Product, Marketing and Web Site Attributes Discrimanating Between Successful and Failed Internet Businesses

REFERENCES

• Aaker , D. A. and Jacobson , R. 2001 . What separates Web winners from losers . Wall Street Journal March 12 , A22 .
   Google Scholar
• Aufrieter , N. , Ouillet , P. , and Scott , M. K. 2001 . Marketing rules . Harvard Business Review 79 ( 2 ): 17 – 20 .
   Web of Science ®Google Scholar
• Berggren , E. and Nacher , T. 2000 . Why good ideas go bust . Management Review 32 : 54 – 60 .
   Google Scholar
• Brown , T. E. 1997 . Market studies released: New product introduction success, failure rates analyzed . Frozen Food Digest 12 , no. 5 ( July ): 76 .
   Google Scholar
• Bruno , A. V. and Leidecker , J. K. 1988 . Causes of new venture failure: 1960s vs. 1980s . Business Horizons ( November/December ).
   Google Scholar
• Cochran , A. B. 1981 . Small business mortality rates, a review of the literature . Journal of Small Business Management 19 : 50 – 59 .
   Google Scholar
• Dadzie , K. Q. , Chelariu , C. , and Winston , E. 2005 . Customer service in the Internet-enabled logistics supply chain: Web site design antecedents and loyalty effects . Journal of Business Logistics: Oak Brook 26 ( 1 ): 53 – 79 .
   Google Scholar
• Di Benedetto , C. A. 1999 . Identifying the key success factors in new product launch . Journal of Product Innovation Management 16 : 530 – 544 .
   Web of Science ®Google Scholar
• Donthu , N. and Garcia , A. 1999 . The Internet shopper . Journal of Advertising Research ( May–June ): 52 – 58 .
   Google Scholar
• Dubini , P. 1989 . Which venture capital backed entrepreneurs have the best chances of succeeding? Journal of Business Venturing 4 : 123 – 132 .
   Web of Science ®Google Scholar
• Eid , R. , Truman , M. , and Ahmed , A. 2002 . A cross-industry review of B2B critical success factors . Internet Research: Electronic Networking Applications and Policy 5 ( 2 ): 110 – 123 .
   Google Scholar
• Estimated quarterly U.S. retail e-Commerce sales: 4th quarter 1999–4th quarter 2006 . Census Bureau Reports. Retrieved February 20, 2007, from http://www.census.gov
   Google Scholar
• Estimated quarterly U.S. retail e-Commerce sales: 4th quarter 2006, 1st quarter 2007 . Census Bureau Reports. Retrieved June 25, 2007, from http://www.census.gov
   Google Scholar
• Francis , J. E. and White , L. 2002 . PRIQUAL: A scale for measuring customer expectations and perceptions of quality in Internet retailing . In 2002 Marketing Educators' Conference: Marketing Theory and Applications , edited by K. Evans and L. Scheer , Vol. 13 .
   Google Scholar
• Gartner , W. B. , Mitchell , T. R. , and Vesper , K. H. 1989 . A taxonomy of new business ventures . Journal of Business Venturing 4 : 169 – 186 .
   Web of Science ®Google Scholar
• Taylor Nelson Sofres Interactive . 2000 . Global e-Commerce study reveals 50% increase in online shoppers in last 12 months . Retrieved June 2007, from http://www.tnsofres.com
   Google Scholar
• Grossi , R. , Lange , J. , Rebell , D. , and Stern , L. 2000 . Lessons from the graveyard; Why startups fail and the secrets for success . In Kellogg Graduate School of Management, 2000 Anthology , Eds. M. Sawhney and R. Gulati
   Google Scholar
• GVU Tenth WWW User Survey. 1998. Retrieved, from http://www.gvu.gatech.edu/user_surveys/
   Google Scholar
• Han , K. S. and Noh , M. H. 1999–2000 . Critical failure factors that discourage the growth of electronic commerce . International Journal of Electronic Commerce 4 , no. 2 ( Winter ): 25 – 43 .
   Google Scholar
• Henard , D. H. and Szymanski , D. M. 2002. Why some new products are more successful than others. Journal of Marketing Research 38: 362–375.
   Web of Science ®Google Scholar
• Huang , X. and Brown , A. 1999 . An analysis and classification of problems in small businesses . International Small Business Journal ( October–November ): 235 – 247 .
   Google Scholar
• Kaplan , P. 2002 . F'd Companies; Spectacular dot-com flameouts . New York : Simon and Schuster .
   Google Scholar
• Kleindl , B. A. 2001 . Strategic electronic marketing: Managing e-business .: South-Western College .
   Google Scholar
• Lee , Y. and Kozar , K. A. 2006 . Investigating the effect of Web site quality on e-business success: An analytic hierarchy process (AHP) approach . Decision Support Systems 42 ( 3 ): 1383 .
   Web of Science ®Google Scholar
• Lohse , G. L. , Bellman , S. , and Johnson , E. J. 2000 . Consumer buying behavior on the Internet: Findings from panel data . Journal of Interactive Marketing 14 : 15 – 29 .
   Google Scholar
• Lociano , E. T. , Watson , R. T. , and Goodhue , D. L. 2002 . WEBQUAL: A measure of Web site quality . In 2002 Marketing Educators' Conference: Marketing Theory and Applications , eds. K. Evans and L. Scheer , 432 – 37 , vol. 13 .
   Google Scholar
• Lunce , S. E. , Lunce , L. M. , Kawai , Y. , and Maniam , B. 2006 . Success or failure of pure-play organizations: WebVan vs. Peapod, a comparative analysis . Industrial Management and Data Systems 106 ( 9 ): 1344 .
   Web of Science ®Google Scholar
• MacMillan , I. C. , Zemann , L. , and Subbanarasimha , P. N. 1987 . Criteria distinguishing successful from unsuccessful ventures in the venture screening process . Journal of Business Venturing 2 : 123 – 137 .
   Web of Science ®Google Scholar
• Mariotti , S. and Sgobbi , F. 2001 . Alternative paths for the growth of e-Commerce . Futures 33 : 109 – 125 .
   Web of Science ®Google Scholar
• Mesenbourg , T. L. 2000 . Measuring the digital economy. Paper prepared for presentation to the Federal Economic Statistics Advisory Committee (FESAC), June 15.
   Google Scholar
• Mohanty , R. P. , Seth , D. , and Mukadam , S. 2007 . Quality dimensions of e-Commerce and their implications . Total Quality Management and Business Excellence 18 ( 3 ): 219 .
   Web of Science ®Google Scholar
• Porter , M. 2001 . Strategy and the Internet . Harvard Business Review ( March ): 63 – 78 .
   Google Scholar
• Rackham , N. 1998 . From experience: Why bad things happen to good new products . Journal of Product Innovation Management 15 : 201 – 207 .
   Web of Science ®Google Scholar
• Razi , M. A. , Tarn , M. , and Siddiqui , F. 2004 . Exploring the failure and success of dotcoms . Information Management and Computer Security 12 ( 3 ): 228 – 244 .
   Google Scholar
• Reichheld , F. and Schefter , P. 2000 . E-loyalty: Your secret weapon on the Web . Harvard Business Review ( July–August ): 105 – 113 .
   Google Scholar
• Romanelli , E. 1989 . Environments and strategies of organization start-ups: Effects on early survival . Administrative Science Quarterly 34 : 369 – 387 .
   Web of Science ®Google Scholar
• Scott , M. and Lewis , J. 1984 . Re-thinking entrepreneurial failure, success and failure in small business , J. Lewis , J. Stanworth , and A. Gibb , Eds. (pp. 29–56). Aldershot , England : Gower .
   Google Scholar
• Shepherd , D. A. , Douglas , E. J. , and Shanley , M. 2000 . New venture survival: Ignorance, external shocks, and risk reduction strategies . Journal of Business Venturing 15 : 393 – 410 .
   Web of Science ®Google Scholar
• Shergill , G. S. and Chen , Z. 2005. Web-based shopping: Consumers' attitudes towards online shopping in New Zealand. Journal of Electronic Commerce 6(2): 78–93.
   Google Scholar
• Souder , W. E. and Jenssen , S. V. 1999 . Management practices influencing new product success and failure in the United States and Scandinavia: A cross-cultural comparative study . Journal of Product Innovation Management 16 : 183 – 203 .
   Web of Science ®Google Scholar
• The Economist . 2000 . You call this a bust? (August 5) : 58 .
   Google Scholar
• The Internet M&A Update. 2002, March 13. Special Issue 4: 97 .
   Google Scholar
• Thibodeau , P. 2007 . GM aims for uniform IP net . Computerworld 41, no. 9 ( February 26 ): 1 – 2 .
   Google Scholar
• Turbin , E. , Lee , J. , King , D. , and Chung , H. M. 2002 . Electronic commerce: A managerial perspective . Upper Saddle River , NJ : Prentice-Hall .
   Google Scholar
• Veryzer , R. W. Jr. 1998 . Key factors affecting customer evaluation of discontinuous new products . Journal of Product Innovation Management 15 : 136 – 150 .
   Web of Science ®Google Scholar
• Veverka , M. 2001 . The real dot.coms . Barron's, Chicopee 81 ( 52 ): 19 – 21 .
   Google Scholar
• Watson , J. and Everett , J. E. 1996 . Do small businesses have high failure rates? Journal of Small Business Management 34 ( 4 ): 45 – 63 .
   Web of Science ®Google Scholar
• Webmergers.com. 2002 . Retrieved December 2002 .
   Google Scholar
• Weisman , R. 2000 . Disney's GO.com to STOP . NewsFactor Network . Retrieved February 2, 2001, from http://www.newsfactor.com/perl/printer/7088/
   Google Scholar
• Wolfenberger , M. and Gilly , M. C. 2003 . eTailQ: Dimensionalizing, measuring and predicting e-tail quality . Journal of Retailing 79 ( 3 ): 183 .
   Web of Science ®Google Scholar
• Zott , C. , Amit , R. , and Donlevy , J. 2000 . Strategies for value creation in e-commerce . European Management Journal 18 ( 5 ): 463 – 475 .
   Google Scholar