https://orcid.org/0000-0003-4843-488X
References
- Atkins, S. S., & Weible, C. L. (2003). Needles in a haystack: Using interlibrary loan data to identify materials missing from a library’s collection. Library Collections, Acquisitions, & Technical Services, 27(2), 187–202. doi:10.1016/S1464-9055(03)00052-6
- Ho, J., & Crowley, G. H. (2003). User perceptions of the “reliability” of library services at Texas A&M University: A focus group study. The Journal of Academic Librarianship, 29(2), 82–87. doi:10.1016/S0099-1333(02)00423-8
- Knievel, J. E., Wicht, H., & Connaway, L. S. (2006). Use of circulation statistics and interlibrary loan data in collection management. College & Research Libraries, 67(1), 35–49. doi:10.5860/crl.67.1.35
- Nitecki, D. A., & Hernon, P. (2000). Measuring service quality at yale university’s libraries. The Journal of Academic Librarianship, 26(4), 259–273. doi:10.1016/S0099-1333(00)00117-8