State of the art in U.S. multicultural social work practice: Client expectations and provider challenges

References

• Ahn, Y., Miller, M., Wang, L., & Laszloffy, T. (2014). ‘I didn’t understand their system, and I didn’t know what to do’: Migrant parents’ experiences of mandated therapy for their children. Contemporary Family Therapy: An International Journal, 36(1), 25–40. doi:10.1007/s10591-013-9291-1
   Google Scholar
• Arksey, H., & O’Malley, L. (2005). Scoping studies: Towards a methodological framework. The International Journal of Social Research Methodology, 8(1), 19–32. doi:10.1080/1364557032000119616
   Google Scholar
• Baranowski, K. A. (2015). The experiences of mental health practitioners working with undocumented immigrants from Mexico along the U.S./Mexico border (Doctoral dissertation). Retrieved from ProQuest Dissertations & Theses Global.
   Google Scholar
• Barrio, C., Palinkas, L. A., Yamada, A. M., Fuentes, D., Criado, V., Garcia, P., & Jeste, D. V. (2008). Unmet needs for mental health services for Latino older adults: Perspectives from consumers, family members, advocates, and service providers. Community Mental Health, 44(1), 57–74. doi:10.1007/s10597-007-9112-9
   PubMed Web of Science ®Google Scholar
• Bhuyan, R., Park, Y., & Rundle, A. (2012). Linking practitioners’ attitudes towards and basic knowledge of immigrants with their social work education. Social Work Education, 31(8), 973–994. doi:10.1080/02615479.2011.621081
   Google Scholar
• Black, H. K. (2012). The influence of African American elders’ belief systems on health interactions. Journal of Religion & Spirituality in Social Work, 31(3), 226–243. doi:10.1080/15426432.2012.679839
   Google Scholar
• Bragg, S. H. (2010). Mental health professionals’ education and training effect on personal and professional beliefs with a culturally diverse population (Doctoral dissertation). Retrieved from ProQuest Dissertations & Theses Global.
   Google Scholar
• Briggs, H. E., Briggs, A. C., Miller, K. M., & Paulson, R. I. (2011). Combating persistent cultural incompetence in mental health care systems serving African Americans. Best Practices in Mental Health, 7(2), 1–25.
   Google Scholar
• Brumfield, P. W. (2013). Multicultural competence of school social workers within a South Atlantic state: Perspectives on training, demographics, and work performance (Doctoral dissertation). Retrieved from ProQuest Dissertations & Theses Global.
   Google Scholar
• Bubar, R., & Bundy-Fazioli, K. (2011). Unpacking race, culture, and class in rural Alaska: Native and non-native multidisciplinary professionals’ perceptions of child sexual abuse. Journal of Ethnic & Cultural Diversity in Social Work, 20(1), 1–19. doi:10.1080/15313204.2011.545941
   Google Scholar
• Carpenter-Song, E. A., Schwallie, M. N., & Longhofer, J. (2007). Cultural competence reexamined: Critique and directions for the future. Psychiatric Services, 58(10), 1362–1365. doi:10.1176/ps.2007.58.10.1362
   PubMed Web of Science ®Google Scholar
• Chang, D. F., & Berk, A. (2009). Making cross-racial therapy work: A phenomenological study of clients’ experiences of cross-racial therapy. Journal of Counseling Psychology, 56(4), 521–536. doi:10.1037/a0016905
   PubMed Web of Science ®Google Scholar
• Constantine, M. G. (2007). Racial microaggressions against African American clients in cross-racial counseling relationships. Journal of Counseling Psychology, 54, 1–16. doi:10.1037/0022-0167.54.1.1
   Web of Science ®Google Scholar
• Cornelius, L.J, Booker, N.C, Arthur, T.E, Reeves, I, & Morgan, O. (2004). The validity and reliability testing of a consumer-based cultural competency inventory. Research on Social Work Practice, 14(3), 201-208. doi:10.1177/1049731503257886
   Web of Science ®Google Scholar
• Council on Social Work Education. (2015). Educational policy and accreditation standards. Retrieved from http://www.cswe.org/getattachment/Accreditation/Accreditation-Process/2015-EPAS/2015EPAS_Web_FINAL.pdf.aspx
   Google Scholar
• Damashek, A., Bard, D., & Hecht, D. (2012). Provider cultural competency, client satisfaction, and engagement in home-based programs to treat child abuse and neglect. Child Maltreatment, 17(1), 56–66. doi:10.1177/1077559511423570
   PubMed Web of Science ®Google Scholar
• Davis, A., & Gentlewarrior, S. (2015). White privilege and clinical social work practice: Reflections and recommendations. Journal of Progressive Human Services, 26(3), 191–208. doi:10.1080/10428232.2015.1063361
   Web of Science ®Google Scholar
• Davis, A. D. (2012). Process, power, and possibilities: An exploration of experienced white social workers’ cultural competence in clinical practice (Doctoral dissertation). Retrieved from ProQuest Dissertations & Theses Global.
   Google Scholar
• Delphin-Rittmon, M., Bellamy, C. D., Ridgway, P., Guy, K., Ortiz, J.,Flanagan, E., & Davidson, L. (2013). ‘I never really discuss that with my clinician’: U. S. consumer perspectives on the place of culture in behavioural healthcare. Diversity and Equality in Health and Care, 10(3), 143–154.
   Google Scholar
• Freire, P. (1970). Pedagogy of the oppressed ( (M. B. Ramos, Trans.)). New York, NY: Seabury.
   Google Scholar
• Garran, A. M. (2008). Cultural competence, racial identity, and ethnocultural empathy in therapeutic engagement with at risk, urban adolescents of color (Doctoral dissertation). Retrieved from ProQuest Dissertations & Theses Global (AAI3339645).
   Google Scholar
• Graham, J. R., Shier, M. L., & Brownlee, K. (2012). Contexts of practice and their impact on social work: A comparative analysis of the context of geography and culture. Journal of Ethnic & Cultural Diversity in Social Work: Innovation in Theory, Research & Practice, 21(2), 111–128. doi:10.1080/15313204.2012.673430
   Google Scholar
• Grant, C. M. (2008). Cultural competence: The role of cultural values in child welfare practice with African American families (Doctoral dissertation). Retrieved from ProQuest Dissertations & Theses Global.
   Google Scholar
• Guerrero, E. G., Marsh, J. C., Khachikian, T., Amaro, H., & Vega, W. A. (2013). Disparities in Latino substance use, service use, and treatment: Implications for culturally and evidence-based interventions under health care reform. Drug and Alcohol Dependence, 133(3), 805–813. doi:10.1016/j.drugalcdep.2013.07.027
   PubMed Web of Science ®Google Scholar
• Helms, J. E. & Carter, R. T. (2002). Preliminary scoring information for the WRIAS Social Attitudes Inventory (Revised). Available from the Institute for the Study and Promotion of Race and Culture, Department of Psychology, Boston College, Campion 318, Chestnut Hill, MA, 02467.
   Google Scholar
• Hicks, L. S., Tovar, D. A., Orav, E. J., & Johnson, P. A. (2008). Experiences with hospital care: Perspectives of Black and Hispanic patients. Journal of General Internal Medicine, 23(8), 1234–1240. doi:10.1007/s11606-008-0619-8
   PubMed Web of Science ®Google Scholar
• Holley, L. C., Tavassoli, K. Y., & Stromwall, L. K. (2016). Mental illness discrimination in mental health treatment programs: Intersections of race, ethnicity, and sexual orientation. Community Mental Health Journal, 52, 11–322. doi:10.1007/s10597-016-0002-x
   Web of Science ®Google Scholar
• Hook, J. N., Davis, D. E., Owen, J., Worthington, E. L., Jr, & Utsey, S. O. (2013). Cultural humility: Measuring openness to culturally diverse clients. Journal of Counseling Psychology, 60(3), 353–366. doi:10.1037/a0032595
   PubMed Web of Science ®Google Scholar
• Horton, J. M. (2015). Exploring the cultural experiences of family case managers: An interpretative phenomenological analysis (Doctoral dissertation). Retrieved from ProQuest Dissertations & Theses Global.
   Google Scholar
• Hsu, B., Hackett, C., & Hinkson, L. (2014). The importance of race and religion in social service providers. Social Science Quarterly, 95(2), 393–410. doi:10.1111/ssqu.2014.95.issue-2
   Web of Science ®Google Scholar
• Huang, B., Appel, H., & Ai, A. L. (2011). The effects of discrimination and acculturation to service seeking satisfaction for Latina and Asian American women: Implications for mental health professions. Social Work in Public Health, 26(1), 46–59. doi:10.1080/10911350903341077
   PubMed Web of Science ®Google Scholar
• Jayaratne, S., Faller, K. C., Ortega, R. M., & Vandervort, F. (2008). African American and White child welfare workers’ attitudes towards policies involving race and sexual orientation. Children & Youth Services Review, 30(8), 955–966. doi:10.1016/j.childyouth.2007.11.018
   Web of Science ®Google Scholar
• Jones, L. V., Hopson, L., Warner, L., Hardiman, E. R., & James, T. (2015). A qualitative study of Black women’s experiences in drug abuse and mental health services. Affilia: Journal of Women & Social Work, 30(1), 68–82. doi:10.1177/0886109914531957
   Web of Science ®Google Scholar
• Jones, S. (2012). Working with immigrant clients: Perils and possibilities for social workers. Families in Society, 93(1), 47–53. doi:10.1606/1044-3894.4183
   Web of Science ®Google Scholar
• Joseph, A. L., Slovak, K., Broussard, C. A., & Webster, P. S. (2012). School social workers and multiculturalism: Changing the environment for success. Journal of Ethnic & Cultural Diversity in Social Work, 21(2), 129–143. doi:10.1080/15313204.2012.673435
   Google Scholar
• Kohli, H. K., Huber, R., & Faul, A. C. (2010). Historical and theoretical development of culturally competent social work practice. Journal of Teaching in Social Work, 30(3), 252–271. doi:10.1080/08841233.2010.499091
   Google Scholar
• Kraft, G. F. (2011). The relationship between perceived cultural interaction, client demographics, and client satisfaction of mental health services providers in the collaborative psychiatric epidemiology survey (2001–2003): An exploratory study (Doctoral dissertation). Retrieved from ProQuest Dissertations & Theses Global (72).
   Google Scholar
• Lanesskog, D., Piedra, L. M., & Maldonado, S. (2015). Beyond bilingual and bicultural: Serving Latinos in a new-growth community. Journal of Ethnic & Cultural Diversity in Social Work, 24(4), 300–317. doi:10.1080/15313204.2015.1027025
   Web of Science ®Google Scholar
• Larrison, C. R., Schoppelrey, S. L., Hack-Ritzo, S., & Korr, W. S. (2011). Clinician factors related to outcome differences between black and white patients at CMHCs. Psychiatric Services, 62, 525–531. doi:10.1176/ps.62.5.pss6205_0525
   PubMed Web of Science ®Google Scholar
• Larson, K. E., & Bradshaw, C. P. (2017). Cultural competence and social desirability among practitioners: A systematic review of the literature. Children and Youth Services Review, 76, 100–111. doi:10.1016/j.childyouth.2017.02.034
   Web of Science ®Google Scholar
• Lawrence, D. A. (2011). The factors impacting the utilization of mental health counseling services by minority male victims of community violence: A qualitative study (Doctoral dissertation). Retrieved from ProQuest Dissertations & Theses Global (3463166 D.P.H.).
   Google Scholar
• Levac, D., Colquhoun, H., & O’Brien, K. K. (2010). Scoping studies: Advancing the methodology. Implementation Science, 5, 69. doi:10.1186/1748-5908-5-69
   PubMed Web of Science ®Google Scholar
• Lorenzo-Blanco, E., & Delva, J. (2012). Examining lifetime episodes of sadness, help seeking, and perceived treatment helpfulness among US Latino/as. Community Mental Health Journal, 48(5), 611–626. doi:10.1007/s10597-011-9426-5
   PubMed Web of Science ®Google Scholar
• Loya, M. (2011). Color-blind racial attitudes in White social workers: A cross-sectional study. Smith College Studies in Social Work (Haworth), 81(2/3), 201–217. doi:10.1080/00377317.2011.589341
   Web of Science ®Google Scholar
• Mancoske, R. J., Lewis, M. L., Bowers-Stephens, C., & Ford, A. (2012). Cultural competence and children’s mental health service outcomes. Journal of Ethnic & Cultural Diversity in Social Work, 21(3), 195–211. doi:10.1080/15313204.2012.700445
   Google Scholar
• Mason, J. (1995). Cultural competence self-assessment questionnaire: A manual for users. Portland, OR: Research and Training Center on Family Support and Children’s Mental Health, Portland State University
   Google Scholar
• McCoy, M. (2008). Clinical social workers’ perspectives on cultural countertransference: A phenomenological study (Doctoral dissertation). Retrieved from ProQuest Dissertations & Theses Global (AAI3315209).
   Google Scholar
• McGuire, T. G., & Miranda, J. (2008). New evidence regarding racial and ethnic disparities in mental health: Policy implications. Health Affairs, 27(2), 393–403. doi:10.1377/hlthaff.27.2.393
   PubMed Web of Science ®Google Scholar
• Michalopoulou, G., Falzarano, P., Butkus, M., Zeman, L., Vershave, J., & Arfken, C. (2014). Linking cultural competence to functional life outcomes in mental health care settings. Journal of the National Medical Association, 106(1), 42–49. doi:10.1016/S0027-9684(15)30069-9
   PubMed Web of Science ®Google Scholar
• National Association of Social Workers (NASW). (2017). Code of ethics of the nnational aassociation of ssocial wworkers. Retrieved from https://www.socialworkers.org/About/Ethics/Code-of-Ethics/Code-of-Ethics-English
   Google Scholar
• Neville, H. A, Lilly, R. L, Duran, G, Lee, R.M, & Browne, L. (2000). Construction and initial validation of the color-blind racial attitudes scale (cobras). Journal Of Counseling Psychology, 47(1), 59–70. doi: http://dx.doi.org/10.1037/0022-0167.47.1.59
   Web of Science ®Google Scholar
• Newhill, C. E., & Harris, D. (2007). African American consumers’ perceptions of racial disparities in mental health services. Social Work in Public Health, 23(2–3), 107–124. doi:10.1080/19371910802151861
   PubMedGoogle Scholar
• Pardasani, M., & Bandyopadhyay, S. (2014). Ethnicity matters: The experiences of minority groups in public health programs. Journal of Cultural Diversity, 21(3), 90–98.
   PubMedGoogle Scholar
• Parker, H. A. (2014). A qualitative study analyzing CPS social workers: Creating meaning through communication and hidden internal biases (Master’s thesis). Retrieved from ProQuest Dissertations & Theses Global (AAI1562721).
   Google Scholar
• Phillips, F. T. (2010). Social workers’ ability to perceive racism, stage of change for actively coping with racism, and observations of health care delivery (Doctoral dissertation). Retrieved from ProQuest Dissertations & Theses Global (AAI3436217).
   Google Scholar
• Pohan, C. A, & Aguilar, T. E. (2001). Measuring educators’ beliefs about diversity in personal and professional contexts. American Educational Research Journal, 38(1), 159–182. doi:10.3102/00028312038001159
   Web of Science ®Google Scholar
• Ponterotto, J. G, Gretchen, D, Utsey, S. O, Rieger, B. P, & Austin, R. (2002). A revision of the multicultural counseling awareness scale. Journal Of Multicultural Counseling and Development, 30(3), 153-180. doi:10.1002/jmcd.2002.30.issue-3
   Web of Science ®Google Scholar
• Rastogi, M., Massey-Hastings, N., & Wieling, E. (2012). Barriers to seeking mental health services in the Latino/a community: A qualitative analysis. Journal of Systemic Therapies, 31(4), 1–17. doi:10.1521/jsyt.2012.31.4.1
   Google Scholar
• Reddick, A., & Eller, J. (2013). Assessing culturally competent home visitation: Gathering client feedback to evaluate the cultural competency of home visitors and services delivered (Master’s Thesis). Retrieved from ProQuest Dissertations & Theses Global.
   Google Scholar
• Richardson, S. K. (2008). Multicultural competence of Oklahoma department of human services social workers and perceived adequacy of preparation (Doctoral dissertation). Retrieved from ProQuest Dissertations & Theses Global.
   Google Scholar
• Schlesinger, E. G., & Devore, W. (1995). Ethnic sensitive social work practice: The state of the art. Journal of Sociology and Social Welfare, 22(1), 29–58.
   Google Scholar
• Scott, L. D., Jr., McCoy, H., Munson, M. R., Snowden, L. R., & McMillen, J. C. (2011). Cultural mistrust of mental health professionals among Black males transitioning from foster care. Journal of Child and Family Studies, 20(5), 605–613. doi:10.1007/s10826-010-9434-z
   Web of Science ®Google Scholar
• Spinney, E., Yeide, M., Feyerherm, W., Cohen, M., Stephenson, R., & Thomas, C. (2016). Racial disparities in referrals to mental health and substance abuse services from the juvenile justice system: A review of the literature. Journal of Crime and Justice, 39(1), 153–173. doi:10.1080/0735648X.2015.1133492
   Web of Science ®Google Scholar
• Stampley, C. D. (2008). Social workers’ culture-based countertransferences. Journal of Ethnic & Cultural Diversity in Social Work, 17(1), 37–59. doi:10.1080/15313200801906401
   Google Scholar
• Sue, D. W., Rasheed, M. N., & Rasheed, J. M. (2015). Multicultural social work practice: A competency-based approach to diversity and social justice (2nd ed.). Hoboken, N.J: John Wiley & Sons, Inc.
   Google Scholar
• Switzer, G. E., Scholle, S. H., & Johnson, B. A.,&Kelleher, K. J. (1998). The client cultural competence inventory: An instrument for assessing cultural competence in behavioral managed care organizations. Journal of Child and Family Studies, 7, 483–491. doi: 10.1023/A:1022910111022
   Google Scholar
• Taylor, J. S. (2003). The story catches you and you fall down: Tragedy, ethnography, and “cultural competence”. Medical Anthropology Quarterly, 17(2), 159–181.
   PubMed Web of Science ®Google Scholar
• Teasley, M., Gourdine, R., & Canfield, J. (2010). Identifying perceived barriers and facilitators to culturally competent practice for school social workers. School Social Work Journal, 34(2), 90–104.
   Google Scholar
• Teasley, M. L., Archuleta, A., & Miller, C. (2014). Perceived levels of cultural competence for school social workers: A follow-up study. Journal of Social Work Education, 50(4), 694. doi:10.1080/10437797.2014.947903
   Web of Science ®Google Scholar
• Terrell, F, & Terrell, S. (1981). An inventory to measure cultural mistrust among blacks. The Western Journal Of Black Studies, 5, 180–185.
   Google Scholar
• Thomas, C. L., Medina, C. K., & Cohen, H. L. (2010). Latino voices: Service delivery challenges in child protective services. Families in Society, 91(2), 158–164. doi:10.1606/1044.3894.3975
   Web of Science ®Google Scholar
• Timimi, S. (2010). The McDonaldization of childhood: Children’s mental health in neo-liberal market cultures. Transcultural Psychiatry, 47(5), 686–706. doi:10.1177/1363461510381158
   PubMed Web of Science ®Google Scholar
• Viruell-Fuentes, E. A., Miranda, P. Y., & Abdulrahim, S. (2012). More than culture: Structural racism, intersectionality theory, and immigrant health. Social Science & Medicine, 75(12), 2099–2106. doi:10.1016/j.socscimed.2011.12.037
   PubMed Web of Science ®Google Scholar
• Wang, Y-W, Davidson, M.M, Yakushko, O.F, Savoy, H.B, Tan, J.A, & Bleier, J.K. (2003). The scale of ethnocultural empathy: development, validation, and reliability. Journal Of Counseling Psychology, 50(2), 221-234. doi:10.1037/0022-0167.50.2.221
   Web of Science ®Google Scholar
• Wilkinson-Lee, A., Russell, S. T., & Lee, F. C. H. (2006). Practitioners’ perspectives on cultural sensitivity in Latina/o teen pregnancy prevention. Family Relations, 55(3), 376–389. doi:10.1111/j.1741-3729.2006.00406.x
   Web of Science ®Google Scholar
• Williams, C. C. (2006). The epistemology of cultural competence. Families in Society, 87(2), 209–220. doi:10.1606/1044-3894.3514
   Web of Science ®Google Scholar
• Williams, S. E., Nichols, Q. L., & Williams, N. L. (2013). Public child welfare workers’ perception of efficacy relative to multicultural awareness, knowledge and skills. Children & Youth Services Review, 35(10), 1789–1793. doi:10.1016/j.childyouth.2013.08.002
   Web of Science ®Google Scholar