1,738
Views
0
CrossRef citations to date
0
Altmetric
Research Article

Client documents in social work with adults as research data: scoping review of opportunities and challenges

ORCID Icon

References

  • Adams, R., L. Dominelli, M. Payne 2002. Social Work: Themes, Issues and Critical Debates. 2nd. R. Adams, L. Dominelli & M. Payne Basingstoke: Palgrave in association with The Open University.
  • Alexanderson, K. 2006. Vilja, Kunna, Förstå: Om Implementering Av Systematisk Dokumentation För Verksamhetsutveckling I Socialtjänsten [Willingness, Comprehension, Capability: About Implementation of Systematic Documentation for Developing Social Work in the Public Social Work Services]. Örebro: University Library.
  • Alexanderson, K., E. Beijer, S. Bengtsson, U. Hyvönen, P.-Å. Karlsson, and M. Nyman. 2009. “Producing and Consuming Knowledge in Social Work Practice: Research and Development Activities in a Swedish Context.” Evidence & Policy: A Journal of Research, Debate and Practice 5 (2): 127–139. doi:10.1332/174426409X437883.
  • Arksey, H., and L. O’Malley. 2005. “Scoping Studies: Towards a Methodological Framework.” International Journal of Social Research Methodology 8 (1): 19–32. doi:10.1080/1364557032000119616.
  • Askeland, G. A., and M. Payne. 1999. “Authors and Audiences: Towards a Sociology of Case Recording.” European Journal of Social Work 2 (1): 55–65. doi:10.1080/13691459908413805.
  • Baginsky, M., J. Manthorpe, and J. Moriarty. 2020. “The Framework for the Assessment of Children in Need and Their Families and Signs of Safety: Competing or Complementary Frameworks?” British Journal of Social Work. doi:10.1093/bjsw/bcaa058.
  • Björngren Cuadra, C. (2019 14 March 2019). “Technology-dependent Documentation and Social Redundancy: A scenario-based Analysis of an IT Failure in the Social Services.” Paper presented at Nordic Welfare Research Conference: Towards Resilient Nordic Welfare States, Helsinki, Finland
  • Blom, B., and S. Morén. 2007. Insatser Och Resultat I Socialt Arbete [Interventions and Results in Social Work]. Lund: Studentlitteratur.
  • Blom, B., and S. Morén. 2015. Teori för socialt arbete. Lund: Studentlitteratur.
  • Bowen, G. A. 2009. “Document Analysis as a Qualitative Research Method.” Qualitative Research Journal 9 (2): 27–40. doi:10.3316/QRJ0902027.
  • Bradt, L., R. Roose, M. Bie, and M. De Schryver. 2011. “Data Recording and Social Work: From the Relational to the Social.” British Journal of Social Work 41 (7): 1372–1382. doi:10.1093/bjsw/bcr131.
  • Carrilio, T. 2005. “Management Information Systems: Why are They Underutilized in the Social Services?” Administration in Social Work 29 (2): 43–61. doi:10.1300/J147v29n02_04.
  • Carrilio, T. E. 2008. “Accountability, Evidence, and the Use of Information Systems in Social Service Programs.” Journal of Social Work 8 (2): 135–148. doi:10.1177/1468017307088495.
  • Cheng, S. M., and C. Catallo. 2020. “Conceptual Framework: Factors Enabling Collaborative Healthcare and Social Services Integration.” Journal of Integrated Care 28 (3): 215–229. doi:10.1108/JICA-11-2019-0048.
  • Chester, H., J. Hughes, I. Bowns, M. Abendstern, S. Davies, and D. Challis. 2021. “Electronic Information Sharing between Nursing and Adult Social Care Practitioners in Separate Locations: A mixed-methods Case Study.” Journal of Long-Term Care 2021: 1–11. doi:10.31389/jltc.16.
  • Choi, A. W. M., and P. Y. Chan. 2020. “Women’s Use of Force: Hostility Intertwines in Chinese Family Context.” Qualitative Social Work: QSW: Research and Practice 19 (2): 192–212. doi:10.1177/1473325018805529.
  • Chotvijit, S., M. Thiarai, and S. A. Jarvis. 2019. “A Study of Data Continuity in Adult Social Care Services.” The British Journal of Social Work 49 (3): 762–786. doi:10.1093/bjsw/bcy083.
  • Coffey, A. 2014. “Analysing Documents.” In The SAGE Handbook of Qualitative Data Analysis, edited by U. Flick, 367–379. Los Angeles: SAGE. doi:10.4135/9781446282243.n25.
  • Colquhoun, H., D. Levac, K. O’Brien, S. Straus, A. Tricco, L. Perrier, M. Kastner, and D. Moher. 2014. “Scoping Reviews: Time for Clarity in Definition, Methods, and Reporting.” Journal of Clinical Epidemiology 67. doi:10.1016/j.jclinepi.2014.03.013.
  • Denscombe, M. 2010. The Good Research Guide: For small-scale Social Research Projects. 4th ed. Buckingham: McGraw-Hill/Open University Press.
  • Fernqvist, S. 2018. “‘One Does One’s Best’: Performing Deservingness in Income Support Case Records.” Critical and Radical Social Work 6 (3): 329–343. doi:10.1332/204986018X15321001889969.
  • Floersch, J. 2000. “Reading the Case Record: The Oral and Written Narratives of Social Workers.” Social Service Review 74 (2): 169–192. doi:10.1086/514475.
  • Fontaine, C. M., A. C. Baker, T. H. Zaghloul, and M. Carlson. 2020. “Clinical Data Mining with the Listening Guide: An Approach to Narrative Big Qual.” International Journal of Qualitative Methods 19: 160940692095174. doi:10.1177/1609406920951746.
  • Fook, J. 2016. Social Work: A Critical Approach to Practice. 3rd ed. London: SAGE.
  • Fyson, R. 2015. “Building an Evidence Base for Adult Safeguarding? Problems with the Reliability and Validity of Adult Safeguarding Databases.” The British Journal of Social Work 45 (3): 932–948. doi:10.1093/bjsw/bct163.
  • Gillingham, P. 2011. “Computer-based Information Systems and Human Service Organisations: Emerging Problems and Future Possibilities.” Australian Social Work 64 (3): 299–312. doi:10.1080/0312407X.2010.524705.
  • Gillingham, P. 2021. “Practitioner Perspectives on the Implementation of an Electronic Information System to Enforce Practice Standards in England.” European Journal of Social Work 24 (5): 761–771. doi:10.1080/13691457.2020.1870213.
  • Hamilton, D. J., B. J. Taylor, C. Killick, and D. Bickerstaff. 2015. “Suicidal Ideation and Behaviour among Young People Leaving Care: Case-file Survey.” Child Care in Practice: Northern Ireland Journal of multi-disciplinary Child Care Practice 21 (2): 160–176. doi:10.1080/13575279.2014.994475.
  • Hansen, H. C., and S. Natland. 2017. “The Working Relationship between Social Worker and Service User in an Activation Policy Context.” Nordic Social Work Research 7 (2): 101–114. doi:10.1080/2156857X.2016.1221850.
  • Hoyle, V., E. Shepherd, A. Flinn, and E. Lomas. 2019. “Child social-care Recording and the Information Rights of care-experienced People: A Recordkeeping Perspective.” British Journal of Social Work 49 (7): 1856–1874. doi:10.1093/bjsw/bcy115.
  • Hujala, A., and J. Lammintakanen. 2018. Paljon sote-palveluja tarvitsevat ihmiset keskiöön [People in need of multiple social and health services at the centre]. Helsinki: KAKS-Kunnallisalan kehittämissäätiö 2018.
  • Ismail, M., S. Hussein, M. Stevens, J. Woolham, J. Manthorpe, F. Aspinal, K. Samsi, and K. SAMSI. 2017. “Do Personal Budgets Increase the Risk of Abuse? Evidence from English National Data.” Journal of Social Policy 46 (2): 291–311. doi:10.1017/S0047279416000623.
  • Jacobsson, K., and E. Martinell Barfoed (2019). “Socialt Arbete Och Pappersgöra: Mellan Klient Och Digitala Document [Social Work and Paperwork: Between Client and Digital Documents]”. Gleerups Utbildning. http://lup.lub.lu.se/record/c3907961-c03b-4d58-8210-8923a1c71e16
  • Juhila, K. 2008. “Aikuisten parissa tehtävän sosiaalityön areenat [Arenas for social work with adults.” In Sosiaalityö aikuisten parissa [Social work with adults], edited by A. Jokinen and K. Juhila, 14–47, Tampere: Vastapaino.
  • Kääriäinen, A. 2003. Lastensuojelun Sosiaalityö Asiakirjoina: Dokumentoinnin Ja Tiedonmuodostuksen Dynamiikka [Social Work in Child Welfare as Documents: Dynamics of Documentation and Generation of Information]. Helsinki: University of Helsinki.
  • Karjalainen, P. 2017. “Aikuissosiaalityö [Social Work with Adults.” In Sosiaalityön käsikirja [Handbook of social work]. 4thed., edited by A. Kananoja, M. Lähteinen, P. Marjamäki, and K. Aho, 247–259. Helsinki: Tietosanoma.
  • Karjalainen, P., A. Metteri, and M. Strömberg-Jakka. 2019. “Tiekartta 2030: Aikuisten parissa tehtävän sosiaalityön tulevaisuusselvitys [Road map 2030: Prospective study of social work with adults].” Helsinki: Sosiaali- ja terveysministeriö.
  • Kivipelto, M., S. Blomgren, P. Saikkonen, and P. Karjalainen. 2015. “Web-based Tool for Social Work Effectiveness Evaluation.” Revista de Asistenta Sociala 3: 19.
  • Laaksonen, M., A. Kääriäinen, M. Penttilä, M. Tapola-Haapala, H. Sahala, J. Kärki, and A. Jäppinen. 2011. Asiakastyön Dokumentointi Sosiaalihuollossa: Opastusta Asiakastiedon Käyttöön Ja Kirjaamiseen [Documentation of Client Work in Social Welfare: Guidance for Writing and Use of Information]. Helsinki: Finnish Institute for Health and Welfare.
  • Laird, S. E., K. Morris, P. Archard, and R. Clawson. 2017. “Working with the Whole Family: What Case Files Tell Us about Social Work Practices.” Child & Family Social Work 22 (3): 1322–1329. doi:10.1111/cfs.12349.
  • Lauri, M. (2016). Narratives of governing: Rationalization, responsibility and resistance in social work. PhD thesis, Umeå University.
  • Lillis, T. 2017. “Imagined, Prescribed and Actual Text Trajectories: The ‘Problem’ with Case Notes in Contemporary Social Work.” Text & Talk 37. doi:10.1515/text-2017-0013.
  • Liukko, E. 2006. Kuntouttavaa sosiaalityötä paikantamassa. Helsinki: SOCCA: Heikki Waris -instituutti.
  • Lymbery, M. 2012. “Social Work and Personalisation.” British Journal of Social Work 42 (4): 783–792. doi:10.1093/bjsw/bcs027.
  • Lymbery, M., and K. Postle. 2010. “Social Work in the Context of Adult Social Care in England and the Resultant Implications for Social Work Education.” British Journal of Social Work 40 (8): 2502–2522. doi:10.1093/bjsw/bcq045.
  • Malbon, E., G. Carey, and A. Meltzer. 2019. “Personalisation Schemes in Social Care: Are They Growing Social and Health Inequalities?” BMC Public Health 19 (1): 805. doi:10.1186/s12889-019-7168-4.
  • Matscheck, D., and K. Piuva. 2020. “Integrated care for individuals with mental illness and substance abuse - the example of the coordinated individual plan in Sweden: Integrerad vård för personer med psykisk ohälsa eller missbruk - exemplet Samordnade Individuella Planer i Sverige.”European Journal of Social Work ahead-of-print(ahead-of-print). 1–14. 10.1080/13691457.2020.1843409.
  • McCulloch, G. 2004. Documentary Research in Education, History, and the Social Sciences. New York: RoutledgeFalmer.
  • McDonald, D., J. Boddy, K. O’Callaghan, and P. Chester. 2015. “Ethical Professional Writing in Social Work and Human Services.” Ethics and Social Welfare 9 (4): 1–16. doi:10.1080/17496535.2015.1009481.
  • Murray, G. F., H. P. Rodriguez, and V. A. Lewis. 2020. “Upstream with a Small Paddle: How ACOs are Working against the Current to Meet Patients’ Social Needs.” Health Affairs 39 (2): 199–206. doi:10.1377/hlthaff.2019.01266.
  • Papadakaki, M., E. Kastrinaki, R. Drakaki, and J. Chliaoutakis. 2013. “Managing Intimate Partner Violence at the Social Services Department of a Greek University Hospital.” Journal of Social Work: JSW 13 (5): 533–549. doi:10.1177/1468017311435445.
  • Petersen, M., and C. Parsell. 2020. “The Family Relationships of Older Australians at Risk of Homelessness.” The British Journal of Social Work 50 (5): 1440–1456. doi:10.1093/bjsw/bcaa007.
  • Phillips, C. R. 2019. “The Computer Social Worker: Regulatory Practices, Regulated Bodies and Science.” Qualitative Social Work 18 (3): 443–457. doi:10.1177/1473325017723700.
  • Prior, L. 2003. Using Documents in Social Research. London: SAGE.
  • Prior, L. 2007. Documents. Qualitative Research Practice (Concise pbk. ed.), edited by Seale C. London: SAGE.
  • Reamer, F. 2005. “Documentation in Social Work: Evolving Ethical and risk-management Standards.” Social Work 50 (4): 325–334. doi:10.1093/sw/50.4.325.
  • Scannapieco, M., M. Smith, and A. Blakeney-Strong. 2016. “Transition from Foster Care to Independent Living: Ecological Predictors Associated with Outcomes.” Child & Adolescent Social Work Journal 33 (4): 293–302. doi:10.1007/s10560-015-0426-0.
  • Scott, J. 1990. A Matter of Record: Documentary Sources in Social Research. Cambridge: Polity Press.
  • Shaw, I., M. Bell, I. Sinclair, P. Sloper, W. Mitchell, P. Dyson, J. Clayden, and J. Rafferty. 2009. “An Exemplary Scheme? an Evaluation of the Integrated Children’s System.” British Journal of Social Work 39 (4): 613–626. doi:10.1093/bjsw/bcp040.
  • Skogens, L. 2011. “Labour Market Status, Requirements and Social support-single Male Clients with Problematic Alcohol Consumption.” European Journal of Social Work 14 (4): 513–523. doi:10.1080/13691457.2010.516497.
  • Storey, J. E., and M. R. Perka. 2018. “Reaching Out for Help: Recommendations for Practice Based on an in-depth Analysis of an Elder Abuse Intervention Programme.” British Journal of Social Work 48 (4): 1052–1070. doi:10.1093/bjsw/bcy039.
  • Thompson, N. 2002. Social Work with Adults. 2nd ed. London: Palgrave.
  • Trainor, P. 2015. “A Review of Factors Which Potentially Influence Decisions in Adult Safeguarding Investigations.” The Journal of Adult Protection 17 (1): 51–61. doi:10.1108/JAP-03-2014-0008.
  • van Berkel, R., W. de Graaf, T. Sirovátka, and R. van Berkel. 2012. “Governance of the Activation Policies in Europe: Introduction.” International Journal of Sociology and Social Policy 32 (5–6): 260–272. doi:10.1108/01443331211236943.
  • Vierula, T. 2017. Lastensuojelun Asiakirjat Vanhempien Näkökulmasta [Child Protection Documents from a Parental Perspective]. Tampere: Tampere University Press.
  • Vojak, C. 2009. “Choosing Language: Social Service Framing and Social Justice.” British Journal of Social Work 39 (5): 936–949. doi:10.1093/bjsw/bcm144.
  • Yliruka, L., P. Petrelius, S. Alho, A. Jaakola, H. Lunabba, S. Remes, S. Keränen, S. Teiro, and A. Terämä (2020). Osaaminen Lastensuojelun Sosiaalityössä. Esitys Asiantuntijuutta Tukevasta Urapolkumallista. [Competence in Child Welfare Social Work: A Presentation of Career Path Model Supporting Expertise].Työpaperi 36.Terveyden Ja Hyvinvoinnin Laitos. http://urn.fi/URN:ISBN:978-952-343-571-1
  • Ylönen, K. 2022. “The Use of Electronic Information Systems in Social work.A Scoping Review of the Empirical Articles Published between 2000 and 2019.” European Journal ofSocial Work, Act on Social Welfare Client Documents. https://www.finlex.fi/fi/laki/alkup/2015/20150254.