E-Metrics and Library Assessment in Action

REFERENCES

• Abatelli , C. 2007 . “ E-resource management in Connecticut academic libraries: 2005 CCALD survey results ” . In Usage statistics of e-serials , Edited by: Fowler , D. C. 79 – 109 . Binghamton : Haworth Information Press .
   Google Scholar
• Anderson , E. 2007 . “ The next steps in developing usage statistics for e-serials ” . In Usage statistics of e-serials , Edited by: Fowler , D. C. 245 – 260 . Binghamton : Haworth Information Press .
   Google Scholar
• Anderson , E. 2005 . Maximizing the value of usage data . Against the Grain , 17 ( 5 ) : 20 – 22 .
   Google Scholar
• Association of College and Research Libraries . 2004 . “ Standards for libraries in higher education ” . American Library Association . Retrieved September 17, 2008, from http://www.ala.org/ala/acrl/acrlstandards/standardslibraries.cfm
   Google Scholar
• Association of Research Libraries . 2007 . “ E-metrics: Measures for electronic resources ” . Washington, DC : Association of Research Libraries . Retrieved September 13, 2008, from http://www.arl.org/stats/initiatives/emetrics/index.shtml
   Google Scholar
• Association of Research Libraries . 2002 . “ Measures for electronic resources (E-metrics): Complete set ” . Washington, DC : Association of Research Libraries . Retrieved September 13, 2008, from http://www.arl.org/bm~doc/e-metrics.pdf.zip
   Google Scholar
• Baker , G. . Vendor-supplied usage data: Challenges and opportunities . Paper presented at the Electronic Resources and Libraries Conference, March 23–25 . Atlanta, GA. Retrieved September 12, 2007, from http://hdl.handle.net/1853/10403
   Google Scholar
• Baker , G. and Read , E. J. 2008 . Vendor-supplied usage data for electronic resources: A survey of academic libraries . Learned Publishing , 21 ( 1 ) : 48 – 57 .
   Google Scholar
• Beck , S. J. . Making informed decisions: The implications of assessment . Paper presented at the Eleventh ACRL National Conference: Learning to Make a Difference, April 10–13 . Charlotte, NC. Retrieved August 9, 2008, from http://www.ala.org/ala/mgrps/divs/acrl/events/pdf/beck.pdf
   Google Scholar
• Belvadi , M. . Usage statistics for serials decision-making . Paper presented at the Electronic Resources and Libraries Conference, March 23–25 . Atlanta, GA. Retrieved September 12, 2007, from http://hdl.handle.net/1853/10406
   Google Scholar
• Best , R. 2007 . “ Lies, damn lies and usage statistics: What's a librarian to do? ” . In Usage statistics of e-serials , Edited by: Fowler , D. C. 199 – 214 . Binghamton : Haworth Information Press .
   Google Scholar
• Blecic , D. D. , Fiscella , J. B. and Wiberley , S. E. Jr. 2007 . Measurement of use of electronic resources: Advances in use statistics and innovations in resource functionality . College & Research Libraries , 68 ( 1 ) : 26 – 44 .
   Google Scholar
• Blecic , D. D. , Fiscella , J. B. and Wiberley , S. E. Jr. 2001 . The measurement of use of web-based information resources: An early look at vendor-supplied data . College & Research Libraries , 62 ( 5 ) : 434 – 453 .
   Google Scholar
• Brady , E. E. , McCord , S. K. and Galbraith , B. 2006 . Print versus electronic journal use in three Sci/Tech disciplines: The cultural shift in process . College & Research Libraries , 67 ( 4 ) : 354 – 363 .
   Google Scholar
• Brophy , P. , Clarke , Z. , Brinkley , M. , Mundt , S. and Poll , R. 2000 . “ Library performance measurement and quality management system: Performance indicators for electronic library services ” . EQUINOX . Retrieved September 24, 2008, from http://equinox.dcu.ie/reports/pilist.html
   Google Scholar
• Conger , J. E. 2007 . “ Usage statistics in context: Develop effective assessment practices through collaboration ” . In Usage statistics of e-serials , Edited by: Fowler , D. C. 261 – 273 . Binghamton : Haworth Information Press .
   Google Scholar
• Conyers , A. 2006 . Building on sand? Using statistics measures to assess the impact of electronic services . Performance Measurement and Metrics , 7 ( 1 ) : 37 – 44 .
   Google Scholar
• Conyers , A. and Dalton , P. 2007 . Electronic resource measurement: Linking research to practice . The Library Quarterly , 77 ( 4 ) : 463 – 470 .
   Google Scholar
• Coombs , K. A. . From what to why: Electronic usage data in collection development and user behavior . Paper presented at Understanding the Data Around Us: Gathering and Analyzing Usage Data, NISO Usage Data Forum, November 1–2 . Dallas, TX. Retrieved September 24, 2008, from http://niso.kavi.com/news/events/niso/past/usage07/usage07coombs.pdf
   Google Scholar
• Cooper , M. M. 2007 . The importance of gathering print and electronic journal use data: Getting a clear picture . Serials Review , 33 ( 3 ) : 172 – 174 .
   Google Scholar
• COUNTER: Counting Online Usage of NeTworked Electronic Resources . . The COUNTER Code of Practice . Journals and Databases: Release 3. COUNTER . Retrieved September 13, 2008, from http://www.projectcounter.org/r3/Release3D9.pdf
   Google Scholar
• COUNTER: Counting Online Usage of NeTworked Electronic Resources . 2008b . “ Register of vendors ” . Retrieved September 13, 2008, from http://projectcounter.org/compliantvendors.html
   Google Scholar
• Covey , D. T. 2005 . Using data to persuade: State your case and prove it . Library Administration & Management , 19 ( 2 ) : 82 – 89 .
   Google Scholar
• Dalton , P. and McNicol , S. 2004 . Balancing the books: Emphasizing the importance of qualitative evaluation for understanding electronic information services . The Library Quarterly , 74 ( 4 ) : 455 – 468 .
   Google Scholar
• Davis , P. M. and Price , J. S. 2006 . eJournal interface can influence usage statistics: Implications for libraries, publishers, and project COUNTER . Journal of the American Society for Information Science and Technology , 57 ( 9 ) : 1243 – 1248 .
   Google Scholar
• Dubicki , E. 2007 . “ Statistics drive marketing efforts ” . In Usage statistics of e-serials , Edited by: Fowler , D. C. 215 – 231 . Binghamton : Haworth Information Press .
   Google Scholar
• Dugan , R. E. and Hernon , P. 2002 . Outcomes assessment: Not synonymous with inputs and outputs . The Journal of Academic Librarianship , 28 ( 6 ) : 376 – 380 .
   Google Scholar
• Duy , J. 2004 . “ Usage data: Issues and challenges for electronic resource collection management ” . In E-serials collection management: Transitions, trends, and technicalities , Edited by: Fowler , D. C. 111 – 138 . New York : Haworth Information Press .
   Google Scholar
• Evidence Base: Research & Evaluation Services, Birmingham City University Library Services, University of Central England . 2007 . “ Libraries: Outcomes and measures. Birmingham City University ” . Retrieved September 13, 2008, from http://www.ebase.bcu.ac.uk/emeasures/index.htm
   Google Scholar
• Ferguson , A. 2003 . Back talk—use statistics: Are they worth it? . Against the Grain , 14 ( 6 ) : 93 – 94 . Retrieved September 22, 2007, from http://www.against-the-grain.com/TOCFiles/Backtalk14_6.pdf
   Google Scholar
• Fowler , D. C. , ed. 2007 . Usage statistics of e-serials , Binghamton : Haworth Information Press .
   Google Scholar
• Fowler , D. C. , ed. 2004 . E-serials collection management: Transitions, trends, and technicalities , New York : Haworth Information Press .
   Google Scholar
• Franklin , B. and Plum , T. 2006 . Successful web survey methodologies for measuring the impact of networked electronic services (MINES for libraries) . IFLA Journal , 32 ( 1 ) : 28 – 40 .
   Google Scholar
• Harer , J. B. and Cole , B. R. 2005 . The importance of the stakeholder in performance measurement: Critical processes and performance measures for assessing and improving academic library services and programs . College & Research Libraries , 66 ( 2 ) : 149 – 170 .
   Google Scholar
• Henle , A. and Cochenour , D. 2007 . “ Practical considerations in the standardization and dissemination of usage statistics ” . In Usage statistics of e-serials , Edited by: Fowler , D. C. 5 – 23 . Binghamton : Haworth Information Press .
   Google Scholar
• International Coalition of Library Consortia . 2006 . “ Revised guidelines for statistical measures of usage of Web-based information resources ” . International Coalition of Library Consortia . Retrieved September 13, 2008, from http://www.library.yale.edu/consortia/webstats06.htm
   Google Scholar
• International Coalition of Library Consortia . 1998 . “ Guidelines for statistical measures of usage of Web-based indexed, abstracted, and full text resources ” . International Coalition of Library Consortia . Retrieved September 13, 2008, from http://www.library.yale.edu/consortia/webstats.html
   Google Scholar
• Kidd , T. 2005 . “ Usage statistics and how we're using them: The example of Glasgow University ” . In What counts and what doesn't: An insider's guide to usage reports , Edited by: Borghuis , M. 3 San Diego : Elsevier .
   Google Scholar
• King , D. W. , Boyce , P. B. , Montgomery , C. H. and Tenopir , C. 2003 . Library economic metrics: Examples of the comparison of electronic and print journal collections and collection services . Library Trends , 51 ( 3 ) : 376 – 400 . Retrieved March 1, 2008, from http://vnweb.hwwilsonweb.com/hww/jumpstart.jhtml?recid=0bc05f7a67b1790eccbd4fe8
   Google Scholar
• Kinman , V. . Putting the trees back in the forest: E-resource usage statistics and library assessment . Paper presented at the Electronic Resources and Libraries Conference, March 18–21 . Atlanta, GA. Retrieved September 12, 2008, from http://hdl.handle.net/1853/20665
   Google Scholar
• Kocevar-Weidinger , E. , Kinman , V. and McCaslin , S. 2007 . Case study: The inch and the mile: Luck, opportunity, and planning innovative learning spaces . Library Administration & Management , 21 ( 1 ) : 29 – 34 .
   Google Scholar
• Lakos , A. 2007 . Evidence-based library management: The leadership challenge . portal: Libraries and the Academy , 7 ( 4 ) : 431 – 450 .
   Google Scholar
• Lorbeer , E. R. 2005 . “ COUNTER data: Expanding horizons for librarians and users ” . In What counts and what doesn't: An insider's guide to usage reports , Edited by: Borghuis , M . 6 San Diego : Elsevier .
   Google Scholar
• Loy , J. 2007 . Electronic journals appear to reduce interlibrary lending in academic libraries . Evidence Based Library and Information Practice , 2 ( 1 ) : 140 – 143 .
   Google Scholar
• Martell , C. 2007 . The elusive user: Changing use patterns in academic libraries 1995 to 2004 . College & Research Libraries , 68 ( 5 ) : 435 – 444 .
   Google Scholar
• Matthews , J. R. 2007 . The evaluation and measurement of library services , Westport, CT : Libraries Unlimited .
   Google Scholar
• McDonald , J. . Usage statistics and information behaviors: Understanding user behavior with quantitative indicators . Paper presented at Understanding the Data Around Us: Gathering and Analyzing Usage Data, NISO Usage Data Forum, November 1–2 . Dallas, TX. Retrieved July 1, 2008, from http://niso.kavi.com/news/events/niso/past/usage07/usage07mcdonald.pdf
   Google Scholar
• McDonald , J. D. 2006 . Understanding online journal usage: A statistical analysis of citation and use . Journal of the American Society for Information Science and Technology , 57 ( 13 ) : 1 – 13 .
   Google Scholar
• Medeiros , N. 2007 . “ Uses of necessity or uses of convenience? What usage statistics reveal and conceal about electronic serials ” . In Usage statistics of e-serials , Edited by: Fowler , D. C. 233 – 243 . Binghamton : Haworth Information Press .
   Google Scholar
• Miller , R. and Schmidt , S. . E-metrics: Measures for electronic resources . Paper presented at the Fourth Northumbria International Conference on Performance Measurement in Libraries and Information Services, August 12–16 . Pittsburgh, PA. Retrieved September 17, 2008, from http://www.arl.org/bm~doc/miller-schmidt.pdf
   Google Scholar
• Newberry , M. . Gathering statistics or … . Paper presented at the Online Usage Statistics: Current Status and Future Directions Forum, NFAIS Committee on Best Practices and Usage Statistics, October 27 . Philadelphia, PA. Retrieved August 15, 2008, from http://www.nfais.org/Newberry_Usage.ppt
   Google Scholar
• Pesch , O. 2004 . Usage statistics: Taking e-metrics to the next level . The Serials Librarian , 46 ( 1/2 ) : 143 – 154 .
   Google Scholar
• Peters , T. A. 2002 . What's the use? The value of e-resource usage statistics . New Library World , 103 ( 1/2 ) : 39 – 47 .
   Google Scholar
• Rous , B. , ed. 2004 . Online usage: A publisher's guide , New York : Professional and Scholarly Publishing Division, Association of American Publishers .
   Google Scholar
• Rowlands , I. 2007 . Electronic journals and user behavior: A review of recent research . Library & Information Science Research , 29 ( 3 ) : 369 – 396 .
   Google Scholar
• Shepherd , P. . COUNTER: Providing new tools and new insights for librarians . Paper presented at the LIBER 37th Annual General Conference, July 1–5 . Istanbul, Turkey. Retrieved July 12, 2008, from http://www.ku.edu.tr/ku/images/LIBER/counter_liber_presentation_july_2008petershepherd.ppt
   Google Scholar
• Shim , W. and McClure , C. R. 2002 . Data needs and use of electronic resources and services at academic research libraries . portal: Libraries and the Academy , 2 ( 2 ) : 217 – 236 .
   Google Scholar
• Shim , W. , Murphy , K. and Brunning , D. 2004 . “ Usage statistics for electronic services and resources: A library perspective ” . In Online usage: A publisher's guide , Edited by: Rous , B. 34 – 46 . New York : Professional and Scholarly Publishing Division, Association of American Publishers .
   Google Scholar
• Taylor-Roe , J. 2007 . “ Usage statistics in an academic library: Some practical applications ” . X'ian, , China Paper presented at Developing Your Library Collections: An International Perspective. Retrieved July 12, 2008, from http://www.oxfordjournals.org/china/news/jilltaylor_usage_statistics.ppt
   Google Scholar
• Taylor-Roe , J. and Spencer , C. 2005 . A librarian's view of usage metrics: Through a glass darkly? . Serials , 18 ( 2 ) : 124 – 131 .
   Google Scholar
• Tenopir , C. 2005 . Maximizing library investments in digital collections through better data gathering and analysis (MaxData) Edited by: King , D. W. , Baker , G. , Read , E. and Nicholas , D. Retrieved September 18, 2007, from http://www.cci.utk.edu/~IMLS/IMLSMaxDataFinalReportPart1.12.16.2008.doc
   Google Scholar
• Tenopir , C. 2003 . Use and users of electronic library resources: An overview and analysis of recent research studies , Washington, DC : Council on Library and Information Resources . Retrieved December 14, 2007, from http://www.clir.org/pubs/reports/pub120/pub120.pdf
   Google Scholar
• Tenopir , C. , Baker , G. , Read , E. J. , Manoff , M. , McClanahan , K. Nicholas , D. 2007 . “ MaxData: A project to help librarians maximize e-journal usage data ” . In Usage statistics of e-serials , Edited by: Fowler , D. C. 55 – 77 . Binghamton : Haworth Press .
   Google Scholar
• Townley , C. T. and Murray , L. 1999 . Use-based criteria for selecting and retaining electronic information: A case study . Information Technology and Libraries , 18 ( 1 ) : 32 – 39 .
   Google Scholar
• Tufte , E. 2004 . “ Sparklines: Theory and practice ” . Retrieved September 13, 2008, from http://www.edwardtufte.com/bboard/q-and-a-fetch-msg?msg_id=0001OR&topic_id=1
   Google Scholar
• Wawrzaszek , S. V. and Wedaman , D. G. 2008 . “ The academic library in a 2.0 world ” . Research Bulletin, no. 19, EDUCAUSE Center for Applied Research . Retrieved September 24, 2008, from http://connect.educause.edu/Library/ECAR/TheAcademicLibraryina20Wo/47305
   Google Scholar
• Webster , D. E. 2007 . “ Library assessment: Demonstrating value-added in a time of constrained resources and unique opportunities ” . In Proceedings of the Library Assessment Conference: Building effective, sustainable, practical assessment, September 25–27, 2006, Charlottesville, VA , Edited by: DeFranco , F. , Hiller , S. , Hinchliffe , L. J. , Justh , K. , Kyrillidou , M. and Self , J. 1 – 4 . Washington, DC : Association of Research Libraries .
   Google Scholar
• Weiner , S. A. 2005 . Library quality and impact: Is there a relationship between new measures and traditional measures? . The Journal of Academic Librarianship , 31 ( 5 ) : 432 – 437 .
   Google Scholar
• White , A. C. and Kamal , E. D. 2006 . E-metrics for library and information professionals: How to use data for managing and evaluating electronic resource collections , New York : Neal-Schuman Publishers .
   Google Scholar
• White , L. N. and Blankenship , E. F. 2007 . Aligning the assessment process in academic libraries for improved demonstration and reporting of organizational performance . College & Undergraduate Libraries , 14 ( 3 ) : 107 – 119 .
   Google Scholar
• Whitehead , D. 2007 . “ Why have statistics? … And what? Paper presented at the CEIRC Forum on Usage Statistics for E-Resources ” . Sydney, , Australia Retrieved July 12, 2008, from http://www.caul.edu.au/datasets/usagestatistics2007whitehead.pdf
   Google Scholar
• Yi , H. and Herlihy , C. 2007 . Assessment of the impact of an open-URL link resolver . New Library World , 108 ( 7/8 ) : 317 – 331 .
   Google Scholar