References
- Baker, D. A., & Crompton, J. L. (2000). Quality, satisfaction and behavioural intentions. Annals of Tourism Research, 27(3), 785‐804.
- Bies, W., & Zacharia, L. (2007). Medical tourism: Outsourcing surgery. Mathematical and Computer Modelling, 46(7–8), 1144–1159. doi:10.1016/j.mcm.2007.03.027
- Bookman, M. Z., & Bookman, K. R. (2007). Medical tourism in developing countries. New York, NY: Palgrave Macmillan.
- Carroll, J., Kirchner, E., & Nious, K. (2013). US insurance companies expanding medical tourism coverage. Retrieved from http://www.nbcbayarea.com/news/local/Medical-Tourism-The-Future-of-Healthcare-233414371.html
- Choi, K. S., Cho, W. H., Lee, S., Lee, H., & Kim, C. (2004). The relationships among quality, value, satisfaction and behavioral intention in health care provider choice: A South Korean study. Journal of Business Research, 57(8), 913–921. doi:10.1016/S0148-2963(02)00293-X
- Connell, J. (2006). Medical tourism: Sea, sun, sand and… surgery. Tourism Management, 27(6), 1093–1100. doi:10.1016/j.tourman.2005.11.005
- Constantinides, C. (2013). The changing motivations and incentives for medical travel. Retrieved from http://www.imtj.com/articles/2013/incentives-medical-travel-30156/
- Crompton, J. (1979). Motivations for pleasure vacation. Annals of Tourism Research, 6(4), 408–424. doi:10.1016/0160-7383(79)90004-5
- Crooks, V. A., Kingsbury, P., Snyder, J., & Johnston, R. (2010). What is known about the patient’s experience of medical tourism? A scoping review. BMC Health Services Research, 10(1), 26. doi:10.1186/1472-6963-10-266
- Dann, G. (1977). Anomie, ego-enhancement and tourism. Annals of Tourism Research, 4(4), 184–194. doi:10.1016/0160-7383(77)90037-8
- Dann, G. (1981). Tourist motivation: An appraisal. Annals of Tourism Research, 8(2), 187–219. doi:10.1016/0160-7383(81)90082-7
- Das, R. (2014). Medical tourism gets a facelift… and perhaps a pacemaker. Retrieved from http://www.forbes.com/sites/reenitadas/2014/08/19/medical-tourism-gets-a-facelift-and-perhaps-a-pacemaker/#3976acc9a185
- Devesa, M., Laguna, M., & Palacios, A. (2010). The role of motivation in visitor satisfaction: Empirical evidence in rural tourism. Tourism Management, 31(4), 547–552. doi:10.1016/j.tourman.2009.06.006
- Erskine, C. (2013, December 17). Travel is the best medicine, study finds. Retrieved from http://articles.latimes.com/2013/dec/17/news/la-trb-travel-best-medicine-study-20131217
- Frost & Sullivan. (2014). Malaysia healthcare outlook. Retrieved from http://www.marketresearch.com/product/sample-8341493.pdf
- Gnoth, J., (1997). Tourism motivation and expectation formation. Annals of Tourism Research, 24(2), 283–304.
- Goldbach, A. R., & West, D. R. (2010). Medical tourism: A new venture of healthcare. Journal of Global Business Issues, 4(2), 43–44.
- Herrick, D. M. (2007). Medical tourism: Global competition in health care. National Center for Policy Analysis (NCPA), Policy Report 304 (2007), pp. 19–20. Retrieved from http://www.ncpa.org/pub/st/st304
- Heung, V. C., Kucukusta, D., & Song, H. (2010). A conceptual model of medical tourism: Implications for future research. Journal of Travel & Tourism Marketing, 27(3), 236–251.
- Hopkins, L., Labonté, R., Runnels, V., & Packer, C. (2010). Medical tourism today: What is the state of existing knowledge & quest. Journal of Public Health Policy, 31(2), 185–198. doi:10.1057/jphp.2010.10
- Horowitz, M. D., Rosensweig, J. A., & Jones, C. A. (2007). Medical tourism: Globalization of the healthcare marketplace. Medscape General Medicine, 9(4), 33.
- Howard, B. (2014) Should you have surgery abroad? Retrieved from http://www.aarp.org/health/conditions-treatments/info-2014/medical-tourism-surgery-abroad.html
- Hsu, C. H. C., & Lam, T. (2003). Mainland Chinese travellers motivations and barriers of visiting Hong Kong. Journal of Academy of Business and Economics, 2(1), 60–67.
- Hudson, S., & Li, X. (2012). Domestic medical tourism: A neglected dimension of medical tourism research. Journal of Hospitality Marketing & Management, 21(3), 227–246. doi:10.1080/19368623.2011.615018
- Jang, S. C., & Cai, L. A. (2002). Travel motivations and destination choice: A study of British outbound market. Journal of Travel & Tourism Marketing, 13(3), 111–133.
- Kim, J. O., & Mueller, C. W. (1978). Introduction to factor analysis: What it is and how to do it. Beverly Hills, CA: Sage.
- Kim, Y. K., Cho, C. H., Ahn, S. K., Goh, I. H., & Kim, H. J. (2008). A study on medical services quality and its influence upon value of care and patient satisfaction—focusing upon outpatients in a large-sized hospital. Total Quality Management, 19(11), 1155–1171. doi:10.1080/14783360802323594
- Klenosky, D. B. (2002). The “pull” of tourism destinations: A means-end investigation. Journal of travel research, 40(4), 396–403.
- Lam, T., & Zhang, H. (1999). Service quality of travel agents: The case of travel agents in Hong Kong. Tourism Management, 20(3), 341–349. doi:10.1016/S0261-5177(98)00118-6
- Li, X. R., Lai, C., Harrill, R., Kline, S., & Wang, L. (2011). When east meets west: An exploratory study on Chinese outbound tourists’ travel expectations. Tourism Management, 32(4), 741–749. doi:10.1016/j.tourman.2010.06.009
- Mair, H. (2005). Tourism, health and the pharmacy: Towards a critical understanding of health and wellness tourism. Tourism (Zagreb), 53(4), 335–346.
- Medical Tourism Association. (2014). Research, Surveys and Statistics. Retrieved March 20, 2015, from http://www.medicaltourismassociation.com/en/research-and-surveys.html
- Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1985). Problems and strategies in services marketing. The Journal of Marketing, 4(15), 33–46.
- Patients Beyond Borders. (2014). Medical tourism facts and statistics. Retrieved from http://www.patientsbeyondborders.com/medical-tourism-statistics-facts
- Pitts, B., & Battiste, N. (2013). As more Americans have surgeries Overseas, US companies consider’ medical tourism as a healthcare option. Retrieved from http://abcnews.go.com/Health/americans-surgeries-overseas-us-companies-medical-tourism-health/story?id=20423011
- Prayag, G., & Ryan, C. (2011). The relationship between the ‘push’ and ‘pull’ factors of a tourist destination: The role of nationality—an analytical qualitative research approach. Current Issues In Tourism, 14(2), 121–143. doi:10.1080/13683501003623802
- Puczko, L., & Smith, M. (2009). Health and wellness tourism. Oxford, UK: Elsevier Ltd.
- Saha, S., Komaromy, M., Koepsell, T. D., & Bindman, A. B. (1999). Patient-physician racial concordance and the perceived quality and use of health care. Archives of internal medicine, 159(9), 997–1004.
- Saiprasert, W. (2011). An examination of the medical tourists motivational behavior and perception: A structural model (Doctoral dissertation, Oklahoma State University).
- Schapiro, R. (2011). More Americans going abroad to save money. Retrieved from http://www.nydailynews.com/life-style/health/americans-medical-treatment-save-money-article-1.961764
- Singh, N. (2013). Exploring the factors influencing the travel motivations of US medical tourists. Current Issues in Tourism, 16(5), 436–454. doi:10.1080/13683500.2012.695341
- Smith, P. C., & Forgione, D. A. (2007). Global outsourcing of healthcare: A medical tourism decision model. Journal of Information Technology Case and Application Research, 9(3), 19–30. doi:10.1080/15228053.2007.10856117
- Turner, L. (2007). First world health care at third world prices: Globalization, bioethics and medical tourism. BioSocieties, 2(3), 303–325. doi:10.1017/S1745855207005765
- Uysal, M., & Jurowski, C. (1994). Testing the push and pull factors. Annals of Tourism Research, 21(4), 844–846.
- Vandamme, R., & Leunis, J. (1993). Development of a multiple-item scale for measuring hospital service quality. International Journal of Service Industry Management, 4(3), 30–49.
- Veerasoontorn, R., & Rian, B. Z. (2010). International hospital outshopping: A staged model of push and pull factors. International Journal of Pharmaceutical and Healthcare Marketing, 4(3), 247–264. doi:10.1108/17506121011076174
- Woodside, A. G., & Lysonski, S. (1989). A general model of traveler destination choice. Journal of Travel Research, 27(4), 8–14. doi:10.1177/004728758902700402
- Yoon, Y., & Uysal, M. (2005). An examination of the effects of motivation and satisfaction on destination loyalty: A structural model. Journal of Tourism Management, 26(1), 45–56. doi:10.1016/j.tourman.2003.08.016
- York, D. (2008). Medical tourism: The trend toward outsourcing medical procedures to foreign countries. Journal of Continuing Education in the Health Professions, 28(2), 99–102. doi:10.1002/chp.165
- Zabkar, V., Makovec, M., & Dmitrović, T. (2010). Modelling perceived quality, visitor satisfaction and behavioural intentions at the destination level. Journal of Tourism Management, 31(4), 537–546. doi:10.1016/j.tourman.2009.06.005