1,048
Views
42
CrossRef citations to date
0
Altmetric
Articles

Does job embeddedness mediate the effects of coworker and family support on creative performance? An empirical study in the hotel industry

Pages 119-132 | Published online: 20 Jan 2016

References

  • Alonso, A. D., & O'Neill, M. A. (2011). What defines the “ideal” hospitality employee? A college town case. International Journal of Hospitality and Tourism Administration, 12(1), 73–93.
  • Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411–423.
  • Aryee, S., Srinivas, E. S., & Tan, H. H. (2005). Rhythms of life: Antecedents and outcomes of work–family balance in employed parents. Journal of Applied Psychology, 90(1), 132–146.
  • Bambacas, M., & Kulik, T. C. (2013). Job embeddedness in China: How HR practices impact turnover intentions. The International Journal of Human Resource Management, 24(10), 1933–1952.
  • Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74–94.
  • Crossley, C. D., Bennett, R. J., Jex, S. M., & Burnfield, J. L. (2007). Development of a global measure of job embeddedness and integration into a traditional model of voluntary turnover. Journal of Applied Psychology, 92(4), 1031–1042.
  • Dawson, M., & Abbott, J. (2011). Hospitality culture and climate: A proposed model for retaining employees and creating competitive advantage. International Journal of Hospitality and Tourism Administration, 12(4), 289–304.
  • Etzion, D. (1984). Moderating effect of social support on the stress-burnout relationship. Journal of Applied Psychology, 69(4), 615–622.
  • Felps, W., Mitchell, T. R., Hekman, D. R., Lee, T. W., Holtom, B. C., & Harman, W. S. (2009). Turnover contagion: How coworkers' job embeddedness and job search behaviors influence quitting. Academy of Management Journal, 52(3), 545–561.
  • Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50.
  • Halbesleben, J. R. B., & Wheeler, A. R. (2008). The relative roles of engagement and embeddedness in predicting job performance and intention to leave. Work and Stress, 22(3), 242–256.
  • Hammer, T. H., Saksvik, P. Ø., Nytrø, K., Torvatn, H., & Bayazit, M. (2004). Expanding the psychosocial work environment: Workplace norms and work–family conflict as correlates of stress and health. Journal of Occupational Health Psychology, 9(1), 83–97.
  • Harris, K. J., Wheeler, A. R., & Kacmar, K. M. (2011). The mediating role of organizational job embeddedness in the LMX-outcomes relationship. The Leadership Quality, 22(2), 271–281.
  • Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513–524.
  • Hobfoll, S. E. (2001). The influence of culture, community, and the nested-self in the stress process: Advancing conservation of resources theory. Applied Psychology: An International Review, 50(3), 337–421.
  • Hon, A. H. Y. (2012). Shaping environments conductive to creativity: The role of intrinsic motivation. Cornell Hospitality Quarterly, 53(1), 53–64.
  • James, L. R., Mulaik, S. A., & Brett, J. M. (2006). A tale of two methods. Organizational Research Methods, 9(2), 233–244.
  • Joreskog, K., & Sorbom, D. (1996). LISREL 8: user's reference guide. Chicago, IL: Scientific Software International, Inc.
  • Karatepe, O. M. (2009). The effects of involvement and social support on frontline employee outcomes: Evidence from the Albanian hotel industry. International Journal of Hospitality and Tourism Administration, 10(4), 326–343.
  • Karatepe, O. M. (2013a). High-performance work practices, work social support and their effects on job embeddedness and turnover intentions. International Journal of Contemporary Hospitality Management, 25(6), 903–921.
  • Karatepe, O. M. (2013b). The effects of work overload and work–family conflict on job embeddedness and job performance: The mediation of emotional exhaustion. International Journal of Contemporary Hospitality Management, 25(4), 614–634.
  • Karatepe, O. M., & Karadas, G. (2012). The effect of management commitment to service quality on job embeddedness and performance outcomes. Journal of Business Economics and Management, 13(4), 614–636.
  • Karatepe, O. M., Kilic, H., & Isiksel, B. (2008). An examination of the selected antecedents and outcomes of work–family conflict and family–work conflict in frontline service jobs. Services Marketing Quarterly, 29(4), 1–24.
  • Lages, C. R., & Piercy, N. F. (2012). Key drivers of frontline employee generation of ideas for customer service improvement. Journal of Service Research, 15(2), 215–230.
  • Lee, T. W., Mitchell, T. R., Sablynski, C. J., Burton, J. P., & Holtom, B. C. (2004). The effects of job embeddedness on organizational citizenship, job performance, volitional absences, and voluntary turnover. Academy of Management Journal, 47(5), 711–722.
  • Lev, S., & Koslowsky, M. (2012). On-the-job embeddedness as a mediator between conscientiousness and school teachers' contextual performance. European Journal of Work and Organizational Psychology, 21(1), 57–83.
  • Mitchell, T. R., Holtom, B. C., Lee, T. W., Sablynski, C. J., & Erez, M. (2001). Why people stay: Using job embeddedness to predict voluntary turnover. Academy of Management Journal, 44(6), 1102–1121.
  • Mossholder, K. W., Settoon, R. P., & Henagan, S. C. (2005). A relational perspective on turnover: Examining structural, attitudinal, and behavioral predictors. Academy of Management Journal, 48(4), 607–618.
  • Parameswaran, R., & Yaprak, A. (1987). A cross-national comparison of consumer research measures. Journal of International Business Studies, 18(1), 35–49.
  • Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879–903.
  • Rathi, N., Bhatnagar, D., & Mishra, S. K. (2013). Effect of emotional labor on emotional exhaustion and work attitudes among hospitality employees in India. Journal of Human Resources in Hospitality and Tourism, 12(3), 273–290.
  • Robinson, R. N. S., Kralj, A., Solnet, D. J., Goh, E., & Callan, V. (2014). Thinking job embeddedness not turnover: Towards a better understanding of frontline hotel worker retention. International Journal of Hospitality Management, 36(1), 101–109.
  • Slåtten, T., & Mehmetoglu, M. (2011). What are the drivers for innovative behavior in frontline jobs? A study of the hospitality industry in Norway. Journal of Human Resources in Hospitality and Tourism, 10(3), 254–272.
  • Sun, T., Zhao, X. W., Yang, L. B., & Fan, L. H. (2011). The impact of psychological capital on job embeddedness and job performance among nurses: A structural equation approach. Journal of Advanced Nursing, 68(1), 69–79.
  • Tews, M. J., Michel, J. W., & Ellingson, J. E. (2013). The impact of coworker support on employee turnover in the hospitality industry. Group and Organization Management, 38(5), 630–653.
  • Wang, G., & Netemeyer, R. G. (2004). Salesperson creative performance: Conceptualization, measurement, and nomological validity. Journal of Business Research, 57(8), 805–812.
  • Wheeler, A. R., Harris, K. J., & Harvey, P. (2010). Moderating and mediating the HRM effectiveness-intent to turnover relationship: The roles of supervisors and job embeddedness. Journal of Managerial Issues, 22(2), 182–196.
  • Yang, C., Ma, Q., & Hu, L. (2011). Job embeddedness: A new perspective to predict voluntary turnover. Nankai Business Review International, 2(4), 418–446.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.