EAP evaluation 2010–2019: What do we now know?

References

• Anema, J. C., Jr, & Sligar, S. R. (2010). Innovation in the workplace: Evaluation of a pilot employee assistance program serving persons with disabilities. Journal of Rehabilitation, 76(4), 9–17. https://www.researchgate.net/profile/Steven-Sligar/publication/289068102_Innovation_in_the_Workplace_Evaluation_of_a_Pilot_Employee_Assistance_links/591f5f410f7e9b99793c5529/Innovation-in-the-Workplace-Evaluation-of-a-Pilot-Employee-Assistance-Program-Serving-Persons-with-Disabilities.pdf
   Web of Science ®Google Scholar
• Battle, S. (1988). Issues to consider in planning Employee Assistance Program evaluations. Employee Assistance Quarterly, 3(3–4), 79–93. doi:10.1300/J022v03n03_07
   Google Scholar
• Burgess, K., Lennox, R., Sharar, D. A., & Shtoulman, A. (2015). A substance abuse intervention program at a large Russian manufacturing worksite. Journal of Workplace Behavioral Health, 30(1–2), 138–153. doi:10.1080/15555240.2015.1000159
   Web of Science ®Google Scholar
• Clavelle, P. R., Dickerson, S. J., & Murphy, M. W. (2012). Counseling outcomes at a US Department of Defense employee assistance program. Journal of Workplace Behavioral Health, 27(3), 127–138. doi:10.1080/15555240.2012.701166
   Google Scholar
• Compton, R. L., & McManus, J. G. (2015). Employee assistance programs in Australia: Evaluating success. Journal of Workplace Behavioral Health, 30(1–2), 32–45. doi:10.1080/15555240.2015.998971
   Web of Science ®Google Scholar
• Csiernik, R. (1993). The value of Employee Assistance Programming. Canadian Review of Social Policy, 32(1), 68–73. https://www.researchgate.net/profile/Rick-Csiernik/publication/256082492_The_value_of_Employee_Assistance_Programming/links/55251bc10cf2caf11bfd11b0/The-value-of-Employee-Assistance-Programming.pdf
   Google Scholar
• Csiernik, R. (1995). A review of research methods used to examine Employee Assistance Program delivery options. Evaluation and Program Planning, 18 (1), 25–36. https://doi.org/10.1016/0149-7189.(94)00043-w doi:10.1016/0149-7189(94)00043-W
   Web of Science ®Google Scholar
• Csiernik, R. (1998). A profile of Canadian Employee Assistance Programs. Employee Assistance Research Supplement, 2 (1), 1–8. http://hdl.handle.net/10713/5904
   Google Scholar
• Csiernik, R. (2005). A review of EAP evaluation in the 1990s. Journal of Employee Assistance and Workplace Behavioural Health, 19(4), 21–37. doi:10.1300/j022v19n04_02
   Google Scholar
• Csiernik, R. (2011). The glass is filling: An examination of Employee Assistance Program Evaluations in the first decade of the new millennium. Journal of Workplace Behavioural Health, 26(4), 344–355. doi:10.1080/15555240.2011.618438
   Google Scholar
• Csiernik, R., Chaulk, P., & McQuaid, S. (2012). A process evaluation of a Canadian public sector employee assistance program. Journal of Workplace Behavioral Health, 27(3), 160–180. doi:10.1080/15555240.2012.701169
   Google Scholar
• Dickerson, S. J., Murphy, M. W., & Clavelle, P. R. (2012). Work adjustment and general level of functioning pre-and post-EAP counseling. Journal of Workplace Behavioral Health, 27(4), 217–226. doi:10.1080/15555240.2012.725586
   Google Scholar
• Durkin, W. (1985). Evaluation of EAP programming. In S. Klarreich J. Francek, & C. E. Moore (Eds.), The human resources handbook (pp. 243–259). Toronto: Prager Press.
   Google Scholar
• Hood, L., & Csiernik, R. (2017). Union matters: United Food and Commercial Workers Local 12R24 members assistance program. American International Journal of Social Science, 6(2), 11–18. http://hdl.handle.net/10713/7250
   Google Scholar
• Huda, K. N. (2018). Measuring the effectiveness of employee assistance program in the RMGs of Bangladesh: An evaluative study. International Journal of Business and Technopreneurship, 8(1), 55–66. http://dspace.unimap.edu.my/bitstream/handle/123456789/52273/Measuring%20the%20Effectiveness%20of%20Employee%20Assistance%20Program%20in%20the.pdf?sequence=1
   Google Scholar
• Jacobson, J. M., Jones, A. L., & Bowers, N. (2011). Using existing employee assistance program case files to demonstrate outcomes. Journal of Workplace Behavioral Health, 26(1), 44–58. doi:10.1080/15555240.2011.540983
   Google Scholar
• Jerrell, J., & Rightmyer, J. (1982). Evaluating employee assistance programs: A review of methods, outcomes and future directions. Evaluation and Program Planning, 5(3), 255–267. doi:10.1016/0149-7189(82)90077-5
   PubMedGoogle Scholar
• Kurtz, N., Googins, B., & Howard, W. (1984). Measuring the success of occupational alcoholism programs. Journal of Studies on Alcohol, 45(1), 33–45. doi:10.15288/jsa.1984.45.33
   PubMed Web of Science ®Google Scholar
• Li, P., Sharar, D., Lennox, R., & Zhuang, W. (2015). Evaluating EAP counseling in the Chinese workplace: A study with a brief instrument. Journal of Workplace Behavioral Health, 30(1–2), 66–78. doi:10.1080/15555240.2015.1000143
   Web of Science ®Google Scholar
• Lynch, J. (1980). Variations in program usage in different occupational settings. Labour-Management Alcoholism Journal, 10(3), 85–96.
   Google Scholar
• Macdonald, S. (1986). Evaluating EAPs. Toronto: Addiction Research Foundation.
   Google Scholar
• Masi, D., & Goff, M. (1987). The evaluation of Employee Assistance Programs. Public Personnel Management, 16(4), 323–327. doi:10.1177/009102608701600404
   Web of Science ®Google Scholar
• Mellor-Clark, J., Twigg, E., Farrell, E., & Kinder, A. (2013). Benchmarking key service quality indicators in UK Employee Assistance Programme Counselling: A CORE System data profile. Counselling and Psychotherapy Research, 13(1), 14–23. doi:10.1080/14733145.2012.728235
   Google Scholar
• Mental Health Commission of Canada. (2013). National standard of Canada for psychological health and safety in the workplace. Canada: Mental Health Commission of Canada.
   Google Scholar
• Mintzer, J., Morrow, V. Y., Back-Tamburo, M., Sharar, D. A., & Herlihy, P. A. (2018). Demonstrating value: Measuring outcome & mitigating risk: FOH EAP study utilizing the Workplace Outcome Suite. International Journal of Health & Productivity, 10(2), 28–34. http://hdl.handle.net/10713/8963
   Google Scholar
• Mowry, S. (1996). Prince Edward Island Public Sector Employee Assistance Program Evaluation. Island: Province of Prince Edward Island.
   Google Scholar
• Mugari, E. L., Mtapuri, O., & Rangongo, M. (2014). Employee assistance programme: The case of a local municipality in South Africa. Journal of Social Sciences, 39(3), 257–263. doi:10.1080/09718923.2014.11893288
   Google Scholar
• Nunes, A. P., Richmond, M. K., Pampel, F. C., & Wood, R. C. (2018). The effect of employee assistance services on reductions in employee absenteeism. Journal of Business and Psychology, 33(6), 699–709. doi:10.1007/s10869-017-9518-5
   Web of Science ®Google Scholar
• Pollack, K. M., McKay, T., Cumminskey, C., Clinton-Sherrod, A. M., Lindquist, C. H., Lasater, B. M., … Grisso, J. A. (2010). Employee assistance program services for intimate partner violence and client satisfaction with these services. Journal of Occupational and Environmental Medicine, 52(8), 819–826. doi:10.1097/JOM.0b013e3181ebada6
   PubMed Web of Science ®Google Scholar
• Rakepa, T. T., & Uys, F. M. (2013). A critical evaluation of an employee health and wellness programme of the Department of Education: A case study of the Motheo District in the Free State Province. African Journal of Public Affairs, 6(3), 24–37. http://scholar.sun.ac.za/handle/10019.1/86178
   Google Scholar
• Richmond, M. K., Pampel, F. C., Wood, R. C., & Nunes, A. P. (2016). Impact of employee assistance services on depression, anxiety, and risky alcohol use: A quasi-experimental study. Journal of Occupational and Environmental Medicine, 58(7), 641–650. doi:10.1097/JOM.0000000000000744
   PubMed Web of Science ®Google Scholar
• Richmond, M. K., Pampel, F. C., Wood, R. C., & Nunes, A. P. (2017). The impact of employee assistance services on workplace outcomes: Results of a prospective, quasi-experimental study. Journal of Occupational Health Psychology, 22(2), 170–179. doi:10.1037/ocp0000018
   PubMed Web of Science ®Google Scholar
• Shain, M. (1989). Development of a comprehensive response to prevention and treatment of substance abuse in the workplace. Shaping the future. Toronto: Addiction Research Foundation.
   Google Scholar
• Shain, M., Suurvali, H., & Boutlier, M. (1986). Healthier workers: Health promotion and Employee Assistance Programs. Lexington, MA: D.C. Heath.
   Google Scholar
• Sharar, D. A., & Lennox, R. (2014). The workplace effects of EAP use: “Pooled” results from 20 different EAPs with before and after WOS 5-item data. EASNA Research Notes, 4(1), 1–5.
   Google Scholar
• Sharar, D. A., Pompe, J. C., & Lennox, R. (2012). Evaluating the workplace effects of EAP counseling. Journal of Health & Productivity, 6(2), 5–14. http://hdl.handle.net/10713/7705
   Google Scholar
• Sieberhagen, C., Pienaar, J., & Els, C. (2011). Management of employee wellness in South Africa: Employer, service provider and union perspectives. SA Journal of Human Resource Management, 9(1), 1–14. doi:10.4102/sajhrm.v9i1.305
   Google Scholar
• Spetch, A., Howland, A., & Lowman, R. L. (2011). EAP utilization patterns and employee absenteeism: Results of an empirical, 3-year longitudinal study in a national Canadian retail corporation. Consulting Psychology Journal: Practice and Research, 63(2), 110–128. doi:10.1037/a0024690
   Google Scholar
• Street, T. D., Lacey, S. J., & Somoray, K. (2018). Employee stress, reduced productivity, and interest in a workplace health program: A case study from the Australian mining industry. International Journal of Environmental Research and Public Health, 16(1), 94. doi:10.3390/ijerph16010094
   Web of Science ®Google Scholar
• Trail, T. E., Martin, L. T., Burgette, L. F., May, L. W., Mahmud, A., Nanda, N., & Chandra, A. (2018). An evaluation of US military non-medical counseling programs. Rand Health Quarterly, 8(2), 1861. doi:10.7249/rr1861
   Google Scholar
• Waehrer, G. M., Miller, T. R., Hendrie, D., & Galvin, D. M. (2016). Employee assistance programs, drug testing, and workplace injury. Journal of Safety Research, 57, 53–60. doi:10.1016/j.jsr.2016.03.009
   PubMed Web of Science ®Google Scholar
• Wang, C. W., Lin, P. C., & Sha, C. (2014). Employee problems and their consequences in the technology industry: Evidence from surveys and counseling records. Psychological Reports, 114(3), 687–719. doi:10.2466/01.02.PR0.114k24w2
   PubMed Web of Science ®Google Scholar