The considerations and limitations of feedback as a strategy for behaviour change

References

• Abrahamse, Wokje, Linda Steg, Charles Vlek, and Talib Rothengatter. 2005. “A Review of Intervention Studies Aimed at Household Energy Conservation.” Journal of Environmental Psychology 25 (3): 273–291. doi:10.1016/j.jenvp.2005.08.002.
   Web of Science ®Google Scholar
• AECOM. 2011. “Energy Demand Research Project: Final Analysis.” Ofgem.
   Google Scholar
• Albrechtslund, A. 2007. “Ethics and Technology Design.” Ethics and Information Technology 9 (1): 63–72. doi:10.1007/s10676-006-9129-8.
   Google Scholar
• Anderson, W., and V. White. 2009. Exploring Consumer Preferences for Home Energy Display Functionality: Report to the Energy Saving Trust. Bristol: Centre for Sustainable Energy.
   Google Scholar
• Arroyo, E., L. Bonanni, and T. Selker. 2005. “Waterbot: Exploring Feedback and Persuasive Techniques at the Sink.” CHI 2005, Portland, Oregon, USA, April 2–7, 2005.
   Google Scholar
• Backlund, S., M. Gyllenswärd, A. Gustafsson, S. Ilstedt Hjelm, R. Mazé, and J. Redström. 2006. “STATIC! The Aesthetics of Energy in Everyday Things.” WonderGround – Design Research Society International Conference, Lisbon, Portugal.
   Google Scholar
• Bhamra, T. A., D. Lilley, and T. Tang. 2008. “Sustainable Use: Changing Consumer Behaviour Through Product Design.” Changing the Change, Turin, Italy, July 11–12, 2008.
   Google Scholar
• Bhamra, T. A., and V. A. Lofthouse. 2007. “Design for Sustainability a Practical Approach.” In Design for Social Responsibility, edited by Rachel Cooper. Burlington, VT: Gower.
   Google Scholar
• Burgess, Jacquelin, and Michael Nye. 2008. “Re-Materialising Energy Use Through Transparent Monitoring Systems.” Energy Policy 36 (12): 4454–4459. doi:10.1016/j.enpol.2008.09.039.
   Web of Science ®Google Scholar
• Chappells, Heather, and Elizabeth Shove. 2004. “Comfort: A Review of Philosophies and Paradigms.” The University of Lancaster.
   Google Scholar
• Chappells, Heather, and Elizabeth Shove. 2005. “Debating the Future of Comfort: Environmental Sustainability, Energy Consumption and the Indoor Environment.” Building Research & Information 33 (1): 32–40. doi:10.1080/0961321042000322762.
   Web of Science ®Google Scholar
• Cole, Raymond J., John Robinson, Zosia Brown, and Meg O'Shea. 2008. “Re-Contextualizing the Notion of Comfort.” Building Research & Information 36 (4): 323–336. doi:10.1080/09613210802076328.
   Web of Science ®Google Scholar
• Committee on Climate Change. 2014. “Meeting Carbon Budgets: 2014 Progress Report to Parliament.”
   Google Scholar
• Crosbie, Tracey, and Keith Baker. 2010. “Energy-Efficiency Interventions in Housing: Learning from the Inhabitants.” Building Research & Information 38 (1): 70–79. doi:10.1080/09613210903279326.
   Web of Science ®Google Scholar
• Darby, Sarah. 2006. “The Effectiveness of Feedback on Energy Consumption.” In A Review for DEFRA of the Literature on Metering, Billing and Direct Displays. Oxford: Environmental Change Institute, University of Oxford.
   Google Scholar
• Darby, Sarah. 2008. “Why, What, When, How, Where and Who? Developing UK Policy on Metering, Billing and Energy Display Devices.” ACEEE Summer Study on Energy Efficiency in Buildings, Asilomar, CA, August 17–22.
   Google Scholar
• Darby, Sarah. 2010. Literature Review for the Energy Demand Research Project. London: Ofgem (Office of Gas and Electricity Markets.
   Google Scholar
• Department of Energy and Climate Change. 2008. “2008 Greenhouse Gas Emissions, Final Figures by End-User.” Department of Energy and Climate Change.
   Google Scholar
• Department of Energy and Climate Change. 2009. “Energy Metering: A Consultation on Smart Metering for Electricity and Gas.” Department of Energy and Climate Change.
   Google Scholar
• Elias, E. W. A. 2011. “User-Efficient Design: Reducing the Environmental Impact of User Behaviour Through the Design of Products.” Doctor of Philosophy, Department of Mechanical Engineering, University of Bath.
   Google Scholar
• EPSRC. 2010. “Carbon, Control and Comfort: User-Centred Control Systems for Comfort, Carbon Saving and Energy Management, EPSRC Reference: EP/G000395/1.” Last Modified June 2, 2010. Accessed January 05, 2015. http://gow.epsrc.ac.uk/NGBOViewGrant.aspx?GrantRef = EP/G000395/1.
   Google Scholar
• Fischer, C. 2008. “Feedback on Household Electricity Consumption: A Tool for Saving Energy?” Energy Efficiency 1 (1): 79–104. doi:10.1007/s12053-008-9009-7.
   Web of Science ®Google Scholar
• Fitzpatrick, G., and G. Smith. 2009. “Technology-Enabled Feedback on Domestic Energy Consumption: Articulating a Set of Design Concerns.” IEEE Pervasive Computing 8 (1): 37–44. doi:10.1109/MPRV.2009.17.
   Web of Science ®Google Scholar
• Hargreaves, T. 2010. “The Visible Energy Trial: Insights from Qualitative Interviews.” In Tyndall Centre Working Papers. Norwich: Tyndall Centre for Climate Change Research.
   Google Scholar
• Holzinger, A., M. Baernthaler, W. Pammer, H. Katz, V. Bjelic-Radisic, and M. Ziefle. 2011. “Investigating Paper vs. Screen in Real-Life Hospital Workflows: Performance Contradicts Perceived Superiority of Paper in the User Experience.” International Journal Human-Computer Studies 69 (9): 563–570. doi:10.1016/j.ijhcs.2011.05.002.
   Web of Science ®Google Scholar
• Lidman, K. M. E., S. E. Renström, and I. C. MA Karlsson. 2011. “The Green User: Design for Sustainable Behaviour.” Diversity and Unity, IASDR2011, The 4th World Conference on Design Research, Delft, The Netherlands, October 31–November 4.
   Google Scholar
• Lilley, D. 2009. “Design for Sustainable Behaviour: Strategies and Perceptions.” Design Studies 30 (6): 704–720. doi:10.1016/j.destud.2009.05.001.
   Web of Science ®Google Scholar
• Lilley, D., T. A. Bhamra, and V. A. Lofthouse. 2006. “Towards Sustainable Use: An Exploration of Designing for Behavioural Change.” DeSForm 2006: European Workshop on Design and Semantics of Form and Movement, Eindhoven, The Netherlands.
   Google Scholar
• Lilley, D., and G. T. Wilson. 2013. “Integrating Ethics into Design for Sustainable Behaviour.” Journal of Design Research 11 (3): 278–299. doi:10.1504/JDR.2013.056593.
   Google Scholar
• Lockton, Dan D., David D. Harrison, Neville A. Stanton, Dan Lockton, and David Harrison. 2012. “Models of the User: Designers’ Perspectives on Influencing Sustainable Behaviour.” Journal of Design Research 10 (1/2): 7–27. doi:10.1504/JDR.2012.046137.
   Google Scholar
• Löfström, E., and J. Palm. 2008. “Visualising Household Energy Use in the Interest of Developing Sustainable Energy Systems.” Housing Studies 23 (6): 935–940.
   Web of Science ®Google Scholar
• Maan, S., B. Merkus, J. Ham, and Cees J. H. Midden. 2011. “Making it Not Too Obvious: The Effect of Ambient Light Feedback on Space Heating Energy Consumption.” Energy Efficiency 4 (2): 175–183. doi:10.1007/s12053-010-9102-6.
   Web of Science ®Google Scholar
• McCalley, L. T. 2006. “From Motivation and Cognition Theories to Everyday Applications and Back Again: The Case of Product-Integrated Information and Feedback.” Energy Policy 34 (2): 129–137. doi:10.1016/j.enpol.2004.08.024.
   Web of Science ®Google Scholar
• McCalley, L. T., P. W. De Vries, and Cees J. H. Midden. 2011. “Consumer Response to Product-Integrated Energy Feedback: Behavior, Goal Level Shifts, and Energy Conservation.” Environment and Behavior 43 (4): 525–545. doi:10.1177/0013916510371053.
   Web of Science ®Google Scholar
• Mintel. 2009. “Domestic Central Heating (Industrial Report) – UK – May 2009.”
   Google Scholar
• Moggridge, Bill. 2007. Designing Interactions. Cambridge, MA: The MIT Press.
   Google Scholar
• Ofgem. 2010. “Energy Demand Research Project.” Review of Progress for the Period March 2009–September 2009.
   Google Scholar
• Ofgem. 2011. “Consumer Bulletin: Getting Smart: Preparing for Change.”
   Google Scholar
• Parliament of the United Kingdom. 2008. “Climate Change Act 2008.” Chapter 27. The Stationery Office Limited.
   Google Scholar
• Parliament of the United Kingdom. 2009. “The Climate Change Act 2008 (2020 Target, Credit Limit and Definitions) Order 2009.” Order No. 1258. The Stationery Office Limited.
   Google Scholar
• Routarinne, S., and J. Redström. 2007. “Domestication as Design Intervention.” Design Inquiries 2007, Stockholm, Sweden, May 27–30.
   Google Scholar
• Selvefors, A., K. B. Pedersen, and U. Rahe. 2011. “Design for Sustainable Behaviour: Systemising the Use of Behavioural Intervention Strategies.” Designing Pleasurable Products and Interfaces, Milan, Italy, June 22–25, 2011.
   Google Scholar
• Shove, Elizabeth E., Heather Chappells, Loren Lutzenhiser, Bruce Hackett, and Elizabeth Shove. 2008. “Comfort in a Lower Carbon Society.” Building Research & Information 36 (4): 307–311. doi:10.1080/09613210802079322.
   Web of Science ®Google Scholar
• Sorrell, S. 2007. “The Rebound Effect: An Assessment of the Evidence for Economy-Wide Energy Savings from Improved Energy Efficiency.” UKERC.
   Google Scholar
• Steg, Linda, and Charles Vlek. 2009. “Encouraging Pro-Environmental Behaviour: An Integrative Review and Research Agenda.” Journal of Environmental Psychology 29 (3): 309–317. doi:10.1016/j.jenvp.2008.10.004.
   Web of Science ®Google Scholar
• Tang, T., and T. A. Bhamra. 2009. “Understanding Consumer Behaviour to Reduce Environmental Impacts Through Sustainable Product Design.” Undisciplined! Design Research Society Conference 2008, Sheffield, UK, July 16–19, 2008.
   Google Scholar
• Tang, T., and T. A. Bhamra. 2011. “Applying a Design Behaviour Intervention Model to Design for Sustainable Behaviour.” The Tao of Sustainability: An International Conference on Sustainable Design in a Globalization Context, Beijing, China, October 27–29, 2011.
   Google Scholar
• Tromp, N., P. Hekkert, and P. P. Verbeek. 2011. “Design for Socially Responsible Behavior: A Classification of Influence Based on Intended User Experience.” Design Issues 27 (3): 3–19. doi:10.1162/DESI_a_00087.
   Web of Science ®Google Scholar
• Van Dam, S. S. 2013. Smart Energy Management for Households: A Practical Guide for Designers, HEMS Developers, Energy Providers, and the Building Industry. CreateSpace Independent Publishing Platform.
   Google Scholar
• Van Dam, S. S, C. Bakker, and J. D. M. Van Hal. 2010. “Home Energy Monitors: Impact Over the Medium-Term.” Building Research & Information 38 (5): 458–469. doi:10.1080/09613218.2010.494832.
   Web of Science ®Google Scholar
• Van Dam, S. S., C. Bakker, and J. D. M. Van Hal. 2012. “Insights Into the Design, Use and Implementation of Home Energy Management Systems.” Journal of Design Research 10 (1/2): 86–101. doi:10.1504/JDR.2012.046141.
   Google Scholar
• Wever, Renee, Jasper van Kuijk, and Casper Boks. 2008. “User-Centred Design for Sustainable Behaviour.” International Journal of Sustainable Engineering 1 (1): 9–20. doi:10.1080/19397030802166205.
   Google Scholar
• Wilson, G. T. 2013. “Design for Sustainable Behaviour: Feedback Interventions to Reduce Domestic Energy Consumption.” Doctor of Philosophy, Loughborough Design School, Loughborough University.
   Google Scholar
• Wilson, G. T., D. Lilley, and T. A. Bhamra. 2013. “Design Feedback Interventions for Household Energy Consumption Reduction.” Proceedings of ERSCP-EMSU 2013 Conference, Istanbul, Turkey, June 4–7, 2013.
   Google Scholar
• Wood, G., and M. Newborough. 2007. “Energy-Use Information Transfer for Intelligent Homes: Enabling Energy Conservation with Central and Local Displays.” Energy and Buildings 39 (4): 495–503. doi:10.1016/j.enbuild.2006.06.009.
   Web of Science ®Google Scholar
• Zachrisson, J., and C. Boks. 2012. “Exploring Behavioural Psychology to Support Design for Sustainable Behaviour Research.” Journal of Design Research 10 (1/2): 50–66. doi:10.1504/JDR.2012.046139.
   Google Scholar
• Zachrisson, J., Gøril Storrø, and C. Boks. 2011. “Using a Guide to Select Design Strategies for Behaviour Change; Theory vs. Practice.” Proceedings of EcoDesign 2011 International Symposium, Kyoto, Japan.
   Google Scholar