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Original Teaching Ideas-Semester

Crisis simulation scenarios: Applying crisis communication lessons to an app mishap, a public health misstep, and a college athletics calamity

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Pages 313-319 | Received 12 Jun 2020, Accepted 20 Dec 2020, Published online: 20 Jan 2021

References and suggested readings

  • Anderson, B., Swenson, R., & Kinsella, J. (2014). Responding in real time: Creating a social media crisis simulator for the classroom. Communication Teacher, 28(2), 85–95. https://doi.org/10.1080/17404622.2013.865766
  • Boatwright, B., & Mazer, J. P. (2017). Developing discourse of renewal during a campus crisis. Communication Teacher, 31(1), 41–46. https://doi.org/10.1080/17404622.2016.1244349
  • Chung, S. (2016). Simulations for crisis communication: The use of social media. International Association for Development of the Information Society, https://eric.ed.gov/?id=ED571580
  • Claeys, A. S., & Opgenhaffen, M. (2016). Why practitioners do (not) apply crisis communication theory in practice. Journal of Public Relations Research, 28(5-6), 232–247. https://doi.org/10.1080/1062726X.2016.1261703
  • Garard, D. L., Lippert, L., Hunt, S. K., & Paynton, S. T. (1998). Alternatives to traditional instruction: Using games and simulations to increase student learning and motivation. Communication Research Reports, 15(1), 36–44. https://doi.org/10.1080/08824099809362095
  • Olson, K. S. (2012). Making it real: Using a collaborative simulation to teach crisis communications. Journal on Excellence in College Teaching, 23(2), 25–47.
  • Sasley, B. E. (2010). Teaching students how to fail: Simulations as tools of explanation. International Studies Perspectives, 11(1), 61–74. https://doi.org/10.1111/j.1528-3585.2009.00393.x
  • Ulmer, R. R., Sellnow, T. L., & Seeger, M. W. (2017). Effective crisis communication: Moving from crisis to opportunity. Sage.
  • Veil, S. R. (2010). Using crisis simulations in public relations education. Communication Teacher, 24(2), 58–62. https://doi.org/10.1080/17404621003680906
  • Wang, M. (2017). Using crisis simulation to enhance crisis management competencies: The role of presence. Journal of Public Relations Education, 3(2), 96–107.

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