References
- Bloom, B., Englehart, M., Purst, E., Hill, W., & Krathwohl, D. (1956). Taxonomy of educational objectives: The classification of educational goals. Handbook 1 cognitive domain. New York: McKay.
- Churchill, G., & Iacobucci, D. (2010). Marketing research: Methodological foundations. Mason, OH: South-Western CENGAGE Learning.
- Cronbach, L. (1990). Essentials of psychological testing. New York: Harper & Rowe.
- DeVellis, R. (2012). Scale development: Theory and applications. Los Angeles: Sage.
- Edwards, W., & Newman, J. (1982). Multiattribute evaluation. Los Angeles: Sage.
- Evans, J., & Lindsay, W. (2005). An introduction to Six Sigma and process improvement. Mason, OH: Thomson South-Western.
- Evans, J., & Lindsay, W. (2008). Managing for quality and performance excellence (7th ed.). Mason, OH: Thomson.
- Hutchings, P. (2010, April). Opening doors to faculty involvement in assessment. National Institute for Learning Outcomes Assessment, Occasional Paper #4. Retrieved from http://www.learningoutcomesassessment.org/documents/PatHutchings.pdf
- Messick, S. (1989). Validity. In R. Linn (Ed.), Educational measurement. (pp. 13–103). New York: Macmillan.
- Nunnally, J., & Bernstein, I. (1994). Psychometric theory. New York: McGraw-Hill.
- Pyzdek, T. (2003). The Six Sigma handbook. New York: McGraw-Hill.
- Reigeluth, C., Merrill, M., & Bunderson, V. (1978). The structure of subject matter content and its instructional design implications. Instructional Science, 7, 107–127.
- Spector, P. (1992). Summated rating scale construction. Los Angeles: Sage.
- Suen, H. (1990). Principles of test theories. Hillsdale, NJ: Lawrence Erlbaum Associates.
- Taylor, G. (2009). Lean Six Sigma service excellence: a guide to green belt certification and bottom line improvement. Fort Lauderdale, FL: J. Ross Publishing, Inc.
- Thatte, D. (2012, January 23). DMADV Case study: Performance management system redesign. Retrieved from http://www.isixsigma.com/methodology/design-for-six-sigma-dfss-methodology/dmadv-case-study-performance-management-system-redesign/
- The Pennsylvania State University Office of Planning and Institutional Assessment. (2008). DMADV: An approach for developing new initiatives. Innovation Insights. Innovation Insight Series Number 20. Retrieved from http://www.psu.edu/president/pia/innovation/
- Walvoord, B. (2004). Assessment clear and simple: a practical guide for institutions, departments, and general education. San Francisco: Josey-Bass.