Health Literacy Now: Developing a Web Site for Communicating Clearly with Patients

REFERENCES

• U.S. Department of Health and Human Services. Office of Disease Prevention and Health Promotion. Healthy People 2010. Available: <http://www.healthypeople.gov/>. Accessed: July 1, 2010 .
   Google Scholar
• National Center for Education Statistics . “National Assessment of Adult Literacy (NAAL).” Available: <http://nces.ed.gov/naal/health.asp>. Accessed: July 1, 2010.
   Google Scholar
• Weis , B.D. Removing Barriers to Better, Safer Care; Health Literacy and Patient Safety: Help Patients Understand; Manual for Clinicians. , 2nd ed . Chicago : American Medical Association . Available: <http://www.amaassn.org/ama1/pub/upload/mm/367/healthlitclinicians.pdf>. Accessed: July 1, 2010 .
   Google Scholar
• Vernon , J.A. ; Trujullo , S. ; Rosenbaum , S. ; and Debuono , B. “National Patient Safety Foundation. Low Health Literacy: Implications for National Health Policy.” Available: <http://www.gwumc.edu/sphhs/departments/healthpolicy/dhp_publications/pub_uploads/dhpPublication_3AC9A1C2-5056-9D20-3D4BC6786DD46B1B.pdf>. Accessed: July 1, 2010.
   Google Scholar
• Wilper , A.P. ; Woolhandler , S. ; Lasser , K.E. ; McCormick , D. ; Bor , D.H. ; and Himmelstein , D.U. “A National Study of Chronic Disease Prevalence and Access to Care in Uninsured U.S. Adults.” Ann Intern Med 149, no. 3 (August 5, 2008): 170–6.
   PubMedGoogle Scholar
• Centers for Disease Control; and Prevention (CDC) . “Prevalence of Disabilities and Associated Health Conditions Among Adults—United States, 1999.” MMWR Morb Mortal Wkly Rep 50 , no. 7 ( February 23, 2001) : 120 – 5 .
   PubMedGoogle Scholar
• Castro , C.M. ; Wilson , C. ; Wang , F. ; and Schillinger , D. “Babel Babble: Physicians' Use of Unclarified Medical Jargon with Patients.” Am J Health Behav 31 , (Suppl 1, September–October 2007) : S85 – 95 .
   PubMedGoogle Scholar
• Epstein , R.M. ; Korones , D.N. ; and Quill , T.E. “Withholding Information from Patients – When Less is More.” N Engl J Med 362 , no. 5 ( February 4, 2010 ): 380 – 1 .
   PubMed Web of Science ®Google Scholar
• Wallace , M.P. ; Weiner , J.S. ; et al. . “Physician Cultural Sensitivity in African American Advance Care Planning: A Pilot Study.” J Palliat Med 10 , no. 3 ( June 2007 ): 721 – 7 .
   PubMed Web of Science ®Google Scholar
• Gazmararian , J.A. ; Williams , M.V. ; Peel , J. ; and Baker , D.W. “Health Literacy and Knowledge of Chronic Disease.” Patient Educ Couns 51 , no. 3 ( November 2003 ): 267 – 75 .
   PubMed Web of Science ®Google Scholar
• Williams , M.V. , Baker , D.W. , et al. . “Inadequate Literacy is a Barrier to Asthma Knowledge and Self-Care.” Chest 114 ( 1998 ): 1008 – 15 .
   PubMed Web of Science ®Google Scholar
• Schillinger , D. ; Grumbach , K. ; Piette , J. ; and Wang , F. “Association of Health Literacy with Diabetes Outcomes.” JAMA 288 , no. 4 ( July 24–31 , 2002) : 475 – 82 .
   PubMedGoogle Scholar
• Mancuso , C.A. , and Rincon , M. “Impact of Health Literacy on Longitudinal Asthma Outcomes.” J Gen Intern Med 21 , no. 8 ( August 2006 ): 813 – 7 .
   PubMed Web of Science ®Google Scholar
• Kollipara , U.K. ; Jaffer , O. ; et al. . “Relation of Lack of Knowledge about Dietary Sodium to Hospital Readmission in Patients with Heart Failure.” Am J Cardiol 102 , no. 9 ( November 1, 2008 ): 1212 – 5 . Epub, August 27, 2008 .
   PubMed Web of Science ®Google Scholar
• Baker , D.W. ; Parker , R.M. ; Williams , M.V. ; and Clark , W.S. “Health Literacy and the Risk of Hospital Admission.” J Gen Intern Med 13 , no. 12 ( December 1998 ): 791 – 8 .
   PubMed Web of Science ®Google Scholar
• Baker , D.W. ; Gazmararian , J.A. ; et al. . “Functional Health Literacy and the Risk of Hospital Admission Among Medicare Managed Care Enrollees.” Am J Public Health 92 , no. 8 ( August 2002 ): 1278 – 83 .
   PubMed Web of Science ®Google Scholar
• Wolf , M.S. ; Gazmararian , J.A. ; and Baker , D.W. “Health Literacy and Functional Health Status Among Older Adults.” Arch Intern Med 165 , no. 17 ( September 26 , 2005) : 1946 – 52 .
   PubMedGoogle Scholar
• McGuire , L.C. “Remembering What the Doctor Said: Organization and Adults' Memory for Medical Information.” Exp Aging Res 22 , no. 4 ( October–December 1996 ): 403 – 28 .
   PubMed Web of Science ®Google Scholar
• Anderson , J.L. ; Dodman , S. ; Kopelman , M. ; and Fleming , A. “Patient Information Recall in a Rheumatology Clinic.” Rheumatol Rehabil 18 , no. 1 ( February 1979 ): 18 – 22 .
   PubMedGoogle Scholar
• Johnson , A. ; Sandford , J. ; and Tyndall , J. “Written and Verbal Information Versus Verbal Information Only for Patients Being Discharged from Acute Hospital Settings to Home.” Cochrane Database Syst Rev 2003; (4): CD003716.
   Google Scholar
• Davis , T.C. ; Crouch , M.A. ; Wills , G. ; Miller , S. ; and Abdehou , D.M. “The Gap Between Patient Reading Comprehension and the Readability of Patient Education Materials.” J Fam Prac 31 , no. 5 ( November 1990 ): 533 – 8 .
   PubMed Web of Science ®Google Scholar
• Estey , A. ; Musseau , A. ; and Keehn , L. “Patients' Understanding of Health Information: A Multihospital Comparison.” Patient Educ Couns 24, no. 1 (August 1994): 73–8.
   PubMed Web of Science ®Google Scholar
• Doak , C. ; Doak , L. ; and Root , J. Teaching Patients with Low Literacy Skills. , 2nd ed. Philadelphia : Lippincott , 1996 .
   Google Scholar
• Flesch , R. The Art of Readable Writing . New York : Harper , 1949 .
   Google Scholar
• Malhotra , S. ; Karan , R.S. ; Pandhi , P. ; and Jain , S. “Drug Related Medical Emergencies in the Elderly: Role of Adverse Drug Reactions and Noncompliance.” Postgrad Med J 77 , no. 913 ( November 2001 ): 703 – 7 .
   PubMed Web of Science ®Google Scholar
• Taylor , S.A. ; Galbraith , S.M. ; and Mills , R.P. “Causes of Noncompliance with Drug Regimens in Glaucoma Patients: A Qualitative Study.” J Ocul Pharmacol Ther 18 , no. 5 ( October 2002 ): 401 – 9 .
   PubMed Web of Science ®Google Scholar
• Bull , S.A. ; Hu , X.H. ; et al. . “Discontinuation of Use and Switching of Antidepressants: Influence of Patient-physician Communication.” JAMA 288 , no. 11 ( September 18, 2002) : 1403 – 9 .
   PubMed Web of Science ®Google Scholar
• Belcher , V.N. ; Fried , T.R. ; Agostini , J.V. ; and Tinetti , M.E. “Views of Older Adults on Patient Participation in Medication-related Decision Making.” J Gen Intern Med 21 , no. 4 ( April 2006 ): 298 – 303 .
   PubMed Web of Science ®Google Scholar
• Bajramovic , J. ; Emmerton , L. ; and Tett , S.E. “Perceptions Around Concordance – Focus Groups and Semi-structured Interviews Conducted with Consumers, Pharmacists and General Practitioners.” Health Expect 7 , no. 3 ( September 2004 ): 221 – 34 .
   PubMed Web of Science ®Google Scholar
• Nair , K. , Dolovich , L. , et al. . “What Patients Want to Know About Their Medications. Focus Group Study of Patient and Clinician Perspectives.” Can Fam Physician 48 ( January 2002 ): 104 – 10 .
   PubMed Web of Science ®Google Scholar
• Tarn , D.M. ; Heritage , J. ; Paterniti , D.A. ; Hays , R.D. ; Kravitz , R.L. ; and Wenger , N.S. “Physician Communication When Prescribing New Medications.” Arch Intern Med 166 , no. 17 ( September 25 , 2006) : 1855 – 62 .
   PubMedGoogle Scholar
• Makoul , G. ; Arntson , P. ; and Schofield , T. “Health Promotion in Primary Care: Physician-patient Communication and Decision Making about Prescription Medications.” Soc Sci Med 41 , no. 9 ( November 1995 ): 1241 – 54 .
   PubMed Web of Science ®Google Scholar
• Wallace , L. ; Keenum , A.J. ; Roskos , S.E. ; Blake , G.H. ; Colwell , S. ; and Weiss , B.D. “Suitability and Readability of Consumer Medical Information Accompanying Prescription Medication Samples.” Patient Educ Couns 70 , no. 3 ( March 2008 ): 420 – 5 .
   PubMed Web of Science ®Google Scholar
• Wallace , L.S. ; Roskos , S.E. ; and Weiss , B.D. “Readability Characteristics of Consumer Medication Information for Asthma Inhalation Devices.” J Asthma 43 , no. 5 ( June 2006 ): 375 – 8 .
   PubMed Web of Science ®Google Scholar
• Stahl , C. ; Brauer , S. ; Zeitler , H.P. ; and Gulich , M. “How Important is a Package Insert for Drug Therapy in Ambulatory Care?” J Public Health 14 , no. 3 ( June 2006 ): 174 – 7 .
   Google Scholar
• Schillinger , D. ; Piette , J. ; et al. . “Closing the Loop: Physician Communication with Diabetic Patients Who Have Low Health Literacy.” Arch Intern Med 163 , no. 1 ( January 13 , 2003) : 83 – 90 .
   PubMedGoogle Scholar
• National Quality Forum. Safe Practices for Better Healthcare-2009 Update: A Consensus Report. Available: <http://www.qualityforum.org/Publications/2009/03/Safe_Practices_for_Better_Healthcare%e2%80%932009_Update.aspx>. Accessed: July 2, 2010 .
   Google Scholar