References and suggested readings
- Canary, D. J., & Spitzberg, B. H. (1987). Appropriateness and effectiveness perceptions of conflict strategies. Human Communication Research, 14(1), 93–120. https://doi.org/https://doi.org/10.1111/j.1468-2958.1987.tb00123.x
- Dutton, J E, Worline, M C, Frost, P J, & Lilius, J. (2006). Explaining Compassion Organizing. Administrative Science Quarterly, 51(1), 59–96.
- Frost, P. J. (1999). Why compassion counts!. Journal of Management Inquiry, 8(2), 127–133. https://doi.org/https://doi.org/10.1177/105649269982004
- Kanov, J. M., Maitlis, S., Worline, M. C., Dutton, J. E., Frost, P. J., & Lilius, J. M. (2004). Compassion in organizational life. American Behavioral Scientist, 47(6), 808–827. https://doi.org/https://doi.org/10.1177/0002764203260211
- Miller, K. (2007). Compassionate communication in the workplace: Exploring processes of noticing, connecting, and responding. Journal of Applied Communication Research, 35(3), 223–245. https://doi.org/https://doi.org/10.1080/00909880701434208
- Swacha, J. (2021). State of research on gamification in education: A bibliometric survey. Education Sciences, 11(2), 69–84. https://doi.org/https://doi.org/10.3390/educsci11020069
- Way, D., & Tracy, S. (2012). Conceptualizing compassion as recognizing, relating and (re)acting: A qualitative study of compassionate communication at hospice. Communication Monographs, 79(3), 292–315. https://doi.org/https://doi.org/10.1080/03637751.2012.697630
- Wright, K., Banas, J., Bessarabova, E., & Bernard, D. (2010). A communication competence approach to examining health care social support, stress, and job burnout. Health Communication, 25(4), 375–382. https://doi.org/https://doi.org/10.1080/10410231003775206