334
Views
4
CrossRef citations to date
0
Altmetric
Original Articles

Managing Diversity: Interpretation and Enactment in a Health Care Setting

&
Pages 43-50 | Published online: 05 Dec 2006

References

  • Allen , B. J. ( 1995 ). “Diversity” and organizational communication . Journal of Applied Communication Research , 23 , 143 – 155 . [CSA]
  • American College of Health Care Executives . ( 2000 ). A race/ethnic comparison of career attainment in healthcare management. Retrieved July 24, 2006, from http://www.ache.org/PUBS/Research/research.cfm#race.
  • American Hospital Association. ( 2002 ). In our hands: How hospital leaders can build a thriving workforce . Chicago : AHA Commission on Workforce for Hospitals and Health Systems .
  • Aries , N. R. ( 2004 ). Managing diversity: The differing perceptions of managers, line workers and patients . Health Care Management Review , 29 ( 3 ), 172 – 180 . [INFOTRIEVE] [CSA]
  • Brach , C. & Frasier , I. ( 2000 ). Can cultural competency reduce racial and ethnic racial health disparities? A review and conceptual model . Medicare Care Research and Review , 57 ( 1 ), 181 – 217 . [CSA] [CROSSREF]
  • Dansky , K. H. , Weech-Maldonado , R. , De Souza , G. , & Dreachslin , J. L. ( 2003 ). Organizational strategy and diversity management: Diversity-sensitivity orientation as a moderating influence . Health Care Management Review , 28 ( 3 ), 243 – 253 . [INFOTRIEVE] [CSA]
  • Dreachslin , J. L. , Weech-Madonado , R. , & Dansky , K. H. ( 2004 ). Racial and ethnic diversity and organizational behavior: A focused research agenda for health services management . Social Science and Medicine , 59 ( 5 ), 961 – 971 . [INFOTRIEVE] [CSA] [CROSSREF]
  • Glaser , B. & Strauss , A. (1967). The discovery of grounded theory: Strategies for qualitative research . New York : Aldine.
  • Hobby , F. P. ( 2006 ). Diversity's next challenge . Healthcare Financial Management , 60 , 106 – 110 . [INFOTRIEVE] [CSA]
  • Institute of Medicine. ( 2002 ). Unequal treatment: Confronting racial and ethnic disparities in healthcare . Washington , D.C. : National Academies Press .
  • Janssens , M. & Zanoni , P. ( 2005 ). Many diversities for many services: Theorizing diversity (management) in service companies . Human Relations , 58 ( 3 ), 311 – 340 . [CSA] [CROSSREF]
  • Kersten , A. ( 2000 ). Diversity management: Dialogue, dialectics, and diversion . Journal of Organizational Change Management , 13 ( 3 ), 235 – 248 . [CSA] [CROSSREF]
  • Kurz , T. , Donaghue , M. P. , & Walker , L. ( 2005 ). The ways people talk about natural resources: Discursive strategies as barriers to environmentally sustainable practices . British Journal of Social Psychology , 44 , 603 – 620 . [INFOTRIEVE] [CSA] [CROSSREF]
  • Lincoln , H. S. & Guba , E. G. ( 1985 ). Naturalistic inquiry . Newbury Park , Calif. : Sage .
  • Lindlof , T. R. & Taylor , B. C. ( 2002 ). Qualitative communication research methods ( , 2nd ed. ). Thousand Oaks , Calif. : Sage .
  • Marshall , C. & Rossman , G. B. ( 1989 ). Designing qualitative research . Newbury Park , Calif. : Sage .
  • McCracken , G. ( 1988 ). The long interview Newbury Park , Calif. : Sage .
  • Patton , M. Q. ( 2002 ). Qualitative research & evaluation methods , (3rd ed.) . Thousand Oaks , Calif. : Sage .
  • Point , S. & Singh , V. ( 2003 ). Defining and dimensionalising diversity: Evidence from corporate Web sites across Europe . European Management Journal , 21 , 750 – 761 . [CSA] [CROSSREF]
  • Schlegelmilch , B. B. & Robertson , D. C. ( 1995 ). The influence of country and industry on ethical perceptions of senior executives in the U.S. and Europe . Journal of International Business Studies , 26 ( 4 ), 859 – 881 . [CSA]
  • Soni , V. ( 2000 ). A twenty-first century reception for diversity in the public sector: A case study . Public Administration Review , 60 ( 5 ), 395 – 408 . [CSA] [CROSSREF]
  • Strauss , A. L. & Corbin , J. ( 1998 ). Basics of qualitative research techniques and procedures for developing grounded theory , (2nd ed.) . Thousand Oaks , Calif. : Sage Publications .
  • Sullivan Commission on Diversity in the Healthcare Workforce . ( 2004 ). Missing persons: Minorities in the health professions . Retrieved July 24, 2006, from http://www.aacn.nche.edu/Media/pdf/SullivanReport.pdf
  • U.S. Census Bureau . ( 1999, November 1 ). Resident population estimates of the United States by sex, race, and Hispanic origin: April 1, 1990 to November, 1, 1999 . Population Estimates Program, Population Division . Washington , D.C. : U.S. Census Bureau .
  • U.S. Department of Health and Human Services . ( 2003 ). Assessing healthcare quality for minority and other disparity populations . AHRQ Publication No. 03-0047-EF . Rockville , Md. : U.S. Department of Health and Human Services .
  • Van Luijk , J. L. ( 1990 ). Recent developments in European business ethics . Journal of Business Ethics , 9 ( 7 ), 537 – 544 . [CSA] [CROSSREF]
  • Vogel , D. ( 1992 ). The globalization of business ethics: Why America remains distinctive . California Management Review , 35 ( 1 ), 30 – 49 . [CSA]
  • Weech-Maldonado , R. , Dreachslin , J. L. , Dansky , K. H. , De Souza , G. , & Gatto , M. ( 2002 ). Racial/ethic diversity management and cultural competency: The case of Pennsylvania hospitals . Journal of Healthcare Management , 47 ( 2 ), 111 – 124 . [INFOTRIEVE] [CSA]
  • Witherspoon , P. & Wohlert , K. ( 1996 ). An approach to developing communication strategies for enhancing organizational diversity . Journal of Business Communication , 33 ( 4 ), 375 – 399 . [CSA]

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.