Uncovering the Link Between Organizational Behaviors and Employment Status in the U.S. Hotel Industry

REFERENCES

• Allan , P. and Sienko , S. 1997 . A comparison of contingent and core workers’ perceptions of their jobs’ characteristics and motivational properties . SAM Advanced Management Journal , 62 ( 3 ) : 4 – 9 .
   Google Scholar
• American Hotel Lodging Association . 2006 . Retrieved December 1, 2006, from World Travel and Tourism Council (WTTC) Report; www.ahla.com
   Google Scholar
• Bureau of Labor Statistics . 2006 . “ Labor force statistics from the current population survey ” . Retrieved October 1, 2006, from www.bls.gov/cps/home.htm#empsta
   Google Scholar
• Dermody , M. , Young , M. and Taylor , S. 2004 . Identifying job motivation factors of restaurant servers . International Journal of Hospitality and Tourism Administration , 5 ( 33 ) : 1 – 14 .
   Google Scholar
• Eberhardt , B. J. and Shani , A. B. 1984 . The effects of full-time versus part-time employment status on attitudes toward specific organizational characteristics and overall job satisfaction . Academy of Management Journal , 27 : 893 – 900 .
   PubMed Web of Science ®Google Scholar
• Eisenberger , R. , Huntington , R. , Hutchison , S. and Sowa , D. 1986 . Perceived organizational support . Journal of Applied Psychology , 71 ( 3 ) : 500 – 507 .
   Web of Science ®Google Scholar
• Enz , C. 2001 . What keeps you up at night? . Cornell Hotel & Restaurant Administration Quarterly , 42 : 38 – 45 .
   Google Scholar
• Feather , N. T. and Rauter , K. A. 2004 . Organizational citizenship behaviors in relation to job status, job insecurity, organizational commitment and identification, job satisfaction and work values . Journal of Occupational Psychology , 77 : 81 – 94 .
   Web of Science ®Google Scholar
• Inman , C. and Enz , C. 1995 . Shattering the myths of the part-time worker . Cornell Hotel & Restaurant Administration Quarterly , 36 ( 5 ) : 70 – 73 .
   Google Scholar
• Jackofsky , E. F. and Peters , L. H. 1987 . Part-time and full-time employment status differences: A replication and extension . Journal of Occupational Behavior , 8 : 1 – 9 .
   Google Scholar
• Lee , T. W. and Johnson , D. R. 1991 . The effects of work schedule and employment status on the organizational commitment and job satisfaction of full- versus part-time employees . Journal of Vocational Behavior , 38 : 208 – 224 .
   Web of Science ®Google Scholar
• Meyer , J. P. , Allen , N. J. and Smith , C. A. 1993 . Commitment to organizations and occupations: Extension and test of a three-component conceptualization . Journal of Applied Psychology , 78 ( 4 ) : 538 – 551 .
   Web of Science ®Google Scholar
• Moorman , R. H. and Blakely , G. L. 1995 . Individualism-collectivism as an individual difference predictor of organizational citizenship behavior . Journal of Organizational Behavior , 16 ( 2 ) : 127 – 142 .
   Web of Science ®Google Scholar
• Paulhus , D. L. 1991 . “ Measurement and control of response bias ” . In Measurement of personality and social psychological attitudes , Edited by: Robinson , J. P. , Shaver , P. R. and Wrightsman , L. S. 17 – 59 . San Diego : Academic Press .
   Google Scholar
• Paulhus , D. L. 1998 . Interpersonal and intrapsychic adaptiveness of trait self-enhancement: A mixed blessing? . Journal of Personality and Social Psychology , 74 ( 5 ) : 1197 – 1208 .
   PubMed Web of Science ®Google Scholar
• Pearce , J. L. , Sommer , S. M. , Morris , A. and Frideger , M. 1992 . A configurational approach to interpersonal relations: Profiles of workplace social relations and task interdependence (Working Paper No. OB92015) , Irvine, CA : Graduate School of Management, University of California .
   Google Scholar
• Peters , L. H. , Jackofsky , E. F. and Salter , J. R. 1981 . Predicting turnover: A comparison of part-time and full-time employees . Journal of Occupational Behavior , 2 : 89 – 98 .
   Google Scholar
• Shockey , M. L. and Mueller , C. W. 1994 . At-entry differences in part-time and full-time employees . Journal of Business and Psychology , 8 : 355 – 364 .
   Google Scholar
• Stamper , C. and Van Dyne , L. 2001 . Work status and organizational citizenship behavior: A filed study of restaurant employees . Journal of Organizational Behavior , 22 : 517 – 536 .
   Web of Science ®Google Scholar
• Stamper , C. and Van Dyne , L. 2003 . Organizational citizenship: A comparison between part-time and full-time service employees . Cornell Hotel & Restaurant Administration Quarterly , 44 ( 1 ) : 33 – 42 .
   Google Scholar
• Van Dyne , L. and Ang , S. 1998 . Organizational citizenship behavior of contingent workers in Singapore . Academy of Management Journal , 41 ( 6 ) : 692 – 703 .
   Web of Science ®Google Scholar
• Walker , J. 2007 . Exploring the hospitality industry , Upper Saddle River, NJ : Prentice Hall .
   Google Scholar
• Woods , R. and Macaulay , J. 1989 . Rx for turnover: Retention programs that work . Cornell Hotel & Restaurant Administration Quarterly , 30 ( 1 ) : 18 – 29 .
   Google Scholar
• World Tourism Organization . 2006 . Retrieved December 1, 2006, from www.WTO.org
   Google Scholar
• Yen , H. R. and Niehoff , B. P. 2004 . Organizational citizenship behaviors and organizational effectiveness: Examining relationships in Taiwanese banks . Journal of Applied Social Psychology , 34 ( 8 ) : 1617 – 1637 .
   Web of Science ®Google Scholar