Cultural Issues in the Consumer Health Library

References

• Medical Library Association. Code of ethics for health sciences librarianship [Internet]. Chicago (IL): Medical Library Association; 2010 [cited 2019 Jun 2]. Available from: http://www.mlanet.org/page/code-of-ethics.
   Google Scholar
• Yancu CN, Farmer DF. Product or process: cultural competence or cultural humility? Palliat Med Hosp Care Open J. 2017; 3(1):e1–e4. doi:10.17140/PMHCOJ-3-e005.
   Google Scholar
• Truong M, Paradies Y, Priest N. Interventions to improve cultural competency in healthcare: a systematic review of reviews. BMC Health Serv Res. 2014;14(99). doi:10.11861472-6963-14-99
   PubMedGoogle Scholar
• Shepherd SM, Willis-Esqueda C, Newton D, Sivasubramaniam D, Paradies Y. The challenge of cultural competence in the workplace: perspectives of healthcare providers. BMC Health Serv Res. 2019;19(135). doi:10.1186/s12913-019-3959-7
   PubMedGoogle Scholar
• Shepherd SM. Cultural awareness workshops: limitations and practical consequences. BMC Med Educ. 2019;19(14). doi:10.1186/s12909-018-1450-5
   Google Scholar
• Lie DL, Lee-Rey E, Gomez A, Bereknyei S, Braddock CH III. Does cultural competency training of health professionals improve patient outcomes? A systematic review and proposed algorithm for future research. J Gen Intern Med. 2011; 26(3):317–25. doi:10.1007/s11606-010-1529-0.
   PubMed Web of Science ®Google Scholar
• Brunett M, Shingles RR. Does having a culturally competent health care provider affect the patients’ experience or satisfaction? A critically appraised topic. J Sport Rehabil. 2018;27:284–88. doi:10.1123/jsr2016-0123.
   PubMed Web of Science ®Google Scholar
• Govere L, Govere EM. How effective is cultural competence training of healthcare providers on improving patient satisfaction of minority groups? A systematic review of literature. Worldviews Evid Based Nurs. 2016; 13(6):402–10. doi:10.1111/wvn.12176.
   PubMed Web of Science ®Google Scholar
• Tang C, Tian B, Zhang X, Zhang K, Xiao X, Simoni JM, Wang H. The influence of cultural competence of nurses on patient satisfaction and the mediating effect of patient trust. J Adv Nurs. 2018;75:749–59. doi:10.1111/jan.13854.
   PubMed Web of Science ®Google Scholar
• Barsky A. Cultural competence, awareness, sensitivity, humility, and responsiveness: what’s the difference? New Soc Worker. Fall 2018;25(4):4–5.
   Google Scholar
• Isaacson M. Clarifying concepts: cultural humility or competency? J Prof Nurs. 2014; 30(3):251–58. doi:10.1016/j.profnurs.2013.09.011.
   PubMed Web of Science ®Google Scholar
• Fischer-Borne M, Cain JM, Martin SL. From mastery to accountability: cultural humility as an alternative to cultural competence. J Soc Work Educ. 2015; 34(2):165–81. doi:10.1080/02615479.2014.977244.
   Google Scholar
• Cross TL, Bazron BJ, Dennis KW, Isaacs MR. Towards a culturally competent system of care [Internet]. Washington (DC): National Technical Assistance Center for Children’s Mental Health, Georgetown University Child Development Center; 1989 [cited 2019 Jun 3]. Available from: https://spu.edu/~/media/academics/school-of-education/Cultural%20Diversity/Towards%20a%20Culturally%20Competent%20System%20of%20Care%20Abridged.ashx
   Google Scholar
• Campinha-Bacote J. The process of cultural competence in the delivery of healthcare services [Internet]. Transcultural C.A.R.E. Associates. 2010 [cited 2019 June 2]. Available from: http://transculturalcare.net/the-process-of-cultural-competence-in-the-delivery-of-healthcare-services/
   Google Scholar
• Tervalon M, Murray-Garcia J. Cultural humility versus cultural competence: a critical distinction in defining physician training outcomes in multicultural education. J Health Care Poor Underserved. 1998;9:117–25. doi:10.1353/hpu.2010.0233.
   PubMed Web of Science ®Google Scholar
• Boesen L. Creating connections through cultural humility [Internet]. 2012 January [cited Jun 5, 2019]. Available from: http://www.lisaboesen.com/creating-connections-through-cultural-humility/
   Google Scholar
• Foronda C, Baptiste D, Reinholdt MM, Ousman K. Cultural humility: a concept analysis. J Transcult Nurs. 2016; 27(3):210–17. doi:10.1177/1043659615592677.
   PubMed Web of Science ®Google Scholar
• Kirwan Institute for the Study of Race and Ethnicity. Understanding implicit bias [Internet]. Columbus (OH): The Ohio State University; n.d. [cited 2019 Jun 2]. Available from: http://kirwaninstitute.osu.edu/research/understanding-implicit-bias/
   Google Scholar
• Hall WJ, Chapman MV, Lee KM, Merino YM, Thomas TW, Payne K, Eng E, Day SH, Coyne-Beasley T. Implicit racial/ethnic bias among health care professionals and its influence on health care outcomes: a systematic review. Am J Public Health. 2015; 105(12):e60–e76. doi:10.2105/AJPH.2015.302903.
   PubMed Web of Science ®Google Scholar
• Mi M. Cultural competence for libraries and librarians in health care institutions. J Hosp Libr. 2005; 5(2):15–31. doi:10.1300/J186v05n02_02.
   Google Scholar