Impact of human resources practices on employee creativity in the hotel industry: The impact of job autonomy

References

• Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Newbury Park, CA: Sage.
   Google Scholar
• Amabile, T. M., & Khaire, M. (2008). Your organization could use a bigger dose of creativity. Harward Business Manager, 10, 101–109.
   Google Scholar
• Anderson, N., De Dreu, C. K., & Nijstad, B. A. (2004). The routinization of innovation research: A constructively critical review of the state‐of‐the‐science. Journal of Organizational Behavior, 25(2), 147–173.
   Web of Science ®Google Scholar
• Andriopoulos, C. (2001). Determinants of organizational creativity: A literature review. Management Decision, 39(10), 834–841.
   Google Scholar
• Axtell, C. M., Holman, D. J., Unsworth, K. L., Wall, T. D., Waterson, P. E., & Harrington, E. (2000). Shopfloor innovation: Facilitating the suggestion and implementation of ideas. Journal of Occupational and Organizational Psychology, 73(3), 265–285.
   Web of Science ®Google Scholar
• Baard, P. P., Deci, E. L., & Ryan, R. M. (2004). Intrinsic need satisfaction: A motivational basis of performance and well‐being in two work settings. Journal of Applied Social Psychology, 34(10), 2045–2068.
   Web of Science ®Google Scholar
• Bagri, S. C., Babu, S., & Kukreti, M. (2010). Human resource practices in hotels: A study from the tourist state of Uttarakhand, India. Journal of Human Resources in Hospitality & Tourism, 9(3), 286–299.
   Google Scholar
• Baron, J. N., & Kreps, D. M. (1999). Strategic human resources: Frameworks for general managers. New York, NY: John Wiley.
   Google Scholar
• Baron, R. M., & Kenny, D. A. (1986).The moderator–mediator variable distinction in social psychological research: Conceptual, strategic and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173–1182.
   PubMed Web of Science ®Google Scholar
• Basudur, M., Graen, G. B., & Green, S. G. (1982). Training in creative problem solving: Effects of ideation and problem finding and solving in an industrial research organization. Organizational Behavior and Human Performance, 30, 41–70.
   Web of Science ®Google Scholar
• Bateman, T. S., & Strasser, S. (1984). A longitudinal analysis of the antecedents of organizational commitment. Academy of Management Journal, 27(1), 95–112.
   PubMed Web of Science ®Google Scholar
• Beugelsdijk, S. (2008). Strategic human resource practices and product innovation. Organization Studies, 29(6), 821–847.
   Web of Science ®Google Scholar
• Bicen, P., Kamarudin, S., & Johnson, W. H. (2014). Validating new product creativity in the eastern context of Malaysia. Journal of Business Research, 67(1), 2877–2883.
   Web of Science ®Google Scholar
• Brislin, R. W. (1980). Translation and content analysis of oral and written material. In H. C. Triandis & J. W. Berry (Eds.), Handbook of Cross-Cultural Psychology (pp. 398–444). Boston, MA: Allyn & Bacon.
   Google Scholar
• Browning, V. (2006). The relationship between HRM practices and service behaviour in South African service organizations. The International Journal of Human Resource Management, 17(7), 1321–1338.
   Web of Science ®Google Scholar
• Camelo-Ordaz, C., Garcia-Cruz, J., Sousa-Ginel, E., & Valle-Cabrera, R. (2011). The influence of human resource management on knowledge sharing and innovation in Spain: The mediating role of affective commitment. The International Journal of Human Resource Management, 22(7), 1442–1463.
   Web of Science ®Google Scholar
• Cekmecelioglu, H. G., & Gunsel, A. (2011). Promoting creativity among employees of mature industries: The effects of autonomy and role stress on creative behaviors and job performance. Procedia-Social and Behavioral Sciences, 24, 889–895.
   Google Scholar
• Chang, S., Gong, Y., & Shum, C. (2011). Promoting innovation in hospitality companies through human resource management practices. International Journal of Hospitality Management, 30(4), 812–818.
   Web of Science ®Google Scholar
• Chen, M. H., & Kaufmann, G. (2008). Employee creativity and R&D: A critical review. Creativity and Innovation Management, 17(1), 71–76.
   Google Scholar
• Chiang, Y. H., Hsu, C. C., & Hung, K. P. (2014). Core self-evaluation and workplace creativity. Journal of Business Research, 67(7), 1405–1413. doi.org/10.1016/j.jbusres.2013.08.012
   Web of Science ®Google Scholar
• Deci, E. L., & Ryan, R. M. (Eds.). (2002). Handbook of Self-Determination Research, (pp. 3–33). Rochester, NY:University Rochester Press.
   Google Scholar
• Dhar, R. L. (2009). Cynicism in the Indian I.T. organizations: An exploration of the employees' perspectives. Qualitative Sociology Review, 5(1), 152–175.
   Google Scholar
• Dhar, R. L. (2011). Living with organizational politics: An exploration of employee's behavior, WORK. A Journal of Prevention, Assessment, & Rehabilitation, 40(2), 153–164.
   Web of Science ®Google Scholar
• Dhar, R. L. (2012). Employees' perception of organizational support: A qualitative investigation in the Indian IT industry. A Journal of Prevention, Assessment, & Rehabilitation, 43(2), 211–222.
   Web of Science ®Google Scholar
• Dhar, R. L. (2015). Service quality and the training of employees: The mediating role of organizational commitment. Tourism Management, 46, 419–430.
   Web of Science ®Google Scholar
• Dhar, R. L., & Dhar, M. (2010). Job stress, coping process and intentions to leave: A study on software professionals working in India. Social Sciences Journal, 47(3), 560–577.
   Google Scholar
• DiLiello, T. C., & Houghton, J. D. (2006). Maximizing organizational leadership capacity for the future: Toward a model of self-leadership, innovation and creativity. Journal of Managerial Psychology, 21(4), 319–337.
   Google Scholar
• Ford, C. (2000). Creative development in creativity theory. Academy of Management Review, 25(2), 284–285.
   Web of Science ®Google Scholar
• Foss, N. J., Laursen, K., & Pedersen, T. (2011). Linking customer interaction and innovation: The mediating role of new organizational practices. Organization Science, 22(4), 980–999.
   Web of Science ®Google Scholar
• Garg, S., & Dhar, R. L. (2014a). Effects of leader–member exchange (LMX), affective commitment and psychological empowerment on hotel employees' extra-role customer service: A mediated moderation analysis. International Journal of Hospitality and Tourism Administration, in press.
   Google Scholar
• Garg, S., & Dhar, R. L. (2014b). Effects of stress, LMX and perceived organizational support on service quality: Mediating effects of organizational commitment. Journal of Hospitality and Tourism Management, 21, 64–75.
   Google Scholar
• Gong, Y., Huang, J. C., & Farh, J. L. (2009). Employee learning orientation, transformational leadership, and employee creativity: The mediating role of employee creative self-efficacy. Academy of Management Journal, 52(4), 765–778.
   Web of Science ®Google Scholar
• Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16(2), 250–279.
   Web of Science ®Google Scholar
• Henkin, A. B., & Holliman, S. L. (2009). Urban teacher commitment exploring associations with organizational conflict, support for innovation, and participation. Urban Education, 44(2), 160–180.
   Web of Science ®Google Scholar
• Hislop, D. (2003). Linking human resource management and knowledge management via commitment: A review and research agenda. Employee Relations, 25, 182–202.
   Google Scholar
• Indian Brand Equity Foundation (IBEF). (2013). About Uttrakhand: Tourism, industries, economy, climate, geography. Retrieved from http://www.ibef.org/states/Uttarakhand.aspx
   Google Scholar
• Jiang, J., Wang, S., & Zhao, S. (2012). Does HRM facilitate employee creativity and organizational innovation? A study of Chinese firms. The International Journal of Human Resource Management, 23(19), 4025–4047.
   Web of Science ®Google Scholar
• Jiménez-Jiménez, D., & Sanz-Valle, R. (2011). Innovation, organizational learning, and performance. Journal of Business Research, 64(4), 408–417.
   Web of Science ®Google Scholar
• Johnson, D. (2010). Teaching with authors' blogs: Connections, collaboration, creativity. Journal of Adolescent & Adult Literacy, 54(3), 172–180.
   Web of Science ®Google Scholar
• Karjaluoto, H. (2002). Selection criteria for a mode of bill payment: Empirical investigation among Finnish bank customers. International Journal of Retail & Distribution Management, 30(6), 331–339.
   Google Scholar
• Karwowski, M. (2008). Measuring creativity using the test of creative imagination (TCI). Part 1. Presentation of a new instrument to measure creative potential. The New Educational Review, 1, 44–54.
   Google Scholar
• Kogut, B. (2000). The network as knowledge: Generative rules and the emergence of structure. Strategic Management Journal, 21(3), 405–425.
   Web of Science ®Google Scholar
• Laursen, K., & Foss, N. J. (2003). New human resource management practices, complementarities and the impact on innovation performance. Cambridge Journal of economics, 27(2), 243–263.
   Web of Science ®Google Scholar
• Leung, A. K. Y., Maddux, W. W., Galinsky, A. D., & Chiu, C. Y. (2008). Multicultural experience enhances creativity: The when and how. American Psychologist, 63, 169–181.
   PubMed Web of Science ®Google Scholar
• Li, Y., Zhao, Y., & Liu, Y. (2006). The relationship between HRM, technology innovation and performance in China. International Journal of Manpower, 27(7), 679–697.
   Web of Science ®Google Scholar
• Matzler, K., & Mueller, J. (2011). Antecedents of knowledge sharing-examining the influence of learning and performance orientation. Journal of Economics Psychology, 32(3), 317–329.
   Web of Science ®Google Scholar
• Meyer, J. P., & Allen, N. J. (1984). Testing the “side-bet theory” of organizational commitment: Some methodological considerations. Journal of Applied Psychology, 69, 372–378.
   Web of Science ®Google Scholar
• Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61–89.
   Google Scholar
• Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of Applied Psychology, 78(4), 538.
   Web of Science ®Google Scholar
• Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates and consequences. Journal of Vocational Behavior, 61(1), 20–52.
   Web of Science ®Google Scholar
• Michaelis, B., Stegmaier, R., & Sonntag, K. (2009). Affective commitment to change and innovation implementation behavior: The role of charismatic leadership and employees' trust in top management. Journal of Change Management, 9(4), 399–417.
   Google Scholar
• Mumford, M. D., Scott, G. M., Gaddis, B., & Strange, J. M. (2002). Leading creative people: Orchestrating expertise and relationships. The Leadership Quarterly, 13(6), 705–750.
   Web of Science ®Google Scholar
• Oldham G. R., & Cummings, A. (1996). Employee creativity: Personal and contextual factors at work. Academy of Management Journal, 39(3), 607–634.
   Web of Science ®Google Scholar
• Paletz, S. B., & Peng, K. (2009). Problem finding and contradiction: Examining the relationship between naive dialectical thinking, ethnicity, and creativity. Creativity Research Journal, 21(2–3), 139–151.
   Web of Science ®Google Scholar
• Paul, A. K., & Anantharaman, R. N. (2004). Influence of HRM practices on organizational commitment: A study among software professionals in India. Human Resource Development Quarterly, 15, 77–88.
   Google Scholar
• Ramamoorthy, N., Flood, P. C., Slattery, T., & Sardessai, R. (2005). Determinants of innovative work behaviour: Development and test of an integrated model. Creativity and Innovation Management, 14(2), 142–150.
   Google Scholar
• Shalley, C. E., & Gilson, L. L. (2004). What leaders need to know: A review of social and contextual factors that can foster or hinder creativity. The Leadership Quarterly, 15(1), 33–53.
   Web of Science ®Google Scholar
• Shalley, C. E., Gilson, L. L., & Blum, T. C. (2000). Matching creativity requirements and the work environment: Effects on satisfaction and intentions to leave. Academy of Management Journal, 43(2), 215–223.
   Web of Science ®Google Scholar
• Si, S., & Li, Y. (2012). Human resource management practices on exit, voice, loyalty, and neglect: Organizational commitment as a mediator. The International Journal of Human Resource Management, 23(8), 1705–1716.
   Web of Science ®Google Scholar
• Song, J. H., Uhm, D., & Kim, J. (2012). Creativity and knowledge creation practices in the school context: The moderating role of task‐related job autonomy. Performance Improvement Quarterly, 24(4), 61–79.
   Google Scholar
• Suliman, A. T. M. (2002). Is it really a mediating construct? The mediating role of organizational commitment in work climate‐performance relationship. Journal of Management Development, 21(3), 170–183.
   Google Scholar
• Swales, S. (2000). Goals, creativity and achievement: Commitment in contemporary organizations. Creativity and Innovative Management, 9(3), 185–195.
   Google Scholar
• Tabachnick, B. G., & Fidell, L. S. (2006). Using multivariate statistics (5th ed). Boston, MA: Allyn and Bacon.
   Google Scholar
• Thompson, M., & Heron, M. (2005). The difference a manager can make: Organizational justice and knowledge worker commitment. International Journal of Human Resource Management, 16, 383–404.
   Web of Science ®Google Scholar
• Tyagi, A., & Dhar, R. L. (2014). Factors affecting health of the police officials: Mediating role of job stress. Policing: An International Journal of Police Strategies & Management, 37(3), 649–664.
   Web of Science ®Google Scholar
• Zhang, X., & Bartol, K. M. (2010). Linking empowering leadership and employee creativity: The influence of psychological empowerment, intrinsic motivation, and creative process engagement. Academy of Management Journal, 53(1), 107–128.
   Web of Science ®Google Scholar
• Zhou, J., & George, J. M. (2001). When job dissatisfaction leads to creativity: Encouraging the expression of voice. Academy of Management Journal, 44, 682–696.
   Web of Science ®Google Scholar