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Articles

Success factors of quality management in higher education: intended and unintended impacts

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Pages 249-257 | Received 15 Jan 2018, Accepted 07 May 2018, Published online: 20 May 2018

References

  • Becher, Tony, and Maurice Kogan. 1980. Process and Structure in Higher Education. London: Heinemann.
  • Becher, Tony, and Paul R. Trowler. 2001. Academic Tribes and Territories: Intellectual Enquiry and the Cultures of Disciplines. Buckingham: Open University Press.
  • Brennan, John, and Tarla Shah. 2000. Managing Quality in Higher Education: An International Perspective on Institutional Assessment and Change. Maidenhead: Open University Press.
  • EUA (European Universities Association). 2006. Quality Culture in European Universities. Brussels: EUA.
  • Harvey, Lee, and Diana Green. 1993. “Defining Quality.” Assessment and Evaluation in Higher Education 18 (1): 9–34. doi: 10.1080/0260293930180102
  • Martin, Michaela. 2017. Trends, Innovative Practices and Effects of Internal Quality Assurance in Higher Education: Evidence from an International Research Project. Paris: UNESCO.
  • Scott, Peter. 1994. “Recent Developments in Quality Assessment in Great Britain.” In Changing Contexts of Quality Assessment: Recent Trends in West European Higher Education, edited by Don F. Westerheijden, John Brennan, and Peter A. M. Maassen, 51–75. Utrecht: Lemm.

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