , and Sunghyup Sean Hyun (2017), “Relationships between Brand Experiences, Personality Traits, Prestige, Relationship Quality, and Loyalty: An Empirical Analysis of Coffeehouse Brands,” International Journal of Contemporary Hospitality Management , 29 (4), 1185–202.
  • Choo, Ho Jung , Heekang Moon , Hyunsook Kim , and Namhee Yoon (2012), “Luxury Customer Value,” Journal of Fashion Marketing and Management: An International Journal , 16 (1), 81–101.
  • Content Marketing Institute (2018), “What Is Content Marketing?,” https://contentmarketinginstitute.com/what-is-content-marketing/.
  • Dahlén, Micael (2005), “The Medium As a Contextual Cue: Effects of Creative Media Choice,” Journal of Advertising , 34 (3), 89–98.
  • De Barnier, Virginie , Sandrine Falcy , and Pierre Valette-Florence (2012), “Do Consumers Perceive Three Levels of Luxury? A Comparison of Accessible, Intermediate, and Inaccessible Luxury Brands,” Journal of Brand Management , 19 (7), 623–36.
  • DePino, Frank (2017), “YouTube Marketing Opportunities for Luxury Brands,” Mediaboom, July 11, https://mediaboom.com/news/youtube-marketing-luxury-brands/.
  • Dholakia, Utpal M. , Richard P. Bagozzi , and Lisa Klein Pearo (2004), “A Social Influence Model of Consumer Participation in Network- and Small-Group-Based Virtual Communities,” International Journal of Research in Marketing , 21 (3), 241–63.
  • Dubois, Bernard , and Claire Paternault (1995), “Observations: Understanding the World of International Luxury Brands: The ‘Dream Formula,’” Journal of Advertising Research , 35 (4), 69–75.
  • Dubois, Bernard , and Sandor Czellar (2002), “Prestige Brands or Luxury Brands? An Exploratory Inquiry on Consumer Perceptions,” https://archive-ouverte.unige.ch/unige:5816.
  • Ducoffe, Robert H. (1996), “Advertising Value and Advertising on the Web,” Journal of Advertising Research , 36 (5), 21–35.
  • Dudharejia, Manish (2020), “Why Brands Need Content Marketing during the COVID-19 Pandemic,” https://www.e2msolutions.com/blog/brands-content-marketing-covid-19-pandemic/.
  • du Plessis, Charmaine (2017), “The Role of Content Marketing in Social Media Content Communities,” South African Journal of Information Management , 19 (1), 1–7.
  • Durvasula, Srinivas , Steven Lysonski , and John Watson (2001), “Does Vanity Describe Other Cultures? A Cross‐Cultural Examination of the Vanity Scale,” Journal of Consumer Affairs , 35 (1), 180–99.
  • Eisend, Martin (2008), “Explaining the Impact of Scarcity Appeals in Advertising: The Mediating Role of Perceptions of Susceptibility,” Journal of Advertising , 37 (3), 33–40.
  • Erdoğmuş, İrem , and Işıl Büdeyri-Turan (2012), “The Role of Personality Congruence, Perceived Quality, and Prestige on Ready-to-Wear Brand Loyalty,” Journal of Fashion Marketing and Management: An International Journal , 16 (4), 399–417.
  • Fournier, Susan M. (1994), “A Consumer–Brand Relationship Framework for Strategic Brand Management,” doctoral dissertation, University of Florida.
  • Fuchs, Douglas A. (1964), “Two Source Effects in Magazine Advertising,” Journal of Marketing Research , 1 (3), 59–62.
  • Gautam, Vikas , and Vikram Sharma (2017), “The Mediating Role of Customer Relationship on the Social Media Marketing and Purchase Intention Relationship with Special Reference to Luxury Fashion Brands,” Journal of Promotion Management , 23 (6), 872–88.
  • Gofman, Alex , and Howard Moskowitz (2010), “Isomorphic Permuted Experimental Designs and Their Application in Conjoint Analysis,” Journal of Sensory Studies , 25 (1), 127–45.
  • Groth, John C. , and Stephen W. McDaniel (1993), “The Exclusive Value Principle: The Basis for Prestige Racing,” Journal of Consumer Marketing , 10 (1), 10–16.
  • Hair, Joseph F. (2010), Multivariate Data Analysis , Upper Saddle River, NJ: Prentice Hall.
  • Harris, Jodi (2017), “Cover All the Bases with 21 Winning Content Marketing Tactics,” Content Marketing Institute, https://contentmarketinginstitute.com/2017/05/winning-content-marketing-tactics/.
  • Hennigs, Nadine , Klaus‐Peter, Wiedmann , Christiane Klarmann , and Stefan Behrens (2015), “The Complexity of Value in the Luxury Industry: From Consumers’ Individual Value Perception to Luxury Consumption,” International Journal of Retail and Distribution Management , 43 (10/11), 922–39.
  • Hollebeek, Linda D. , and Keith Macky (2019), “Digital Content Marketing’s Role in Fostering Consumer Engagement, Trust, and Value: Framework, Fundamental Propositions, and Implications,” Journal of Interactive Marketing , 45, 27–41.
  • Hung, Kuang-peng , Annie Huiling Chen , Norman Peng , Chris Hackley , Rungpaka Amy Tiwsakul , and Chun-lun Chou (2011), “Antecedents of Luxury Brand Purchase Intention,” Journal of Product and Brand Management , 20 (6), 457–67.
  • Husic, Melika , and Muris Cicic (2009), “Luxury Consumption Factors,” Journal of Fashion Marketing and Management: An International Journal , 13 (2), 231–45.
  • Hwang, Jinsoo , and Heesup Han (2014), “Examining Strategies for Maximizing and Utilizing Brand Prestige in the Luxury Cruise Industry,” Tourism Management , 40, 244–59.
  • Iqbal, Mansoor (2019), “YouTube Revenue and Usage Statistics,” Business of Apps , https://www.businessofapps.com/data/youtube-statistics/.
  • IZEA (2019), “Luxury Content: Marketing for The Luxury Consumer,” June 3, https://izea.com/2019/06/03/luxury-content/.
  • Jain, Sheetal (2019), “Exploring Relationship between Value Perception and Luxury Purchase Intention: A Case of Indian Millennials,” Journal of Fashion Marketing and Management , 23 (4), 414–39.
  • Jiao, Yongbing , Myriam Ertz , Myung-Soo Jo , and Emine Sarigollu (2018), “Social Value, Content Value, and Brand Equity in Social Media Brand Communities: A Comparison of Chinese and U.S. Consumers,” International Marketing Review , 35 (1), 18–41.
  • Kapferer, Jean-Noël (1998), “Why Are We Seduced by Luxury Brands?,” Journal of Brand Management , 6 (1), 44–49.
  • Kapferer, Jean-Noël , and Vincent Bastien (2009), “The Specificity of Luxury Management: Turning Marketing Upside Down,” Journal of Brand Management , 16 (5–6), 311–22.
  • Kapferer, Jean-Noël , and Vincent Bastien (2012), The Luxury Strategy: Break the Rules of Marketing to Build Luxury Brands , London: Kegan Paul.
  • Kee, Angel Wong An , and Rashad Yazdanifard (2015), “The Review of Content Marketing As a New Trend in Marketing Practices,” International Journal of Management, Accounting, and Economics , 2 (9), 1055–64.
  • Kees, Jeremy , Christopher Berry , Scot Burton , and Kim Sheehan (2017), “An Analysis of Data Quality: Professional Panels, Student Subject Pools, and Amazon’s Mechanical Turk,” Journal of Advertising , 46 (1), 141–55.
  • Kim, Angella J. , and Eunju Ko (2012), “Do Social Media Marketing Activities Enhance Customer Equity? An Empirical Study of Luxury Fashion Brand,” Journal of Business Research , 65 (10), 1480–86.
  • Kim, Youngseon (2018), “Power Moderates the Impact of Desire for Exclusivity on Luxury Experiential Consumption,” Psychology and Marketing , 35 (4), 283–93.
  • Lou, Chen , Quan Xie , Yang Feng , and Wonkyung Kim (2019), “Does Non-Hard-Sell Content Really Work? Leveraging the Value of Branded Content Marketing in Brand Building,” Journal of Product and Brand Management , published electronically November 18, doi:10.1108/JPBM-07-2018-1948.
  • Lou, Chen , and Shupei Yuan (2019), “Influencer Marketing: How Message Value and Credibility Affect Consumer Trust of Branded Content on Social Media,” Journal of Interactive Advertising , 19 (1), 58–73.
  • Lynn, Michael (1991), “Scarcity Effects on Value: A Quantitative Review of the Commodity Theory Literature,” Psychology and Marketing , 8 (1), 43–57.
  • Ming-Sung Cheng, Julian , Edward Shih-Tse Wang , Julia Ying-Chao Lin , and Shiri D. Vivek (2009), “Why Do Customers Utilize the Internet As a Retailing Platform? A View from Consumer Perceived Value,” Asia Pacific Journal of Marketing and Logistics , 21 (1), 144–60.
  • Müller, Johannes , and Fabian Christandl (2019), “Content Is King—But Who Is the King of Kings? The Effect of Content Marketing, Sponsored Content, and User-Generated Content on Brand Responses,” Computers in Human Behavior , 96, 46–55.
  • O’Cass, Aron (2004), “Fashion Clothing Consumption: Antecedents and Consequences of Fashion Clothing Involvement,” European Journal of Marketing , 38 (7), 869–82.
  • Ok, Chihyung , Young Gin Choi , and Seunghyup Seon Hyun (2011), “Roles of Brand Value Perception in the Development of Brand Credibility and Brand Prestige,” International CHRIE Conference—Refereed Track , 13, https://scholarworks.umass.edu/refereed/ICHRIE_2011/Wednesday/13.
  • Oyedele, Adesegun , and Penny M. Simpson (2018), “Streaming Apps: What Consumers Value,” Journal of Retailing and Consumer Services , 41, 296–304.
  • Padilla Vivero, Daniela (2016), “The Effect of Educational Content Marketing on Facebook Brand Engagement,” master’s thesis, Católica Lisbon School of Business and Economics, Catholic University of Portugal, Lisbon.
  • Pulizzi, Joe , and Newt Barrett (2008), Get Content , Get Customers , Bonita Springs, FL: Voyager Media.
  • Radón, Anita (2012), “Communicating Luxury Brand Exclusivity Online,” Swedish School of Textiles, University of Borås , 52 (22), 106–10.
  • Rançon, Maxime (2017), “9 Awesome Content Marketing Examples by Luxury Brands,” August 29, http://www.maximrancon.com/9-awesome-content-marketing-examples-by-luxury-brands/.
  • Rowley, Jennifer (2008), “Understanding Digital Content Marketing,” Journal of Marketing Management , 24 (5–6), 517–40.
  • Sabate, Ferran , Jasmina Berbegal-Mirabent , Antonio Cañabate , and Philipp R. Lebherz (2014), “Factors influencing popularity of branded content in Facebook fan pages,” European Management Journal, , 32 (6), 1001–1011.
  • Santo, Alexander (2019), “The Ultimate List of Marketing Spend Statistics for 2019,” Brafton, February 20, https://www.brafton.com/blog/content-marketing/the-ultimate-list-of-marketing-spend-statistics-for-2019-infographic/.
  • Smulders, Tammy (2019), “Why and How Content Marketing Works for Luxury,” Luxhub , https://www.havasluxhub.com/why-and-how-content-marketing-works-for-luxury/.
  • Steenkamp, Jan-Benedict E.M. , Rajeev Batra , and Dana L. Alden (2003), “How Perceived Brand Globalness Creates Brand Value,” Journal of International Business Studies , 34 (1), 53–65.
  • Sweeney, Jillian C. , and Geoffrey N. Soutar (2001), “Consumer Perceived Value: The Development of a Multiple Item Scale,” Journal of Retailing , 77 (2), 203–20.
  • The Luxury Institute (2018), “Luxury Institute’s 2019 Luxury Trends from the Global Luxury Expert Network,” November 18, https://www.globenewswire.com/news-release/2018/11/12/1649770/0/en/Luxury-Institute-s-2019-Luxury-Trends-From-The-Global-Luxury-Expert-Network-GLEN.html.
  • Vigneron, Franck , and Lester W. Johnson (1999), “A Review and a Conceptual Framework of Prestige-Seeking Consumer Behavior,” Academy of Marketing Science Review , 1 (1), 1–15.
  • Vigneron, Franck , and Lester W. Johnson (2004), “Measuring Perceptions of Brand Luxury,” Journal of Brand Management , 11 (6), 484–506.
  • Wang, Yonggui , Hing Po Lo , Renyong Chi , and Yongheng Yang (2004), “An Integrated Framework for Customer Value and Customer-Relationship-Management Performance: A Customer-Based Perspective from China,” Managing Service Quality: An International Journal , 14 (2/3), 169–82.
  • Wiedmann, Klaus-Peter , Nadine Hennigs , and Astrid Siebels (2007), “Measuring Consumers’ Luxury Value Perception: A Cross-Cultural Framework,” Academy of Marketing Science Review , 2007, 1–21.
  • Wiedmann, Klaus-Peter , Nadine Hennigs , and Astrid Siebels (2009), “Value‐Based Segmentation of Luxury Consumption Behavior,” Psychology and Marketing , 26 (7), 625–51.
  • Wu, Couchen , and San-san Hsing (2006), “Less Is More: How Scarcity Influences Consumers’ Value Perceptions and Purchase Intents through Mediating Variables,” Journal of American Academy of Business , 9 (2), 125–32.
  • Yoo, Boonghee , and Naveen Donthu (2001), “Developing and Validating a Multidimensional Consumer-Based Brand Equity Scale,” Journal of Business Research , 52 (1), 1–14.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.