References
- Ackerman, J. M., C. C. Nocera, and J. A. Bargh. 2010. “Incidental haptic sensations influence social judgments and decisions.” Science 328(5986): 1712–1715. doi:https://doi.org/10.1126/science.1189993
- Ariffin, A. A. M., and A. Maghzi. 2012. “A preliminary study on customer expectations of hotel hospitality: influences of personal and hotel factors.” International Journal of Hospitality Management 31(1): 191–198. doi:https://doi.org/10.1016/j.ijhm.2011.04.012
- Asch, S. E. 1946. “Forming impressions of personality.” Journal of Abnormal and Social Psychology 41(3): 258–290. doi:https://doi.org/10.1037/h0055756
- Asch, S. E. 1958. “The metaphor: A psychological inquiry.” In Person Perception and Interpersonal Behavior, edited by R. Tagiuri and L. Petrullo, 86–94. Stanford: Stanford university Press.
- Bargh, J. A., and I. Shalev. 2012. “The substitutability of physical and social warmth in daily life.” Emotion (Washington, D.C.) 12(1): 154–162. doi:https://doi.org/10.1037/a0023527
- Beek, T., D. Matzke, Y. Pinto, M. Rotteveel, A. Gierholz, J. Verhagen, R. Selker, A. Sasiadek, H. Steingroever, N. B. Jostmann, & E. J. Wagenmakers. 2018. “Incidental haptic sensations may not influence social judgments: A purely confirmatory replication attempt of study 1 by Ackerman, Nocera, & Bargh (2010).” Journal of Articles in Support of The Null Hypothesis 14(2): 69–90.
- Belkin, L. Y., and M. Kouchaki. 2017. “Too hot to help! exploring the impact of ambient temperature on helping.” European Journal of Social Psychology 47(5): 525–538. doi:https://doi.org/10.1002/ejsp.2242
- Blain, M., and C. Lashley. 2014. “Hospitableness: The new service metaphor? Developing an instrument for measuring hosting.” Research in Hospitality Management 4(1–2): 1–8. doi:https://doi.org/10.1080/22243534.2014.11828307
- Brotherton, B. 2005. “The nature of hospitality: Customer perceptions and implications.” Tourism and Hospitality Planning & Development 2(3): 139–153. doi:https://doi.org/10.1080/14790530500399218
- Brotherton, B., and R. C. Wood. 2008. “The nature and meanings of ‘hospitality’.” In The SAGE Handbook of Hospitality Management, edited by B. Brotherton and R. C. Wood, 36–61. New York: Sage. doi:https://doi.org/10.4135/9781849200417.n2
- Burgess, J. 1982. “Perspectives on gift exchange and hospitable behavior.” International Journal of Hospitality Management 1(1): 49–57. doi:https://doi.org/10.1016/0278-4319(82)90023-8
- Chabris, C. F., P. R. Heck, J. Mandart, D. J. Benjamin, and D. J. Simons. 2019. “No evidence that experiencing physical warmth promotes interpersonal warmth.” Social Psychology (Göttingen) 50(2): 127–132. doi:https://doi.org/10.1027/1864-9335/a000361
- Chandler, J. J., D. Reinhard, and N. Schwarz. 2012. “To judge a book by its weight you need to know its content: Knowledge moderates the use of embodied cues.” Journal of Experimental Social Psychology 48(4): 948–952. doi:https://doi.org/10.1016/j.jesp.2012.03.003
- Countryman, C. C., and S. Jang. 2006. “The effects of atmospheric elements on customer impression: The case of hotel lobbies.” International Journal of Contemporary Hospitality Management 18(7): 534–545. doi:https://doi.org/10.1108/09596110610702968
- Dijkstra, K., A. Eerland, J. Zijlmans, and L. S. Post. 2014. “Embodied cognition, abstract concepts, and the benefits of new technology for implicit body manipulation.” Frontiers in Psychology 5: 757. doi:https://doi.org/10.3389/fpsyg.2014.00757
- Donnellan, M. B., R. E. Lucas, and J. Cesario. 2015. “On the association between loneliness and bathing habits: Nine replications of Bargh and Shalev (2012) study 1.” Emotion (Washington, D.C.) 15(1): 109–119. doi:https://doi.org/10.1037/a0036079
- Dove, G. 2016. “Three symbol ungrounding problems: Abstract concepts and the future of embodied cognition.” Psychonomic Bulletin & Review 23(4): 1109–1123. doi:https://doi.org/10.3758/s13423-015-0825-4
- Ellis, P. 1982. “Shared outdoor space and shared meaning.” Applied Psychology 31(2): 209–221. doi:https://doi.org/10.1111/j.1464-0597.1982.tb00089.x
- Fay, A. J., and J. K. Maner. 2012. “Warmth, spatial proximity, and social attachment: The embodied perception of a social metaphor.” Journal of Experimental Social Psychology 48 (6): 1369–1372. doi:https://doi.org/10.1016/j.jesp.2012.05.017
- Fay, A. J., and J. K. Maner. 2014. “Embodied effects are moderated by situational cues: Warmth, threat, and the desire for affiliation.” British Journal of Social Psychology 54 (2): 291–305. doi:https://doi.org/10.1111/bjso.12088
- Fenko, A., H. Schifferstein, and P. Hekkert. 2010. “Looking hot or feeling hot: What determines the product experience of warmth?” Materials & Design 31(3): 1325–1331. doi:https://doi.org/10.1016/j.matdes.2009.09.008
- Fiske, S. T., A. J. C. Cuddy, and P. Glick. 2007. “Universal dimensions of social cognition: Warmth and competence.” Trends in Cognitive Sciences 11(2): 77–83. doi:https://doi.org/10.1016/j.tics.2006.11.005
- Fetterman, A. K., B. M. Wilkowski, and M. D. Robinson. 2017. “On feeling warm and being warm.” Social Psychological & Personality Science 9(5): 560–567. doi:https://doi.org/10.1177/1948550617712032
- Hong, J., and Y. Sun. 2012. “Warm it up with love: The effect of physical coldness on liking of romance movies.” Journal of Consumer Research 39(2): 293–306. doi:https://doi.org/10.1086/662613
- Huang, X. I., M. Zhang, M. K. Hui, and R. S. Wyer, Jr. 2013. “Warmth and conformity: The effects of ambient temperature on product preferences and financial decisions.” Journal of Consumer Psychology 24(2): 241–250. doi:https://doi.org/10.1016/j.jcps.2013.09.009
- IJzerman, H., J. Karremans, L. Thomsen, and T. W. Schubert. 2013. “Caring for sharing: How attachment styles modulate communal cues of physical warmth.” Social Psychology (Göttingen) 44(2): 160–166. doi:https://doi.org/10.1027/1864-9335/a000142
- IJzerman, H., and G. R. Semin. 2009. “The thermometer of social relations: Mapping social proximity on temperature.” Psychological Science 20(10): 1214–1220. doi:https://doi.org/10.1111/j.1467-9280.2009.02434.x
- Inagaki, T. K., and N. I. Eisenberger. 2013. “Shared neural mechanisms underlying social warmth and physical warmth.” Psychological Science 24(11): 2272–2280. doi:https://doi.org/10.1177/0956797613492773
- Kang, Y., L. E. Williams, M. S. Clark, J. R. Gray, and J. A. Bargh. 2010. “Physical temperature effects on trust behavior: The role of insula.” Social Cognitive and Affective Neuroscience 6(4): 507–515. doi:https://doi.org/10.1093/scan/nsq077
- Kline, R. 2005. Principles and practice of structural equation modelling. New York: The Guilford Press.
- Kolb, P., C. Gockel, and L. Werth. 2012. “The effects of temperature on service employees’ customer orientation: An experimental approach.” Ergonomics 55(6): 621–635. doi:https://doi.org/10.1080/00140139.2012.659763
- Lakoff, G., and M. Johnson. 1980. Metaphors we live by. Chicago: University of Chicago Press.
- Landau, M. J., B. P. Meier, and L. A. Keefer. 2010. “A metaphor-enriched social cognition.” Psychological Bulletin 136(6): 1045–1067. doi:https://doi.org/10.1037/a0020970
- Lee, S. H. M., J. D. Rotman, and A. W. Perkins. 2013. “Embodied cognition and social consumption: Self-regulating temperature through social products and behaviors.” Journal of Consumer Psychology 24(2): 234–240. doi:https://doi.org/10.1016/j.jcps.2013.09.006
- Lin, I. Y. 2016. “Effects of visual servicescape aesthetics comprehension and appreciation on consumer experience.” Journal of Services Marketing 30(7): 692–712. doi:https://doi.org/10.1108/JSM-08-2015-0258
- Lynch, P., J. G. Molz, A. Mcintosh, P. Lugosi, and C. Lashley. 2011. “Theorizing hospitality.” Hospitality & Society 1(1): 3–24. doi:https://doi.org/10.1386/hosp.1.1.3_2
- Lynott, D., K. S. Corker, L. Connell, and K. S. O’Brien. 2017. “The effect of haptic and ambient temperature experience on prosocial behavior.” Archives of Scientific Psychology 5(1): 10–18. doi:https://doi.org/10.1037/arc0000031
- Lynott, D., K. S. Corker, J. Wortman, L. Connell, M. B. Donnellan, R. E. Lucas, and K. O’Brien. 2014. “Replication of “experiencing physical warmth promotes interpersonal warmth” by Williams and Bargh (2008).” Social Psychology (Göttingen) 45(3): 216–222. doi:https://doi.org/10.1027/1864-9335/a000187
- Mahon, B. Z. 2015. “What is embodied about cognition?” Language, Cognition and Neuroscience 30(4): 420–429. doi:https://doi.org/10.1080/23273798.2014.987791
- Meier, B. P., S. Schnall, N. Schwarz, and J. A. Bargh. 2012. “Embodiment in Social Psychology.” Topics in Cognitive Science 4(4): 705–716. doi:https://doi.org/10.1111/j.1756-8765.2012.01212.x
- Meyers-Levy, J., and R. J. Zhu. 2007. “The influence of ceiling height: The effect of priming on the type of processing that people use.” Journal of Consumer Research 34(2): 174–186. doi:https://doi.org/10.1086/519146
- Miyajima, T., and X. Meng. 2017. “Experiencing physical warmth affects implicit attitudes and altruistic behavior toward outgroup in females.” BMC Research Notes 10(1): 648. doi:https://doi.org/10.1186/s13104-017-2972-3
- Murphy, G. L. 1996. “On metaphoric representation.” Cognition 60(2): 173–204. doi:https://doi.org/10.1016/0010-0277(96)00711-1
- Okken, V., T. Van rompay, and A. Pruyn. 2012. “Room to move.” Environment and Behavior 45(6): 737–760. doi:https://doi.org/10.1177/0013916512444780
- Pijls, R., B. H. Groen, M. Galetzka, and A. T. H. Pruyn. 2017. “Measuring the experience of hospitality: Scale development and validation.” International Journal of Hospitality Management 67: 125–133. doi:https://doi.org/10.1016/j.ijhm.2017.07.008
- Preacher, K. J., and A. F. Hayes. 2004. “SPSS and SAS procedures for estimating indirect effects in simple mediation models.” Behavior Research Methods, Instruments, & Computers 36(4): 717–731. doi:https://doi.org/10.3758/BF03206553
- Rai, D., C.-W. W. Lin, and C.-M. Yang. 2017. “The effects of temperature cues on charitable donation.” Journal of Consumer Marketing 34(1): 20–28. doi:https://doi.org/10.1108/JCM-07-2015-1505
- Schilder, J. D., IJzerman, H., & Denissen, J. J. A. (2014). Physical warmth and perceptual focus: A replication of IJzerman and Semin (2009). PLoS ONE 9(11): e112772. doi:https://doi.org/10.1371/journal.pone.0112772
- Shalev, I., and J. Bargh. 2015. “On the association between loneliness and physical warmth-seeking through bathing: reply to Donnellan et al. (2014) and three further replications of Bargh and Shalev (2012) study 1.” Emotion (Washington, D.C.) 15(1): 120–123. doi:https://doi.org/10.1037/emo0000014
- Sim, J., B. Mak, and D. Jones. 2006. “A model of customer satisfaction and retention for hotels.” Journal of Quality Assurance in Hospitality & Tourism 7(3): 1–23. doi:https://doi.org/10.1300/J162v07n03_01
- Storey, S., and L. Workman. 2013. “The effects of temperature priming on cooperation in the iterated prisoner’s dilemma.” Evolutionary Psychology 11(1). doi:https://doi.org/10.1177/147470491301100106
- Tasci, A. D. A., and K. J. Semrad. 2016. “Developing a scale of hospitableness: A tale of two worlds.” International Journal of Hospitality Management 53: 30–41. doi:https://doi.org/10.1016/j.ijhm.2015.11.006
- Williams, L. E., and J. A. Bargh. 2008. “Experiencing physical warmth promotes interpersonal warmth.” Science 322(5901): 606–607. doi:https://doi.org/10.1126/science.1162548
- Williams, L. E., J. Y. Huang, and J. A. Bargh. 2009. “The scaffolded mind: Higher mental processes are grounded in early experience of the physical world.” European Journal of Social Psychology 39(7): 1257–1267. doi:https://doi.org/10.1002/ejsp.665
- Zhao, X., J. G. Lynch, Jr., and Q. Chen. 2010. “Reconsidering Baron and Kenny: Myths and truths about mediation analysis.” Journal of Consumer Research 37(2): 197–206. doi:https://doi.org/10.1086/651257
- Zhong, C.-B., and G. J. Leonardelli. 2008. “Cold and lonely does social exclusion literally feel cold?” Psychological Science 19(9): 838–842. doi:https://doi.org/10.1111/j.1467-9280.2008.02165.x
- Zwebner, Y., L. Lee, and J. Goldenberg. 2014. “The temperature premium: Warm temperatures increase product valuation.” Journal of Consumer Psychology 24(2): 251–259. doi:https://doi.org/10.1016/j.jcps.2013.11.003