References and Suggested Readings
- Burgoon, J. K. (1995). Cross-cultural and intercultural applications of expectancy violations theory. In R. L. Wiseman (Ed.), Intercultural communication theory: International and intercultural communication annual (Vol. 19, pp. 194–214). Thousand Oaks, CA: Sage.
- Eppler, M. J. (2006). A comparison between concept maps, mind maps, conceptual diagrams, and visual metaphors as complementary tools for knowledge construction and sharing. Information Visualization, 5, 202–210. doi:10.1057/palgrave.ivs.9500131
- Kokotovich, V. (2008). Problem analysis and thinking tools: An empirical study of non-hierarchical mind mapping. Design Studies, 29, 49–69. doi:10.1016/j.destud.2007.09.001
- Tidwell, A. (1997). Problem solving for one. Conflict Resolution Quarterly, 14, 309–317. doi:10.1002/crq.3900140405
- Ting-Toomey, S. (1999). Communicating across cultures. New York, NY: Guilford Press.