6,813
Views
85
CrossRef citations to date
0
Altmetric
Original Articles

Your order, their labor: An exploration of algorithms and laboring on food delivery platforms in China

Pages 308-323 | Received 28 May 2018, Accepted 09 Jan 2019, Published online: 26 Mar 2019

References

  • Amoore, L. (2013). The politics of possibility: Risk and security beyond probability. Durham: Duke University Press.
  • Beer, D. (2017). The social power of algorithms. Information, Communication and Society, 20(1), 1–13.
  • Bowker, G. C., & Star, S. L. (2000). Sorting things out: Classification and its consequences. Cambridge, MA: MIT Press.
  • Bucher, T. (2017). The algorithmic imaginary: Exploring the ordinary affects of Facebook algorithms. Information, Communication & Society, 20(1), 30–44.
  • China Internet Network Information Center (CNNIC). (2018). Statistical reports on the Internet development in China. Beijing: CNNIC.
  • Dourish, P. (2016). Algorithms and their others: Algorithmic culture in context. Big Data & Society, 3(2), 1–11.
  • Foucault, M. (2012). Discipline and punish: The birth of the prison. New York: Vintage.
  • Gillespie, T. (2010). The politics of “platforms.” New Media & Society, 12(3), 347–364.
  • Gillespie, T. (2014). The relevance of algorithms. In T. Gillespie, P. J. Boczkowski, & Foot, K. A (Eds.), Media technologies: Essays on communication, materiality, and society (pp. 167–194). Cambridge, MA: MIT Press.
  • Glöss, M., McGregor, M., & Brown, B. (2016). Designing for labour: Uber and the on-demand mobile workforce. Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, 1632–1643. CHI’16. New York, NY, USA: ACM.
  • Greenfield, A. (2017). Radical technologies: The design of everyday life. New York: Verso Books.
  • Gregg, M. (2013). Work's intimacy. New York: John Wiley & Sons.
  • Hanser, A. (2007). Is the customer always right? Class, service and the production of distinction in Chinese department stores. Theory and Society, 36(5), 415–435.
  • Harvey, D. (1990). The condition of postmodernity: An enquiry into the conditions of cultural change. London: John Wiley and Sons Ltd.
  • Hochschild, A. R. (1979). Emotion work, feeling rules, and social structure. American journal of sociology, 85(3), 551–575.
  • Hochschild, A. R. (2003). The managed heart: Commercialization of human feeling. California: University of California Press.
  • Kitchin, R., & Dodge, M. (2011). Code/space: Software and everyday life. Cambridge, MA: MIT Press.
  • Lee, M. K., Kusbit, D., Metsky, E., & Dabbish, L. (2015, April). Working with machines: The impact of algorithmic and data-driven management on human workers. Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (pp. 1603–1612). ACM.
  • Leurs, K., & Shepherd, T. (2017). Datafication & discrimination. In M. T. Schäfer & K. Van Es, K. (Eds.), The datafied society: Studying culture through data (pp. 211–231). Amsterdam: Amsterdam University Press.
  • Liang, M. (2017). Hard control and soft contract: Domestic labor under the influence of the Internet (in Chinese). Collection of Women's Studies. 5(1), 47–59.
  • Lobenstine, L., & Bailey, K. (2014). Redlining the adjacent possible: Youth and communities of color face the (Not) new future of (Not) work. Future of work project. Retrieved from https://static.opensocietyfoundations.org/misc/future-of-work/the-informal-economy-and-the-evolving-hustle.pdf
  • Lupton, D. (2014). Digital sociology. London: Routledge.
  • Mager, A. (2012). Algorithmic ideology: How capitalist society shapes search engines. Information, Communication & Society, 15(5), 769–787.
  • Malin, B. J., & Chandler, C. (2016). Free to work anxiously: Splintering precarity among drivers for Uber and Lyft. Communication, Culture & Critique, 10(2), 382–400.
  • Morozov, E. (2014). To save everything, click here: The folly of technological solutionism. New York: PublicAffairs.
  • Moten, F., & Harney, S. (2013). The undercommons: Fugitive planning and black study. Wivenhoe, UK & New York: Minor Compositions.
  • Neff, G. (2012). Venture labor. Journal of Broadcasting & Electronic Media, 57(3), 427–430.
  • Newseed. (2016). Another platform dies: A list of dying O2O platforms. Retrieved from https://news.newseed.cn/p/1323637
  • Platt, M., Yeoh, B. S., Acedera, K. A., Yen, K. C., Baey, G., & Lam, T. (2016). Renegotiating migration experiences: Indonesian domestic workers in Singapore and the use of information communication technologies. New Media & Society, 18(10), 2207–2223.
  • Rieder, B. (2017). Scrutinizing an algorithmic technique: The Bayes classifier as interested reading of reality. Information, Communication & Society, 20(1), 100–117.
  • Rosenblat, A., & Stark, L. (2016). Algorithmic labor and information asymmetries: A case study of Uber’s drivers. International Journal of Communication, 10(3), 3758–3784.
  • Schäfer, M. T., & Van Es, K. (Eds.). (2017). The datafied society: Studying culture through data. Amsterdam: Amsterdam University Press.
  • Scholz, T. (2016). Platform cooperativism. Challenging the corporate sharing economy. New York, NY: Rosa Luxemburg Foundation.
  • Seaver, N. (2017). Algorithms as culture: Some tactics for the ethnography of algorithmic systems. Big Data & Society, 4(2), 1–12.
  • Sharma, S. (2014). In the meantime: Temporality and cultural politics. Durham: Duke University Press.
  • Sina News. (2017). Why Delivery workers are running hell for leather? Retrieved from http://news.sina.com.cn/o/2017-10-10/doc-ifymrqmq2631336.shtml
  • Srnicek, N. (2017). Platform capitalism. John Wiley & Sons.
  • Tencent News. (2017, November 28). Why did Meituan and Dianping quietly lay out AI? Retrieved from http://new.qq.com/omn/20171128A0BVAM.html
  • The Paper. (2017). Causing 76 casualties of couriers in half a year, 8 takeaway platforms were investigated by Shanghai police. Retrieved from http://www.thepaper.cn/newsDetail_forward_1775421
  • Van Doorn, N. (2014). The neoliberal subject of value: Measuring human capital in information economies. Cultural Politics, 10(3), 354–375.
  • Van Doorn, N. (2017). Platform labor: On the gendered and racialized exploitation of low-income service work in the “on-demand” economy. Information, Communication & Society 20(6), 898–914.
  • Wenger, E. (2000). Communities of practice: Learning, meaning, and identity (new ed.). Cambridge: Cambridge University Press.
  • Willson, M. (2017). Algorithms (and the) everyday. Information, Communication & Society, 20(1), 137–150.
  • Yeung, K. (2017). “Hypernudge”: Big data as a mode of regulation by design. Information, Communication & Society, 20(1), 118–136.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.