Journal of Human Resources in Hospitality & Tourism, Volume 8, Issue 2 (2009)

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Journal of Human Resources in Hospitality & Tourism, Volume 8, Issue 2 (2009)

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Original Articles

Article
Understanding and Reducing Work-Family Conflict in the Hospitality Industry
Vincent P. Magnini
Pages: 119-136
Published online: 17 Jun 2009
AbstractforUnderstanding and Reducing Work-Family Conflict in the Hospitality Industry | Full Text | References | PDF (100 KB)
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Article
Posttraining Self-Efficacy, Job Involvement, and Training Effectiveness in the Hospitality Industry
Xinyuan Zhao & Karthik Namasivayam
Pages: 137-152
Published online: 17 Jun 2009
AbstractforPosttraining Self-Efficacy, Job Involvement, and Training Effectiveness in the Hospitality Industry | Full Text | References | PDF (100.3 KB)
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Article
Preparing Hospitality Organizations for Self-Service Technology
Joseph D. Lema
Pages: 153-169
Published online: 17 Jun 2009
AbstractforPreparing Hospitality Organizations for Self-Service Technology | Full Text | References | PDF (97.1 KB)
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Article
The Relationship Between Emotional Intelligence and Contextual Performance: Application to Automated and Vending Service Industry Executives
Ronald F. Cichy, Seung Hyun Kim & Jaemin Cha
Pages: 170-183
Published online: 17 Jun 2009
AbstractforThe Relationship Between Emotional Intelligence and Contextual Performance: Application to Automated and Vending Service Industry Executives | Full Text | References | PDF (87.8 KB)
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Article
Uncovering the Link Between Organizational Behaviors and Employment Status in the U.S. Hotel Industry
Misty M. Johanson & Seonghee Cho
Pages: 184-198
Published online: 17 Jun 2009
AbstractforUncovering the Link Between Organizational Behaviors and Employment Status in the U.S. Hotel Industry | Full Text | References | PDF (92.9 KB)
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Article
An Exploratory Study of Multiunit Restaurant Management Training: A Qualitative Perspective
Stan Suboleski, Clark S. Kincaid & Robin B. Dipietro
Pages: 199-214
Published online: 17 Jun 2009
AbstractforAn Exploratory Study of Multiunit Restaurant Management Training: A Qualitative Perspective | Full Text | References | PDF (102.1 KB)
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Article
Wellness: Its Impact on Student Grades and Implications for Business
Brett W. Horton & Cathleen S. Snyder
Pages: 215-233
Published online: 17 Jun 2009
AbstractforWellness: Its Impact on Student Grades and Implications for Business | Full Text | References | PDF (129.1 KB)
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Article
Consumer Dissatisfaction, Complaints, and the Involvement of Human Resource Personnel in the Hospitality and Tourism Industry
Jonathan Matusitz & Gerald-Mark Breen
Pages: 234-246
Published online: 17 Jun 2009
First Page PreviewforConsumer Dissatisfaction, Complaints, and the Involvement of Human Resource Personnel in the Hospitality and Tourism Industry | Full Text | References | PDF (79.3 KB)
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