Publication Cover
Journal of Communication in Healthcare
Strategies, Media and Engagement in Global Health
Volume 11, 2018 - Issue 4
363
Views
12
CrossRef citations to date
0
Altmetric
Papers

Teaching future doctors to communicate: a communication intervention for medical students in their clinical year

, ORCID Icon, , ORCID Icon, , , , & show all

References

  • Peabody FW. Landmark article March 19, 1927: the care of the patient. J Am Med Assoc. 1984;252(6):813–8. doi: 10.1001/jama.1984.03350060057032
  • Alexander SC, Keitz SA, Sloane R, Tulsky JA. A controlled trial of a short course to improve residents’ communication with patients at the end of life. Acad Med. 2006;81(11):1008–12. doi: 10.1097/01.ACM.0000242580.83851.ad
  • Hojat M, Louis DZ, Markham FW, Wender R, Rabinowitz C, Gonnella JS. Physicians’ empathy and clinical outcomes for diabetic patients. Acad Med. 2011;86(3):359–64. doi: 10.1097/ACM.0b013e3182086fe1
  • Kaplan SH, Greenfield S, Ware JE. Assessing the effects of physician-patient interactions on the outcomes of chronic disease. Med Care. 1989;27(3 suppl):S110–27. doi: 10.1097/00005650-198903001-00010
  • Kelley JM, Kraft-Todd G, Schapira L, Kossowsky J, Riess H, Timmer A. The influence of the patient-clinician relationship on healthcare outcomes: a systematic review and meta-analysis of randomized controlled trials. PLoS One. 2014;9(4):e94207. doi: 10.1371/journal.pone.0094207
  • Neeman N, Isaac T, Leveille S, Dimonda C, Shin JY, Aronson MD, Freedman SD. Improving doctor-patient communication in the outpatient setting using a facilitation tool: a preliminary study. Int J Qual Health Care. 2012;24(4):357–64. doi: 10.1093/intqhc/mzr081
  • Ong LM, de Haes JCJM, Hoos AM, Lammes FB. Doctor-patient communication: a review of the literature. Soc Sci Med. 1995;40(7):903–18. doi: 10.1016/0277-9536(94)00155-M
  • Rao JK, Anderson LA, Inui TS, Frankel RM. Communication interventions make a difference in conversations between physicians and patients: a systematic review of the evidence. Med Care. 2007;45(4):340–9. doi: 10.1097/01.mlr.0000254516.04961.d5
  • Stewart MA. Effective physician-patient communication and health outcomes: a review. Can Med Assoc J. 1995;152(9):1423–33.
  • Sutcliffe KM, Lewton E, Rosenthal MM. Communication failures: an insidious contributor to medical mishaps. Acad Med. 2004;79(2):186–94. doi: 10.1097/00001888-200402000-00019
  • Entman SS. The relationship between malpractice claims history and subsequent obstetric care. J Am Med Assoc. 1994;272(20):1588–91. doi: 10.1001/jama.1994.03520200044033
  • Levinson W. Physician-patient communication. The relationship with malpractice claims among primary care physicians and surgeons. J Am Med Assoc. 1997;277(7):553–9. doi: 10.1001/jama.1997.03540310051034
  • Taragin MI, Sonnenberg FA, Karns E, Trout R, Shapiro S, Carson JL. Does physician performance explain interspecialty differences in malpractice claim rates? Med Care. 1994;32(7):661–7. doi: 10.1097/00005650-199407000-00001
  • Epstein RM, Franks P, Fiscella K, Shields CG, Meldrum SC, Kravitz RL, Duberstein PR. Measuring patient-centered communication in patient-physician consultations: theoretical and practical issues. Soc Sci Med. 2005;61(7):1516–28. doi: 10.1016/j.socscimed.2005.02.001
  • Heisler M, Bouknight RR, Hayward RA, Smith DM, Kerr EA. The relative importance of physician communication, participatory decision making, and patient understanding in diabetes self-management. J Gen Intern Med. 2002;17(4):243–52. doi: 10.1046/j.1525-1497.2002.10905.x
  • Stiles WB, Putnam SM, Wolf MH, James SA. Interaction exchange structure and patient satisfaction with medical interviews. Med Care. 1979;17(6):667–81. doi: 10.1097/00005650-197906000-00010
  • Aspegren K, LØnberg-Madsen P. Which basic communication skills in medicine are learnt spontaneously and which need to be taught and trained? Med Teach. 2005;27(6):539–43. doi: 10.1080/01421590500136501
  • Institute of Medicine. Crossing the quality chasm: a new health system for the 21st century. Washington (DC): National Academy Press; 2001.
  • Sibille K, Greene A, Bush JP. Preparing physicians for the 21st century: targeting communication skills and the promotion of health behavior change. Ann Behav Sci Med Edu. 2010;16(1):7–13. doi: 10.1007/BF03355111
  • Association of American Medical Colleges. Contemporary issues in medicine: communication in medicine. Washington (DC): The Association of American Medical Colleges (AAMC); 1999.
  • Pfeiffer C, Madray H, Ardolino A, Willms J. The rise and fall of students’ skill in obtaining a medical history. Med Educ. 1998;32(3):283–8. doi: 10.1046/j.1365-2923.1998.00222.x
  • Stern DT. In search of the informal curriculum: when and where professional values are taught. Acad Med. 1998;73(10 suppl):S28–S30. doi: 10.1097/00001888-199810000-00036
  • Salmon P, Young B. Creativity in clinical communication: from communication skills to skilled communication. Med Educ. 2011;45(3):217–26. doi: 10.1111/j.1365-2923.2010.03801.x
  • Wouda JC, van de Wiel HBM. Education in patient-physician communication: how to improve effectiveness? Patient Educ Couns. 2013;90(1):46–53. doi: 10.1016/j.pec.2012.09.005
  • Owen WF. Interpretive themes in relational communication. Q J Speech. 1984;70(3):274–87. doi: 10.1080/00335638409383697
  • Boon H, Stewart M. Patient-physician communication assessment instruments: 1986 to 1996 in review. Patient Educ Couns. 1998;35(3):161–76. doi: 10.1016/S0738-3991(98)00063-9
  • Cegala DJ, McGee DS, McNeilis KS. Components of patients’ and doctors’ perceptions of communication competence during a primary care medical interview. Health Commun. 1996;8(1):1–27. doi:10.1207/s15327027hc0801_1.
  • Coulehan JL, Platt FW, Egener B, Frankel R, Lin C, Lown B, Salazar WH. “Let me see if i have this right … ”: words that help build empathy. Ann Intern Med. 2001;135(3):221–7. doi: 10.7326/0003-4819-135-3-200108070-00022
  • Kim SS, Kaplowitz S, Johnston MV. The effects of physician empathy on patient satisfaction and compliance. Eval Health Prof. 2004;27(3):237–51. doi:10.1177/0163278704267037.
  • Talen MR, Muller-Held CF, Eshleman KG, Stephens L. Patients’ communication with doctors: A randomized control study of a brief patient communication intervention. Fam Syst Health. 2011;29(3):171–83. doi:10.1037/a0024399.
  • Stewart CJ, Cash WB. Interviewing: principles and practices. New York: McGraw Hill; 2008.
  • Bokken L, Rethans J, van Heurn L, Duvivier R, Scherpbier A, van der Vleuten C. Students’ views on the use of real patients and simulated patients in undergraduate medical education. Acad Med. 2009;84(7):958–63. doi: 10.1097/ACM.0b013e3181a814a3

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.