A Consulting Approach to Embedding Decision-Making Skills Into the Hospitality Curriculum

REFERENCES

• Adams , S. M. and Zanzi , A. 2004 . Academic development for careers in management consulting . Career Development International , 9 ( 6 ) : 559 – 577 .
   Google Scholar
• Akdere , M. and Altman , B. A. 2009 . An organizational development framework in decision making: Implications for practice . Organization Development Journal , 27 ( 4 ) : 47 – 55 .
   Google Scholar
• Borg , M. and Stranahan , N. 2002 . Personality type and student performance in upper level economics courses: The importance of race and gender . Journal of Economic Education , 33 ( 1 ) : 3 – 14 .
   Web of Science ®Google Scholar
• Collins , A. B. 2007 . Adding a course to the curriculum? . Journal of Teaching in Travel & Tourism , 6 ( 4 ) : 51 – 71 .
   Google Scholar
• Cummings , T. G. and Worley , C. G. 2009 . Organization development & change , 9th , Mason , OH : Thomson South-Western .
   Google Scholar
• Dickerson , J. and Kline , S. 2008 . The early career impact of the co-op commitment in hospitality curricula . Journal of Teaching in Travel and Tourism , 8 ( 1 ) : 3 – 22 .
   Google Scholar
• Elliott , S. and Joppe , M. 2009 . A case study and analysis of e-tourism curriculum development . Journal of Teaching in Travel and Tourism , 9 ( 3/4 ) : 230 – 247 .
   Google Scholar
• Greiner , L. and Metzger , R. 1983 . Consulting to management , Englewood Cliffs , NJ : Prentice Hall .
   Google Scholar
• Hawkins , D. E. and Weiss , B. L. 2004 . Experiential education in graduate tourism studies: An international consulting practicum . Journal of Teaching in Travel & Tourism , 4 ( 3 ) : 1 – 29 .
   Google Scholar
• Hawtrey , K. 2007 . Using experiential learning techniques . Journal of Economic Education , 38 ( 2 ) : 143 – 152 .
   Web of Science ®Google Scholar
• Holler Phillips , C. 2010 . Students' research experiences during consulting projects: Three themes emerging from case studies . Behavioral & Social Sciences Librarian , 29 ( 2 ) : 91 – 108 .
   Google Scholar
• Holler Phillips , C. 2011 . Student consultants' perceptions and valuations of research skills . Reference Services Review , 39 ( 3 ) : 514 – 530 .
   Google Scholar
• Inui , Y. , Wheeler , D. and Lankford , S. 2006 . Rethinking tourism education: What should schools teach? . Journal of Hospitality, Leisure, Sport and Tourism Education , 5 ( 2 ) : 25 – 35 .
   Google Scholar
• Johnson , R. B. 1997 . Examining the validity structure of qualitative research . Education , 118 ( 2 ) : 282 – 292 .
   Google Scholar
• Kendall , J. , Duley , J. , Little , T. , Permaul , J. and Rubin , S. 1996 . Strengthening experiential education within your institution , Raleigh , NC : National Society for Internships and Experiential Education .
   Google Scholar
• Kolb , D. A. 1984 . Experiential learning: Experience as the source of learning and development , Englewood Cliffs , NJ : Prentice Hall .
   Google Scholar
• Kuzel , A. J. 1999 . “ Sampling in qualitative inquiry ” . In Doing qualitative research , 2nd , Edited by: Crabtree , B. and Miller , W. 33 – 45 . Thousand Oaks , CA : Sage .
   Google Scholar
• Lee , S. 2006 . A comparison of student perceptions of learning in their co-op and internship experiences and the classroom environment: A study of hospitality management students (Doctoral dissertation). Retrieved from ProQuest Dissertations and Theses Database. (UMI No. 3233659)
   Google Scholar
• Lee , S. 2007 . Increasing student learning: A comparison of students' perceptions of learning in the classroom environment and their industry-based experiential learning assignments . Journal of Teaching in Travel & Tourism , 7 ( 4 ) : 37 – 54 .
   Google Scholar
• Maddalena , V. 2007 . A practical approach to ethical decision-making . Leadership in Health Services , 20 ( 2 ) : 71 – 75 .
   Google Scholar
• Malterud , K. 2001 . Qualitative research: Standards, challenges, and guidelines . The Lancet , 358 : 483 – 488 .
   PubMed Web of Science ®Google Scholar
• McCall , M. W. and Kaplan , R. E. 1990 . Whatever it takes: The realities of managerial decision making , 2nd , Upper Saddle River , NJ : Prentice Hall .
   Google Scholar
• McLean , P. and Tatnall , A. 2000 . What's the use of lectures? , Victoria , , Australia : Penguin .
   Google Scholar
• Miller , W. L. 1992 . Routine, ceremony, or drama: An exploratory study of the research settings . Phenomenology Pedagogy , 4 : 289 – 296 .
   Google Scholar
• Milman , A. 2001 . Hospitality and tourism curriculum development: A qualitative case-study approach . Journal of Teaching in Travel & Tourism , 1 ( 4 ) : 65 – 76 .
   Google Scholar
• Morse , J. and Richards , L. 2002 . Readme First for a user's guide to qualitative methods , London , , UK : Sage .
   Google Scholar
• Mosser , J. 1989 . Field experience as a method of enhancing student learning and cognitive development in the liberal arts , Lanham , MD : Education Resources Information Center .
   Google Scholar
• Nevins , M. D. 1998 . Teaching to learn and learning to teach: Notes toward building university in a management consulting firm . Career Development International , 3 ( 5 ) : 185 – 193 .
   Google Scholar
• Randolph , J. J. October 2005 . Free-marginal multirater kappa: An alternative to Fleiss' fixed-marginal multirater kappa , October , 14 – 15 . Joensuu , , Finland : Paper presented at the Joensuu University Learning and Instruction Symposium 2005 . ERIC Document Reproduction Service No. ED490661
   Google Scholar
• Richards , L. and Morse , J. 2007 . Readme First for a user's guide to qualitative methods , 2nd , London , , UK : Sage .
   Google Scholar
• Saatci , E. 2008 . Problem-based learning in an intercultural business communication course: Communication challenges in intercultural relationships in internationalizing small- or medium-sized enterprises . Journal of Business and Technical Communications , 22 ( 2 ) : 237 – 260 .
   Web of Science ®Google Scholar
• Senge , P. 1990 . The fifth discipline: The art and practice of the learning organization , New York , NY : Doubleday .
   Google Scholar
• Sherwood , A. 2004 . Problem-based learning in management education: A framework for designing context . Journal of Management Education , 28 ( 5 ) : 536 – 557 .
   Google Scholar
• Sibthorp , J. , Schumann , S. , Gookin , J. , Baynes , S. , Paisley , K. and Rathunde , K. 2011 . Experiential education and lifelong learning: Examining optimal engagement in college students . Journal of Experiential Education , 33 ( 4 ) : 388 – 392 .
   Google Scholar
• Simonetti , J. L. 1999 . The key pieces of the career survival and success puzzle . Career Development International , 4 ( 6 ) : 312 – 317 .
   Google Scholar
• Smid , G. 2001 . Consultants' learning within academia: Five devices for the design of university-based learning opportunities for management consultants . Studies in Continuing Education , 23 ( 1 ) : 55 – 70 .
   Google Scholar
• Tesone , D. and Ricci , P. 2005 . Job competency expectations for hospitality and tourism employees . Journal of Human Resources in Hospitality & Tourism , 4 ( 2 ) : 53 – 64 .
   Google Scholar
• Warrens , M. J. 2010 . Inequalities between multi-rater kappas . Advances in Data Analysis and Classification , 4 ( 4 ) : 271 – 286 .
   Web of Science ®Google Scholar
• Weber , M. , Crawford , A. , Rivera , D. Jr. and Finley , D. 2010 . Using Delphi panels to assess soft skill competencies in entry-level managers . Journal of Tourism Insights , 1 ( 1 ) : 98 – 106 .
   Google Scholar
• Yardley , L. 2008 . “ Demonstrating validity in qualitative psychology ” . In Qualitative psychology: A practical guide to research methods , 2nd , Edited by: Smith , J. A. 235 – 251 . Los Angeles , CA : Sage .
   Google Scholar
• Zapalska , A. , Brozik , D. and Niewiadomska-Bugaj , M. 2006 . Decision making: Tourism and hospitality game . Tourism , 54 ( 3 ) : 259 – 270 .
   Google Scholar
• Zehrer , A. and Mossenlechner , C. 2009 . Key competencies of tourism graduates: The employers' point of view . Journal of Teaching in Travel & Tourism , 9 ( 3/4 ) : 266 – 287 .
   Google Scholar